IPod classic will not reset nor will it restore

My 2nd iPod classic (30GB) will not reset after numerous attempts.
Also when I try to restore it to original settings, given a message that "The iPod cannot be restored because it contains files that are in use by another application".
I have Windows 7 Enterprise Edition and this has never happened before. The only thing out of the ordinary was that this iPod was not used for about 4-5 months which drained the battery as it wasn't recharged.
Any assistance is appreciated.

Had this one myself ... while playing music there's a little loop icon on the left right below where it shows the current position in the song. Touch it once to turn repeat off.

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