Ipod classic is corrupt

i have had my ipod classic for a year now and when i plug it into my computer it says it is corrupt and that i need to restore it. i did that and it still does nothing. i tried the 5 Rs and that did not help. it also says there is no memory left, even though i restored it and there is nothing on it. It also says i need to connect to power even though it is fully charged. this just started yesterday and i have not had any problems with my ipod until now. what should i do? thank you very much

Hello basseyfrom,
Welcome to the Apple Support Communities. If your iPod is corrupted, then the next step would be to restore it, the following article will let you put the iPod into Disk Mode to get iTunes to recognized and force a restore.
Putting iPod into Disk Mode
http://support.apple.com/kb/ht1363
After the iPod is in Disk Mode, then go through the process of restoring it.
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
If it kicks back an error, pay attention to the error code and look it up in the following article to see what the next steps are.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Regards,
-Norm G.

Similar Messages

HT1320 My IPOD classic is corrupted.. how can this be fixed?

My IPOD Classic is corrupted... how can this be fixed?

You know sometimes these forums miss the obvious. I have an iPod Classic 160Gb, 6th Gen (MC297), Been in use for some time now, over 10,000 albums plus photos/videos etc. Yesterday I was in the process of adding another album (sync) when for no reason that I could fathom became corrupted, as explained on these posts. I had all the error messages (error 1439), I put it into diagnostic mode, the result being that my HDD could not be accessed, so should be replaced.
Now I tried all the advice here, including attempting to reformat via two different PC's (with iTunes) umpteen times. Until I came across a paragraph within the comments section of a YouTube video on replacing the HDD.
It said to put the iPod into Disk Mode, first; Reset by holding the menu & centre buttons at same time for 7-10 seconds. Once it reboots immediately hold the centre and Pause/Play buttons, after a few seconds it should display Disk Mode screen.
Reconnect to PC, when it shows as a drive, right click choose format, default settings, type in name iPod, select start and it should format (mines did), yet I had tried all of the formatting before without success. Once done restart iTunes and you will be taken to the restore iPod option, (it had failed to restore many times before prior to using disk mode), success, just follow prompts, make sure you are connected to the PC that holds your library for re-syncing. iTunes will let you know if you need to change that anyway.
iPod in the sync process just now and looks to be doing the job, much better that trying to get the case open to replace the HDD that I don't have yet and don't know which type or where to get one. So would advice you folk on here, to get your iPod into 'Disk Mode' especially if you have had the HDD error or unable to restore/format messages.
Never saw any of this method on Apple support.

My iPod Classic got corrupted!! :(

Ok so yeah my ipod classic got corrupted and it said that I have to plug it into iTunes to restore it and when I do that iTunes says that it is unable to restore the iPod. So i tried it on both my macs and both the iTunes say the same thing!! Please help??

Hi THEAnswer-78,
Thanks for the question. Based on what you stated, it seems like iTunes is giving the message that the iPod is corrupt. I would recommend that you read this article, it may be able to help the issue.
iPod shuffle appears 'corrupt' when connecting to Mac - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario

My Ipod classic is corrupted and I only get the red X on the screen...Cannot move to any other screens. Any ideas on fixing without paying Applw?

My Ipod classic is corrupted and I only get the red X on the screen...Cannot move to any other screens. Any ideas on fixing without paying Applw?

Unfortunately there isn't. A Red X is usually an indicator that the HDD has failed, if you are unable to restore the device using iTunes and also not able to reformat using windows prior to restoring then a hardware repair is needed. If your iPod is out of warranty then the pricing you pay is to have the iPod replaced not repaired. You're looking at 129.00 - 179.00 plus shipping depending on the gen.

After iTunes 9 upgrade iPod Classic is corrupt without ability to restore

I am upset right now, so this will seem a bit harsh. I do not really care if this has been posted, it needs to be said again.
I upgraded my Windows Vista x64 PC to iTunes 9 today and attempted to sync my iPod Classic 80GB to iTunes. It failed and it became apparent after doing some searching online that the hard drive was corrupt. After connecting my iPod to the PC again, iTunes told me that the iPod was corrupted need to be restored. After downloading the update and extracting it, the iPod restore process begins and then fails.
I've tried to restore my iPod on Mac and Windows, and I've tried all the recommendations from Apple regarding the error that I get, something about the restore failed due to an unknown error 1439. Thanks Apple for unknown errors.
This is a relatively good condition iPod that is slightly out of warranty and I need to know what I can do to get it repaired. It worked just fine this afternoon and I've never had a problem with it, ever. I know it's a functional iPod I just need a restore but it won't work for me.
Will the Apple Store nearest me help me with this, or will they tell me to take off b/c it's out of warranty????
Questions needing answers.
Thanks for any and all help.
-Matt

