IPod Classic and the new software upgrade

I've had my 80GB iPod Classic since December. I loaded it up with all my music and hadn't plugged it back into my computer until a couple days ago. I got a notice to update my iPod software so I did and it came back that it couldn't because there was an unknown error. Not only that but after I ejected it from there I wasn't able to restore it automatically) all my music was gone. A couple days have past since then and I've not gotten around to restoring it, which it suggested. It told me it would be reappear in the iTunes window when it was done. Since then it hasn't shown up and I've been prompted twice to restore. Has anyone else had this problem?? Can someone help me out?? It's now nothing but a blackish-grey screen with the apple icon. It's not even registering on my computer......

I've tried all afternoon to get it fixed and I think I finally found the answer. To all of those 80GB iPod owners having problems with the reset please try this, it worked for me!
iPod Classic keeps Continuously resetting at Apple Logo
Posted: Mar 6, 2008 1:45 PM Reply Email
Okay, I have sent in my iPod Classic, and let me just say its AWESOME! Okay first I found that other people were having a problem with the NEWEST iPod Continuously resetting at Apple Logo. There is a 10 step process in getting the help you need, follow these instructions:
*I got these from Jimmy_Dean, thanks bud...*
10 Simple Steps To Fix Your iPod That Is Stuck In A Continuous Reset Loop:
1) While the iPod was resetting itself over and over (continuously resetting itself), press the Play/Pause button and the center select button simultaneously, for about 5 seconds, and it will display that it is now in disk mode.
2) Start up iTunes on your computer and then connect the iPod to your computer with the USB cable.
3) Click on the iPod in the left pane, select "Restore" to restore it to its original blank state. Follow the prompts to continue.
4) When the computer completes the Restore update, and it displays a message saying that the iPod will disappear and reappear in iTunes in a minute, immediately disconnect the iPod (unplug it from your USB cable).
5) On the iPod, you should see the main menu, in a few seconds. Pick a couple of settings to update for example the English language, and Eastern Time Zone (New York or Washington, DC), etc.
6) Press and hold the Play/Pause button to power the iPod off.
7) Re-connect the iPod to your comptuer with the USB cable.
8) Start syncing using iTunes, as normal.
9) All should be well.
10) Remember to always click on Eject in iTunes, and waiting for visual confirmation, before disconnecting the iPod.
If these do not work, please go to:
https://selfsolve.apple.com/GetWarranty.do
This site brings you to a step by step process in getting your iPod fixed. Its very hands on, and the day I requested a repair or a replacement, they sent me a box. I got it in less that 1 day! Mind you that was the 4th of March when I requested the box. I got it the 5th of March, and I sent it in that same day with NO CHARGE! Apple pays for it if you have the warranty, if your iPod is in the first 180 days of purchase (they can tell), everything is free unless its obvious that you dropped it or something like that. Anyways, I got an email toay (March 6th), that says that they have recieved the product and are diagnosing it. Thats really fast, mind you! Well, I am now waiting for that, and then they will let me know if they can fix it or have to replace it. In that case, I will NOT BE CHARGE A PENNY for the services, they told me the process is really fast and I will get my iPod back in a few weeks at most.
So a total of 2 weeks for everything at most FOR FREE, thats a deal!
I live in a city that DOESNT have an Apple store in it (Colorado Springs, Colorado) and I am on tour ALL the time with bands, and I am just lucky everything is coming together fast and smooth!
If your city has an Apple store, you can check here:
http://www.apple.com/retail/
You can bring it to them and they will tell you if they have to replace it or fix it, if you can get a NEW iPod for free TAKE IT there and then. You will save time and effort!
Let me know how this helped on this blog!!!
Thanks everyone,
Matt (Zero)
-Rise Records
-Victory Records
-Strike First Records
-Pluto Records

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