IPod Classic not syncing or showing up in iTunes

My iPod Classic 160gb went on the fritz recently. It doesn't show any of the music and won't show up in iTunes when I plug it into my computer. I tried to reset it by hodlding down menu and select until seeing the Apple, but nothing changes. I then tried to go through disk mode, which I'm able to do on the iPod, but it still does not show up in iTunes. It does show up on my desktop though. I'm stumped. Any ideas???

If it shows up in the Finder as an externally mounted drive, try doing a low level reformat of the iPod's hard disk.  This has corrected this same issue for a handful of other users recently.
Use the instructions in this article to walk you through the process.
http://www.methodshop.com/gadgets/ipodsupport/erase/
B-rock

Similar Messages

  • IPod Classic not syncing all my songs from iTunes

    Background: I've had my 160GB iPod classic for 5+ years and been using iTunes for close to ten years. I'm using Windows 7 on my PC and up until recently I've been updating both iTunes and iPod whenever updates are available. After the horrible experience of upgrading to iTunes 11 and trying for over a month to get used to working with all the annoying bugs and compromises in functionality that Apple stupidly introduced into what was once a really good piece of software, I decided a week ago to downgrade to version 10.7. I went thru all the necessary steps to make this downgrade work, eliminating the various error messages, etc, and it appears now that my earlier version of iTunes is fully functional.
    But when I connected my iPod to sync new songs, I kept getting a message to scan and fix the disc on my iPod. I wasn't sure if I should do that so I ignored the prompt a few times. Then last night I decided to restore my iPod and start from scratch. The disc error message has gone away, but now it is not syncing all the songs it is supposed to.
    Af far as I know there are no broken links and all the songs in my music library are located within iTunes, so that is not the issue. There may be some songs with the same title and artist but that appear on different albums, so those should not cause a problem. At this point I have too many songs to fit on my iPod so I have selected to sync only checked songs, and I have unchecked over 1000 songs in iTunes, so that when I connect the iPod, it doesn't tell me that there is not enough free space to sync the iPod, it just syncs the checked songs.
    Before restoring my iPod, I had 14161 songs in iTunes, with 1105 of those songs unchecked so as not to sync them in the iPod. I did the math and that left 13056 songs that are checked, and that was how many songs showed up in the iPod after syncing it, with about 1GB of free space left on the iPod.
    Now, after restoring my iPod, I get only 13009 songs showing up in the iPod, meaning 47 songs are missing (with exactly 1.4GB free space).
    How can I troubleshoot this to find out what songs are missing and why, and then fix it? Is there an easy way to approach this daunting task? I am really fussy about my music library and am not the kind of casual user who just loads a bunch of stuff on my iPod and doesn't care if there are duplicates, broken links, missing songs. I manage my own library very assiduously each time I import new music and make sure it is tagged and filed correctly according to my own system. I want to fix this issue.
    Could it be a problem with me using a newer version of the iPod updates with an older version of iTunes? And is there a way I can correct that, possibly downgrade the iPod software version I have now? Would it be worth the trouble to try restoring the iPod again, and if so, what precautions do I take to prevent the same thing happening again, where not all my songs get synced to the iPod.
    Thanks to anyone who can offer some helpful advice...

    Check through this.
    http://support.apple.com/kb/TS1420

  • IPod classic not syncing because I do not have the privilege?

    My ipod will not sync with my computer because itunes says i do not have the privilege to do so. Any suggestions on how to fix this? I have synced my ipod to the exact computer before and never had a problem until now. Even after I updated my itunes I was still having this problem.

    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing without a court order                         
    Reporting a lost or stolen Apple product                                        
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • Why is my iPod classic not syncing all my items?

    Why is my iPod classic not syncing all my items? even though I have asked iTunes to sync everything?

    Hello justinsu15,
    The following article provides information relevant to your situation, and should help get your iPod working with your computer again.
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Cheers,
    Allen

  • TS1474 I have already reset my ipod shut it off as well. I have upgraded Itunes and the ipod does not want to show up on Itunes anymore. It used to before but now it doesn't. How do I solve my problem?

    I have already reset my ipod shut it off as well. I have upgraded Itunes and the ipod does not want to show up on Itunes anymore. It used to before but now it doesn't. How do I solve my problem?