I stumbled onto this thread after I hooked up my iPod video to try and synch it. I too got the "Corrupted iPod" message. I usually don't eject my iPod, as it doesn't disconnect from Windows cleanly. After going through a few steps, I have my iPodsynched & ready to go. (Perhaps it's just a bug in the new version of iTunes, which I have to admit is more aesthetically pleasing).
I clicked the "Eject iPod" button in iTunes.
I selected "USB Mass Storage Device" from the safely remove hardware wizard
I reset the iPod (Switch to HOLD & back, then hold down MENU & center buttons until screen turns off)
Unhooked iPod from data cable
Hooked iPodback up
iTunes recognized and synched...
I don't know if this will help anyone, but I'm hoping that it will. Post back letting everyone know if it succeeds or fails.

My ipod classic is corrupted I know how to fix it but it's dead and won't charge?

I tried fixing my dad's old ipod classic but it was corrupted.So I looked up how to do it but my ipod dead and won't charge!!!!

See Corrupt iPod classic.
tt2

Photos (thumbnails) in iPod Classic got "corrupted"

I have no idea of how to describe with words, this is a shot of what's going on with my iPod.
http://bdweb.no-ip.com/Images/iPodClassicPhotos.jpg
It happens on some photos in my iPod, they can be viewed as normal pictures by clicking the centre button, but the thumbnail are corrupted.
I've already tried to restore the iPod, which is no good. All pictures were synchronised from iPhoto.
Thanks!

Make sure that all your software (iTunes, iPhoto, and the software on the iPod) is up-to-date.
Then, go through the restore process once more...
Restore iPod
Everything should be deleted off the iPod, and don't put the pictures back on yet. Uncheck the option to synchronize pictures. Let the iPod update with all of your music and eject it when it's done.
Now, go back and reconnect the iPod and put the pics on. See if they load properly.
Finally, does everything work okay in iPhoto? Are there any errors, weird messages when syncing w/ iTunes, etc.?
btabz

How do I find a corrupt file on my iPod Classic?

I had an iPod Classic which started rebooting itself as I would navigate the menu. At the suggestion of a friend I mailed it to a non-Apple repair shop in Kansas City. I paid $160 for them to install a new hard drive and it was returned to me, but the problem was still happening. The repair shop claimed that I must have a corrupt file on my device causing the issue. My 2nd course of action was to bring it to an Apple store. They replaced the iPod Classic with a new one for $130. (I should have gone to them in the first place.) Brought the new device home yesterday and resynched it. Tested it out for the first time and immediately it rebooted as I was navigating the menu system. This is depressing. Now I am thinking the first repair shop may have been right. But on a 160 GB hard drive that is almost full, how do I find the file(s) that are causing the problem?

In doing some research on the internet I found someone suggest that complicated playlists may be the culprit. The person said he removed his complicated playlists and the problem went away. I am going to try removing all my playlists and see what happens.

No matter what I do I cannot restore ipod classic. Ipod is corrupt with unknown error 1439.cannot restore the ipod Have tried all options but . can anyone help?

I recently bought a second-hand ipod classic. When connecting to itunes the message reads that the ipod is corrupt and needs to be restored to factory settings. However, this does not solve the issue and I get the message saying unable to restore, unknown error 1439. No matter what i have tried through apple support i get the same result. My computer runs Windows XP but I have also tried on my laptop which operates Vista and still no joy. Anyone able to solve this one?

Normally unknown error is due to timeout, cause by
connected to slow USB port at the front of the PC, or using USB Hubs - Better connect to the USB HUb at the back of the PC. (Some Laptop, has only one High Power -USB2.0 port
USB resource low, due to sharing of other USB devices - Disconnect all other USB devices when Restoring.
Winsocks conflict with iTunes - Disconnect Internet and Stop firewall and Antivirus, emails apps.
Your hardisk is dying, read this earlier post by tt2.
https://discussions.apple.com/message/17776595#17776595
This wont solve your problem. but is very helpful in troubleshooting.
It would also help, if you can state
Which version of iTunes are your running?
What is your iPod software version as shown in the iTunes summary page?
Have a nice day!

