IPod Classic 80GB shows on desktop but not in iTunes, so will not sync

My work Mac has just been upgraded to 10.5.8, and with it iTunes to 10.1. Now, when I connect my iPod, it appears on the desktop but not in the iTunes panel. As such, it won't sync any new content.
There is no problem with the cable, as the iPod charges while connected. I've tried resetting the iPod about a dozen times, which has no effect (once in a while the iPod says it is synchronizing, but this only lasts a few seconds and then disappears). Is there anything else I should try before I take the big step of formatting the iPod? I'm reluctant to do this because at the moment I at least have an iPod full of music - if I format and it still won't sync, I'll have a useless empty black box! Is it possible to go back to the previous version of iTunes which was syncing fine?

Have you seen this?
iPod appears on the Mac OS X desktop but not in iTunes.

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My ipod classic 80gb shows an error code 1439 can it be fixed

my ipod classic 80gb shows an error code 1439 can it be fixed or can anyone help please.

Hey there tomhanson
How are you?
Well, I have an iPod Classic, it gave me the error -1436 error and would not restore on iTunes.
I did the following:
My Boss (@work) has a fairly old iBook but it has OS-X, so I decided to give it a try and connected my iPod to it.
The system showed a window telling me that the disk is not MAC formated and needs to be validated prior further action. Snce it is a Mac product, I thought "yeah, go ahead".
It then opens the disk manager utility for the Mac and showed the disk. It's window has some tabs, one is to verify the disk, so I verified it. Guess what, it had some invalid clusters.
Then I formatted the iPod to OS-X Plus file system (next tab to the right). After formating the iPod, I "ejected" the iPod and reconnected to my PC. The Windows iTunes found an iPod with Mac file system and asked me to restore it. As I clicked on the "restore" button, I crossed my fingers as this was the last resource I have.
Finally, after the file extraction was done, it began to restore the iPod!!
I'm so happy about being able to restore the iPod that I decided to share with all you guys this solution as it is the most usefull, in my opinion.
Hope you can find someone with an iBook or a desktop Mac, so you can fix yours.
If it works for you, make sure to share the tip!!
Kind regards
Salvador Rivera

Songs are showing up and playing fine in iTunes yet will not sync to my iPad it is a selection of songs by the same artist, all gone?

Songs are showing up and playing fine in iTunes yet will not sync to my iPad it is a selection of songs by the same artist, all gone?

Try Missing Artist or Album not with others by same artist
tt2

Ipod classic 80gb shows blank white screen

I have an Ipod classic 80gb. I was having sync issues w/ itunes so I restored it using the itunes restore button. All good, it said it was updating my Ipod software and all went well. Then upon restart of the Ipod at the completion of the software update, no apple icon or anything. Just a blank white screen. The click wheel and all buttons still function as does the hold switch. I have tried resetting it (Menu and select) numerous times to no avail. I have tried restoring it and everything else with no result either. Connect it to my computer, Itunes sees it, syncs with it and all is well, just a blank white screen. Any help would be greatly appreciated!

I also have this problem. I've been living with it for about 3-4 months. My iPod classic 60gb will happily play music, connect to computers, and do every other function is has...the problem is I can't see what functions I'm selecting because of the blank screen - the back light is on, but none of the details seems to get loaded.
So in theory, it's like using my iPod with my eyes shut - blindly navigating.
This started happening around the time I got a car fm transmitter to use with it, so possibly the use of this may have corrupted the display?
I'm still at a loss of how to fix this, other than taking it to get repaired somehow. Anyone else having this problem, or have a solution?

My ipod Classic hangs and freezes on the apple screen. It will not do anything. I tried to restore using iTunes, but came out 1415 error code, and cannot do anything about it.

My iPod Classic which I rarely uses. I try to refresh it and put new song into it.
As I try with iTunes, it runs very slow and show that it had problem, need to restore it.
When I tried, it will not and hangs, also slows my HP Win 7 system immensly.
I tried to reset, pressing the middle and menu botton, now it hangs on the apple screen and remains there forever.
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The screen is telling you to connect the iPod to your computer and restore via iTunes.
iTunes: Backing up, updating, and restoring iOS software