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • Apple TV not syncing TV shows after updating iTunes

    Hope someone can help!
    I upgraded to the new iTunes version. Everything seemed to work fine - movies and music appeared.  When I tried TV shows, nothing appeared.  I checked my computer and saw that everything had been moved to the iCloud EXCEPT for the latest season of any TV show!  For example, Glee Seasons 1-4 showed up but Season 5 did not.  Nothing synced with Apple TV unless I downloaded it.  Again, movies and photos are fine. Even movies that are not downloaded are showing up in iTunes but TV shows are not.
    I restarted Apple TV with no effect. I de-linked and then re-synced my library but this did not change the problem. 
    I checked the settings and the box "Show only synced items on my Apple TV" is NOT checked but that is exactly what is happening.
    Any thoughts?
    Thank you,
    Elizabeth Sullivan

    I solved the issue - I had to go to Apple TV, settings, computer, and connect to my iTunes library.  Even though my Apple TV had previously had been connected to my iTunes library and was visible on the Apple TV, it was now "greyed out".  I had to select my library again and it immediately showed up in iTunes and I had to confirm with the code that appeared on the Apple TV.  It did erase the content on my Apple TV and it will take time to re-sync, but it was immediately able to stream content from my computer.  This set up is pretty much the same way I set it up in the first place.  All is well....

  • IPod Classic not recognized on desktop or in iTunes - help!

    My iPod is not recognized by my Mac or iTunes... I have done the suggested "reset" and still no luck.  I have also turned off Norton ... this hasn't made a difference either... Does anyone have other thoughts/ideas I should try?

    Hi there,
    You may want to take a look at some of the trouble shooting steps in the article below.
    iPod not recognized in iTunes and Mac desktop
    http://support.apple.com/kb/TS1410
    Hope that helps,
    Griff W.

  • IPod classic not syncing with Mavericks

    For some unknown reason my iPod classic will no longer sync with iTunes
    Have the most upto date version of Mavericks and iTunes
    It recongises the device when connected to the Mac (it shows in iTunes on the device list) but it won't sync/update although there are now playlists showing on the iPod that I haven't created on iTunes
    Other than this the iPod plays ok but it won't sync so I can't add anything to it...
    Any ideas?
    Thanks

    I am having the same issue - Mavericks, latest version of iTunes, an iPad and an iPod classic. I have all my music on my mac and it automatically syncs on the iPad through iTunes match, perfectly.
    When I connect my iPod classic, iTunes recognises it (it appears on the screen and I can check all its content). The only thing is that it doesn't sync, not even if I press the "sync" button myself (even though the iPod should sync automatically when connected).
    When I connect the iPod to the MBP, two things happen: on the iPod screen it says "ok to disconnect" after 5 seconds or less (definetly too little for having synced everything?), while on iTunes it says "updating iTunes match".
    No idea what's going on.

  • Genius Bar Response to 80gb iPod Classic not syncing to iTunes 9.0

    Ok so basically I have been having the same problems as every other 80gb iPod classic owner that has been on this discussion board. Ever since I downloaded the new iTunes update, my ipod has been unable to sync to my computer. Now I've tried all the suggested troubleshooting steps (uninstall, restore, reset, different computer, etc) and NOTHING works. Basically when I connect my ipod I get the clicking noise it makes when it connects, however that is quickly followed by the annoying disconnect sound. My ipod does in fact show up in My Computer, but as far as iTunes is concerned, all I get is a window to pop up in the upper left hand of the screen saying "Verifying files". After that toggles through for about 5 min, I get the error message in the bottom right corner saying something along the lines of E: Ipod control could not be saved, etc.
    I finally got so frustrated that I made a genius bar appt. To my dismay, I got the exact response that I was expecting. The, otherwise friendly assistant, had no clue what the problem was with my Ipod. I described all my issues and he even tried restoring the ipod, tried a different computer, etc and after about 30 minutes all he could say was that he didn't know what the problem was. His worthless excuse was simply that it looked like I had some corrosion on the bottom of my ipod and so that might have fried a circuit or something. However my ipod was working completely fine before the new itunes update. In fact when I disconnect from my computer, my ipod seems to be working properly (i.e. it responds to my touch, it cycles through the menus, etc), but unfortunatly all my music is gone.
    As I'm sure is the case with most Classic owners, I have had mine for about 2 years and so I was of course out of warranty. My only options at this point are to pay ~ $140 to replace the same 80gb ipod or just buck up and pay $300 for the new iPod Touch. Considering I'm still convinced this is Apple's shady business tactic of phasing out the older gen ipods, I think my best bet is to go with the Touch.
    God I hate when they get shady like this.
    Good luck to anyone else.

