Ipod classic does not show in itunes or my computer. Can anyone help?

I'm hoping someone can help me out.
I've had my Ipod classic 80GB for about 5 years. Yesterday for the first time, I encountered a major problem. My Ipod does not appear in either Itunes or My computer when connected by USB to my laptop.
The I pod just displays the message 'connected - eject before disconnecting'. Also my Itunes and internet explorer freezes while the I pod is connected.
I've researched the problem online all day and still no solution. Have already reset the Ipod to factory settings, performed diagnostics both on i tunes and disk mode on the ipod itself. The latter displays the information 'Reallocs 0 and Pending Sectors 2, which from my research indicates that the disk drive on the ipod itself is still ok.
Is there something I'm missing here? Or is it time to get a new Ipod classic?
Would be extemely grateful for any advice.
Thank you
Dario

- however once i reached the crutial stage of
actually switching the 'terminal services' from
disabled to manual, I get an error message on my
computer "Error 5: Access denied" and nothing on the
site gives any indication of what to do in such an
eventuality.
Do you have an administrator account on your computer? If you are not logged in as administrator, do so before attempting to change the to manual. However, I myself am having the same problems with my own ipod..

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