Ipod classic not seen in itunes on computer

ipod classic not seen in itunes on computer

I bought an second hand Ipod classic 160gb. How can i remove the music on it and put my own music on it. So the Ipod is not found in Itunes.

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IPod classic not recognized in iTunes and in Finder, doesn't charge

iPod classic not recognized in iTunes and in Finder, doesn't charge and even doesn't charge outside of Macbook. I've tried rebooting Mac, rebooting iPod, I installed once again iTunes but nothing works Everything was fine until the latest iOS and iTunes update. Please help me :-)
OS X Mavericks 10.9.5; iTunes 11.4

Hello,
The cord might be the case, but first, try these suggestions:
Try putting your iPod into disk mode, then try connecting it to your computer again...
<a href="How to put your iPod into disk mode</a>
Do you have a wall charger? If so, then try connecting your iPod to that, and does it charge, or not?
Have you checked this link out?:
<a href="http://docs.info.apple.com/article.html?artnum=60941">iPod doesn't charge correctly
Does your iPod appear in "My Computer"? If so...
iPod shows up in Windows but not in iTunes
If not...
iPod missing in "My Computer" or in iTunes
Post back on what happens when you try these things out. I hope this helps!
~~Kylene

IPod Classic not recognized by iTunes, claims to be wiped of all content, and causes computer problems when connected

I have an 80 GB iPod Classic that has suddenly developed severe problems. I'm running iTunes on Windows 7 64 bit.
It was working fine until last night, when I connected it to iTunes to add 6 songs. (Four of these were bought on Amazon.com and 2 ripped from CD's). It accepted the songs and played them fine when connected. When I clicked the icon in iTunes to eject the iPod, it came up with the "OK to Disconnect" and progress bar as usual. However, this time the progress bar didn't start to fill in. It just sat there.
After several minutes the progress bar finally filled in and returned to the menu... but instead of displaying the cover flow on the right side as usual, it showed a gray box with "No Music."
When I tried to re-connect it to my computer, iTunes would not recognize it. My computer also wouldn't recognize it at first... after several minutes, it came up as a generic removable device. Attempting to right-click on it or eject it from Windows was unsuccessful.
The iPod itself displayed "Connected" and alternated the plug image with the spinning arrows. It never said "Synchronizing" as it usually does.
Furthermore, my computer's performance degraded severely while the iPod was plugged in. iTunes itself froze, and even my other applications (such as my web browser) would not work correctly. This all cleared up as soon as I unplugged the iPod. If I tried to initialize iTunes while the iPod was plugged in, it would not open. It opened immediately when I unplugged the iPod.
Finally, despite claiming to have no music or other contents (it had contained only my iTunes music library, which is about 26.5 GB), in Settings the iPod claimed to have only 5.3 GB of free space.
Resetting the iPod with Select/Menu made no change. I was able to put it in diagnostic mode and check the hard drive, which gave these results:
Retracts: 381
Reallocs: 0
Pending Sectors: 10
PowerOn Hours: 417
Smart/Stops: 381
Temp: Current 24c
Temp: Min 15c
Temp: Max 48c
When I put the iPod up to my ear I hear a steady, faint high-pitched sound and an occasional very faint crackling noise. When it shuts down the sound continues for a few seconds, then ends with a kind of squeaking sound.
The iPod is more than 5 years old, so I'm prepared for the probability that it's fried. But I'd like to try everything before I go ahead and spring for a new one.

The iPod's hard drive probably has data corruption. That does not necessarily mean there is a hardware problem. Hard drives, including the ones in computers, can develop data corruption.
Try putting the iPod into Disk Mode
http://support.apple.com/kb/ht1363
If it goes into Disk Mode, run iTunes on the computer and connect the iPod. To eliminate other potential issues, you should disconnect other USB devices (you can leave standard keyboard/mouse connected), and connect the iPod to a direct USB port on the computer.
iTunes may prompt you to do a Restore, which you should do. This will erase the iPod, re-install its software, and set it to default settings. If the problem was only data corruption, and there is no hardware problems, the iPod should have a "fresh start." You can sync it from your iTunes library.
If the iPod does not go into Disk Mode, or if doing a Restore fails, the iPod's hard drive may be faulty.

