Ipod classic has white screen and do not disconnect when connected to computer and ok to disconnect when not connected to computer and stays on recognized in computer but not in itunes

has anyone had this problem followed the steps to rest but i keep getting the same problem

If you have your iPod set to automatically sync with iTunes, right click on the iPod in iTunes, select options and if you have a check mark in the box marked “enable disk use”, remove it and your iPod should automatically disconnect after it’s finished transferring music.

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Ipod touch has white screen and not responsive

ipod touch has white screen and not responsive, pls. suggest solution

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

6th gen ipod nano has white screen and won't go into disc mode

My ipod nano has a white screen - it will play music, and it is recognized by itunes. It won't enter disc mode. I can't seem to find any other helpful steps to follow online other than put it into disc mode and restore it via itunes. When I attempt to put it into disc mode holding power/Vol down together the screen will turn back, but when I then hold down Vol down/Vol up together while the screen is dark it just goes back to white screen. I did plug it into the computer and restore it via itunes, and the screen is still white. Any ideas? Thanks!

Hi LizS5,
It sounds as if you have already done much of the troubleshooting suggested in this article, but I would suggest you work through it in order to get your iPod nano back up and running -
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Specifically -
Try putting the iPod into disk mode:
Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
While the device is in disk mode, sync it to iTunes and try to restore.
And if the issue is not resolved -
My issue is still not resolved. What do I do next?
For information on servicing your iPod, go to the iPod Service FAQ
Thanks for using Apple Support Communities.
Best,
Brett L

My iPod Classic has white screen.

This morning i wanted to turn it on, but it couldn't, so i thought it was discharged. it was already unusual as have all of my devises charged and clean all the time. When i came home it plugged it in to my MacBook Pro in hope to have it in proper order by the evening. But it didn't work and worse that that, the white screen appeared! I have tried all the steps that apple suggested, but it just wouldn't work! What to do? My Mac doesn't see the Ipod and the thing itself is completelly silent, nothing works apart from the screen.

Hi there dvdking,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/ts1382
-Griff W.

I'm using my iPod classic as hard drive to transfer the music to my reinstalled computer but the file "iTunes" is missing. Where is it and how can I get it back?

I had a virus on my Windows Vista PC so I had to reinstall the whole system. With this I also got an upgrade to Windows 7. Now I want to use the iPod classic to put the music back on the PC. According to the explanations on Apple support you have to drag the iTunes file on the iPod to the My Music file. Unfortunately there is no iTunes file on the iPod. It does work fine though and I can listen to all the music. I have to say that before I deleted the hard drive fro the PC I forgot to switch the iPod to manual sync. It was psooible though to do that with the new installed iTunes without erasing the music on the iPod. Can anybody help? I really wouldn't like to loose the countings and playlists.
Thank you
Kschonho

Hi,
Not sure if this is going to any help or given your particular situation...
But thought you may like to see it anyway...
Re-create iTunes Library and Playlists
http://support.apple.com/kb/HT1451
It's a pity you don't mention having a Backup of your Hard Drive...

Ipod touch has white screen and not responding

screen is white and not responding

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.

My iPod classic has stop working and when ever i try to synch it there is a alert saying that do not disconnect it and there are some songs which when i try to play the iPod re-starts again so please tell me what is the issue

my iPod classic has stop working and when ever i try to synch it there is a alert saying that do not disconnect it and there are some songs which when i try to play the iPod re-starts again so please tell me what is the issue and some sound is comming from the back pannel .
so please do something about it and give me the solution
thank you,
Saajan jain

To give you something, I need something too, like
How old is the Ipod? (if it is still under warranty, then send it to Apple service shop)
Are you running Windows iTunes or Mac iTunes?
What do you see on the iPod screen?
My guess is, your iPod classic is more than 2 years old and out of warranty, and the hardisk has gone kaput! and need to be replaced.
Have a nice day!

Imac has white screen and spinning wheel and will not boot up---after lion install

imac has white screen and spinning wheel and will not boot up---after lion install

Please read Gray screen appears during startup.

3rd generation ipod touch has white screen with lines going down. Can't access anything. Any ideas?

My 3rd generation ipod touch has white screen with lines. Can't access anything. Any ideas?

Have you tried connecting the device to iTunes in recovery mode and restoring it? See this article for instructions on getting your iPod into recovery mode.
iOS: Unable to update or restore
B-rock

Sorry for my bad english. My ipod have a white screen and after few secondes somes lines appear

Sorry for my bad english. My ipod have a white screen and after few secondes somes lines appear.

- Try a reet:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next connect to computer and if it shows in iTunes restore the iPod.
- If the screen is still white, let the battery fully drain and charge for an hour.
- If still white screen it is time for an appointment at the Genius Bar of an Apple store.
- If not, the try the reset and connect to iTunes and restore. Also try placing the iPod in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore

My iPod shows a white screen and it doesnt turn off by pressing the right upper button.How do i proceed?

My iPod shows a white screen and it doesn't turn off by pressing the right upper button.How do i proceed?

Try the white-screen topic of:
'iPod touch: Hardware troubleshooting
Frequently it is due to a hardware problem.

Intel OS X 10.7 iMac has white screen and three-alarm sound, won't start up

Intel OS X 10.7 iMac has white screen and three-alarm sound, won't start up

The 3 beeps during start-up are telling you that the RAM is bad.
If you can access the RAM modules, you may try taking them out and putting them back in, perhaps it's only bad contacts.
If that doesn't help, you'll need new RAM module(s).

My imac has white screen and does't open

my imac has white screen and does't open

Great to hear Joe, thanks!
ML has several improvements & only 42 steps backwards, compared to Lion's 3 steps forwards & 169 steps backwards!

Turn my macbook on all it gives me is a blank white screen and stays like that

turn my macbook on all it gives me is a blank white screen and stays like that

Try booting to the Startup Manager and select your system drive.
Startup Manager: How to select a startup volume
http://support.apple.com/kb/HT1310
Then see
http://support.apple.com/kb/TS2570
https://discussions.apple.com/docs/DOC-5282

Ipod has white screen and will not respond

IPOD touch has a white screen and is froze. Will not connect to computer to start factory settings. How do I fix this?

Hey Woolley13!
I have an article for you here that can help provide you with some further troubleshooting steps for this issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Display shows a white screen
Try turning iPhone off and then on again.
If the iPhone will not turn off, try to reset it.
If that doesn't work, try restoring the device.
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Ipod classic has white screen and do not disconnect when connected to computer and ok to disconnect when not connected to computer and stays on recognized in computer but not in itunes

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