Ipod Classic will not restore or show in itunes

The other day my ipod froze so I decided to reset it. When I did that the original screen would not reappear and instead it told me to restore it. "Fine," I thought, but I was on an airplane at the time and didnt have any internet. When I tried to do the same thing with internet access, my ipod wouldnt even show up on my computer, despite going through the same steps. I've let the battery die and then plugged it into my computer to charge and try resetting again, but the dreaded "do not disconnect" screen comes up but my ipod isnt showing in itunes. I've updated to the latest version of itunes. What should I do? Help help! I have a 19 hour plane ride that would be tragic without my ipod.

Try charging to a wall outlet instead of a computer. It charges much faster.
And try the 5 R's > Apple - Support - iPod - iPod classic Troubleshooting Assistant

Similar Messages

160G iPod classic Will NOT restore

160G iPod classic Will NOT restore
Timeline:
1. iPod freezes
2. restart
3. everything gone from device_ creating appearance of factory settings having been restored.
4. plug into computer.
5. computer says it cannot recognize iPod because formatless
6. computer says initialize iPod
7. I initialize iPod
8. iTunes says iPod corrupt and to try disconnecting & reconnecting from computer. iTunes also says that if that doesn't work, to restore the iPod.
9. disconnect, reconnect, FAIL.
10. restored iPod. Followed all computer prompts for admin codes &c.
11. computer says iPod is restored & rebooting_ iPod screen begins to alternate between the screen that says "Connected: Eject before disconnecting" with the connection plug icon for about a minute_ and the "Syncronizing: Do not disconnect" screen with the spinning dual arrow icon for about 10 seconds.
12. Leave iPod alone for an hour.
13. come back to surmise that iPod is stalled somewhere in the finishing of the restore process.
14. Try repairing/restoring iPod through disc utility.
15. Same shenanigans that followed the restore through iTunes.
16. Try restore through iTunes Again.
17. Shenanigans begin again & go on for several minutes until iTunes magically goes to the screen that asks you if you want to automatically sync all muisc &c. I tell it no.
18. begin to try loading things I want into the iPod.
19. Everything freezes again after 2 songs.
20. Force quit iTunes when it won't respond.
21. try to reboot iTunes & can't.
22. Eject iPod
23. iPod ejects, but restarts itself & asks me to choose a language . . . I dread that I am back to square one.
24. Miraculously, with iPod disconnected, iTunes boots up again.
25. Heave a great sigh, reconnect iPod to see what happens & continue accumulating frustration like a windowsill accumulates dead bugs.
26. iTunes issues ultimatum: "iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod. "
27. Scream in my head. Mash face into keyboard. Type timeline item 26 and so on . . . Mentally prepare to start over.

For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes and click “Restore”

Ipod classic will not restore and will not work after many attempts

I have purchased and replaced 3 ipod models, This is my third one (80GB ipod classic) and with out fail after 1 year and 2 months after buying it, it stopped syncing with my itunes and now after 5 attempts to restore it will not restore and will not work. I am sick of this and find it preposterous. What is wrong with ipods..? what is wrong with my recent one?

I have tried to restore via itunes and I still get the same message on the Ipod after many many restore attempts."Use iTunes to restore" with the picture of a plug on the screen and then it just shuts down. Exactly 1 year and 2 months after I purchased it as was the previous Ipod I had in 07.... what is going on?
Are ipods not made to work with both macs and pc's? it seems they just shut down after a while
what can I do?

TS1372 My ipod classic will not restore

I got the white screen of death so i looked for solutions, i managed to get the ipod working again but itunes said the device was corrupted and also needed formatting, i again looked for advice on how to do this and was successful, but itunes says it the ipod needed restoring, i tried but it will not restore and i get the error code 1436, i have followed apples help and advice but to no avail, i have updated and reinstalled itunes but still same problem, i am stumped as what to try next, can anyone help please

Sorted the problem, I have an old laptop with windows XP on it, i installed itunes on it and connected the ipod.
Itunes recognised it repaired the fault and synced it so i don't know why my desktop would not do it.
i'm happy now.

Ipod Classic will not restore!!!!!

I just got a ipod classic from my friend the other day and im trying to put the music from my library on to the ipod. I have tried everything to restore this thing. Pressed restored, tryed to format it, put it in disk mode and tried to restore it. Nothing. Everything is still on there. and half of the songs on there are corrupt and it really is a pain in the.......... so if anyone could help me out it would be awesome.

I am having the same problem.Difference is i go to charge the ipod via usb cable and it says charging please wait the funny thing is since i ordered a new logic board from apple there was no battery connected so how would it say charging please wait?So then i tried the AC adapter and the apple logo came on for 2 secons then it said use itunes to restore.So the pc and my mac wont restore the ipod becauase it seems as if it wont detect it.Now how do can i fix this muck of a situation im in.My classic is fairly new problem was the logic board middle button stopped working so i bought a whole new logic board.

