Ipod classic is recognized but won't sync

Somehow all of my music got erased from my ipod. I plugged it in to get it to re-sync and got a ton of different messages including:
-The ipod cannot be synced. the file or directory is corrupted and unreadable.
-Windows was unable to save all the data for file () the data has been lost. the error may be caused by failure of your computer hardware or network connection
-chkdsk utility
-ipod cannot be synced. an unknown error occurred.
I got these messages after i restored the ipod. Each time i would do that it would start syncing just fine and then one of the above messages would pop up. Now when i plug in my ipod it is recognized in my computer and i can click on the tab to to sync it but when i press sync nothing happens. I updated itunes and also did the following:
1.Plug in the ipod
2.Go to My Computer
3.Right Click the Ipod (F
4.Go to Properties
5.Click the "Tools" Tab
6.Click "Check Now" under Error Checking
7.After it's finished start itunes
8.Update Ipod once it shows up on itunes
9.It Works!
Still nothing. Help!

So I had a similar problem on my 120 gig classic. After months of go around with the repairs department, we finally figured out the problem. ITUNES 9.0.3, KILLS THE HARD DRIVE on classics. What you need to do is get apple support to send you a REPLACEMENT, do NOT accept a repair, as they are idiots and only try to sync maybe one song, don't get the problem, and will send it RIGHT back to you, unfixed. Believe me, it is a Hard Drive issue. Once you get your new ipod, UNINSTALL itunes 9, and go back to using 8.2.1, it will work believe me. Hope this helps.

Similar Messages

Ipod nano 5 resets but won't sync with itunes on two different pc's

ipod nano 5 resets but won't sync with itunes on two different pc's

What happens when you try? Does the iPod even appear in iTunes? Have you tried a different cable or different USB ports on each PC?
Need a little more information.
B-rock

80 G Video iPod (1.3) is recognized but won't sync with iTunes 8

After updating to Mac OS 10.5.5 and iTunes 8 my 80 G Video iPod (Software version 1.3) won't sync with iTunes 8 at all. That is, it starts syncing and within seconds the dreaded spinning ball appears. After that, the only thing left is to force iTunes to quit.
My iPod is in fact recognized, and I can adjust the settings. But it simply won't sync. So far, I have had no problem syncing my iPhone 3G (2.1).
I've repaired permissions, cleared caches, etc. etc., the works. I've re-apllied the 10.5.5. Combo Updater, re-installed iTunes 8 and as a last resort even resetted my iPod, all to no avail.
Please advise. So far I've seen many similar complaints but, unfortunately, very few answers.
Rob Hogendoorn
the Netherlands

One last thing I can suggest as sort of the Hail Mary pass in case the issue has something to do with the USB ports being messed up...
Do a reset the FW & USB chip sets on the mother board. Unfortunately, when you power down the computer there is always a bit of power still applied to the motherboard to keep things alive and this usually includes the ports to do stuff like detect when a device wants to wake up the computer. The downside of this is when a bus/port chipset goes into a weird state, locks up, etc., simply power cycling (shutdown & restart) the computer won't work.
So first thing to try is resetting the chipset and to do this you have to power down the computer and completely unplug the computer from the wall power (unplug the power cord to your Mac) and also remove the battery from your laptop. Also unplug everything from the Mac's ports (USB, FW, Ethernet, etc.) to make sure no parasitic power is still there to keep the chipset alive. Now let it sit for a minute (give those big power caps in there time to discharge). Now reattach the battery pack, plug the power cord back in, & start up the Mac. Now check and see if your USB ports & iPod work together any better.
Best of luck!
Patrick
What to do if your computer won't recognize a FireWire or USB device
http://support.apple.com/kb/HT1317?viewlocale=en_US

Ipod Classic 160GB connects but does not sync to new itunes

I'm having a lot of trouble after installing the latest itunes. My iTunes picks up the ipod as a device but will not sync with it. I've tried to just sync it, ive shut down itunes and turned the ipod off and tried, i've ticked the box that says "convert higher bit rate songs to 128kps AAC" and tried to sync and unticked the box and tried as well. I have also tried going to File ->Devices->sync, and the sync button is shaded so i can't click on it. I have also reset it to factory settings and tried. I'm out of ideas, does anyone else have any?

Hello DeclanConky
Check out the article below to troubleshoot if it is software or hardware. Try starting up in Safe Mode or try it out in another user. Also when you removed iTunes, did you remove the other associated files Apple in the specific order indicated in the second article? Let me know if this works out or need to continue troubleshooting.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Regards,
-Norm G.

