IPod Classic Won't Connect to Computer or iTunes

My iPod Classic 160GB started to stop showing up both in Finder and on iTunes a few weeks ago. If I connect it to a wall charger then it will still charge, so I'm fairly sure it's not a problem with the cable dock or anything. I've literally tried every suggestion I could find, but nothing has worked so far. The iPod still plays music fine, but it won't sync with iTunes or show up at all in Finder.
I've already tried resetting it (both while connected to the computer and not) and switching USB ports (it didn't work on another computer's USB ports either). I've tried everything listed on Apple's recommended solutions to this problem. I'm mostly resigned to having to get a new device, but I wanted to check and see if anyone else had any other possible solutions. Once again, I have tried all the basic troubleshooting problems, so please don't give me those. I would appreciate any help you guys can offer, thanks!

I have this problem too please help.

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Ipod touch won't connect to computer or itunes

I've tried to sync mt ipod touch but it no longer connects to the computer or itunes

Have you worked through each and every suggestion in this Apple support document?
iOS: Device not recognized in iTunes for Windows
B-rock

IPod Classic won't connect - need to restore. What do I do?

I installed the latest iTunes onto my laptop (Windows 8), and now my iPod Classic won't connect to my laptop or iTunes. It's also telling me I need to connect to iTunes to restore it. I can't connect it to iTunes.
When I plug in the USB cord, It starts the iPod in Disk Mode - still no connection. What do I do?!

Hi DanielleGuise!
It sounds like your iTunes installation is not recognizing that your iPod is plugged in, so you will need to address that issue before you can restore the iPod. Here is an article that will help you do this:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Ipod classic won't mount after updating to itunes 11.0.2

ipod classic won't mount after updating to itunes 11.0.2.
I updated to itunes 11.0.2 today, after delaying it for a looong time (I have it @ work and don't like the new layout).
Since then, none of my ipods will mount/show up/update. I've tried all USB ports, 3 ipods, 3 cords. Wondering if you know of any issues. I've restarted the mac about 15-20 times today since as soon as I hook up an ipod, itunes immediately spins the beach ball and won't let me click out of it.
I've restarted the ipods 10+ times each.
All of the ipods DO show up on my desktop though. Just not in itunes anywhere with 11.0.2.
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Finding this Post took some time but I thought it was me talking when I read it. I was having the exact same issue. I have a G3 I've been upgrading like mad, including a Sonnet G4-500 CPU a Maxtor 60gb & 80gb HDs 1gb of RAM a new LaCie Firewire800 PCI card Graphics card etc. the latest was installing Panther 10.3.9 on the new 80gb HD and also swapping out the old CD-ROM and replacing with the (Apple standard) Pioneer DVD-RW DVR-110D combo drive in it's place. got everything up and booted and poof! no burning. Toast worked read/write no problem. iTunes could read and import no problem, but wouldn't burn a CD.
Downloaded "PatchBurn 3.1.3" installed, re-booted and all is OK in burner land again :>)
I wanted to just post my additional thanks to the lead to Patchburner, and I'm going to donate to the cause. It's worth a $20 donation just for my joy of not throwing this computer out the window!!

HT1320 My ipod classic will not connect to my laptop / itunes

my ipod classic won't connect to my laptop? I've just syncd my iphone 4s and I've reset the ipod.......help?

Hello Downing55,
It sounds like your iPod is not being recognized in iTunes on your Windows computer. I found an article with steps to address this:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

IPod Classic won't connect to my computer

When i connect my ipod classic 80gb to any windows computer(i havent tried any mac) it won't even show up
Thje ipod doesn't even indicate that it's connected
I tried resetting with menu+middle button but still didnt work
These are the information i have except the serial number
Model: MB147LL
Version: 1.1.2 PC
Can anybody help me?