New 160Gb ipod classic will not be see in in Itunes V11.3.1(2)

I bought a new 160Gb Ipod classic. I bought it because my previous 2, older ipod classics, stopped syncing. One day they worked the next they didnt. I swear this happened after an Itunes update too. Anyway, I took one to Tekserve (local Apple service provider) and they told me one of the pins in the ipod i brought to them was damaged so the connection couldnt be made. I didnt really buy the answer, but since the ipod was older i figured, ok, I'll get a new one. Well I just got a new one. opened up the box, took out a new USB cord, plugged it into my computer and boom, NOTHING. The computer recognizes it in the Finder (MAC OS 10.6.8). Then again the MAC recognized my other 'broken' ipods too, Itunes just doesnt.
So I had hunch before this this problem has to be a software bug. Now its confirmed. There is no way a brand new ipod should not be seen in Itunes. Trust me i tried all the normal 'Ipod doesnt sync support stuff' and it doesnt solve the problem. This is an advanced problem and one that i need real answer on. Does an ipod classic work with Itunes V11.3.1(2) running on a MAC 10.6.8 OS? Ipod classics still cost $250 which is ridiculous since the technology is 5 years old, so if Apple stopped supporting them on the new Itunes without making that know I think there should be some serious press about this!
Please help.

Well I finally figured out the problem, not thanks to anyone from Apple for that matter. You would asume this problem has happened before and is still happening. The problem was I couldn't copy certain songs anymore from iTunes to my iPod Classic. When trying to copy certain songs I got an error.
If you have this problem it means your song file is corrupted. You can simply check this by trying to copy it from your hard drive to an external hard drive. Here you will also get an error message.
This means you need to replace all the corrupted files by a back up on your hard drive or download it again. I did this and now everything works fine.
Hope this will solve a lot of problems.

HT1320 My ipod classic will not connect to my laptop / itunes

my ipod classic won't connect to my laptop? I've just syncd my iphone 4s and I've reset the ipod.......help?

Hello Downing55,
It sounds like your iPod is not being recognized in iTunes on your Windows computer. I found an article with steps to address this:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

8 year old ipod classic will not restore

Tried it on two different computer, get the same message: error with the numbers., like 1429, 1439, etc. Refered to that problem solving sheet, did everything it asked still won't restore. Chuck it or take it to apple store for repair? Thanks for any help

I certainly wouldn't chuck it. Plenty of people (sometimes me) buy broken iPods on eBay. Just be honest in your listing. You could check with Apple, but there are lots of shops that repair iPods, just Google that.
You could also check eBay for a replacement. Most people are honest with their listings and there are plenty of good deals to be found.
I happen to be selling a 120gb Classic now and the current bid is only $49.50.
BW

TS1382 iPod Classic will not restore on iTunes

My audio suddenly stopped working yesterday while attached to the Auto stereo. Removed it from the car, attached headphones, still no audio. The unit is showing that it is working, just no sound from any speaker system I attach it to. Took another iPod and plugged it into the car, no problem, works fine.
Attempted to do the Toggle Hold, push menu and select reset. Still no joy, have tried the iTunes restore and I get a "cannot be restored because it contains files that are in use by another application"?
Any ideas how to correct this malfunction?
Thanks

try if this support article helps.

IPod Classic will not restore because firmware file cannot be found

It was suggested by an Apple store agent that I should restore my ipod to stop a an issue with tracks skipping that I suspect are related to bad sectors on the disk as all the songs play ok on my macbook.
However, when I try to restore I get an error reporting that the ipod firmware file cannot be found.
I have been unable to find any solution on the forums as to how I might resolve this issue.
Please advise how I might replace the firmware file and restore the ipod (the agent confirmed that bad sectors will be corrected during the restore process).
Thanks...Ian

1.Open the disk utility, hope your iPod appears there (left hand side), highlight it
2.Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3.Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4.Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
BE AWARE:
A low level format will cause the hard disk to scan the entire surface of the hard drive. The iPod will get really hot when doing this.
kind regards
Joe.
Message was edited by: J Barry

Will not restore or connec to itunes - just get the itunes logo and usb cale display on screen

ipod touch will not restore or connec to itunes - just get the itunes logo and usb cable display on screen

Hello...Any help? i cannot be the only person with this problem. My coworker is actually dealing with the same problem!!!!
As an update i uninstalled and reinstalled all ipod updates and Itunes completely. Still only have the folder with exclmation point problem. I have followed all of Apple Ipods websites support tips. no luck..
Please help...

I had to restore my Windows Vista and now my Ipod Classic will not sync

I had to restore my Windows Vista, before I restored I backed up my Itunes to a external hard drive after the restore I switch my I tunes back to laptop and my library was intact, however my playlist shows up as ghost images and will not play. My Ipod classic will not sync with laptop now.

See Repair security permissions for iTunes for Windows and/or Re: Why can't iTunes find the music from an external hard drive?
tt2

My ipod classic will not recharge or restore

my ipod classic will not recharge or restore

So you did evething here:
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
http://support.apple.com/kb/TS3694#error3194
Then try another computer.

Ipod classic will not sync with tv shows

except for only one but none of the other shows are syncing, Ipod classic will not sync with tv shows except for only one but none of the other shows are syncing. I have them checked but they still wont sync.

Are you getting any error messages during the sync process? If not, reset warnings on the iPod by right->clicking on it from under Devices in the left hand pane of iTunes and selecting Reset Warnings. Then resync the device.
B-rock

My Ipod classic will not sync a tv show episode on Itunes

My Ipod classic will not sync a tv show episode on Itunes even though I already have another episode working on my ipod classic and it says it

How is your iPod configured to sync TV Shows? What options do you have enabled from under your iPod's TV Shows configuration tab in iTunes?
No error messsages when you sync your Classic with iTunes? Try resetting all warnings with the device by right->clicking on it from under Devices in the left hand pane of iTunes and choosing Reset warnings. Then resync your device to see if any errors appears.
B-rock

Ipod Classic will not restore or show in itunes

Similar Messages

Maybe you are looking for