Ipod classic corrupted and cannot save music..

Suddenly I found out that my iPod Classic 5th Gen reset by itself and lost all music in it. I thought the hard drive was corrupted and tried to restore the iPod with iTunes. After that I mannually copied music back into iPod using iTunes. But soon I rejected the iPod off the computer (Windows 7), it reseted back to zero with no music on it.
I don't know what's going on. Do any you share me some tips how to fix this thing? It is really frustrated and hope that you can help me.
Appreciated,
Alann

I have a similar problem:
http://discussions.apple.com/thread.jspa?threadID=1806582&tstart=30
Hopefully someone can help! Planning a trip to my nearest store this weekend if not ...

Similar Messages

IPod classic corrupted and won't restore on Windows

So I have an 80Gb iPod classic. While I was transferring some files something went wrong with the USB connection and iTunes immediately froze and so did my iPod. So I reconnected my iPod and now it won't let me transfer any files because it keeps getting stuck. Then I tried to restore and got an error that I was unable to restore. I disconnected my iPod and it seems like it restored because the next thing I knew everything has been wiped out. But when I connected it to my PC a message appears that the iPod is corrupted and a windows prompt appears telling me to format the disk. So here's what I've done.
-formatted the iPod in FAT32
-connected the iPod, no 'iPod corrupted' message appears.
-tried to restore, but received the same error message, won't restore
-when iPod disconnected it went through the same cycle (iPod restoring-then iPod corrupted-iPod needs to be formatted)
-went to Apple service center, they restored it using a mac and everything went smoothly, song were able to be transferred without a glitch.
-however will not work on PC needs to be restored again
can someone help to shed some light? is there something wrong with the hard disk? If yes, then why can it be restored through mac but not windows?
what can i do to solve this problem?
thanx

I was sort of relieved to read that I am not the only one with freezing issues.
I have been to the apple store twice only to be told there is nothing wrong and of course my warranty has expired !! I have the Model A1136 EMC No. 2065 80gig classic ipod. My dell computer is only 2 weeks old and works fantastic, however, when I open itunes and my ipod and it freezes, so does my pc and I have to do a task manager to get out of itunes and there are times when I can't and have to reboot my pc.
Well it has been two weeks now of me trying all that I can to fix the issue and only thing I can see so far that it freezes up when its in the analyzing the gapless sound upon adding music from my folders, etc etc. So I tried to "uncheck" everything that had to do with the sound and it worked. Oh and by the way, try setting your ipod on disk mode when you are trying to restore the ipod. It works better that way. Don't know what is going on but I am so angry with myself for being so attached to this ipod There is nothing out there that compares to my ipod and it's amazing the prices of mp3 that even come close to 80 gigs.
Good luck to all and if I find anything else to share, I certainly will Don't hesitate to email me if someone finds out or has a patch or something to get this thing going properly again bye for now ,,,,,,,,

Hi, Just bought an ipod classic 160gb and i notice that when I turn the volume down all the way, music is still heard, i.e. I cannot turn it down lower than a certain volume. Is there a fix for this? Thanks

Hi, Just bought an ipod classic 160gb and i notice that when I turn the volume down all the way, music is still heard, i.e. I cannot turn it down lower than a certain volume. Is there a fix for this? Thanks

I've got a feeling that's the way it is. I know that if I turn the volume down all the way, I can still hear the music very softly -- which is great for listening when I have a migraine!

I have just updated to itunes 11 and when I plugged in my ipod classic it locked up. When I tried again it said my ipod was corrupt and advised I reset it. I reluctantly did this as I lost all my music and now itunes just locks up when I plug in my ipod.

I have just updated to itunes 11 and when I plugged in my ipod classic it locked up. When I tried again it said my ipod was corrupt and advised I reset it. I reluctantly did this as I lost all my music and now itunes just locks up when I plug in my ipod.

Not if you first do a sync and have iTunes make a backup. However, if your only copy of the iTunes data is in the Touch, then you need to first copy the data to a new iTunes Library using third-party software such as Phone To Mac.

TS1382 I have a ipod classic 160GB and it's not showing any music anymore, but there is still 7GB of memory being used, and I don't have it back up on my itunes, since I had to put a new hard drive on my computer. Any suggestion to find out whats on that

I have a ipod classic 160GB and it's not showing any music anymore, but there is still showing 7GB of memory being used, and I don't have it backed up on my itunes, since I had to put a new hard drive on my computer. Any suggestion to find out whats on that memory or to get it the music back, there is approximately over 1400 songs on it?

