Ipod Classic Connecting- Blue Screen of Death!!

I downloaded iTunes 8.0 when it came out and ever since I downloaded it, I get the blue screen of death when I connect my ipod in. I am running on vista if that helps, any ideas on what to do?

Hey Patriotbball5460,
This issue is described here: http://support.apple.com/kb/TS2280
Try uninstalling and reinstalling iTunes as described in the article.
Jason

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Windows XP sp3 + iTunes 8 + New iPod Classic 120GB = Blue Screen Of Death

HELP
My PC has just upgraded itself with Windows XP Service Pack 3, I have downloaded iTunes 8, and just today bought a new iPod Classic 120GB so I could enjoy the new Genius facility (my old iPod was a 20GB model from 2005). However I keep getting the Blue Screen Of Death whenever I plug in the new iPod, even if I start-up the computer with the iPod connected.
I've read other threads about this topic, but I've only seen people reporting this issue with Vista, not XP.
- I'm thinking of uninstalling and re-downloading iTunes 8. Will it retain all playlists, album artwork etc.?
- I'm also thinking of trying to connect with the iPod manually set to disk mode. Will this help to begin with?
Anyone got a fix for this problem yet....Apple?

As a follow-up to my questions above, I've now tried uninstalling and then re-installing iTunes 8 direct from the Download link at Apple.com. I still get the BSOD. I also tried with the new iPod 120GB manually set to disk mode. Again, still I get the BSOD. I also unplugged a couple of other USB peripherals from my PC (writing tablet, card reader), checked for any more Windows XP Updates, but still get the BSOD.
Anyone got any more ideas?

Ipod crashes windows (blue screen of death)

Hi all. A bit of background info:
A couple of months ago the hard drive crashed on my friends computer. They had to reinstall their OS. Thankfully they had made backups of most everything and were able to get most things reinstalled successfully.
Now they are using a 15g ipod connected through a firewire port on an HP laptop. They do not have a USB adaptor, so gotta go with the FW.
Anyway, when they connect the ipod the computer completely crashes to the blue screen of death and does the physical memory dump. There is an error message, something along the lines of a driver issue.
I know this is vague information, but any pointers on how to proceed in troubleshooting this would be greatly appreciated, thanks
Frost

hi Frostine!
Anyway, when they connect the ipod the computer completely crashes to the blue screen of death and does the physical memory dump. There is an error message, something along the lines of a driver issue.
we can sometimes narrow this down a bit by checking on the numerical and text codes showing up with the blue screen. (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
here's a reference on the sorts of things i'm checking on:
Troubleshooting Windows Stop Messages
can you get that information for us from their PC?
(if the screen is specifying the file that Windows is crashing on, that would be helpful to know too.)
love, b

IPOD sync causes Blue Screen of Death

Every time I plug in my IPOD to sync I get a message about Drive x not being present. options are cancel, retry or continue. Any option just produces the message again for approx. 3 tries then my entire system goes to Blue Screen of Death and starts dumping memory. If I reboot with the IPOD still connected nothing happens. PC will not reboot until IPOD is disconnected.
I'm currently at I-Tunes 10.1.2.17
Thanks

Any option just produces the message again for approx. 3 tries then my entire system goes to Blue Screen of Death and starts dumping memory.
Just in case you're still around, bubba ...
What text and numerical codes are you getting on the blue screen? If it's mentioning a specific filename too, let us know what that is too.
For example:
STOP 0x00000023 (0x000f00b5, 0xfc4af978, 0xfc4af7b4, 0xfeff4a6b)
FATFILESYSTEM
fastfat.sys

HELP!!!! Blue screen of death, IPOD a p.o.s.....

