IPod classic not recognised in iTunes

When I try and connect my iPod classic with latest iTunes it comes up with an error message "Mac OS X can't repair the disk JO IPOD" it's also not registering in my iTunes. Do I need to reformat my iPod? If so, how do I do this when it's not showing up in iTunes? Any help would be great, thank you!

Try putting the iPod into Disk Mode
Putting iPod into Disk Mode - Apple Support
If it goes into Disk Mode, run iTunes on the Mac and connect the iPod. iTunes may prompt you to do a Restore, which erases (reformats) the iPod, reinstalls its software, and sets it to default settings. If there is no prompt, but the iPod appears in iTunes, you can initiate a Restore from the iPod's Summary settings screen in iTunes.

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IPod classic not recognised by iTunes on Mac

I have an 80Gb iPod classic video. It has suddenly stopped being recognised by iTunes on my iMac. It IS recognised by the iMac though. iTunes does recognise my iPhone and iPad. I've restarted the Mac and reinstalled iTunes but no difference.
I tried erasing it from the Mac but when it restored, prompting a restore by iTunes then it's still not recognised.
I've plugged the iPod into a pc and iTunes recognised it...so I know it's not the iPod or the cable. iTunes on the pc restored the iPod but it's now blank and not being recognised by the Mac iTunes. I've run a diagnostic on the iPod HDD and it seems fine.
I'm confused as to what to do next...other than put all my music onto the laptop and sync it with that...but that seems unnecessary and drastic.

Same problem here, on 10.10.2 with iTunes 12.0.1, my iPod Classic 160 ejects immediately, on my mavericks mac with iTunes 12.0.1, all is well.
I've tried forcing iTunes not to run, by getting it into 'choose library mode' (holding down option key, whilst starting), and the iPod stays connected, but as soon as an iTunes library is chosen, it ejects. This leads me to think, it may be a system call that iTunes is using that has changed in 10.10.2, forcing the eject.
To Xavier, I don't see an issue with my iPhone wifi sync, although as I tried reinstalling iTunes to remedy the iPod situation, I did have to set that up again on the summary page.
I've also submitted a feedback assistant report, hopefully a fix will be coming...

IPod Classic not recognised by iTunes after 8.1 update

I upgraded my iTunes to 8.1 yesterday (on my iMac, OSX 10.4.11). Everything was performing fine until I tried to sync my iPod Classic (160GB).
I agreed to an update for the iPod (1.1.2) but after that was completed, iTunes told me I'd have to restore the iPod to factory settings.
So I did that, then tried to load all my music back onto the iPod. But while iTunes itself recognises my iPod, showing its correct name and displaying greayed-out track names, suggesting the music has been loaded correctly, the iPod itself tells me it has no music. I can see in iTunes that 100GB of the iPod's memory has been used up, but it is classifed as "Other" rather than as "Music".
And confusingly, on the desktop, the iPod is not mounting with the correct name or even icon. It is mounting now like a white .dmg disk, and calls itself simply "iPod"
Anyone else been experiencing these kinds of problems? Is it a problem with iTunes 8.1? iPod 1.1.2? Or both?

Just bought my Ipod 120gb. early february and it was working well with my powerbook g4, 1ghz. running 10.4.11 and Itunes 8.02. Then upgraded to Itunes 8.1 which did not recognize the ipod and had to download the latest Ipod software - 2.0.1, then middle of my synching all my music back to the ipod itunes froze and i had to force quit. Then tried synch again, seemed ok. but my ipod said i have no music on it - although i had 10 GB data on the ipod according itunes summary page. I tried to restore back to original factory settings, synched again, same results - no songs on the ipod except unrecognizable data. I restored about half a dozen times, loading small batches of music only but same old same old. Did the usual permission repairs, ran cocktail, applejack, hoping for some miracle. Then i threw in the towel and cloned back my previous system from my external backup with Superduper- just cloned before upgrading to itunes 8.1 - which had itunes 8.0.2 on it and of course had to download the ipod software 2.0.1 and crossed fingers and synched again and this time it worked as supposed to. All my music and videos are fully functional on the ipod. Just wanted to share what worked for me...