What is the memory being used by, is it Other? If it is, that means the iPod can no longer read the music, so it has put it all in "Other".
The usual fix for this is to allow the iPod to Sync with its iTunes Library. If that doesn't work, the next option is to Restore the iPod using the Restore command in iTunes, on the Device/Summary pane.
Unless you are very (very) lucky, I suspect that you are going to have to Restore your iPod. Restoring will remove everything form the iPod and put back onto it only what it finds in your iTunes Library, which you say is currently empty.
If you have to rebuild your Library after this issue, by adding all the music back again, this is going to be hard to hear, but for the future, you may want to consider always having a backup of your library. The easiset way to back the Library up is;
if the Library is small enough, burn it to a DVD, as digital files, not a "music CD".
If your Library is too large for a DVD, buy yourself an external hard drive and copy the Library onto the drive. Remember to update the backup every so often.

IPod is corrupted and I cannot restore it

I message pops up into the iTunes written that my iPod is corrupted and I am supposed to restore it. While doing so it never finishes becasue another message appears saying my iPod cannot be written off!
Would somebody have any tip to solve it?
Thanks

Hey Bilbo,
Thank you for sending me help. However I hope I can still use my iPod for a while if it is the case.
I saw yesterday one of the forums and it helped me fixing my iPod problem. The forum is titled "Corrupted iPod" and Jeff Brian posted this link that in my case it worked. http://docs.info.apple.com/article.html?artnum=304309
Hope it is useful for others.
Cheers.

HT1351 I have just purchased an ipod classic 160GB and decided to sync my itunes music and videos that I purchased via itunes. All the music sunk but it didnt sync my videos. It said that they were in the wrong format. What to do??

I have just purchased an ipod classic 160GB and decided to sync my itunes music and videos that I purchased via itunes. All the music sunk but it didnt sync my videos. It said that they were in the wrong format. What to do?? I would have thought if I bought the films from itunes it would be compatible with an ipod classic?? How do you change the video format?

My mistake, it was nothing to do with format. It woldn't sync because my movies were HD. HD movies won't sync to an iopd classic 160 GB but when you purchase a HD movie, itunes gives you a SD vervsion of the movie which is compatible with the ipod. Just needed to go to store, click movies, click purchased and untick the HD box and there you have the SD versions. Download the SD versions and then sync your ipod and bobs you uncle, movies are on the ipod

HT1848 OMG, I appear to have lost of my music other than 2 albums bought today and 2 others that seemed to be saved somewhere else. Ipod was Corrupted and restored by itunes, now it's all gone!!! Help...

I need help, I seem to have lost all of my music from my Ipod. I bought two albums today which are still there as well as one I added via CD last week these are the only ones that remain. I got a message come up saying the ipod was corrupted and needed to be restored by itunes, I followed the instructions and it did a re-sync, but now all my albums are gone, other than the ones I said already. I can't find them in itunes, niether my ones bought from itunes or the ones put on via CD... Help please I am about to throw the poxy thing out of the window and have a melt down!!!!

one last thing: I'm also getting this problem here too:
https://discussions.apple.com/thread/5324398?start=15&tstart=0

I have an ipod classic original and it will not connect to itunes for me to sync new music

i have an ipod classic original and it will not connect to itunes for me to sync new music

The first two generations of iPod (that used a standard 6-pin Firewire cable) don't work with Windows. There was a workaound through MusicMatch for the second-gen, but I have no idea if that software is still available, or even if it will install on a modern copmputer (Windows ME, 2000 and XP era).
If instead of original, you mean the first model that got labelled as "classic," with a dock connector, if you describe exactly what appears on both the iPod and the PC screen when you plug it in, somebody might be able to help you. My first recommendations would be to (1)try a different USB cable, to see if that's the problem, and then (2) try synching with a different computer, to see if your PC is the problem. If neither of those result in success, then the community here can help you to try troubleshooting the iPod itself.

Why is iTunes saying my iPod is corrupted and how do I fix it?