In advance - thank you to anyone who can help and/or explain things to me. I'm better than your average bear at tech stuff, but this is well beyond my knowledge area. It's a version of the same problem everyone seems to have:
1. Ipod worked successfully for 14 months. (2nd generation, no clickwheel)
2. Connected, ipod claims needs to be reformatted, crashed during.
3. Apple store reset ipod for a mac, still needed to reformat for windows at home.
4. Several crashes and various states later, am now repeatedly getting the following:
- Computer recognizes Ipod, itunes and updater won't.
- open updater to reset ipod, within minutes get blue screen of death.
- sometimes only connecting ipod will produce blue screen of death
- Error messages are as follows:
STOP 0x000000EA THREADSTUCK_IN_DEVICEDRIVER (Q293078)
- Event log is telling me the following:
"The Parallel port driver service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it."
"The device, \Device\Harddisk1\D, has a bad block."
"The device, , did not respond within the timeout period."
"An error was detected on device \Device\Harddisk1\D during a paging operation."
- What I have tried: uninstalled and reinstalled ipod/itunes, reset computer to previous dates settings, disabled/enabled through device manager
So, short of heading off to steve job's house to yell at him, what should i do?????? The apple store people claim the actual ipod is fine. is the problem my computer? the cord? the ipod?
Specs: Gateway 200, Windows XP, running through a firewire port.

I will be going away for a long time in a few weeks, as we travel across country for the last move of our lives (and then it will be several weeks before I get internet service again, so I may be off this forum for a month or more). But with you, JB, Charlie and so many others (Otto is in his periodic helpful moods right now :>) I'm sure I won't be missed.
my sympathies ... asset disposal in NZ and moving to NC with a few suitcases was traumatic enough ... moving from one apartment to another in the same
b complex
after a year was not fun ...
now that Buegie's first aid kit is doing point-duty on some of the installer errors, i think i'm going to be able to spend some time over here again ... so some additional reserves will be available. (amazing how even when treating this as a full-time voluntary-work thing, it's still possible to get overwhelmed for a week or two ...)
love, b

Blue screen of death when connecting ipod or running itunes

Please help me, I get the blue screen of death and its down to my itunes/ipod i think.
Uninstalled Itunes (tried doing this in safe mode but it wouldnt let me saying you cant do this) and re-installed it but when try to use it (ipod not connected) my screen either freezes a few moments later or the BSOD appears.
Ive ran a windows disk check and a system mechanic 7 one as well, a few folk on here have said my ipod might need reset but this is happening without the Ipod connected so is still an issue?
My ipod seems to be working fine, obviously i cant even access itunes to reset it or see its status.
Any help would be greatly appreciated.

Have you tried this?
http://support.apple.com/kb/TS2280
CG

IPod Touch connection causes blue screen of death.

I am using a Dell DHS desktop computer running Windows XP. I want to restore my 2ng generation iPod Touch from a back up in iTunes (9.0.2). I plugged the iPod in and started the restore but about a quarter way through, after the iPod disconnects and reconnects, I got a blue screen of death.
I have no idea why this is happening. Does anybody have a similar problem or, even better, a solution to this?

Hello Sam,
And welcome to Apple Discussions!
Have you had a chance to look at this Apple support document related to this issue? If not, I would start here.
http://support.apple.com/kb/TS1502
B-rock

IPod Causing Blue Screen of Death on Windows Vista

I'm posting this in the correct forum now:
For some reason, all of a sudden, whenever I plug in or unplug my iPod to my computer, the computer crashes and quickly shows a blue screen of death before restarting. It has not done this before today. I haven't done anything out of the ordinary with the iPod or the computer that would cause it to do this.
When iTunes opened, it said there was a Windows Update to fix a problem with iPods corrupting upon disconnecting from the PC, but when I tried to download the update, it said something about the update not being needed for this system. The iPod isn't corrupted, everything is still on it. I don't know what the deal is.
I tried system restore back to like a week ago, but this did nothing to help.

First, update the USB Root Driver on your computer: http://docs.info.apple.com/article.html?artnum=305136 Even if there are no new drivers for your computer, follow the last part of the article and let Windows update your USB driver.
Second, be sure you are using a rear port on your computer.
Third, with only the iPod, mouse and keyboard connected (no speakers, no mic, nothing else), reassign the drive letter on your iPod. Try M or P or Z: http://docs.info.apple.com/article.html?artnum=93499

IPod touch + Software update + Blue screen of death = Broken iPod?