IPod classic not recognized in iTunes and in Finder, doesn't charge

iPod classic not recognized in iTunes and in Finder, doesn't charge and even doesn't charge outside of Macbook. I've tried rebooting Mac, rebooting iPod, I installed once again iTunes but nothing works Everything was fine until the latest iOS and iTunes update. Please help me :-)
OS X Mavericks 10.9.5; iTunes 11.4

Hello,
The cord might be the case, but first, try these suggestions:
Try putting your iPod into disk mode, then try connecting it to your computer again...
<a href="How to put your iPod into disk mode</a>
Do you have a wall charger? If so, then try connecting your iPod to that, and does it charge, or not?
Have you checked this link out?:
<a href="http://docs.info.apple.com/article.html?artnum=60941">iPod doesn't charge correctly
Does your iPod appear in "My Computer"? If so...
iPod shows up in Windows but not in iTunes
If not...
iPod missing in "My Computer" or in iTunes
Post back on what happens when you try these things out. I hope this helps!
~~Kylene

Ipod classic not seen in itunes on computer

ipod classic not seen in itunes on computer

I bought an second hand Ipod classic 160gb. How can i remove the music on it and put my own music on it. So the Ipod is not found in Itunes.

TS4433 M 7th generation ipod is not recognised in itunes. It is in windows and i have uninstalled it and installed again 3 times any ideas

7th generation ipod is not recognised in itunes. It is in windows and i have uninstalled it and installed again 3 times any ideas.

Hey haptat1,
Thanks for the question. I understand that your iPod nano is not displayed in iTunes when connected to your computer. The following articles include troubleshooting steps that may help resolve your issue, depending on the symptoms:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
iTunes reports that "iTunes cannot recognize this iPod at this time"
http://support.apple.com/kb/TS1416
Thanks,
Matt M.

80GB Classic iPod now not recognised by iTunes

All used to be OK but suddenly my 80 GB Classic iPod although being recognised by my PC is not recognised by iTunes. Sometimes a message comes up saying this, sometimes not. Have now updated to latest iTunes but no better. My old shuffle iPod is recognised OK. Help please, though I know there has been a lot of traffic on this subject.

This is typical of an iPod corrupted database.
Your iPod, as a hard drive is still recognized by Windows, but it's not identified as an iPod by iTunes.
You can repair this with CopyTrans Doctor http://www.copytrans.net/doctor.php

IPod touch not recognised by itunes. have tried fix suggested in FAQs

Hi Guys,
I have a 32gb iPod touch, which recently had been running a bit slowly. As a solution to this i updated with the newest sowftware, and cleared all my apps. Still slow, so i decided to do a system reset from the settings function. This was fine but since then my ipod has not switched on, it merely switches on to the apple logo, and goes back off again. When i hook it to a computer, itunes does not recognise that it is connected and i cant do a system restore. I have tried the 'hold home and connect to cable' trick but with no success.Is this a problem that you have heard of before?ie is there a quick solution, or will it need some parts/software updated by apple?

Help please, from iPod Touch experts?
(Sorry Darraghjoneill, not an answer but extra questions.)
I've an 8Gb iPod Touch which was working fine until around iTunes9. Now it is not recognised in iTunes. I've been through all of the support docs and suggestions covering deinstalling and reinstalling iTunes (including iTunes8), AMDS, USB Drivers, etc. I've an iPod Nano which works fine with the same USB cable in the same USB slot and a 10Gb Classic that works fine through Firewire.
When connecting the iPod Touch it shows the "Connect to iTunes" graphic and does manage to start iTunes but then I get the "iTunes could not ID this iPhone properly, disconnect and reconnect". I do that and then get the "Unknown Error 0xE8000065" problem with the added complication that, whenver this appears it messes up Firefox so no new pages can be loaded and the only fix is to Reboot my whole PC. I also get this Firefox problem when stopping/starting/restarting AMDS.
Stupidly, I thought resetting the iPod Touch to factory defaults might have helped but it didn't so now I have a very shiny brick.
Any practical suggestions?
LeonSJB

My iPod is not recognised by itunes or windows 7

Appreciate any wisdom concerning iPod Classic not being recognised by my PC. I run windows 7 and iPod does not register in My Computer or iTunes. Thanks for any help in advance.

