IPod Classic shows up in My Computer, but not in iTunes

My iPod Classic shows up in My Computer, but not in iTunes. I've gone through the troubleshooting guide, reset it 3 times and put it in disk mode, reinstalled and updated iTunes and still nothing.

Hey there april_lee!
I have a website for you that can walk you through the troubleshooting steps on your iPod classic. This will help you determine the source of your issue and hopefully get the iPod working for you consistently again. The website can be found right here:
Apple - Support - iPod - iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thanks for using the Apple Support Communities!
Cheers,
Braden

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