IPod Classic causes iTunes to freeze

Recently iTunes has frozen every time I connect my iPod classic, it shows 'not responding' in the task manager and refuses to respond until I unplug my ipod, once I've done that a message comes up saying itunes has stopped responding and windows is looking for a solution. The ipod doesn't make it as far as being recognised by itunes, but it is by my computer, as when it is connected I am asked if I want to scan and fix.
I have Googled various solutions and eventually I have managed to format the ipod, then when I connected it to itunes it said it had detected a corruped ipod and I followed the steps to restore to factory settings which went ahead fine. However, now that my ipod is wiped of everything and I'd like to sync to put my songs etc back on there I am encountering the same problem where itunes just freezes as soon as it's plugged in.
Has anyone got any advice? I know that it is a problem with this specific iPod and not iTunes or the computer because everyone in the household has an iPod and they are all working fine.

It could be an indication or a damaged or dying hard drive.  I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread.  He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
If necessary, post the resultings numbers and we can verify what the next steps to take.
B-rock

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