    1. Your drive will retain the "dirty" status until it has been successfully scanned by a disk check utility.
    2. While there are a number of threads concerning this issue, which I've not personally experienced, I suspect that in comparison to the number of users this represents a tiny fraction of the overall user base. This is not to diminish your right to be frustated, but to point out that, while the problem is readily apparent to you, it may not be sufficently widespread to have come to the attention of Apple's iTunes team or present with enough regularity for them to determine the cause and hence begin the process of creating a fix.
    Between our family, for example, we have 3 iPod classics, (1 two years old, 2 brand new), a Nano & a 30Gb ipod Video all of which sync fine. Assuming you get no joy with the steps I outlined earlier it might still be worth checking the status of your iPod's hard drive to eliminate that as a possible cause of problems.
    Press *SELECT & MENU* for 6 seconds to reset the iPod then press *SELECT & REWIND* to enter the diagnostics screen. Select *Manual Tests > IO > HardDrive > HDD > HDDSMARTData*.
    For comparison here are my results:
    Retracts: 861
    Reallocs: 12
    Pending Sectors: 0
    PowerOn Hours: 2097
    Starts/Stops: 856
    Temp: Current 29C
    Temp: Min 10C
    Temp: Max 50C
    When finished press SELECT & MENU for 6 seconds to reset the iPod again. If you have any pending secorts that might indicate that there is a fundemental problem with your iPod's hard drive that, while not preventing you using the menus, is hampering iTunes when it tries to update the iPod.
    tt2

  • IPod Classic not syncing music playlist properly

    Hi there
    I've an iPod Classic that is only synching 26 out of 41 music items in my playlist. I plugged in my Nano and it synchs all 41 music item fine.
    I reset my Classic but still no luck. Any ideas?
    Thanks
    friendl

    I have reviewed numerouse forums and have tried many suggestion but still can't get my classic 80 G ipod to sync music. Everything was deleted from my ipod after synching it to my library. I only had a few podcast that needed updating. I am not sure why the ipod had the items deleted in the first place. I linked the ipod to itunes and was told I needed to reset the ipod. I reset it, loaded the newest software and still could not get the ipod to synch. I have 4335 songs and podcast total. The ipod would sync to 3775 and just stop. I have deleted itunes reinstalled. Reformatted the ipod. Reset the ipod. I have followed all suggestion and still can't get the ipod to update. Even after the ipod appears to be updated when it locks up and I disconnect it the songs do not show. Any suggestions would be so appreciated.

  • IPod Classic not Syncing with iTunes on Windows 8

    Hi,
    I have reccently bought a new laptop which has Windows 8 64Bit pre-installed.  I had my music library backed up (consisting of ripped CDs etc and nothing purchased from iTunes) and thought it would be a straight forward process of syncing this to my iPod.  I am aware that this process would wipe the music off the iPod and replace it with the music on the laptop which I had no issues with.
    Despite my best efforts I have not been able to get my iPod Classic 160Gb to sync with iTunes.  When I plug the iPod in, it is recognised in iTunes and th iPod briefly displays a messge saying it is syncing.  After about 10 seconds this message disappears.
    iTunes (version 11.0.1.12) gives me the option to restore the iPod which I have done.  It goes through what seems to be a very short restore session where I am not given the option to name the iPod etc before the iPod giving the brief "synching" message and then telling me that I need to eject the iPod before disconnecting.
    The only way I have managed to get some music onto the iPod is by clickong on "Music" (under the iPod button) and then selecting "Autofill".  Whilst this works in putting all of my music onto the iPod, if I delete a song from my library this change is not mirrored on the iPod.  I also now have no option to sync my pictures with the iPod.
    I have tried using compatability mode to start iTunes in Windows 7 mode but I still have the same problems.
    Can anyone tell me where I am going wrong?
    Many thanks

    how did you fix it?

  • IPod Classic not charging or showing in coputer devices/iTunes

    When I connect my iPod classic (120Gb) to my laptop it no longer shows under the computers devices.
    The screen of the iPod shows "Charging. Please wait...". However, it does not charge. I have tried connecting the iPod to other computers to charge and with other USB connectors but there is still no difference. HELP!!

    Hello Aideen,
    And welcome to Apple Discussions!
    So you have tried using a different USB cable as well as plugging the iPod into different USB ports on your computer? Have you tried resetting your iPod with it connected to your computer? To do this, toggle the hold switch on and off, then press and hold the Select (Center) and Menu buttons together until the Apple logo appears. Try more than once if need be.
    Otherwise, have you considered uninstalling iTunes and all Apple software on your system and starting from scratch? Here are instructions if need be.
    http://support.apple.com/kb/ht1925
    What happens when you force the iPod into *Disk Mode* using the instruction in this Apple support document?
    http://support.apple.com/kb/ht1363
    Does it appear in "My Computer" at least as a mounted drive? If so, try reformatting it using the tools provided by windows?
    http://www.methodshop.com/gadgets/ipodsupport/erase/
    B-rock

  • IPod Classic not syncing past say ~500 songs, -50, -69, -1404 etc.

