IPOD Classic w/White screen

I have an 80GB ipod classic, i ran the battery all the way down and it shut off. I recharged it and now all i get is a white screen when i turn it on. If i hook it to an Aux in my vehicle it will play music, it is also seen in itunes as well. Would like to now how to fix the problem. Thanks

I have the same problem. I sometimes get som black lines in the screen too.

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Ipod classic 30gb white screen-whirring

hi all. hopefully i can get some help on here although im afraid i already know the answer....ok older ipod classic. 30gb. worked great for yrs. then started freezing up more and more. wouldnt hold a chrarge very long. then one day plugged into kitchen dock and got a white flashing screen with a very loud whirring noise. no face or instructions on screen. so i thought mabey bad battery. got one from amazon. installed, came right on worked great. was told to run battery down all the way so it can be charged fully when 1st recharge comes around. plugged into dock, same thing, white screen, whirring. so, then i thought the hard drive, got one again from amazon (used, they dont mention that) installed this morning. put in dock, same thing. so am i looking at a logic board? or mother board? im aproaching the limit of the cost effectness?? of replacing parts now....ps if in fact its a bad mother, can i use the "new" hard drive and battery for our ipod 160gb?? thank you for your response.

I have the same problem that you do. I have tried all, restart, reboot, restore to its original settings and nothing. I have tried using the battery to run it off and I have charged it again and nothing happened. The equipment reproduces music, but with a white screem is imposible to operate it. I guess I will try to use the warranty, but I live abroad the US. If you have any progress, please let me know. Good luck, regards, ajlorenzos

Ipod classic 30gb white screen

Ok its my friends moms ipod classic. About 2 years ago she plugged it into her ipod sound dock and it brought up a white screen with a small ipod on it with a :( that said "www.apple.com/support/ipod. She gave it to me last night to try to fix it. I plugged it into my ipod sound dock to charge it, and it said "very low battery" for about an hour, then the white support screen came up. I tried running diagnostics, and the hard drive test passed. I plugged it into the computer, and nothing happened. However, I was able to get it to connect by holding select + menu, then select + play. I backed up her music, and opened itunes. It said something about a restore, so I did it, it downloaded the firmware, and then disconnected and brought up the white screen.I tried doing it again and the same thing happened. I ran the diagnostics test again to check the battery and here is the result for BatteryA2D: Battery=427 (3998mV) Menu to exit. ADC Test:
ID=0x57
VCC=427 (3998mV)
Battery=423 (3991mV)
4066_ISTAT=121
Charge=0
ACC=255 (2550mV)
Hard drive SMART Data: SMART not supported
Flash Checksum: Checksum=0x0CFF
M25 Diagnostics 0.7.    PLL: 0
Completed
SDRAM Full Test
RUN:     BL on
PASS:    BL blink
FAIL:     BL off
Reset to continue.
What should I do?
The ipod is in great condition for its age. There's no dents in it and there's barely any scratches. Is it a hardware issue or a software issue? Thanks. If you need pictures or a video of what its doing, contact me at [email protected]
It is a 30gb ipod classic.

See these troubleshooting articles.
My iPod is sad.
iPod displays a "sad iPod" icon.
What does this picture on my iPod mean?
Also, there is a pretty comprehensive post written by another forum member which is about the sad iPod icon or the folder and ! icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
The Sad iPod/folder and ! icon.
You can arrange online service here.
Service request.

My iPod Classic has white screen.

This morning i wanted to turn it on, but it couldn't, so i thought it was discharged. it was already unusual as have all of my devises charged and clean all the time. When i came home it plugged it in to my MacBook Pro in hope to have it in proper order by the evening. But it didn't work and worse that that, the white screen appeared! I have tried all the steps that apple suggested, but it just wouldn't work! What to do? My Mac doesn't see the Ipod and the thing itself is completelly silent, nothing works apart from the screen.

Hi there dvdking,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/ts1382
-Griff W.

Music still plays Ipod classic getting white screen

how do i restore from the white screen

I have the same problem. I sometimes get som black lines in the screen too.

Ipod classic has white screen and do not disconnect when connected to computer and ok to disconnect when not connected to computer and stays on recognized in computer but not in itunes

has anyone had this problem followed the steps to rest but i keep getting the same problem

If you have your iPod set to automatically sync with iTunes, right click on the iPod in iTunes, select options and if you have a check mark in the box marked “enable disk use”, remove it and your iPod should automatically disconnect after it’s finished transferring music.

HT1567 When I plug my ipod into my computer I no longer am able to go to itunes and my ipod will not play the songs i recently downloaded. My ipod has a white screen. At one point i got a message that it was corupted.

when i plug my ipod into my computer it no longer takes me to itunes. my ipod screen is a white blank and i can no longer listen to tunes i have downloaded.
at one point i received a message that said it was corruped.

My ipod has a white screen.
This forum category (where your question appeared) is for iPod shuffle, which has no screen. What iPod model do you have?
When you connect the iPod to your computer, and run iTunes, the iPod does not appear in the sidebar, under DEVICES?
At one point i got a message that it was corupted.
Where and when did this message appear?

HT201406 iPod has a white screen. Tried fix suggestions. Nothing works. Can you help?

iPod has a white screen. Tried fix suggestions. Nothing works. Can you help?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1414 my ipod touch in white screen when i connect to the itunes can'tbe detected

my ipod touch in white screen when i connect to the itunes can'tbe detected

If not sucessful try:
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Ipod touch has white screen instead of home page, cant acess anything, any ideas?

problem acessing Ipod touch. have white screen instead of home page

dude your going to have to take it to apple because i can't tell if it's a hardware or software defect. your ipod might not be in warranty unless you got apple care.

Ipod touch has white screen and not responsive

ipod touch has white screen and not responsive, pls. suggest solution

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

3rd generation ipod touch has white screen with lines going down. Can't access anything. Any ideas?

My 3rd generation ipod touch has white screen with lines. Can't access anything. Any ideas?

Have you tried connecting the device to iTunes in recovery mode and restoring it? See this article for instructions on getting your iPod into recovery mode.
iOS: Unable to update or restore
B-rock

My apple ipod is having white screen

My appled ipod has a white screen when i switched on!!

Hi there sudheer_ipod_notworking,
You may find the troubleshooting steps in the article below helpful.
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/ts1382
-Griff W.

My iPod has a white screen. After holding down the middle and the menu button it goes black, then back white, and then beeps twice but stays white. It never shows the apple logo, just stays white - help!

My iPod has a white screen. After holding down the middle and menu button, the screen goes black then back to white and beeps twice. I have returned to original settings and resorted content to no avail. I still have a white screen. I have plugged it up and tried resetting again and again, still a white screen with two beeps - help.

I have the same exact issue. Fifth generation iPod Nano, blank screen, Restore had no effect. I'm running Windows 7 Home, with all software up-to-date. I suspect hardware damage. Any clarification would be appreciated. Thank you in advance.

My ipod has a white screen and the home button doesnt work

my ipod has a white screen and my home button doesnt work so how can i fix it?

Try as best you can:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use this program
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPOD Classic w/White screen

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