IPod Classic Formatted Itself & Now Won't Sync

Help! Plugged my iPod classic in using normal cable & USB port, iTunes picked it up fine. I transferred some new stuff over on to it, then i noticed the device wasn't showing the 'conncected' screen like it normally does whilst plugged in, so i pressed the middle button, it then disconnected itself and reset showing the Apple logo but when it had loaded up, everything has been wiped off! Absolutely nothing left, all music, videos etc gone. When opened in My Computer, it's recognised as a device and is showing up empty. I've transfered my music back on to the device, but it keeps saying that the iPod cannot be synced because a duplicate file name was specified.
Can anyone help? I couldn't eject it from iTunes, but i unplugged it and all the data i've transfered over is there, but the friggin' thing won't sync! Please help!

Hello ChewyEllis,
I would be frustrated as well if my iPod was not syncing. I found a resource that I think would help in a situation like this.
I recommend following the steps in this troubleshooting assistant:
iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

IPod Classic has files, but won't play anything on iPod or in iTunes

I have a question about iPod/iTunes file structure.
I have an 80 gb iPod Classic with about 50 gigs of music and video. I'm not sure what I did, but I can't get the iPod to play, or recognize the data in iTunes. When I plug the iPod in, it registers in Windows with the disc name and all folders (showing 50 GB used space), but in iTunes, it just calls it "iPod" (not the iPod name)and it only shows the Summary page, no others with the only option being to restore the iPod. I get the message "iTunes cannot read the contents of the iPod 'MY STUFF'. Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings." I don't have the computer with the original music (my dad has it half the country away), so I refuse to restore. All the music and video was purchased through iTunes.
Also, when the iPod is disconnected from the computer (or connected for that matter), it shows that the iPod has 50 GB's of data, but when I select Music or TV Shows for example, nothing shows up. It almost seems empty
I'm thinking I deleted a file or two that iPod/iTunes needs to recognize all the files (the iPod Library file maybe??). I have a hidden folder called iPod_Control on the disk. Can anyone tell me what I need to do? Do I need to copy or create a file or folder? Do I need to move files around? Kind of random, I know, but I don't want to lose literally thousands of dollars in paid music and video!
THANK YOU!!!

I have the same problem -- my iPod (first-gen nano) says "use iTunes to restore" in several languages, and doesn't do anything. I can see it in disk utililty and in the system profiler USB list. Fine, I think, I'll just load all my music back on after I restore.
Whoops! Apple forgot that if your iPod doesn't show up in iTunes, you can't restore it any more! Even the kbase is out of date, because it tells you (as the final step) to use iTunes to restore the thing on the page about iTunes not recognizing it.
If I reformat in Disk Utility, will my iPod be permanently damaged? Because that's looking like the last thing I'll be able to do, now that Apple has dropped standalone updaters...

IPod Classic 160Gb 6th Generation Won't Sync With Windows 7 Laptop

Yesterday I purchased an iPod Classic 160Gb to replace my old iPod Classic that is on it's last legs (10 years old)
My laptop recognises the iPod as a drive but iTunes does not recognise it at all. When I connect the iPod to iTunes the iPod shows it is syncing but this only lasts about 10 seconds. Needless to say there is no music etc. on the iPod when I disconnect it.
I have tried all the troubleshooting suggestions but none of them have worked. When I try and connect my old iPod I have the same problem.
I upgraded to the latest version of iTunes before connecting my new iPod; it seems to me that this is a software problem!
I have spent over 5 hours on this today and am getting fed up now
Any ideas please?
Thanks in advance.

I'm getting this exact problem too, although mine is not brand new it randomly wiped itself the other week and now nothing I'm doing will get the songs back onto it, this is so frustrating!

Trying to move iPod classic to new PC, won't sync or transfer purchases

I've already transferred the library from the old PC to the new PC, deauthorized the old PC and authorized the new PC. My son's ipod classic shows up in iTunes on the new pc, but when I click on either SYNC or TRANSFER PURCHASES, nothing happens. No alarms, no questions, nothing.
Any ideas? Need to get this done before he heads back to school next week.

If, as I think is the case, all your tunes are on your ipod not on your new laptop then you need to copy them from ipod->laptop.
Google 'itunes computer copy' for example, to find a program to do it. Other words might work 'ipod computer copy'?

My iPod Classic 5th Gen 30gb won't sync

I need some help here. In the past, I've been able to connect my iPod to my iTunes, hit sync, and be on my way. Now, I don't know what has happened, but, whenever I connect my iPod to iTunes and hit sync, iTunes just keeps saying that it is "Starting sync" and doesn't get past that. It does show up in iTunes and I have been able to move files on the iPods disc, but it just refuses to sync. I've tried waiting for very long amounts of time, yet it still just says "Starting sync." I've tried resetting, using different USB ports, using different iPod cables, rebooting my computer, letting the iPod die completely and recharging it completely, checking for updates on the software, and even restoring, which wiped away all the music off of my iPod which I, for the time, cannot sync back on. I haven't found any other problems like this and am becoming worried beacuse I need my music a lot of the time. Is there anything I can do?