Ipod Classic not recognized by iTunes

I am trying to initilize my daughters iPod classic as it won't sync - it is not showing up in iTunes. Here are the trouble-shooting steps I have covered:
- the ipod will not stay connected to itunes for long enough to sync or restore. It breifly appears but then dissappears after about one second. Likewise the desktop.
- It shows up in disk mode on the desktop, but not in itunes.
- It is not the cable or the computer, this has been eliminated as an issue. We have several macs, ipods and ipads in the household to swap and try things out with.
- I have followed instructions on apple support for troubleshooting the ipod, but the ipod won't show up in tiunes in order to restore to factory settings/
- I have put the ipod into disk mode where it shows up on the desktop but not in itunes.
- updated itunes per suggestion restarted computers. Naturally tried disk mode and standard mode.
- After trying everything else, I initialized the ipod with disk utility 9HFS+ Journaled), but still does not show in itunes. It does show on the dektop. In fact, it is hanging iTunes.
Just about out of ideas. If there was someway of initilizing/updating/restoring the ipod without itunes. The computer recognizes the ipod no problem - just not itunes and there does not seem to be a way to restore it without it. Is there some hard reset on the itunes? Back to factory settings?
I have read many similar articles on this forum and others, but nothing has worked or is entirely appropriate. Yet it does seem to be a common problem.

Actually, since writing this I might be further along.
iTunes initially froze (hung) on connecting in standard mode, but just leaving it to sit thinking things over, it finally returned to life with the ipod. I am restoring the software as I type this and hopefully everything will be resolved.
I hope this helps others. The key seems to leave itunes to sort things out while it is hanging.

IPod Classic not showing in iTunes or Windows

I received a new iPod 80GB Classic for Christmas today, but I'm having trouble getting it to work with iTunes. I've plugged it into the USB port, but all that happens is that it starts charging but doesn't show in My Computer or iTunes.
Before I got this new iPod I was using a 2GB iPod Nano, could it be because I was syncing a particular iPod with iTunes before I got this new iPod? Or do I have to do something like charge the iPod completely before connecting it to the USB port?
Any help would be greatly appreciated. Thanks.

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

IPod classic not recognized by iTunes, or as Data disc.

I only see "do not disconnect." Trying reset only generates a file folder icon with the support url and then it returns to "do not disconnect." I am resigned to completely reformatting the iPod, but can't seem to do it. Any advice on getting an icon to appear in iTunes and/or on my desktop so I can reformat?

Hi dstrodsail,
Welcome to the Apple Support Communities!
If you iPod Classic is not recognized in iTunes on your Apple computer, please follow the steps in the attached article to help you resolve this situation. The article is iOS based, but the same steps still apply with the exception of step one.
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
Have a great day,
Joe

IPod Classic not recognized by iTunes, but iPod Touch is recognized

I have both an iPod Classic and an iPod Touch. iTunes on my Windows XP computer will recognize the iPod Touch, but it will not recognize the iPod Classic. I went through the first series of tests recommended at the Apple site, but I stopped when it said uninstall iTunes, and further suggested major stuff with the Classic. The whole uninstall/restore process instructions did not assure me that I wouldn't lose some music or my playlist. It doesn't seem like it should be this hard just to get iTunes to recognize a device.

If you have iTunes 11 on the computer and are using the same cable that works with the iPhone then:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Try on another computer
- Make an appointment at the Genius Bar of an Apple store since it appears you have a hardware preoblem
Apple Retail Store - Genius Bar

Ipod classic not shown in itunes

I have recently been having A LOT of problems with my 3 month old 80gb ipod classic. i used to get the (-48) error and then i started to get the (-69) error. i tried some suggestions and nothing seemed to be working and then earlier this week i got the (-50) error. i used the link that is supplied on this board to solve it, but it only made things worse! now when i plug my ipod in, nothing shows up in itunes although it shows that my ipod is plugged in in My Computer. Also, i have read that i should go to Disk Manager in the control panel, but my ipod is not shown there like i am told it should be. someone please help me, I'm going crazy!!

I'm very disappointed with this problem, which I had also. Suddenly, I couldn't sync my ipod u2 special edition with the provided firewire cable. The ipod just wasn't shown in itunes. Happily, my wife have a newer ipod with was shipped with an usb sync cable. So now I have to sync my ipod with the usb cable, just because Apple decided to leave old ipod owners without sync capabilities. Ah, of course, if you don't want to buy a new cable....very disappointing.
This strategies reminds me of the times were Steve Jobs wasn't in the company and I had to go for a Windows machine because buying an old RAM memory was simply impossible. Don't do it again, please, don't leave old mac users at the side of the road.

