IPod classic will not connect in iTunes

My iPod classic 30gb (not sure if 4th or 5th gen) will not display in iTunes. I have followed the steps on apple support and came to the conclusion that windows was confusing the my ipod with a network drive but I cannot change the drive letter, an error message appears.
I am using windows 7 on a new laptop. iPod connects fine on my old laptop which has a windows XP os. My iPod is quite old, i have had it since 2005/2006 but i have never had any problems and i really dont want to loose all my music, videos and photos.
My sister has tried connecting her iPhone to this laptop afterwards and after a lot of hassle and iTunes constantly resetting, her iPhone finally managed to connect and is displayed in iTunes.
I have relativley good technical knowledge, i am very good at solving things and am good with computers as have an a-level in I.T, but this has me stuck and is fustrating! Any help would be most appreciated.

Hello,
I have a similar problem, I was helping a client today, he has an iPod Classic and wanted to download an album. I had to update his iTunes to Version 10, not realizing that this might not work with his older iPod. I connected the iPod to his computer via the Apple USB connector, and his computer did not recognize the iPod.
I have no idea what to do next, as I a more of a MAC user..
Thanks in advance for any help on this!
Sue

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