Ipod classic 160gb showing music playing but no sound with headphone headunit aux cable or hardwired car stereo

last week i had my ipod classic 160gb plugged into my ford falcon fg xr6 ipod connectivity hardwire for the car stereo as i have had for over a year now since i only ever take it out to update music and software. i unplugged it and was using an iphone 5 in the meantime for about 2 hours while my ipod classic was updating. when i connected my ipod classic the connection is fine i can browse files and songs like normal but no sound comes out of the speakers. i thought my car was stuffed but i have tried it on alpine pioneer kenwood aftermarket units through an ipod cable which i have done hundreds of times in the truck i drive as well as tryin to connect headphones as well as an aux cable to play through the speakers all to no avail. the ipod works fine i can scroll throught lists the seconds and minutes of the song or video roll on by so it is playing but no sound is being produced.
if anyone could help me with this ASAP it would be greatly appreciated and i would be one grateful man to have my music back. thank you in advance

Hello Brutl6,
Thank you for providing the details of the issue you are experiencing with your iPod classic. You have gone through some really good steps to isolate the issue. I recommend continuing with the steps in the following article to further isolate and troubleshoot the issue of no audio when connected to headphone or speakers:
iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Can't update my Ipod classic's software. My Window's Vista Home Edition will not load the latest version of Itunes, and the older versions will not allow my Ipod to connect to the update server

I have an Ipod Classic, 80 gig. It's over 3 years old. I have a Samsung SensR410 laptop, also over 3 years old, running Vista Home Premium 32bit but '64bit Compatible'
I had iTunes 8.
One day my Ipod stopped working.
I formatted it.
I uninstalled iTiunes.
I re-installed iTunes.
But the latest version would not be loaded on my PC. I chose English as the language, but because I bought my laptop in Korea, some parts of the installation were in Korea. I uninstalled it, following the steps here: http://support.apple.com/kb/ht1923
I re-installed iTunes 8. It loaded, but when I plugged in my Ipod, it said that the Ipod needed to be updated/restored, 'click to contact updater' but then it could not contact the server. I tried: http://support.apple.com/kb/TS1814but it didn't help.
I tried downloading iTunes 9, it loaded, but the Ipod would not connect.
Help, please!

Hi Edward,
You should still be able to manually manage the music on your iPhone within iTunes. Make sure that when your iPhone is plugged in, look in the Summary tab to see if “Manually manage music and videos” is enabled and you can even you turn off Automatically Sync when this iPhone is connected. Take a look at the first article below to give more information on that. As far as your other questions about calling someone, I have provided two options for you. If it is for feedback on iTunes, you can use the second link to give detailed feedback on what is going on. If you want to actually talk to someone, the last link has a list of numbers for you to call for any support or service that you may need.
Manage content manually on your iPhone, iPad, and iPod
http://support.apple.com/en-us/HT201593
Product Feedback
http://www.apple.com/feedback/
Contact Apple for support and service
http://support.apple.com/en-us/HT201232
Take it easy,
-Norm G.

I have transferred songs from my mac to iphone the songs are showing on iophone but in light type ans will not play

I have transferred songs from itunes to my iphone but they are greyed out and will not play

It means that the content didn't fully transfer. I would attempt to transfer it again.

I am trying to export a slide show from iPhoto with music from iTunes. it will not export the music file because i have not enabled iTunes plus. how do i do this?

i am trying to export a slideshow from iphoto using a song from itunes. an error message comes up and say it will not export the song because itunes plus has not been enabled. how do i do that?

It sounds like you tune is an .m4p file - p=protected and has DRM.
Previously you could get the + version which was a .m4a file with no protection/DRM.
The + option has been replaced with iTunes Match - $24.99 a year.
A better option if you have a .m4p file would be to repurchase the .m4a version from the iTS unless you want to update your entire library with iTunes match.
MJ

HT1911 Great if it worked - BUT IT DOESN'T - have reset my password but your USELESS ITUNES STILL WILL NOT ACCEPT MY NEW PASSWORD

HAD MY ACCOUNT BLOCKED BECAUSE YOUR SYSTEM WOULD NOT ACCEPT MY PASSWORD
WENT TO RESET PASSWORD AND YOUR SYSTEM WOULD NOT ACCEPT MY BIRTHDAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
TOLD IT TO SEND AN EMAIL ........................ 10 REQUESTS LATER, GOT ONE EMAIL
RESET PASSWORD ...... ALL ACCEPTED ............ UNTIL I GO BACK INTO THE EVER USELESS AND FUTILE ITUNES
NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO PASSWORD NOT ACCEPTED
MUST BE RESET
RINSE AND REPEAT .......... OH AND INBETWEEN ................... SYSTEM TIMES OUT ................. INCREDIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
SO NOW, SITTING OVERSEAS, NO ACCESS TO ITUNES AS ACCOUNT STILL BLOCKED YOU MORONS

THESE ARE MAINLY USER-TO-USER FORUMS, YOU ARE NOT TALKING TO ITUNES SUPPORT HERE. AFTER RESETTING YOU PASSWORD HAVE YOU TRIED LOGGING OUT AND THEN BACK INTO YOUR ACCOUNT TO SEE IF IT THEN WORKS ?

