IPod classic cannot be restored

After pressing Menu and Enter for 8 sec, screen says "use ITunes to restore", but iTunes does not connect to the server for iPod-updates properly. I have the most recent ITunes-version as well as the actual iPod-software.
What can I do?

Try repairing permissions on the disk using Disk Utility. If that fails, do a low level reformat instead using the instructions in this article.
http://www.methodshop.com/gadgets/ipodsupport/erase/
B-rock

Similar Messages

  • 160G iPod classic Will NOT restore

    160G iPod classic Will NOT restore
    Timeline:
    1. iPod freezes
    2. restart
    3. everything gone from device_ creating appearance of factory settings having been restored.
    4. plug into computer.
    5. computer says it cannot recognize iPod because formatless
    6. computer says initialize iPod
    7. I initialize iPod
    8. iTunes says iPod corrupt and to try disconnecting & reconnecting from computer. iTunes also says that if that doesn't work, to restore the iPod.
    9. disconnect, reconnect, FAIL.
    10. restored iPod. Followed all computer prompts for admin codes &c.
    11. computer says iPod is restored & rebooting_ iPod screen begins to alternate between the screen that says "Connected: Eject before disconnecting" with the connection plug icon for about a minute_ and the "Syncronizing: Do not disconnect" screen with the spinning dual arrow icon for about 10 seconds.
    12. Leave iPod alone for an hour.
    13. come back to surmise that iPod is stalled somewhere in the finishing of the restore process.
    14. Try repairing/restoring iPod through disc utility.
    15. Same shenanigans that followed the restore through iTunes.
    16. Try restore through iTunes Again.
    17. Shenanigans begin again & go on for several minutes until iTunes magically goes to the screen that asks you if you want to automatically sync all muisc &c. I tell it no.
    18. begin to try loading things I want into the iPod.
    19. Everything freezes again after 2 songs.
    20. Force quit iTunes when it won't respond.
    21. try to reboot iTunes & can't.
    22. Eject iPod
    23. iPod ejects, but restarts itself & asks me to choose a language . . . I dread that I am back to square one.
    24. Miraculously, with iPod disconnected, iTunes boots up again.
    25. Heave a great sigh, reconnect iPod to see what happens & continue accumulating frustration like a windowsill accumulates dead bugs.
    26. iTunes issues ultimatum: "iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod. "
    27. Scream in my head. Mash face into keyboard. Type timeline item 26 and so on . . . Mentally prepare to start over.

    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes and click “Restore”

  • My ipod shuffle cannot be restored not by the itunes nor by the reset utility it tolds me that it is in recovery mode , i tried to make every thing to resolve it but i can not what can i do ?

    my ipod shuffle cannot be restored not by the itunes nor by the reset utility it tolds me that it is in recovery mode , i tried to make every thing to resolve it but i can not what can i do ?
    notice : when every time try to reset it by the retore utility it tolds ( your i pod obtaining information from your ipod)
    and when i tried to restore it by the itunes it tolds ( there is an unknwon error num 1415)

    Now the iPod is unusable with the Recovery mode loop. The full error below:
    "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes."
    I can see my IPOD under devices on the left pane of iTunes while the error displays. But when I click OK, the IPOD disappears under DEVICES as does the DEVICES category.
    and also when i remove my ipod from computer it isn`t light any light never the battery show

  • Ipod corrupted - cannot be restored

    My iPod got stuck on "do not disconnect." It would not eject properly (I heard this can be a problem with Windows Vista but I update it frequently, so I should have already had the update that fixes this). It does not register on Itunes and is stuck. I tried to restore it, but it said "iPod corrupted - cannot be restored." What can you do to fix a "corrupted" iPod?

    http://discussions.apple.com/thread.jspa?threadID=1591975&tstart=0

  • Ipod Touch cannot be restored

    My Ipod touch "cannot be restored" and says "unknown error -1" when  I try to update the software on it. I've reset factory settings in hopes that it would make a difference. Nothing. Help....