I got a new computer for work, downloaded iTunes and connected my iPod classic (20GB). I added a few songs to my library before I connected the iPod. Once connected, my iPod appeared but after trying to transfer music an error occured. iTunes stated my iPod was corrupted and it asked if I wanted to reset it, which would wipe my iPod clean.
I checked my Ipod's functionality and it was working fine. I tried connecting it to a couple other computers I use and it still worked fine. In the meantime, I uninstalled all of the iTunes programs and reinstalled everything. I connected the iPod again and the same problem occured.
I do not think I transferred any corrupted songs onto my iPod; it has been working fine. I really do not want to erase my iPod and start from scratch unless that is the only solution. I am just not sure why my iPod is not working with this specific computer...it is brand new! When I connect the iPod now, it appears sometimes but it always ends the same. The computer also asks if I want to scan the E drive (the drive the iPod is connected to).
Thoughts?

+The computer also asks if I want to scan the E drive (the drive the iPod is connected to).+
That it almost surely due to some security software/antivirus stuff that was installed by corporate.
Ask your IT folks about getting itunes running on this PC and make sure it's allowed by your company.

I have an old iPod classic that iTunes cannot find, I can't even restore it!?

I have an old iPod Classic that iTunes cannot "find" even though it shows it. I can't even restore it. Works fine except can't synch with iTunes to add new music!?

We (Appple techs) tried disk mode and that didn't work. At times the iPod would even "show" itself in iTunes and iTunes would say it was synching but when you looked at the iPod you could tell it wasn't ( it just said do not disconnect) and after 10 to 40 minutes later iTunes would say can't find iPod. We would then have to force quit iTunes because it was hung up and then just disconnect the iPod. The iPod works fine with headphones or a docking station, just can't add (or subtract) anything to it. It completely mystified all the techs in the store and all "senior" advisors on the phone- and that was about 4.5 hours getting tossed to one "expert" or another! Ah well, indeed stranger than life.

Protected View Error "The file is corrupt and cannot be opened"

All
I have a problem with Protected View in Office 2010 on Windows 7.
Symptom: When downloading a file from the Internet, the file will not open if launched directly from the source location, or saved locally and then opened. This
is impacting both Word and Excel. I haven’t tested other applications. The user gets the error "The file is corrupt and cannot be opened.".
Expected behaviour: Documents should open in Protected View because they are coming from an untrusted zone (Internet Zone).
Troubleshooting Results:
-      If I turn off Protected View the error goes away and the documents open without
issue (but not in Protected View obviously)
-      If I save the file locally, then copy it to a network drive, the problem goes away (because the zone information is changed?).
-      If I save the file directly to a network location, then open it, the problem does not impact me (also doesn’t open in Protected View)
-      If I repair Office the problem is NOT fixed
-      If I reinstall Office the problem is NOT fixed
The problem doesn't impact all machines, but any new machine I build suffers the problem. All Protected View options are set by group policy and all machines are getting the correct settings.
-       The setting “Enable Protected View for files originating from the Internet” is enabled
-       The setting “Enable Protected View for files located in potentially unsafe locations” is enabled
-      The setting “Enable Protected View for Outlook attachments” is enabled
-      Enable Data Execution Prevention mode is enabled
Has anyone seen this problem or can anyone offer suggestions of where to start looking for the root cause? There are lots of postings on this around the various Internet forums, but most
just suggest turning off Protected View, that is not a valid solution to my mind, Protected View is there for a very sound reason and it is not something I'm willing to turn off, especially when it is working on some machines as expected.
Thanks.
James.