dont trust those dummies from genius bar there very incompetent and there techs terrible at problem solving I've figured out several problems with my ipod 30gb i used it in my car forever and never left my glove box i lost my usb cable and that's when i went to them for answers there was 2 problems 1. was my center click stopped working i fixed that by taking it apart scratching it but i fixed it what happens in the got these rubber boots glued (not very smart)under the wheel there total of 5 of them over time if you leave your ipod in hot place the glue starts melting and rubber boot start to move. 2.is try and go to local store that sells car stereos that have the ipod plug built in will let you use the ipod from the cable charge it. if your ipod works then you know it not bad
cause it should charge and play the music.anyway i think it cable problem with new USB cable they sell at the stores and don't work with 5th gen ipods. best thing is to look online for new cable that says 4th gen and up try this one
http://www.walmart.com/ip/Griffin-USB-to-Dock-Connector-Cable-for-iPod-Coiled/13 995979
don't lisen to them there trained to fix problem fast if the cant fix it they recommend you to pay upgrade price $125.00 and they send your old ipod to 3 party refurbishment center and they pay apple for the old ipods $25-$50
apple there to make money not care about you just your wallet
id say about 90% of ipods ive seen can be repairable or nothing wrong with them
long story short iam sure just your cable that bad and need to be replaced
if not walmart refund you your money and you havent lost penny
so if you like to go to local car steroe shop and tell them your looking buy radio that will play and control your ipod and you're there see if it works for your ipod there plug it in and test it for you and it free most car steroes will work with older ipods
if you ipod works then run wal-mart and buy your self new cable
hope this helps

Ipod Classic Won't connect

My Ipod classic will not connect iTunes? And every time I do connect it stops Itunes from Working?

I'm assuming you are using firmware 1.1 on the iPod, you might check with your BMW dealer and see if there is a software upgrade for your BMW that will correct the issue. The 1.0.3 upgrade fixed the connection on my BMW, but I have the post March 2007 iPod connection.

IPod Classic won't Sync to computer, says 74gb out of 80gb are used -but there's nothing on ipod. How do I restore?

iPod won't Sync to computer, says 74gb out of 80gb are used -but there's nothing on ipod. How do I restore? Is anyone else familiar with this problem? It had over 25 movies, thousands of songs & hundreds of pictures, and it seems like they're still on there, because 74gb are used out of the 80 but when I turn the ipod on it appears to be at factory, fresh out of the box settings and my computer wont recognise it at all...

For the following suggestion, when you connect the iPod to the PC, and iTunes open up, please close it, before you fix the drive.
Your iPod hardisk filesystem is corrupted, and maybe repaired by using command line, under DOS window.
chkdsk drive: /F
where drive: is the iPod ID D: or E:
You can also try clicking the IPod properties, and run error checking in GUI, tick "fix all error."
If you have access to a Mac, you can use DiskUtility, and run FirstAid to repair the iPod.
Good Luck!
BTW, this problem arise because, iPod did not complete, closing, the Sync process, due to timeout, for Windows systems, I think it is maybe caused by Antivirus, or some other plugins, trying to make windows 7 look like Mac OS X.

Ipod touch won't connect to computer, windows 7, and itunes, and won't charge on my computer

Whenever I plug in my ipod touch to my computer, NOTHING HAPPENS.There is no "bleep" sound, nothing shows up under my computer, nothing shows up in itunes, and my ipod touch won't even charge. How can I fix this?
I have tried many things to fix this issue, including reading and doing everything listed under "iOS: Device not recognized in iTunes for Windows".
I have:
- deleted itunes and reinstalled it
- reset my ipod touch using the home and power key
- tried fixing drivers
- using a different cord
- using a different computer (my ipod touch won't even show up on any other computer)
etc.
And yet my ipod touch still will not connect to my computer or itunes, and will not charge on my computer. It charges fine in the wall, though.
I have more information that I believe may be integral to fix this issue:
- My ipod touch is up to date with iOS 8.0.2
- My itunes is up to date with version 11.4
- I tried to connect my ipod using bluetooth, and it shows up like this
(other than this, it won't show up on my computer at all)
- After I had updated my ipod touch and itunes and even synced my ipod (which had worked fine), I had then put a facebook app and facebook message app on my ipod touch, which after I had done that the next day I noticed that my ipod touch would not even show up on my computer at all (so I deleted the apps) and yet the problem is still persisting.
- I installed iCloud on both my ipod touch and my itunes
- Other than what I stated, I have not made any changes to my ipod touch.
In my device manager, NO APPLE PRODUCTS/DRIVERS SHOW UP ANYWHERE
The only place that apple mobile device show up at is here -
I've even tried to reset/stop/set to automatic the Apple Mobile Device here, and still it does not help.
Someone please help me. I've provided much information, so some assistance would really be appreciated. If I need to provide more information, please let me know.