    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    Also see:
    -1 error
    -1 error too

  • IPod Classic Cannot Be Read Or Written To Or Restored

    Hi,
    I have a 160 GB iPod classic which had about 40 GB free on it, but I cannot get iTunes to synchronise or restore.
    If I try to synch,  iTunes shows the following error message;
    'Attempting to copy to the disk "Andrew's iPod Classic" failed. The disk could not be read from or written to.'
    So tonight I thought i should try and restore it, but after several minutes it popped this error message:
    'There was a problem downloading the software for the iPod "Andrew's iPod Classic". You do not have enough access privileges for this operation.'
    After having selected the OK button my iPod has nothing on it at all now. So whether i try to synch or restore, it always shows those two error messages.
    I also tried using the "Manage Tracks & Playlists' option. But although I can see the tracks i manually moved over in the ipods music section when its connected to itunes, they dont show up on the iPod itself when i have ejected it from the computer.
    My iPod is about 18 months old, so no warranty repair possible.
    I have tried for several evenings to sort this, and cannot understand the problem.
    Can anyone please advise me how to proceed?
    Im using OS X 10.7.5 iTunes is 10.7 and my iPod is 2.0.4
    Thank you.

    Try repairing permissions on the disk using Disk Utility. If that fails, do a low level reformat instead using the instructions in this article.
    http://www.methodshop.com/gadgets/ipodsupport/erase/
    B-rock

  • IPod Classic: Cannot Restore?

    For a long time now my iPod couldn't sync new music from my iTunes, but the songs originally in it still played. So I waited it out. But last week, I couldn't stand it anymore so I tried asking around, and they told me I should just restore it. I plugged it in and it said:
    "iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod."
    And I know, because I've tried, that the latter does not do anything to help at all. So I clicked RESTORE. And when I do so, it tells me a newer version (1.1.2) has been downloaded and asks whether or not I want to restore with the old version or the new. If I choose USE NEW VERSION:
    "Are you sure you want to restore the iPod "iPod" to its factory settings? All of your media and other data will be erased."
    a) At this point, they already changed my iPod's name.
    b) I, of course, clicked RESTORE.
    It then says, "Extracting software...". Then, "Restoring iPod..". Next it tells me that my iPod is restored & it's restarting & to keep my iPod connected. My iPod shuts off, turns on, but does not appear in iTunes or my computer. The iPod is now empty but 1 of the original games still won't work.
    Sometimes it says that it could not be restored because of unknown error. Now, when I open the iPod, click Vortex, it loads, then shuts down. And restarts. So, it constantly shuts itself down now. And there's nothing left in it. When it shuts down, it is as if it reset itself. It goes back to the Choose A Language Page and all changes made (like the date) are reset.
    Side notes: I had a friend take my iPod home to check if it was just my computer, but it did the same thing.
    I have warranty until October (If I bought the iPod at Futureshop, do I go there, or to the Apple Store to ask for help...?).
    Serial#- 8K73889FYMV
    Help would be greatly appreciated!

    ive been having the same issue for months, i tried reinstalling iTunes, restoring my iPod.. and everything..
    nothing works.. its a brand new iPod, and i couldnt get any music on it.
    this iPod was a replacement for my iPod classic that the screen broke while under warentee, and now i can get music on my iPod, but not video.
    for some reason my comp freazes, and crashes anytime i try to load my movies, or TV shows.
    and recently it keeps giving the error of "The iPod cannot be synced. the disk could not be read from or written to"
    and it says that it cannot be restored..
    how do i fix this?