Does it charge?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try another cable
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

IPOD TOUCH NOT RECOGNISED IN ITUNES OR MY COMPUTER

help ! my ipod touch isnt recognised in my computer ,nor in my itunes diagnostic program it says no ipod detcted .on my ipod touch 2nd gen screen it has the itunes symbol and a usb lead symbol.when itunes comes on it says itunes has detected an ipod in recovery mode ,you must restore before you can continue .i have tried restoring many times but itis stuck in a loop !! ive followed the apple support info about administrative tools and trying to reasign a new path /drive but when i get to the part where it says right click on the ipod symbol there isnt a symbol there !! help im going out of my mind !!

Hi,
Have you seen these support articles...
iPhone, iPad, or iPod touch not appearing in iTunes
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
Unable to Update or Restore
http://support.apple.com/kb/HT1808

IPod is not recognised in iTunes

Hi
This problem has been driving me up the wall! Basically my iPod is not being recognised in iTunes (doesn't appear in the source list) or the Updater. It is recognised in Windows Explorer as it comes up in my "safely remove hardware" section. I have followed the Apple website advice http://docs.info.apple.com/article.html?artnum=93716.
I reinstalled COM interface, no luck. Went onto removing iTunes and reinstalled. No joy. I thought if I could completely restore my iPod it may shed some light but of course the Updater always says "Can't mount iPod".
I think I may have registered my iPod early this year, starting with a PC connection. Then updated it on a Mac. On the iPod menu>Setting>About>Format it still says Windows.
Hope the information helps with any solutions
Thanks
Steve

Jeff, and anyone else reading this. I did try assigning the iPod to another drive letter and it worked (to some extent). I'll run through what happened, including probably the one thing that I did completely wrong.
Before seeing this reply I thought I would completely wipe my iPod just by deleting the files through windows explorer (very silly, was just desperate). Came to deleting some of the music files and it said "...is not empty" so couldn't delete anymore.
Read the reply above and changed the drive letter, immediately informed my iPod did not have the latest update. Downloaded it and plugged it into my AC to charge (came up with that symbol). This is where it goes hazy, can't remember the complete order of events. Anyway, still no recognition from iTunes after a restart of the PC and iPod drive has reverted back to C. Changed back to N, goes through the process of Updater. I completely restore it and I think it came up with a command "Formatting failure. Disk write error". So I disconnect the iPod, comes up with the AC image and plug it in. GIves me choice of language, completely wiped the iPod without seemingly completing the restore on the computer.
Becomes hazy again. Tried to restore again (didn’t give the option of Updater as I have the latest on there now) and starts going through the process. It has now come up with a couple of messages while trying to restore “Formatting failure. Disk write error” and “Firmware update failure. Disk write error”. Also got a failure message on the toolbar “iTunes:iTunes.exe – Corrupt file. The file or directory \iPod_control is corrupt and unreadable – Please run the Chkdisk utility”.
By this time I had given up. Did the change of directory my brother’s iPod (always formatted for Windows) and his worked straight away. Out of curiosity I plugged mine in again, came up with the message error in the toolbar above but my iPod was suddenly recognised in iTunes. It reorganised the downloads, started uploading. Went to bed, left it on track 1690 loaded out of whatever it was. Computer was still on track 1690 in the morning, locked the computer. Restarted, checked my iPod, only 8 tracks had been loaded. Tried to restore, same messages. Now my iPod won’t turn on, accept to show the Apple logo and then the symbol with the folder and exclamation mark with the iPod support web address below.
Any ideas on what I should do? I can take it into an Apple store, but not for a while.
Sorry this is long but wanted to get as much detail down.
Thanks
Steve

Ipod touch not recognised in itunes v11.1.3.8 on Windows 8.1

Does anybody have any suggestions with issue of device not recognised in itunes on Dell laptop Inspiron running windows 8.1. Microsoft and Dell no suggestions.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

New iPod Classic not recognised by Windows 8.1 or latest iTunes

I have a brand new iPod classic and have just made several playlists on iTunes.
As a sidenote, I am due to have a baby in one week and bought the iPod just for the hospital stay so I am getting extremely frustrated!
My computer is running Windows 8.1and recognises my iPhone and iPad Air but will not connect the iPod Classic.
When plugged in, it makes that little musical sound to say an item has been connected then nothing.
It does not register in 'My Computer' or on iTunes.
The iPod says "Connected. Eject before disconnecting". I don't get the iPod sad face or the exclamatuion mark.
I have reinstalled iTunes, the one time it registered the iPod was when I plugged in the iPad Air (iPod was no longer plugged in) and wanted me to restore the iPod, which it was still attempting to do 7 hours later (I did plug the iPod back in for this)!
Any suggestions would be super as I have now spent about 5 hours more on this than I would have liked to and about 10 hours more on this than I should have.
Thanks