You can try going to Settings>General>Reset>Erase all content and setting and then try setting up via iTunes. If still problem then set up via wifi and go to an Apple Store
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Very frustrating.... iPod won't connect to computer or iTunes

I've seen other topics here posting similar issues, but I thought I would start a new one anyway.
Every time I connect my iPod to the computer, the "connected" screen pops up on the iPod, but nothing shows up in Devices on iTunes. Sometimes my computer recognizes it, sometimes it doesn't.
Up until a few months ago, I didn't have a docking station, so I connected my iPod to my PC quite often. I never had an issue with it. Now that I have a docking station that charges it, I don't connect my iPod nearly as often. When I do, I have problems. I tried downloading the new iTunes.... that worked.... for one time. Now it won't recognize my iPod again. So I tried re-downloading it again, still, nothing. I've reset my iPod; opened iTunes then plugged it in; plugged it in then opened iTunes; restarted the computer; and stopped the iPod service then started it again. Nothing helps; it won't synchronize and connect with iTunes.
Is this an iTunes problem or an issue with my iPod? Please help! This is really annoying.

Hi,
I've had this problem too, but the support articles don't help. I reinstalled 10.6 multiple times but it did nothing, then finally downgraded to 10.4.1, which worked. Now it's doing the same thing with 10.4.1. Every time I've had this problem, the device manager says Apple Mobile Device USB Driver isn't working. I've reset it multiple times. I don't really want to have to reinstall again, any ideas why AMD keeps failing?

IPod touch won't connect to computer after failed update?????

A few days ago, I had received a new cable to update my iPod touch from Amazon. This cable is not made by Apple. I have had two cables in the past from Apple, one that came with my 1st Generation Nano and one that came with my iPod touch. The former cable is the older version of the cable, while the latter is the newer version. A year ago the newer cable that came with the iPod touch broke. So I bought a new one from Apple. Then that one broke in June. Because I did not want to spend any money on a new one, I just used my old cable. It worked for a while until it stopped functioning. I have not updated my iPod touch until recently when I had purchased this new cable (which looks like the older version of the cable). It had updated my sister's 4 year old Video iPod and my 1st generation Nano. When I had plugged in my iPod touch with this new cable, my Compaq Presario V6000 laptop said it was syncing the iPod. But on the iPod screen it was saying the opposite. It was allowing me to use my iPod while Syncing it. Recently it has been doing that, when this iPod was brand new it was saying syncing, cancel to unsync. Now here is where the problem with my iPod has occured. So on the sync page on iTunes it said that there was a new update ready for my iPod. So I clicked update and allowed iTunes to download the software, extract the old software, and back it up. But in the middle of backing it up, it said my iPod was disconnected from my computer. When it was clearly connected to my laptop. I unconnected my iPod and reconnected. Now it said it was connected. It said I had to restore my iPod to its original settings and while it was doing so, it said that my iPod had disconnected again, while it was clearly plugged into the computer. Now my iPod won't even update at all. And every time I press the hold button it shows the symbol for itunes and the cable, meaning that I should be connecting to itunes, even though it is hooked up to the computer but not being recognized. The cable works though, because right after this I had updated my Nano to see if the cable was broken. I forgot to mention that similar problems with connecting and disconnecting occurred with the other plugs to, but not to this extent. Can anybody please help me solve this problem? Could it be the cord? My ipod? My laptop(I would say that it is my laptop's fault, seeing that it is a piece of garbage. But I tried connecting my iPod to my sister's macbook pro and it did not work either)? Would you recommend me to just bring my ipod, the new cable, and my laptop to the Genius Bar at the Apple Store and ask them in person??
*Sorry if some of the wording does not make sense. If you need any other information ask me. I want this solved as soon as possible.*

Could there be a problem that is happening to my ipod right now that is not associated with a usb cable problem? I want to avoid buying a new cable until I eliminate all other problems that I could have. If it is not a cable problem I don't want to spend money on something that is not necessary at the moment.
By the way, by following your advice with my current cable, iTunes recognized my iPod, and said you must restore this iPod before you can use it with iTunes. I clicked on restore. It extracted the software and once that was done it said Preparing iPod for restoring. It started to do it but then it said "The iPod "iPod" could not be restored. An unknown error occurred (13)."