  • IPod Classic fails to restore or reset

    A few times now all the music on my iPod just "disappeared".
    Once while I was listening to music and it just stopped.
    Looking at the iPod screen, it showed no music, no podcasts, no files of any type.
    QUESTION: the hold button was on, so button pressing should not have made any difference.
    "Where'd it go???"
    I was able to restore the iPod and then resynch the music and it worked for a bit.
    This time the music is gone and I cannot restore or reset the iPod and have it "take".
    When I plug my iPod in both the Finder -and- iTunes will become non-responsive, although not at the same time.
    After at least 3 minutes (feels much longer) the iPod will show up on the Desktop and in iTunes.
    I've been through the trouble shooting page:
    http://www.apple.com/support/ipod/five_rs/classic/#
    I get to the "Restore" section, all of the steps are followed.
    All of the screens defined on this page show up as expected.
    However, again both the Finder and iTunes will freeze (become unresponsive) for an extended period.
    When the iPod shows up in the Finder it has 4 folders: Contacts, Notes, Recordings and Calendar.
    The "Notes" folder has a file called "Instructions" in it.  The other folders are empty.
    When I navigate to the Notes folder to view "Instructions" the Finder will become unresponsive.
    Eventually iTunes then shows the expected "Welcome to your new iPod" screen.
    The iPod shows "Connected: do not disconnect"
    Around this time, the iPod shown in the Finder -may- no longer show any folders.
    Clicking on "Continue" I get the "Sync with iTunes" screen in iTunes and the iPod shows either "Connected" or "Synching".
    Again, there is a bit of a delay that seems excessive.
    The summary screen shows that the iPod is formatted for Macintosh with software 2.0.4
    capacity is 148.87 with 148.40 "free" according to the sync bar at the bottom of the page.
    Going back to the Finder to see what "Instructions" contains, "Get Info" shows that it is a Unix Executable File of 14 bytes dated 8/20/01
    It can be opened with 'Terminal'.  The "more info:" section of the Info window keeps spinning.  My iPod was purchased in 2010.
    Back to iTunes:
    "Check for Update" show 2.0.4 is the latest version.
    Just for the halibut, I clicked on "Restore iPod"  (NOTE: i've been through this same process several times already so I'm just trying something different.)
    The same steps as outlined on the troubleshooing page happen.
    Stage 2 of the restore showing the progress bar on the iPod happens very rapidly.
    The "Welcome" screen shows up on the iPod and then the "connected" screen follows soon there after.
    And we're back to the "Welcome to your new ipod" screen in itunes.  ITunes becomes unresponsive for a brief period, but much faster than the last restore attempt.  All the summary information is the same.
    Going to the "Music" tab I add only 717 songs (I mean, why bother to do more unless this works?)  The synch bar at the bottom of the frame
    shows 137.82 GB free and a blue section shows up.  I then add one TV show and a light brown color shows up on the synch bar and 137.27GB is free
    I added a couple of podcasts 137.12GB is free.
    I click on the "Apply" button and synching starts (Duh, why would that happen?  ie why doesn't the button say "sync"?)
    The iPod shows "Syncronizing: Do not disconnect"
    itunes shows: "Syncing iPod" alternatine with "Syncing Music to ...(Step 2 of 2)"
    The sync is complete. iTunes says the sync is complete and that the iPod should be ejected.
    I click on the eject button inside of iTunes and a "Synching iPod" dialoge box comes up.
    The iPod itself just shows "Connected"
    The iPod finally shows "Ok to Disconnect" with a progress bar. 
    The iPod does not show up in iTunes or in the Finder.
    Having disconnected the iPod at this point only to have my music disappear again, I'm waiting to see what happens.
    The "Welcome" screen shows up on the iPod and dims.  A couple minutes later the iPod shows "Charged" and then it dims.
    I disconnect the iPod and select "English".
    There is "No Music" "No Podcasts" "No Video".
    Settings shows 11.7 GB used and 137GB free.
    The "Used" is all "Other".  11.7GB is about the size of the Music and Podcasts that I loaded.
    Connecting the iPod again, the iPod shows up in the Finder immediately, but not on iTunes.
    The iPod shows "connected eject before disconnecting".
    Minutes later, the iPod again shows the Folders listed above in the Finder and iTunes is now "not responding".
    Basically, we're back to where we started.
    Any clues?

    This discussion was very helpful:
    https://discussions.apple.com/message/17028567#17028567
    Pretty much it suggests that my hard drive is failiing.
    SRV Diag Boot 1.3.0d036
    SRV V.0129 Dec 9 2009
    Retracts: 0
    Reallocs: 3712                   <<<<<<<
    Pending Sectors: 3584      <<<<<<<
    PowerOn Hours: 31
    Start/Stops:3340
    Temp: Current 34C
    Temp: Min 21C
    Temp: Mac 53C
    SNO: 80LCSW89S
    FW Revisions: VS210A
    LBSs: 0x12a19eb0
    I opened my iPod in disk mode:
         http://support.apple.com/kb/HT1363
    And used disk utility to repair it (no problems) and then reformat it (erase).
    I reconnected the iPod through iTunes and restored it again and synched the same tunes as before.
    Still "No Music".
    Checking the SMART info for the HD, the numbers have risen dramatically.  <sigh>
    To replace the HD myself:
      http://www.ifixit.com/Guide/iPod+Classic+Hard+Drive+Replacement/564
    To get a refurbished one (it may be a new one actually) from Apple: $190
    BTW: you have to use SD videos to play TV shows.
    http://support.apple.com/kb/ts4223

  • IPod Classic won't restore or format

    My iPod Classic 160gb won't restore. When I connect it, iTunes says it's corrupted and needs to be restored. When I try to restore, iTunes tries to install the update and then restore. Then iPod resets, like it was restored, but it isn't - there're all the files that there were. When I try to restore it in disc mode, iTunes just can't restore it and shows error 1439.
    I tried to format it, but Windows says, that it cannot format it. Both in "normal" and disc mode.
    When I try to open it i, it says to insert disc.
    iPod is visible both in My Computer and iTunes. In iTunes - as corrupted. My Computer says it has 0kb.
    iPod itself works fine - it plays music and do other stuff that iPod should do.
    What should I do?
    I have Windows 7 Home Premium.

