IPod classic stuck on 'X' screen, can't restart or sync with iTunes

I've tried everything, but nothing has worked to fix my beloved iPod classic. It hasn't worked since last September, so about four months. I'm curious if it has something to do with the classic being discontinued, but I don't see why that would destroy my iPod, which I had for about a year. If I hit a button, the apple logo pops up, and after a few seconds it goes to a different screen with an 'X' on it, giving me the url for apple support. It didn't seem like any of the support was directed to my sort of problem. I have a lot of music, so without my iPod I've been forced to only add a small amount of it to my 16gb iPhone. I'm hoping that I can get my iPod working again, since I used it everyday. I would appreciate any help!
Thank you!

Hi b.lindstrom,
If you are seeing the Red X on your iPod, then try putting your iPod into Disk Mode and then restore it within iTunes. If that does not work, then you will need to setup service on your iPod. The article below will have more information to help you out.
iPod Displays a Red "X" Icon
http://support.apple.com/en-us/HT203170
Regards,
-Norm G.

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IPod classic stuck on 'X' screen, can't restart or sync with iTunes

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