Ipod touch won't connect to computer at all.

I got a new generation iPod touch for christmas. Updated the iTunes and all that jazz and it worked fine. I probably only plugged it in about 3 times or so because I have a dock that can charge it. (I haven't plugged it into the computer since I put it on the dock so maybe that has something to do with it?)But today I plugged it in and it won't connect to the computer at all. The computer recognizes it because when I plug it in that pop up comes up that says "this device can perform faster if you connect to it a Hi-Speed USB port" but it won't charge or connect to iTunes. But, my other ipod will connect and open iTunes with no problem.
Any ideas? I don't know what else to do and nothing on the support pages fixes my problems so I really need you guys.

nope. i thought about trying to restore it but i'm afraid i'm going to be stuck with a 300 dollar ipod with nothing on it. and i think it's completely stupid that you have to pay for support because i was looking for a number to call but my parents didn't get any coverage when they bought it for me. i don't know if you have it but if you do, try calling and please please pleaseeee let me know. you'd be my savior. haha.

Ipod classic won't connect to car stereo

I have a three year old iPod classic - and it no longer will connect to my car stereo - i drive a 2006 volvo xc-70. I plug it in - and it doesn't register or recognize that the iPod is even connected. the ipod stays charged, so i presume that the cable is still connected properly to the stereo - and it works when connected to other devices. is there new firmware or updates that are not compatible?

Ok, I'm not familiar with the model of head unit you refer to. Maybe it's simply not possible to connect this way.
Is it at all possible to contact the manufacturer and get there advice.
As I said, I've never come across a car head unit that connects an iPod via a usb connection. My Kenwood unit has a usb connection and will not recognize an iPod connected in this manner (using the iPod cable). The Kenwood needs the specific iPod multi pin connector.
Also, simply connecting via usb will probably not supply a charge to the iPod from the head unit.

Ipod classic won't connect with PC unless reset

Everytime I conect my Ipod to my windows 7 pc it does not appear in the iTunes list as connected devices, the iPod screen also does not recognise the PC when connected via USB. Reset the Ipod and it wil then connect as normal. A reset needs to be done everytime I want to sync.

A typical case of Antivirus intervention.
Antivirus has a tendency to freeze iTunes sync Operation with Ipod Classic, causing a timeout, which corrupt your iPod filesystem, so when iTunes cant read the iPod, it is pointing to this problem. Other causes is when your iPod hardisk is dying, or your battery is dying causing hardisk crashes.
My suggestion.
Connect your Ipod to the PC and run chkdsk, to fix any iPod diskerror, then disconnect it, after chkdsk complete.
Disconnect your PC from Internet. (just to make sure no nasties creep into your system while you syncing.
Stop the Antivirus program
Connect your Ipod to the PC
When Itunes Open up, Restore your iPod please, this is for iTunes to map correctly, to fix the corrupted filesystem.
When Restore complete, eject the iPod and reconnect again.
Sync your ipod, preferably manually Manage in small batches and disconnect after every batch, to check that all is well, since you got such a huge library.
When all sync is complete, and iPod disconnected, start back your Antivirus and connect back the Internet.
Good Luck! and have a Nice Day!

IPod classic won't connect to iTunes after erase in disk utility

I think my hard drive is failing on my 120gb classic and so I decided to wipe it and start from scratch. Admittedly I rushed into the process and wiped it in disk utility without doing much research. Now it doesn't show up in iTunes but it is showing up on my desktop. Any ideas on how to fix this issue?

Hi I had a similar issue with my 160gb Classic
Went through many things with Apple on the phone all to no avail.
Took it to the Genius Bar and managed to get it recognised by iTunes and then restore....but when i plugged it into my MBA or IMac it was not recognised by iTunes and just appeared on the desktop..again.
Given that i am using Yosemite and iTunes 12 and reinstalled iTunes, Apple answer was to do a reinstall on my MBA!
Reluctantly i did this and it worked!!!!!!!!
It was recognised by the ancient iTunes9 before updating to 12 again and it was still recognised....
Just got to reinstall all my music, photos, documents.....at least i have my retro 160Gb iPod Classic to load everything on....
hope this helps

IPod Classic Won't Connect to Computer or iTunes

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