Hi
As the title already might explain, i just connected my iPod to my pc to get some apps & movies on it for my boring schooltrip tomorrow. Whilest iTunes was downloading the new software for my iPod, i just was continueing hanging around on the net, when all out of a sudden, my pc get's a nice blue screen of death. First, i didn't care, untill i checked my iPod... It's stuck on the iTunes logo + the cord. When i press any button, it doesn't do anything. When i press the power, it shuts down after few secs.
I then tried to replug it to the pc to reset it. My pc makes the sound of a usb connection, but nor Windows, nor iTunes finds my iPod.
Can someone please help me?
Thx alot!

I just had my ipod in my pocket and when i got it out to look at a text that i got the screen was white and i couldn't do anything on it so i held both buttons and it shut down and started working again but it did the same thing the other day.... But now it wont shut down or anything. I tried letting the batter go dead on it but it still did the same thing.. i can hear when i get a text and hear to unlock the screen but it stays on a white screen 24/7....what do i do??
I don't have a warranty so how much would it cost to get it fixed???

Blue Screen Of Death When Unplugging iPhone 4s(7.0.6)/iPod touch 5th Gen (7.0.4) !!

Now heres a problem i have been facing everytime i try an unplug iphone 4s/ipod touch 5...
and heres what i have tried out after searching the net and this forum
1) tried different usb ports
2) tried different cables all genuine apple products if someone has a reason/solution telling me to use genuine apple product
3) uninstalled drivers but not itunes
4) complete uninstalled itunes (full uninstalllation i mean deleting all files n folders from c drive after uninstalling)
now heres the catch !!
when i uninstall drivers and itunes and try connecting iphone/ipod ,drivers are automatically installed and i guess they are mtp or apple iphone/ipod drivers or whatever.. no when i download latest itunes and install it and connect device all works well... but wghen disconnect device BOOM blue screen of death !!
so i guess itunes is the problem !!! tried the whole thing repeatedly same result
itunes= blue screen of death !!!
hope someone can help me out here !! details of desktop and itunes given below and windows 7 crash report also can give link of dump files if required cause cant attach it here !!
desktop:- windows 7 ultimate 32bits
itunes:- latest itunes 11.1.5.5
after reboot alert:-
Problem signature:
Problem Event Name:    BlueScreen
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional information about the problem:
BCCode:    1000007e
BCP1:    C0000005
BCP2:    00041CE6
BCP3:    8E993A74
BCP4:    8E993650
OS Version:    6_1_7601
Service Pack:    1_0
Product:    256_1
help/solutions/links apperciated !! thanks in advance !!

Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)
Imgburn will read the ACTUAL disc brand from the disc, which is not always the same as the box label (Memorex is notorious for buying "anything" and putting it inside a Memorex box)
When you write to disc with Imgburn, use the SLOWEST possible speed setting, so your burner has the best chance to create "good, well formed" laser burn holes... since no player is required to read a burned disc, having a "good" one from a high quality blank will help

Windows Vista Crashing When Ipod is Plugged In. Blue Screen of Death?

A week ago, my computer suddenly started to reboot whenever I plugged my 5th generation 80 gig Ipod in to sync. A blue screen will pop up, and automatically restart.
I do not believe this is the blue screen of death that appeared 2 months ago. I have upgraded to Itunes 8.0.1 when it was first released, and I had no problems until a week ago. I haven't heard of anyone receiving the blue screen of death since the update to Itunes 8 was released.
I have also lost all of my music from my Ipod, so I am anxious to figure this out.
Here is what the blue screen (certain passages paraphrased, the specifics were copied directly):
A problem has been detected and windows has shut down to prevent damage to your computer.
BADPOOLHEADER
If this is the firs time you've seen this stop error screen, restart yoru computer. If this screen appears again, follow these steps:
Make sure all hardware and software is properly installed
If it continues, disable/remove any newly installed hardware and software. Disable BIOS memory options such as caching or shawoding. If you need to use safe mode to remove or disable components, restart your computer, press F8 for Advanced Sartup options, then select safe mode.
Technical information:
*STOR: 0x00000019 (0x00000020, 0xB7C4CE50, 0Xb7C4CE68, 0x0A030203)
/end blue screen
Any help you have would be greatly appreciated!