Genius Bar Response to 80gb iPod Classic not syncing to iTunes 9.0

Ok so basically I have been having the same problems as every other 80gb iPod classic owner that has been on this discussion board. Ever since I downloaded the new iTunes update, my ipod has been unable to sync to my computer. Now I've tried all the suggested troubleshooting steps (uninstall, restore, reset, different computer, etc) and NOTHING works. Basically when I connect my ipod I get the clicking noise it makes when it connects, however that is quickly followed by the annoying disconnect sound. My ipod does in fact show up in My Computer, but as far as iTunes is concerned, all I get is a window to pop up in the upper left hand of the screen saying "Verifying files". After that toggles through for about 5 min, I get the error message in the bottom right corner saying something along the lines of E: Ipod control could not be saved, etc.
I finally got so frustrated that I made a genius bar appt. To my dismay, I got the exact response that I was expecting. The, otherwise friendly assistant, had no clue what the problem was with my Ipod. I described all my issues and he even tried restoring the ipod, tried a different computer, etc and after about 30 minutes all he could say was that he didn't know what the problem was. His worthless excuse was simply that it looked like I had some corrosion on the bottom of my ipod and so that might have fried a circuit or something. However my ipod was working completely fine before the new itunes update. In fact when I disconnect from my computer, my ipod seems to be working properly (i.e. it responds to my touch, it cycles through the menus, etc), but unfortunatly all my music is gone.
As I'm sure is the case with most Classic owners, I have had mine for about 2 years and so I was of course out of warranty. My only options at this point are to pay ~ $140 to replace the same 80gb ipod or just buck up and pay $300 for the new iPod Touch. Considering I'm still convinced this is Apple's shady business tactic of phasing out the older gen ipods, I think my best bet is to go with the Touch.
God I hate when they get shady like this.
Good luck to anyone else.

1. Your drive will retain the "dirty" status until it has been successfully scanned by a disk check utility.
2. While there are a number of threads concerning this issue, which I've not personally experienced, I suspect that in comparison to the number of users this represents a tiny fraction of the overall user base. This is not to diminish your right to be frustated, but to point out that, while the problem is readily apparent to you, it may not be sufficently widespread to have come to the attention of Apple's iTunes team or present with enough regularity for them to determine the cause and hence begin the process of creating a fix.
Between our family, for example, we have 3 iPod classics, (1 two years old, 2 brand new), a Nano & a 30Gb ipod Video all of which sync fine. Assuming you get no joy with the steps I outlined earlier it might still be worth checking the status of your iPod's hard drive to eliminate that as a possible cause of problems.
Press *SELECT & MENU* for 6 seconds to reset the iPod then press *SELECT & REWIND* to enter the diagnostics screen. Select *Manual Tests > IO > HardDrive > HDD > HDDSMARTData*.
For comparison here are my results:
Retracts: 861
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2097
Starts/Stops: 856
Temp: Current 29C
Temp: Min 10C
Temp: Max 50C
When finished press SELECT & MENU for 6 seconds to reset the iPod again. If you have any pending secorts that might indicate that there is a fundemental problem with your iPod's hard drive that, while not preventing you using the menus, is hampering iTunes when it tries to update the iPod.
tt2

IPod Classic auto ejects from iTunes after computer goes to sleep on Mountain Lion

I posted the following a few days ago in the Mountain Lion as I am suspecting the OS has something to do with it, but got no replies so I thought it might be good to post this here too in case this issue would be familiar to some of you.
I usually have both a 160gb iPod Classic (original) and a 16gb original iPod Touch plugged into my computer and connected to iTunes, so I can listen to tracks from the devices straight through iTunes. This has worked very well for years, but since upgrading to Mountain Lion, every time the computer wakes up after going to sleep when I haven't used it for a little while, iTunes ejects my iPod Classic, and I have to replug it, but it doesn't do it with the iPod Touch. This never used to happen before, and is a tad annoying when it happens recurringly through the day.
I have also noticed that, if the iPod is ejected, it seems to erase the play count for the tracks I was playing prior to the computer going to sleep. This is no major issue, but it seems a bit odd.
I initially thought that this was happening on my work iMac but not at home (both running the latest versions of Mountain Lion and iTunes), but it does in fact happen on both computers. This behaviour only started when I upgraded to ML, and although it could be a coincidence, I think it may have something to do with it.
I am using the latest version of iTunes.
Can anyone help with this please?
Thanks

Hi there,
Thank you for your reply, that's much appreciated. In a way it makes me feel slightly better to know that it's nothing to do with my iPod, although it is quite frustrating. Don't Apple QA their products before releasing them anymore? I've had quite a few issues with ML since installing it. I understand you get bugs with new products, but that would be one quite easy to identify I'd think. Oh well, I'll have to suffer this like everybody else until Apple get it sorted.
Once again, thank you.

IPod classic not recognised by iTunes on Mac

I have an 80Gb iPod classic video. It has suddenly stopped being recognised by iTunes on my iMac. It IS recognised by the iMac though. iTunes does recognise my iPhone and iPad. I've restarted the Mac and reinstalled iTunes but no difference.
I tried erasing it from the Mac but when it restored, prompting a restore by iTunes then it's still not recognised.
I've plugged the iPod into a pc and iTunes recognised it...so I know it's not the iPod or the cable. iTunes on the pc restored the iPod but it's now blank and not being recognised by the Mac iTunes. I've run a diagnostic on the iPod HDD and it seems fine.
I'm confused as to what to do next...other than put all my music onto the laptop and sync it with that...but that seems unnecessary and drastic.

