Ipod classic not shuffling albums

I have just recently purchased a 5th Generation 80gb Ipod classic and when I first got it it would shuffle albums and then all of a sudden it stopped. I restored it on several occasions but it still wouldn't work. Finally I sent it back to Apple who promptly returned it to me saying that they couldn't replicate the fault. However as soon as I loaded my music again it would not shuffle albums.
I finally had enough and took it to an Apple store and they said it was a software issue and gave me a new one. However upon loading my music onto this one low and behold the same problem occurred.
Are other people having this problem or am I being dense and not loading my music properly? The guy in the store said that itunes has no impact on the functioning of the ipod which makes me think that its the latest ipod software.
What do people think?

Mine won't shuffle albums either. In fact it behaves very weirdly when I try it; if I choose "shuffle albums" and then pick a playlist, it either plays the first song (display reads 1/1) and stops OR the display reads 1/0 and does not play the song. It's really annoying. I've monkeyed with every setting I can think of on the iPod and in iTunes. I like listening to classical music randomized by album because shuffling by the song is idiotic, and I can't really do it.

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