    Hey Mieczysław Bukowski,
    Thanks for the question and detailed information. It may be best to troubleshoot the error code you are receiving. To do so, see the steps in this resource:
    iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
    http://support.apple.com/kb/TS1372
    Thanks,
    Matt M.

  • Ipod classic won't restore due to other apps

    I recently bought a used ipod classic from the pawn shop.  my prior two were done in by my need to be to close to water.  i tried to restore it, but it claims another app won't allow it.

    http://ketchuptomyfries.blogspot.co.uk/2011/08/solved-ipod-cannot-be-synced.html
    The above solved my problem. Recommended!

  • Help! ipod classic won't restore but hard drive is fine

    Hello,
    i have kept an ipod classic for several years, my first one an 80 GB and i had that working wonderfully for 3 years and then the hard drive failed and so my dad got me a new 160 GB off of e-bay, slightly used but it said the hard drive was checked out and everything was good to go. When i got it i looked at the number of Reallocs and Pending Sectors and the hard drive shoulod be just fine, but when i tried syncing it the first time everything looked good, it said welcome to your new ipod and all of that, i restored it and it said that it restored successfully, so i syncedall my 40 GB of data including videos, audiobooks, podcasts, games and music and it showed every little thing loading individually like it used to with my old one, and then when i ejected it and disconnected it then looked at the ipod itself it said no music, no videos, no audiobooks, nothing showed up!! I went to setting and looked at the about and it showed 40 GB gone, but when i looked into that it showed up as other. so i tried it all again, restoring and re-synching and all of that, and it would give me a variety of different error messages listed below:
    could not copy to ADMIN'S IPOD the selected disc is not available
    synching to ipod failed an unknown error occured (-59)
    synching to ipod failed an unknown error occured (-60)
    cannot synch to ipod, no drive is selected
    cannot sync to ipod, selected disc does not exist
    cannot sync to ipod selected drive is currently in use
    connect to power (even while fully charged)
    and then i tried formatting with my computer and "scanning and fixing problems" with my computer documents
    didnt work
    re-did diagnostic test
    shows drive is fine
    tried synching one playlist and one season of my videos
    worked! played everything fine!
    tried synching more
    showed no music, no videos
    the problem comes only when i try to sync everything, or more of something
    and now it wont even restore or do anything! it shows the same error my old one did error 1493 ipod cannot restore unknown error occured
    i dont know what to do. my dad insists the hard drive is fine because it played the videos just fine before and the music as well and my cover flow showed up
    but now i cant even get it to the point where i have an option to put music on it at all.
    i thought i erased all of the old software that came with it when i restored and repaired the first time, not to mention the other times i've tried.
    please help me!! i dont know what to do anymore i think i have tried everything
    rikkitiger

    The iPod's hard drive seems to be unreliable.  The used iPod from eBay may need to be returned.
    You can try putting the iPod into Disk Mode
    http://support.apple.com/kb/ht1363
    If it goes into Disk Mode, run iTunes and connect the iPod.  iTunes may then prompt you to do a Restore.
    If that does not work, but the iPod is recognized by Windows, you can try using Windows to reformat the iPod, like it's a USB external drive.  Use FAT (FAT32) as the format type.  If you have the option to do a "quick" format, choose to do a FULL format.  If you are able to complete this procedure, run iTunes, connect the iPod, and do a Restore.  Even if iTunes does not prompt you to do a Restore, it is important that you do a Restore, because after Windows reformats the iPod's hard drive, it does not have any of its onboard software.  The Restore is needed to reinstall its software.

  • What do I do when my iPod Classic won't restore?

    I'm hoping someone on here will be able to help me with my question!
    I only bought my iPod Classic about a year ago brand new, not used! I noticed that it had been freezing up a lot and one day it just froze completely. I left it alone and it turned off by itself and by the time I turned it back on it had erased EVERYTHING off of my iPod. I went online onto the Apple Support and decided to restore my iPod. Once I tried to restore it it said "There was an error that occur 1409." I tried to restore it one more time and now my computer can even find that there's a device (my iPod) plugged in. I took it up to the Apple store once where the young man there told me that there was nothing I could do and that I would have to just buy a whole new iPod altogether. I really hope this is not the case and I do hope that someone on here will be able to help me out!
    Thanks so much!