Hi pavementprincess77,
I have an article for you that will help you troubleshoot this issue with your iPod not being recognized by your computer:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for coming to the Apple Support Communities!
Regards,
Braden

IPod Shuffle not recognised by iTunes on Mac or PC

hi
i have just received a new ipod shuffle 1GB 2nd Gen and when i first plugged it in to my Mac it wasn't recognised by iTunes, only as a 'Volume' in Finder. I could see that it was formatted as FAT-16 which i had never heard of before, only FAT-32, so i thought i would format it for Apple (MAC OS extended - Journaled), but still it wasn't recognised. I can drag and drop files onto the Shuffle as though it was a hard drive, but nothing else. I have attempted to restore it with the Ipod reset utility, but because it isn't recognised as an ipod i get a message 'Plug in Ipod to reset it' and the 'OK' button is greyed out. I get just the same behaviour when i plug the shuffle into a PC - i.e. it shows in explorer but isn't recognised in iTunes or by the iPod reset utility. the shuffle has been plugged in for a few hours, so should be fully charged. I have tried formatting to FAT-32 as well with no joy, and repairing the disk in disk utility but it says that all is fine.
i would be grateful for any help to get my shuffle working!
thanks
nick

Same problem here, on 10.10.2 with iTunes 12.0.1, my iPod Classic 160 ejects immediately, on my mavericks mac with iTunes 12.0.1, all is well.
I've tried forcing iTunes not to run, by getting it into 'choose library mode' (holding down option key, whilst starting), and the iPod stays connected, but as soon as an iTunes library is chosen, it ejects. This leads me to think, it may be a system call that iTunes is using that has changed in 10.10.2, forcing the eject.
To Xavier, I don't see an issue with my iPhone wifi sync, although as I tried reinstalling iTunes to remedy the iPod situation, I did have to set that up again on the summary page.
I've also submitted a feedback assistant report, hopefully a fix will be coming...

Ipod device not recognised by itunes or Windows

Hi: I wonder if anyone can help me and thanks in advance. I have my itunes program downloaded on my main laptop and I have been using it to download music and sync my ipod classic (120GB) for many years. For the last few months however my Windows (I am on Windows 7) My Computer drive and my itunes are not recognising my ipod device. This means that I cannot download music and sync it to my ipod. I am using an original Apple USB and cable. Initially I thought there might be a problem with the USB head but when I connect my ipod to any other computer - my other laptop, my home PC, and my work PC - all the other computers seem to recognise my ipod device. Just not the computer I want to use.
I have tried everything from uninstalling and reinstalling windows to trying different USB sockets but nothing works. Apple community support is no help and nor are the Apple stores. I have tried looking on Control Panel Device Managers but my system is just not reading my ipod device.
any help will be much appreciated. Thanks! :-)

Hi there:
Sorry to trouble you again with this but you have been the only person to respond to my earlier query with a sensible and helpful response. Following your suggestion earlier I went to an Apple store intending to buy a new cable but thought I would check with the Genius Bar anyway. As it turns out both my itunes and my ipod are fine as is my cable so there was no need to buy a new one. The assistant there suggested that there wasn't enough power coming through my laptop USB port to power my ipod device. For lack of an alternative explanation, this seems acceptable to me but entirely inexplicable as I work off my 1TB external hard drive with my laptop ALL the time and never have a problem powering that. I fail to understand how a laptop USB port that emits enough power to read a 1TB device can fail to read a 120GB ipod.
However as an alternative the genius bar assistant suggested the following: - He said that I could still continue to download new music on my problem laptop but could simply copy and paste the itunes library folder into another laptop to PC under the My Music area and then sync my ipod with that. It seems like a sensible alternative but having heard horror stories of people struggling to sync different computers and devices with Apple content, I would like a second opinion from you if you think this would work. I once had trouble moving my itunes library from my D drive to C drive in the same laptop so the thought of copying my itunes library into an entirely different computer terrifies me. I dont want to lose my music on which I have spent a fortune. Do you think the genius bar assistant's suggestion would work?
Really sorry for the trouble but I would really appreciate a second opinion. Thanks.

IPod classic not recognised in iTunes

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