Thanks for coming back, James, and I'm glad you've found the source of your
problem.
As an aside, I had no idea HP made software like that and will take a look
at it - or would if I could. Personally, although I love their hardware, I
wouldn't touch HP software, and the fact that their web page doesn't load
(in IE8) just reinforces my feeling.
Enjoy,
Tony
www.WordArticles.com
"jsc.19" wrote in message news:f9aaa05d-ad62-4f0e-96e1-6bbeb4c7098d...
> Will, thanks for taking the time to post some suggestions. I understand
> Protected View perfectly well and my post is because Protected View is not
> behaving as it should. I think my dot points above show this, still,
> thanks for taking the time to post. I think Tony is more on track with
> his questions around what has changed in my build, and this is the area
> I've focused on over the few days since posting.
>
> I've pulled my build apart and put it back together and found the issue.
> This was tedious to say the least, but turned out worthwhile. A program
> we used called Trim Context Desktop
> (http://h71028.www7.hp.com/enterprise/w1/en/software/information-management-trim.html)
> is part of our SOE. This is a records management tool, but we only use a
> small feature set, and all the Office integration options that can be
> configured during install are turned off, but it turns out that the
> application still impacts Office. If I uninstall the Trim client from our
> SOE, Office Protected View starts working as expected. We knew the full
> Trim suite wasn't ready for Office 2010, but assumed, wrongly, that since
> we didn't use the Office integration features we were OK. All our testing
> was around the application and it works fine, I just didn't connect it to
> the Office issues until systematically eliminating changes from the SOE
> build. Keep a log of your changes!!! It helped me reverse things until I
> found the problem.
>
> Uninstalling Trim also fixes and issue I had in Outlook where the
> previewers wouldn't display Office documents, reporting that the
> previewers were not installed.
>
> We will go to HP to get some support and advice around this before putting
> Trim back in to the SOE.
>
> Anyone - if you have similar problems, can I suggest you look at all your
> Office add-ins and also any applications that may potentially hook in to
> Office.
>
> Cheers all.
>
> James.
>
>
>
Enjoy,
Tony
www.WordArticles.com

I have synced an audiobook purchased from iTunes onto my ipod classic but I cannot find it on my ipod. Any suggestions?

I have synced an audiobook purchased from iTunes onto my ipod classic but I cannot find it on my ipod. I have looked in songs, artists, audiobooks, podcasts, etc., etc. with no luck. Any suggestions?

Hi mole02,
Welcome to the Support Communities! If you had issues with your movie rental, you can report it to the iTunes Store. These folks can look at your billing account with you.
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
http://support.apple.com/en-us/HT204084
Learn how you can request help with an item purchased within the last 90 days.
To report a problem or request assistance with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store:
Visit reportaproblem.apple.com in your browser.
When prompted, enter the Apple ID and password used to initiate the purchase of the item, then click Sign In.
Find the item you're having a problem with, then click Report a Problem next to it.
From the Choose Problem menu, choose the issue you're having.
Follow the onscreen instructions. You might be asked to describe the problem in a text field.
Click Submit, and we'll review your problem.
If you use Family Sharing and you have a problem with a shared item, ask the family member who initiated the purchase to report the problem using the steps above.
I hope this information helps ....
- Judy

I can't open the file in word because it is corrupt and cannot be opened, what can i do?

I can't open the file in word because it is corrupt and cannot be opened, what can i do?

I had a Word .doc that became corrupted while SpellChecking an entire vintage book that had been OCRed. Crashed every time I opened it in Word. I was able to open, strip off the Word Header & Footer (invisible), spell check and save as a plain text file with TextWrangler - BBEdit's Baby Brother > http://www.barebones.com/products/textwrangler/ - no Word-ish formatting, but the data was there in total.
ÇÇÇ

This workbook is corrupt and cannot be loaded

Hello All,
I am on SAP GUI 7.20 (Patch Level 1) -- SAP BW 7.0 (Service Pack 19) -- BEx Analyzer 7.20 (Support Pack 2, Patch 1) -- Microsoft Excel 2010.
1. I tried saving a new query that I had created in BEx Query Designer 7.20 (Support Pack 2, Patch 1) .......... into workbok in BEx Analyzer. So this is an abosultely new query and I opened it in Excel 2010 and then I tried saving it as a workbook.
2. Then I log out off BEx and log back in. Then I go tried opening the new workbook that I had created and I get the error message " The workbook is corrupt and cannot be loaded". I tried saving other queries into workbooks and tried to open them.... but I am getting the same error for all of them.
3. But strangely, already existing workbooks are opening fine.
Is there any logical explanation behind this issue? BTW, I saw Note# 1498919 and its related to my problem. In that note, it talks about problems when moving from Excel 2007 - 2010, but here I am already in 2010.
If anyone has faced this problem or has some suggestions .... please advise.

Patrick,
I found a solution to the problem. Just as you, I'm running "SAP GUI 7.20, Patch Level 7" and "BI Addon SP4, Patch 2 and are using Excel 2010.
You need to go to "Excel options" -> "save" the you have to choose "always save in this format" set it to "97-2003" and now it works. you can create and open your workbooks in Excel 2010. I know is not the best solution but it works and you can always reset your settings after using Excel for Analyzer.
I hope you can use my advise.
Best regards
Anders Jorgensen

Ipod classic corrupted and cannot save music..

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