IPod classic corrupted and won't restore on Windows

So I have an 80Gb iPod classic. While I was transferring some files something went wrong with the USB connection and iTunes immediately froze and so did my iPod. So I reconnected my iPod and now it won't let me transfer any files because it keeps getting stuck. Then I tried to restore and got an error that I was unable to restore. I disconnected my iPod and it seems like it restored because the next thing I knew everything has been wiped out. But when I connected it to my PC a message appears that the iPod is corrupted and a windows prompt appears telling me to format the disk. So here's what I've done.
-formatted the iPod in FAT32
-connected the iPod, no 'iPod corrupted' message appears.
-tried to restore, but received the same error message, won't restore
-when iPod disconnected it went through the same cycle (iPod restoring-then iPod corrupted-iPod needs to be formatted)
-went to Apple service center, they restored it using a mac and everything went smoothly, song were able to be transferred without a glitch.
-however will not work on PC needs to be restored again
can someone help to shed some light? is there something wrong with the hard disk? If yes, then why can it be restored through mac but not windows?
what can i do to solve this problem?
thanx

I was sort of relieved to read that I am not the only one with freezing issues.
I have been to the apple store twice only to be told there is nothing wrong and of course my warranty has expired !! I have the Model A1136 EMC No. 2065 80gig classic ipod. My dell computer is only 2 weeks old and works fantastic, however, when I open itunes and my ipod and it freezes, so does my pc and I have to do a task manager to get out of itunes and there are times when I can't and have to reboot my pc.
Well it has been two weeks now of me trying all that I can to fix the issue and only thing I can see so far that it freezes up when its in the analyzing the gapless sound upon adding music from my folders, etc etc. So I tried to "uncheck" everything that had to do with the sound and it worked. Oh and by the way, try setting your ipod on disk mode when you are trying to restore the ipod. It works better that way. Don't know what is going on but I am so angry with myself for being so attached to this ipod There is nothing out there that compares to my ipod and it's amazing the prices of mp3 that even come close to 80 gigs.
Good luck to all and if I find anything else to share, I certainly will Don't hesitate to email me if someone finds out or has a patch or something to get this thing going properly again bye for now ,,,,,,,,

Ipod classic corrupted and cannot save music..

Suddenly I found out that my iPod Classic 5th Gen reset by itself and lost all music in it. I thought the hard drive was corrupted and tried to restore the iPod with iTunes. After that I mannually copied music back into iPod using iTunes. But soon I rejected the iPod off the computer (Windows 7), it reseted back to zero with no music on it.
I don't know what's going on. Do any you share me some tips how to fix this thing? It is really frustrated and hope that you can help me.
Appreciated,
Alann

I have a similar problem:
http://discussions.apple.com/thread.jspa?threadID=1806582&tstart=30
Hopefully someone can help! Planning a trip to my nearest store this weekend if not ...

I am getting an 'iTunes has detected an iPod that appears to be corrupted" message from my 80GB iPod Classic.

I am getting an 'iTunes has detected an iPod that appears to be corrupted" message from my 80GB iPod Classic. It plays music fine and has 2.5 GB of space left. I get the message on multiple PC's and USB ports. I have tried resetting it and using Disk Mode. Any advice?

In my Computer folder
Right Click the iPod
Select properties->tools->error check
tick both fix filesystem error and surface scan.
Press OK
May take about 2 hours to complete.
PS: dont be in a hurry to disconnect your iPod, as future recurrence will come, as the HD is almost full, do back up your iTunes library, before your iPod HD gives the dreaded fatal Red X sign.
Good Luck!

"Itunes has detected an iPod that appears to be corrupted" - Ipod Classic

I recently noticed little tiny jumps or skips appearing in songs on my 80GB ipod classic, so decided to restore it. Having done this I got the following message:
"Itunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod."
Reconnecting it just brings up the same message. I have Itunes 9.0 and have noticed others here describing problems between the latest versions of Itunes and their iPods.
Is anyone else experiencing similar problems to mine, or do I just have a faulty iPod? Sadly it's out of warranty, but it is just over 2 years old so I'll be pretty disgusted if it's already broken, as I've looked after it very well.
Any advice much appreciated - thank you!

Ok, I updated Itunes to 9.03, and so far it seems to have rectified the problem i.e. I'm no longer getting ipod corrupted message, and I can transfer all my songs onto it as normal. Whether it will solve the little ticks I'm hearing in songs throughout my library on the iPod, I've yet to see.
Sorry and good luck to those having similar problem that cannot find such an easy solution.

TS1538 My ipod classic is sometimes recognized by itunes and a message that the ipod was corrupted and would need to be reset.