    OK So I have the Ipod Classic 120GB model. I've had issues with it before, mainly after the first time I accidentally took the iPod out when it wasn't done syncing. Anyway the 2 or 3 times my library got wiped I was able to get it back (process of finding which songs were causing the sync to fail and reformatting iPod)
    Anyway, a few weeks ago I was trying to give my brother some of my songs and I had used a program for my older ipod (a 5G Ipod Video 30GB) I'd used successfully in the past to copy the library to my computer called CopyTrans or something like that.
    I tried it with the 6G and it got halfway done then the iPod froze or just failed, my brother got no songs on his computer (running XP) and my iPod got wiped. I wasn't mad since I figured I'd just restore it (running iTunes 10 on Windows 7).
    It's been about a month and I have not been able to get my whole library on my iPod. I've tried reformatting under every setting, numerous restores, trying different iPod USB cables (for some reason my older one with the side release buttons works better at times, the others sync to fast and just freeze and fail sometimes).
    My iPod will begin syncing usually fine, until it gets around ~500 songs or gets to certain songs then it will display Connected and just sit there (on iTunes 8-9 the whole iTunes would just freeze) iTunes 10 seems to keep running and the iPod section just freezes and for not as long, it usually comes back within 3-4 min, but with error codes and not syncing everything I asked it too.
    I've even tried unchecking and converting the songs that mess up (Create an MP3/AAC version) which seemed to be working at first but now is not and I have numerous copies of songs in my Lib.
    Any help is appreciated? Should I take it to an Apple Store? Is there any other methods to try or is my HD pretty much shot.

    *Check your iPod with Diagnostics Mode*
    It's possible that your iPod's hard drive has started to fail. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode. Press MENU for *Manual Test*, then select *IO > HardDrive > HDSMARTData* to reveal your stats. For comparison here are mine for my 2 year old 6th Generation Classic:
    Retracts: 889
    Reallocs: 12
    Pending Sectors: 0
    PowerOn Hours: 2202
    Start/Stops: 894
    Temp: Current 24c
    Temp: Min 10c
    Temp: Max 50c
    Take a note of your results. When finished press *SELECT & MENU* for 6 seconds to reset the iPod again.
    With modern disc drives sectors are no longer marked bad by a disc scan, if the SMART firmware detects a sector it has trouble accessing it will attempt to invisibly reallocate it to a spare area of the disc.
    Note that I've only 12 remapped sectors and none pending. To help explain what the numbers mean here is an extract from the Wikipedia S.M.A.R.T. article:
    *Reallocated Sectors Count*
    Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.
    *Pending sector count*
    Number of "unstable" sectors (waiting to be remapped, because of read errors). If an unstable sector is subsequently written or read successfully, this value is decreased and the sector is not remapped. Read errors on a sector will not remap the sector (since it might be readable later); instead, the drive firmware remembers that the sector needs to be remapped, and remaps it the next time it's written.
    Large numbers of Reallocs or Pending Sectors would suggest your drive is failing and that you may need to repair or replace your iPod. Check your stats after another attempt to update your iPod. If the numbers increase that again points to hard drive failure. While it won't be good news at least you'll know it isn't some random software problem and you can decide what to do next.
    tt2

  • IPod Classic not syncing // iTunes crashing (iTunes 10.7)

    A couple of days ago I restored my iPod as there were tracks that weren't playing. After restoring i'm unable to sync my iPod again...i've never had this problem before. I'm getting various error messages, some examples are ::
    'The iPod cannot be synced. The required disk cannot be found'
    'iPod cannot be synced. A duplicate filename was specified'
    Sometimes it will show an error message for certain tracks and give me error codes '-50' or -69
    Everytime I try to sync my iPod now, iTunes will run incredibly slow or just crash.
    I've tried restoring my iPod three times, tried re-downloading iTunes, resetting my iPod manually, deleting duplicate files, running the diagnostic thing, I've read other people's posts on here and watched YouTube tutorials, tried various different things but nothing seems to be working. Does anyone know whether this is a problem with iTunes 10.7? More importantly, is anyone able to give me some advice? It's very frustrating!
    Thanks in advance...

    Never mind.  I solved the problem.  There was an issue with authorization. 

  • 80gb iPod Classic Not Syncing Correctly, -50 Error

    Okay so, I restored my 80gb iPod Classic last night because my music videos were acting screwed up. This one video kept getting half graphics from a video I had watched before it, and other graphics just depicted a pink outline, and other stuff. So I restored it. Today, only 16 out of 281 songs/music videos will sync onto my iPod, when it says it has 166ish songs synced. Then when it gets to that point, it gives me the -50 error. I dont know whats wrong with it or how to fix it. I looked at that article this website has with the .dll registery files, I did that and it didnt work. I havent made any other changes to this laptop either.

    Okay, some new things.
    I just switched my entire iPod library to my desktop computer, instead of my mom's.
    I thought maybe it'd fix my classic iPod. I was wrong <_<.
    Now I've been getting errors, in order, -69, -50, and now disc cannot be found.
    What the heck is up with my classic. My nano is working fine, but I love my classic because my nano is almost filled because of all the songs I have.
    Message was edited by: MysticalMoni

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