Same problem here, on 10.10.2 with iTunes 12.0.1, my iPod Classic 160 ejects immediately, on my mavericks mac with iTunes 12.0.1, all is well.
I've tried forcing iTunes not to run, by getting it into 'choose library mode' (holding down option key, whilst starting), and the iPod stays connected, but as soon as an iTunes library is chosen, it ejects. This leads me to think, it may be a system call that iTunes is using that has changed in 10.10.2, forcing the eject.
To Xavier, I don't see an issue with my iPhone wifi sync, although as I tried reinstalling iTunes to remedy the iPod situation, I did have to set that up again on the summary page.
I've also submitted a feedback assistant report, hopefully a fix will be coming...

Ipod touch not seen in Itunes on windows 7

My Ipod touch has stopped working. I had a new laptop with vista that i upgraded to windows 7. I can see the ipod (as disk storage) on my computer but when i plug in to USB it bleeps but does not lauch or itunes or become visible if itunes already loaded. I have gone through all apple stuff for clean uninstall of every thing and i upgraded to latest version itunes. I went apple store..not very helpful..said my ipod syncs with a mac but cant do anything because they think it is windows 7! Any ideas, its driving me nuts.
Stuart

Righty-ho.
Here's the theory.
AMDS (which we need for Touch recognition) installs the usbaapl.sys and netaapl.sys drivers on a PC. As well as in the Program files, files for those drivers go into some other locations on a PC. Usually, when AMDS is uninstalled, those files and folders get uninstalled. (I just confirmed that yesterday on my XP SP3 box.) But it is possible for some of those files and folders to get stuck and not be removed by an uninstall. (Confirmed that yesterday on a different XP SP3 box.)
I've confirmed that the leftover files/folders can cause trouble with AMDS reinstalls (they are the source of some "rolling back installation" messages during AMDS installs). But I reckon they might also plausibly cause some grief in iPod/iPhone recognition contexts too. That's what we're going to follow up on with you, Stu.
let's start working on that.
First, we'd better try to track down where the little beggars live on a Windows 7 system. We're going to have to do some settings changes on the PC in order to even see them.
From the Start menu, click Open.
In the Organize menu, click Folder and Search Options.
Click the View tab.
In the "Advanced settings" pane under "Hidden files and folders" make sure that:
The "Show hidden files and folders" option is selected
The "Hide extensions for known filetypes" box is unchecked
The "Hide protected operating system files (Recommended)" box is unchecked
Click OK.
Now we're going to run a search for usbaapl ... I don't have a Windows 7 box available for reference, but this is how I'd do it in Vista.
I go "Start > Computer" and type usbaapl in the Search box. When it tells me it can't find it, I click Advanced, select the "search hidden, non-indexed and system files (may be slow)" box, and then wait for an eternity until the green progress bar up on the top of the "Computer" window has completely disappeared.
What files and folders with usbaapl in the name do you see show up in your search results, and what are their file locations?
Now repeat the search, this time for netaapl. What files and folders with netaapl in the name do you see show up in your search results, and what are their file locations?

IPod Classic not recognized by iTunes 9.0.2.25 and Win 7

After upgrading to Win 7 from Vista, the OS and iTunes don't recognize my iPod Classic.
The only suggestion given by the new OS is to go to Win Update and download the latest drivers. There are none listed for my iPod.
Suggestions????

I finally found a solution to this, please read it here: http://randomwindowstips.wordpress.com/2009/12/08/windows-7-itunes-9-software-is -not-installed/

Ipod classic not recognized in itunes because of ipodservice.exe

My ipod classic (80gb) is frequently not recognized in itunes 11 running on Windows 8 unless I close itunes, eject the ipod using windows, stop ipodservice.exe (64 bit) using task manager, and restart itunes. Anybody know of a more permanent fix?

That's not a good sign.
It could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock

Ipod classic not recognized in itunes 11

I have a 160GB ipod classic that cannot be recognized by Itunes 11, however my Iphone 4S is recognized. I purchased a bunch of songs but have not synced my Ipod for quit some time 9/5/13 was the last time. I want to sync my purchased song to my Ipod but under the devices, it's not recognized, the sync area is grayed out.
My Ipod is up to date with the software and I have checked all of my USB ports and cable and they all are working fine. I have even uninstalled and restalled Itunes several time and that does nothing. Any information would be greatly appreciated

That's not a good sign.
It could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock

Ipod classic not seen in itunes on computer

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