I have an ipod classic 120gb. The other day it just quit working after I downloaded an ebook to it. I have tried 3 different computers with 3 different operating systems (Windows 7, Vista and XP) and I have received the same response from all after I hooked up my ipod to itunes (running latest version). The message comes back that the ipod has been corrupted and needs to be reloaded. I downloaded the software and it appears to be loaded onto the ipod as I get a message back that it is restarting the ipod. However, after this "restart", it just appears to die and is never recognized by itunes. I do a safe disconnect from Windows, closed itunes and bring it up again, but it does the same thing. The ipod does show up in my Windows control panel.
I feel like I am lost in some continuous vicious loop, any suggestions out there? Thanks....

You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.

ITunes 9 has corrupted my iPod Classic

So here is my sorry story - please let me know if you have had similar symptoms and if you have found a solution.
I have a MacBook Pro, running Snow Leopard. I recently upgraded iTunes to iTunes version 9.0.2 and attempted to synchronise my iPod Classic (not sure which version I have - it's about 2 years old if that) whereby I was sent down all sorts of nonsense alleyways by Apple as iTunes told me that my iPod was corrupt and needed to be restored etc.
I have uninstalled every aspect of iTunes 9 from my mac and have installed iTunes 8 instead, as I didn't seem to have any problems with that before (lucky me? or better software?). I have verified and erased my iPod then restored it in iTunes.
I then thought perhaps I ought to manually manage my music as the auto-sync was what seemed to start this whole nightmare in the first place. This all goes well until I reach around 12GB when the iPod starts crunching and iTunes freezes to transfer. I am then unable to stop the transfer and unable to eject the iPod from Finder.
All that I can assume from this and from reading these discussion boards is that my iPod has been irreparably damaged by iTunes 9.
There are theories being expounded on these boards that this is all an elaborate ploy by Apple in order to capture the Christmas market - what more incentive do you need for a new shiny iPod than the fact your perfectly good one is not defunct? I'm not sure I buy into that as the negative publicity is surely more damaging than a few iPod sales. However this is massively negligent on Apple's part if iTunes is in fact the cause of all of this destruction.
Whilst the software licence agreement purports to exclude all liability for any damage caused by such software, in the UK this is overridden by the Unfair Contract Terms Act 1977 and the Sale of Goods Act 1979 which restrict the degree to which a company can exclude liability for loss caused and which imply a term into the contract which states that the goods must be of satisfactory quality. Whilst Apple could potentially have limited itself by clearly pointing out that the software is not suitable for iPod Classic owners they have not done this therefore to my mind there is a clear case for asking Apple to provide its now disillusioned and iPod-less customers with adequate compensation for their loss.
I am going to progress this with Apple and will post back here as to how I get on. Meanwhile, if any other UK customers would like to add anything please do as it seems that the voice of millions may be what Apple needs to do something about this.

My Ipod Classic wouldn't connect with my iMac after I updated to iTunes 9. Long story short, I discovered it was a problem with the software version on the iPod; not so much iTunes 9. I think this is why only some of us are suffering this problem. The catch is, you need a successful sync to update the iPod software.
As others have tried, resetting the iPod numerous times and trying it on other computers with iTunes 9 didn't work.
If you happen to have a second computer with iTunes 8.2 or earlier, you can use that, but if you are like 99% of people with the same version of iTunes on all computers, you need to:
1. Uninstall iTunes 9
2. Install iTunes 8.2
3. Update your iPod software version
4. Reinstall iTunes 9
In detail for Mac (Windows will have it's own similar steps):
1. Uninstall the iTunes 9 application as far as step 13 on this help file http://support.apple.com/kb/HT1224
(this will remove the application, but leave the music and your libraries intact)
2. Download and install iTunes 8.2. I found a site with an old version using a google search http://en.kioskea.net/telecharger/telecharger-241-itunes-for-mac
3. After version 8.2 is installed, start iTunes by holding down the OPTIONS key on your keyboard and use one click (don't double-click) on your iTunes icon (if it doesn't work, just quit iTunes, and try again...you will get it eventually). A window will pop-up enabling you to create a new library. Do that, and give it a random name (you won't use this library again).
4. iTunes will start (without any of your original library showing, but don't panic; it's still there), and your iPod should now connect. Choose not to transfer any files, or authorisation, however, take the option to update the iPod software.
5. Once the software is updated and has restarted, eject the iPod (no need to complete the sync)
6. Perform a normal mac software update to reinstall iTunes 9.
7. When starting iTunes 9 for the first time after reinstalling, hold down the OPTION key on your keyboard and use one click on the iTunes icon; pick the CHOOSE LIBRARY option. Open your original library that has all your music, and you should be back to where you want to be; your iPod syncing as normal. Next time you open iTunes, it will open to the correct library. The use of the OPTION key is only needed the first time.
8. Hopefully, stop banging your head against your desk.

Ipod classic is corrupt

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