I don't think the wireless receiver for the keyboard/mouse will have any effect. Sometimes, there can be conflict between USB devices, so that's why I advised removing as much as possible.
The fact that it completes Restore successfully seems show that the iPod is OK. If it was getting stuck during the syncing, like maybe a part of the iPod's hard drive has bad sectors, then it would get passed the "starting sync" bit and show the progress bar. So I think it's something related to software (on the computer).
Try this... Select the iPod in the sidebar under DEVICES. Over to the right, on the Summary tab, check the checkbox for Enable disk use. Apply the change. This will keep the iPod connected to Windows as a "disk," even when iTunes is not syncing. With disk use enabled, try doing a sync. NOTE: When disk use is enabled, you have to Eject the iPod in iTunes before physically disconnecting it.

Is recognized but won't sync

My new Ipod shuffle keeps saying its corrupted. I tunes recognizes it (icon shows under devices) but it won't allow me to sync. It prompts for me to restore it and when I do it still says appears to be corrupted.

So I had a similar problem on my 120 gig classic. After months of go around with the repairs department, we finally figured out the problem. ITUNES 9.0.3, KILLS THE HARD DRIVE on classics. What you need to do is get apple support to send you a REPLACEMENT, do NOT accept a repair, as they are idiots and only try to sync maybe one song, don't get the problem, and will send it RIGHT back to you, unfixed. Believe me, it is a Hard Drive issue. Once you get your new ipod, UNINSTALL itunes 9, and go back to using 8.2.1, it will work believe me. Hope this helps.

I did a factory reset on my iPod Classic, and now it won't sync to any computer!

I've reset it about 5 times tonight.
I was only tryingto update it, and sync it with my laptop, as opposed to my parents computer.
Why won't it let me do update it with my laptop's iTunes library? I understand that all of the music would have to be erased and whatnot, but my iPod will not sync at all!
After I restored it, I decided to try and resync it to my parents computer instead, and it still won't let me!
help me please

Why won't it let you sync? What happens when you try to sync it? Any error messages from iTunes? How is your iPod configured to sync music from your iTunes library? In other words, what options do you have selected from under the iPod's Music tab in iTunes? To access this tab, plug your iPod in, select it under Devices in the left hand pane of iTunes, and over to the right locate and select the Music tab along the top.
Or are you trying to manually manage your iPod's contents? In other words, is the Manually manage music and videos option enabled from under the iPod's Summary tab?
B-rock

HT1386 Itunes recognises my ipod nano 7th gen but won't sync (also have another ipod nano 6th gen who uses this same computer, different Apple ID, no probs syncing)

Two ipod nanos registered to same PC
Both with own Apple ID
Up until recently able to sync both ipods no problem
Now, the 7th gen ipod nano, unable to sync and all music previously synced has dissappeard from ipod (thankfully still in itunes).
Could Homesharing have something to do with it?
Thanks in advance if anyone can help...have one unhappy 11yr old music lover!

Hi kumaradevan.g,
Welcome to Apple Support Communities.
It sounds like there is an issue syncing music to your iPod from a specific laptop. The article linked below provides a lot of great tips that can help resolve the syncing issue that you described.
'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring…
http://support.apple.com/kb/ht1207
I hope this helps.
-Jason

I have an ipod classic and recently got the ipod touch. My itunes won't sync my older ipod so that I can transfer songs from my old one to the new. How can I do that?

I have an ipod classic and ipod touch. My itunes won't sync the classic so I can transfer the songs to my touch. It already says I have authoization do to so and have followed the pop up instructions. How can I transfer my songs?

See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock

Music from Amazon- is in ITunes Library but won't sync/download to IPod

I purchased music from Amazon. It downloaded to ITunes Library but won't sync/download to IPod (Nano 4th gen.) Plays with no problem on my Mac Pro but can't get it downloaded to my IPod. How can I resolve?

If you right click on the song it will give you an option such as Create AAC version or Create mp3 version.
To control what option appears Preferences, general.
At the bottom right is a button called import settings. This will start another dailog box where you can choose which encoder to use
Select Mp3 version.
Go back to your song and create an mp3 version and see if that synces

Can someone tell me why after I downloaded a song from iTunes, it puts it in my iTunes Music Library, but won't sync it to my iPod? I have never ha thisproblem before

Can someone please help me? I downloaded a song from iTunes yesterday, & it put it into my iTunes library, but won't sync it to my iPod. I have never had this problem before & would appreciate any help. Thank You!

try reseting your ipod by holding down the home button and the sleep button.

Ipod classic is recognized but won't sync

Similar Messages

Maybe you are looking for