Ipod classic not recognised by windows(only ipod light turns on when in)

Hi, I have been using my ipod classic perfectly for months now. All of a sudden once day it failed to connect. I have tried the 5 R's I have put it in disk mode, nothing! The computer just won't pick it up at all! It doesnt show in device manager, my computer or itunes. I thought it was my computer so I reformatted my hard drive and the problem persists. I am getting really frustrated and do not know what to do. I REALLY dont want to reset my ipod to factory settings as I will lose ALL my music, movies everything and I don't know what to do.
I am not sure if it has somehow switched to mac version, as on the support area
- http://support.apple.com/kb/HT1335
It says on the settings>about to scroll down to the bottom and if the serial number is there its mac, however I dont have scroll instead I press the middle button and at the end there are 3 items, none of which are the PC version but one is the serial code, suggesting it has maybe gone to mac?
I really REALLY apreciate any help you guys can offer me I have been slaving away for days at it and this is my last resort!

I REALLY dont want to reset my ipod to factory settings as I will lose ALL my music, movies everything and I don't know what to do.
First priority it getting the iPod recognized. If it does get recognized by iTunes, it is likely you will have to run a Restore to erase the hard drive and initialize the software. It is not a good idea to keep your only copy of music and video files on an iPod.
I am not sure if it has somehow switched to mac version
The only way that can happen is if you connected it to a Mac and had iTunes sync it. It cannot just happen.
Although you say it does not connect, does it do everything else properly, such as play music and videos it currently has?

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When plugged in, it makes that little musical sound to say an item has been connected then nothing.
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Hi pavementprincess77,
I have an article for you that will help you troubleshoot this issue with your iPod not being recognized by your computer:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Ipod in not recognised by windows or itunes. PLEASE HELP!!!!!!!!!!

I have a 5th gen 30gb video ipod which was fine up until the start of january when i tried to connect my ipod to my laptop and it was not recognised by windows as a usb device, i'v been through the device manager and can not find it there. USB port are fine as other things connect, i've tried 3 different usb cables. I've run diagnostics and got the following
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Inspiron 1501
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Video Display Information:
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** iPod Connectivity Tests **
iPodService 7.5.0.20 is currently running.
iTunesHelper 7.5.0.20 is currently running.
Apple Mobile Device 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
Fifth Generation iPod (iPod with video) running firmware version 1.2.3
Serial Number: 8M6398VKV9K
Can someone please please please help me, i've run the 5 r's, i've tried to put it in to disk mode etc etc and still it will not connect.
it looks like many people are having this problem with the same model.
You can e-mail me direct on [email protected] if easier.

Same as, although a new development on this last night, I borrowed a mates USB hub that has it's own mains power supply and for a short time my laptop recognised my IPOD, I obviously thought i had found the solutions as it started to sync at which point the smug smile left my face as i could smell burning plastic. Yep, the usb cable was melting in to the USB hub. so not only won't the sodding thing work properly it is a god **** fire hazard. Luckily our producst that cost hundreds of pounds are supported by friendly and helpful people at Apple!!!!!!!!!!!!
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IPod not recognised by windows iTunes

iPod not recognised by windows 8 computer.
After I recently updated iTunes I plugged my iPod Touch 4th Gen into my windows 8 desktop.
It was not recognised as an iPod by iTunes, only as a storage device in MS Windows.
After much searching I identified the problem was there was no apple mobile device USB driver installed.
I searched for … devmgmt.msc
Which opened the Device Manager
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So I Right Clicked on ‘Apple iPod’ and left clicked on ‘Update Driver Software’.
Then ‘Browse my computer for driver software’.
Browsed to this location … Windows (C) / Program files / Common Files / Apple / Mobile Device Support / Drivers /
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Could someone check the above to see if I have described the problem and the solution correctly.
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OK, update to try to provide a clearer description of the problem and solution that worked for me.
Problem.
After I recently updated iTunes I plugged my iPod Touch 4th Gen into my windows 8 desktop. It was not recognised as an iPod by iTunes, only as a storage device in MS Windows. After much searching I identified that there was no Apple Mobile Device USB driver installed. Without the driver Windows did not recognise the Apple iPod when connected via USB.
Solution.
I needed to use the Windows Device Manager, so I searched for … devmgmt.msc (You need to include the .msc) and clicked on it, which opened the Device Manager in a new window.
In Device Manager, under Portable devices, the Apple iPod should have been listed. It wasn’t.
So I Right Clicked on: ‘Apple iPod’ and left clicked on: ‘Update Driver Software’.
Then clicked on: ‘Browse my computer for driver software’.
Then clicked on browse and drilled down to the following location on my hard drive:
C:\Program files\Common Files\Apple\Mobile Device Support\Drivers /
And then clicked on ‘usbaapl64’
This installed the Apple Mobile Device USB Driver.
Now Windows recognises my iPod again.
PS. I can’t remember if I had to restart the computer once the device driver was installed. But if the above doesn’t work for you, then at the end, try restarting to see if that finishes the installation of the device driver. Good luck
ChrisKV

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Here is a screenshot of my Devmgmt.msc:
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See
iOS: Device not recognized in iTunes for Windows
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Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
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Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
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iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates

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See
iOS: Device not recognized in iTunes for Windows
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Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
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Above from:
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This question was solved.
View Solution.

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