Itunes will open on my computer, but the actual itunes store will not open, blank page...HELP

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Bucktr09:
I'm having the exact same problem. I upgraded to the newest version of iTunes on my iMac and ever since I did the store is a blank white screen. I can get my library content but the store is a no go. Is there any one out there with a solution?

Why does my ipod classic (80gb) connect for a few seconds then disconnect?

I have a ipod classic 80gb, granted its old, but it has a big memory so I can store my whole collection. Anyway, when I connect it to my PC (with windows 8.1) it will connect for a few seconds then disconnect. It will sometimes start to sync, but then disconnect after a few seconds. My computer is pretty new, Acer Aspire V5. I have tried reinstalling itunes, a new cable to connect it, different usb ports(2) and with and without the pc plugged into the mains, which is when it starts to sync for a brief second. Has anyone else had the same problem??

The S.I. prefix Giga is used to mean both 1000x1000x1000 and 1024x1024x1024. Computer software typically uses the second version, but using the first number makes the same number of bytes appear bigger when expressed as Gb, so is favoured by hard drive manufactures.
80Gb10 = 74.3Gb2
It's a bit like specifying a quantity in gallons without saying whether they are US or Imperial gallons - everybody gets the same volume but one number will be bigger than the other. I could offer you a tank with 10 Imperial gallons of fuel in it - but if I tell you it's 12 US gallons it sounds like you're getting more for your money.
Once the total size of your library exceeds the capacity of your device all you need to do is create some size limited playlists to determine what goes on the device. Don't sync all movies, sync one or two that you plan to watch soon. Likewise with TV Shows. Limit podcasts to unplayed episodes and finally create a music subset. What worked for me for some time was a smart playlist called Steve's Tunes defined as Playlist is Music and Playlist is not Exclude where Exclude was regular playlist that I would manually add to until Steve's Tunes was small enough to fit. These days I run an iPhone and have a number of smart playlists with ? Gb of most played, ? Gb of highly rated, ? Gb of recently added, ? Gb of essentials, ? Gb of unplayed etc. Each time I sync I get slightly updated selection without having to put any extra effort in.
tt2

IPod Classic 80GB - "iTunes library cannot be saved you do not have enough access privileges for this operation" It says it has synced but it hasn't. Help please I am not very tech minded

iPod Classic 80GB. Message reads ' iTunes library cannot be saved you do not have enough access privileges for this operation'. It says it has synced but it hasn't. Please help, I am not very tech minded.

See this article about troubleshooting the error message regarding access privelages. It may be preventing your iTunes library from being able to save/retain music you have recently imported to it, which may explain why no new content is being added to your device.
Trouble adding music to iTunes library or importing audio CD
B-rock

My iPod Classic is seen by Windows but not by iTunes. I have reset it, gone to disk mode and it won't show up in iTunes. There appears to be music on it in a file called MUSICSAVE. How can I get this to work with iTunes again?

My iPod Classic is seen by Windows but not by iTunes. I have reset it, gone to disk mode and it won't show up in iTunes. There appears to be music on it in a file called MUSICSAVE. How can I get this to work with iTunes again?

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.
<Link Edited By Host>

My apple ipod classic 80gb says there is no music - anything on my ipod, but says it only has 37gb free. Then i try and plug it into my pc with iTunes on (i've set it to do not automatically sync devices) but it still freezes every time. can't restore.

my apple ipod classic 80gb says there is no music - anything on my ipod, but says it only has 37gb free. Then i try and plug it into my pc with iTunes on (i've set it to do not automatically sync devices) but it still freezes every time. the only way to unfreeze it is by detatching the ipod or resetting with menu/centre (until it loads up again, where it immediately unfreezes and comes up with a load of messages saying "cannot read iPod" and when i try and restore it by pressing menu/centre button while it's plugged in, it says "cannot restore as it is being used by another program" or "error 1415". Any ideas how to sort this out? hope i haven't majorly screwed it up. thanks.

Sorted it out. If anyone has this problem i reccommend visiting http://forums.ilounge.com/ipod-classic-ipod-5g-video/237546-ipod-classic-80gb-fr eezes-itunes-need-restore-plz-help-2.html#post1403546 there's some pretty good advice on it. have to go into control panel and re-format iPod into NTFS file. good luck.

IPod Classic 80GB shows on desktop but not in iTunes, so will not sync

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