    I find it difficult to believe that the iPod cannot be restored correctly, or that it has "had it".
    Try another Restore. If that doesn't work, check this page; http://www.apple.com/support/ipodclassic/how-to/

  • IPod Classic won't Restore and FREEZES/LOCKS iTUNES! Help.

    Hi. First, the specifics:
    I have an iPOD Classic (120GB).
    I have Windows Vista R2 (64-bit).
    I have the latest version of iTunes, yes, for 64-bit.
    With that out of the way, I started seeing issues with my iPod not being able to play certain songs. I'd find the song, hit the play arrow, nothing would happen. The time would not move, song would not play. Here's what I've tried to do initially:
    Re-install iTunes, re-sync.
    Still wouldn't play these songs.. Not all, but many songs.
    So, I tried to Restore.
    Initially, it looked like it was restoring properly - - but took way longer than usual. Like 2 hours. At the end, I got an error "Could not sync this song, Could not sync iPod."
    I looked at iPod, had to set it up, choose ENGLISH as language, etc.  Search iPod, found NO MUSIC, NO VIDEOS, etc.
    Tried simply re-syncing, wouldn't work.
    So, I disconnected, restarted my computer and tried to RESTORE again.
    I connect it via a USB 2.0 and the iPod cable. I have been doing this for years and years and this iPod has worked for the 3 years I have had it.
    I have had iPod since their inception, so I'm not a rookie. I also have an iPhone and an iPad2.
    So I connect the iPod as usual. NOW, it basically FREEZES iTunes. I CONTL-ALT-DEL and find it's always iTunes (NOT RESPONDING).
    This happens EVERY TIME... I tried restarting several times, same issue.
    So, I unistalled all components of iTunes > RESTART COMPUTER.
    I re-download the latest version of iTunes, yes the correct one.
    I tried syncing or restoring. DOESN'T RECOGNIZE iPOD, FREEZES/LOCKS iTUNES.
    HERE'S OTHER THINGS I have tried:
    RESTORING from DISK MODE. (DID NOT WORK, LOCKS iTUNES)
    I downloaded the Windows Update for Vista that helps not corrupt iPod when disconnecting too early.
    Downloaded update, did NOT help with the issue.
    Un-installed iTunes again. Restarted computer. Re-installed newest version of iTunes.
    ONE THING TO POINT OUT, when I connect my iPod, iTunes launches if not open and I get a WINDOWS box that says:
    MICROSOFT WINDOWS:
    Do You Want To Scan And Fix Errors on Steven's iPod (L:) ??
    I tried both options: YES, Try to Fix, NO - Continue
    That doesn't work, and iTunes still freezes regardless of option.
    Again, tried DISK MODE, tried Regular mode...
    Nothing works...
    PLEASE HELP...

    Guys, if you all having the same problem as Steven, then do the iPod Disk Diagnostic, as posted earlier by tt2, it wont fix your problem, but helps in troubleshooting.
    Main cause is the iPod Hardisk is dying, but if the DD report are good, then it is the USB connection timeout.
    So have a go at the Disk Diagnostic first.

  • Ipod classic cannot seem to work with itunes

    I have been having problems with the new itunes epscially with syncing my iPod classic(6th gen), once I started using itunes 11 whever I plugged in my iPod the whole system would jam, furthermore once I'd plug out the ipod I would get the message "iTunes cannot detect the folder" eventhough the iPod would visilbe in 'my computer'. Currently I have tried uninstalling the usb driver to no avial so any suggestion?

    ditto.  cannot access music on iCloud.  rebooted, signed in and out 1000 times, deauthorized and re-authorized, turned itunes match on and off.  the curse of the $500 stock price!

  • Ipod Classic will not restore or show in itunes

    The other day my ipod froze so I decided to reset it. When I did that the original screen would not reappear and instead it told me to restore it. "Fine," I thought, but I was on an airplane at the time and didnt have any internet. When I tried to do the same thing with internet access, my ipod wouldnt even show up on my computer, despite going through the same steps. I've let the battery die and then plugged it into my computer to charge and try resetting again, but the dreaded "do not disconnect" screen comes up but my ipod isnt showing in itunes. I've updated to the latest version of itunes. What should I do? Help help! I have a 19 hour plane ride that would be tragic without my ipod.

    Try charging to a wall outlet instead of a computer. It charges much faster.
    And try the 5 R's > Apple - Support - iPod - iPod classic Troubleshooting Assistant

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