Have you tried the troubleshooting advice in this article?
http://support.apple.com/kb/TS1502
Was a file name mentioned in the stop message? usually something.sys That can be a clue to the problem is the Apple advice doesn't help.

Blue Screen Of Death When Syncing Ipod

Hey so if anyone can help me i will love you so much,
So I have a 20GB fourth generation ipod (old i know) but it works fine, and i have an new HP laptop that i got for christmas and like for a good 2 months everything was fine with itunes and then one time it told me i needed to restore my ipod to factory settings and i was like oh this is annoying but whatever ive done it before so i just did it, but the next time i tried syncing my ipod the BLUE SCREEN OF DEATH came up and that scared me but i thought maybe it was just a one time thing...turns out it wasnt and now every time i try to sync my ipod the blue screen comes up and i have to restart my computer. my itunes otherwise works fine i listen to music on it and add music to itunes perfectly fine just the syncing doesnt work. I also thought maybe it could be my ipod because it is old so i went down to my desktop which has XP and and older version of itunes but it worked completly fine. SOOOOOOOOOOO i have no idea what to do. i dont know tons about computers but im not ******** and can most likely follow directions so if anyone could help me it would be much apreciated because i can not take listening to the god awful radio in the car much longer.

Have you tried System Restore to go back to before the problem started?
If that fixes the Blue Screen Of Death issue, then you can try and track down the changes from then to when the problem started.
Good Luck.

Blue Screen of Death When Plugging in Ipod Touch 4g

Hello,
Im reciving blue screen of death when I plug in my ipod touch 4g. I have updated itunes, Drivers, This happens every time and I suspect it happens when my computer says found new hardware reconizing the ipod as a camera because once I pluged my ipod in and it didn't pop up found camera hardware and it worked. So does anyone know how to fix this or disable my comp from reconizing the ipod as a camera? Thanks in advance
p.s im using XP service pack 3

have u tried pluging an other usb (eg mp3 or mem stick) it to ur compuer? is it doing it with these?
if its only doing this with ur ipod try the following
1 go to start menu and in the search box type in usb
look for device manager
2. open the disk drives and plug in ipod touch and removeable disk should show up
3, try usb drives updates
because the ipod has a camera most older computers running xp think its a camera,
if u have and usb mem stick copy ur itunes folder on to it and copy it to a computer running vista or windows 7 and c it its doing it on one of them, if its doing it on one them there may be other hardware isues with ur ipod touch

Blue screen of death ipod

When I turned on my ipod I got a blue screen of death & then i went through a bunch of information screens thinking it woulld lead me to the end but I hit a brick wall when this screen showed up.... This is the set up:: This is what the screen says on the top :
Accersorize Test
& on the main screen it says:
Please plug FW
LCD ID : 1
FWPWR : 0
What does that mean? What do I do?
Theres no life bar, I've been keeping plugged in. Should I just let it drain & start over? Or would that be unwise? Would that kill my ipod?
There are some play lists on this ipod i would like to transfer to my new itunes.
Can this be fixed? (please help) ty

Not sure how it got to that screen, but it's a diagnostics output. If you want to get past this, try a hard reset of your iPod. To do this, first make sure the hold switch is not activated, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
B-rock

IPOD causes "Blue Screen of Death" with physical memory dump

Plugged in the IPOD into USB port on computer. It shows "found USB device" and then 5-10 seconds later I get the blue screen of death and a notification that there is a driver error and a physical memory dump as occurred.
Spent two hours with Apple people and Dell people this morning and nothing. I have updated drivers, flashed my bios, uninstalled and then reinstalled the latest version of Itunes.
Any help would be greatly appreciated.

what numerical and text codes are you getting with it? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
if the blue screen mentions a specific file, let us know what that is called too. (exact spelling, please.)
here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
if you're just seeing a flash of a blue screen, we can use this technique to make hidden blue screens appear for us:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.

Ipod Classic Connecting- Blue Screen of Death!!

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