IPod Classic won't play movie

I download Les Misérables from iTunes with a redemption code I got within my DVD.
It plays perfectly fine on iTunes.
However once I synced it to my 80GB 6th gen iPod Classic, it does not play.
It simply goes back to the previous screen (choose a movie).
Any ideas on how to fix this? - as far as I'm aware, this is the only video that does not work, all others do but they are home videos.

I have an 80 classic and i started getting new movies and tv shows and my ipod stoped playing movie files. The time i experienced this was May 22, 2009. I loaded the free episode of the Glee Club offered by itunes. Did you ever find out how to fix that. Someone PLEASE HELP!!!!!!!!!

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5th Gen iPod Classic won't play video

I've been having a problem getting my 5th gen. iPod to play video podcasts. I'm using iTunes 9.2.1 and os 10.6.4. For about a month or so now my iPod will play a couple videos and then it just stops playing them. It usually finishes playing but then goes to black screen before the next video starts. If I click the pause button the battery indicator shows up at the top and three podcast titles quickly display and then disappear, and then the screen returns to the menu. From that point it won't play any video podcasts; until I resync the iPod then it will play three of four video and quit again until it's resync'd. Even after it stops playing videos it will still play audio podcasts without interruption.
I've tried restoring my iPod, but I get the same behavior after the restore.

I have an 80 classic and i started getting new movies and tv shows and my ipod stoped playing movie files. The time i experienced this was May 22, 2009. I loaded the free episode of the Glee Club offered by itunes. Did you ever find out how to fix that. Someone PLEASE HELP!!!!!!!!!

IPod classic - won't play video podcasts

Hi Community!
I have a shiny new iPod classic 160GB, and I love it ... except for the fact that I can't play video podcasts with it.
They play fine on iTunes, and my audio podcasts work great, but no video podcasts.
When I click on one, the screen goes black for a few seconds, then goes back to the menu.
Please help me!
Thanks!

Hi, I have the same problem, but videos i converted to mp4 under the iPod specs..
I transferred some and all played OK... decided to transfer more vids and now those freshly videos don't play
They transfer to my iPod classic, i.e no error message.
Then i browse my ipod try to watch a movie and the same thing as you, black screen and then the menu slides back into place as i have not watched it
I tried reset center +MENU, tried restoring ipod, now i tried "Create an iPod or iPhone version" and i got this warning
"One or more videos were not converted because they're on the right format" so the format or encoding is not the problem with my videos
I will reinstall itunes if that doesn't work i will defrga my hard drive if no then a itunes repiar... i hope something works

IPod Classic Won't Play Songs, but Resetting Worked??

I have a brand new iPod Classic that I just bought on Saturday 10/26/2013.
I got it all set up on Sunday 10/27, and started listening to it at the office yesterday, Monday 10/28.
I started using it at the office again today, 10/29, and after a few songs, I noticed that the progress indicator was pegged at the end of the song, with 0:00 remaining, but the song continued to play. I was curious about that, so pressed << to go back to the start of the song. The song reset to the begining, but would NOT play. I tried power cycling, and tried playing other songs, all with the same result - the song would show up in the screen, but would not play.
I saw the instructions on the Apple support page suggesting resetting the device, and sure enough, the iPod now plays again.
Here are my questions: This seems to have been a known problem for at least a few years, judging from the time/date stamps on the earlier discussions I've seen on this forum.
How is it that this problem has never been fixed?
How is it that you release a product and have instructions for the user to just try resetting the devce when it fails to work? If I released a product like that, I would probably be fired.
Are there any plans to provide a software update that resolves this issue?

I had the exact same problem happen with my iPod Classic. It was playing along just fine - and then went silent. When I checked, it was skipping from one song to the next. Now I can't get it to play anything.
Not sure what AAC version is, but if it was working fine for the last two years, I don't believe that changing the format would make a difference. It must be something else.

Ipod touch won't play movies or songs w/album covers

Hi all - Before I left for a very long trip I downloaded a bunch of tv shows, movies and songs from itunes on a 32G ipod touch. I also was asked to update the software to 2.1 - which I did.
Prior to this, everything worked great!! I even had a movie on the ipod that worked fine before, but I hadn't finished watching it, so I left it there to finish now.
Sunday night, I got on the plane for my first leg of the trip, and tried to finish watching the movie and got the error message "this movie could not be played." I then tried every other video I had downloaded from itunes and got the same error message each time. Sometimes it would display the play, pause and volume controls, but never any video - and the error message would always appear.
Then I went to play my music -- nothing!! Except, I realized today, songs that do not display album covers play fine... I know this sounds odd - but it is true. I can only listen to songs that do not have album covers connected to them. The others are silent until they end.
So basically, EVERYTHING (music and videos) that I have downloaded from itunes does not work and every song that I downloaded from a CD does work. And Sunday morning, before doing the software upgrade, it all worked fine...
I have turned the device off and on a bunch of times -- I have reset all settings at least five times. I let the battery drain out and recharged it and still no change... I would even be willing to wipe the device clean and start over - However, I will not be near my computer for several weeks.
Can someone please help me - At 4am PST I leave for the airport to get on another plane for a 10 hour trip and cannot maintain my sanity without my music and videos.
Thank you in advance for your help and thank you on behalf of all of the passengers on my next two flights too!!

Hey!
I recall encountering this problem myself after the 2.1 update.Albeit only with some of my iTunes purchases(only the ones I'd bought thru my iPT).
I did a couple of resets,which did nothing to resolve the problem.
In the end, I re-connected to my Mac and did another 'sync'.Which then cured the pod of it's problem.
Not much use to you at the moment I know,but it was(in my case) an easy remedy to the problem.
Cheers,
John

MacBook Pro won't play .mov or .wmv files.

Since "upgrading" to Lion my MacBook Pro won't play .mov or .wmv files, all I get is a black screen and the audio. It's so frustrating!!
I've read many other posts all along the same lines and wherever possible I've tried to follow the advice which has been given but nothing works.    I've updated all the drivers I can and I've even reinstalled Lion, nothing makes a difference.
I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update.
I had no problems when running Snow Leopard and it would seem, looking at everyone else's problems, that the common issue is Lion.   Seriously, this is one area where Lion is a backwards step.   It should just work (like most things from Apple), but it doesn't.
Personally I believe there is a problem with Lion but from what I've found out from speaking to friends with other Apple kit, this might be a random issue only affecting some people as some have said they've had no problems while others have had the same issues as me.    One guy reinstalled Lion and it resolved the issue for him, I've not been as lucky.
As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!

I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update... As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!
This is a peer-to-peer user forum. Perhaps you would see more action if you and others would file a formal "Bug" report with Apple QuickTime technical people rather than repeatedly reporting a possible problematic problem which may or may not affect others on a random basis. QUICKTIME PRODUCT FEEDBACK
Since you aren't seeking further advice here is what I have observed. Not being a regular WMV file user, I had to create my own sample file to test—a WMV 9 file containing WMV3 compressed video and WMA2 compressed audio. Since I normally use QT 7 as my primary media player, I also stored the WMV data in its partially decompressed form in an MOV file container to avoid pre-playback delays in "classic" player routines and also provide a secondary playback test of MOV wrapped content. These files play as follows using the Flip4Mac component/player support and uncoded URL uploads:
QT 7.6.6 "Open File" - both files play correctly.
QT 7.6.6 "Open URL" - both files play correctly.
QT X.1 "Open File" - WMV file plays correctly. MOV file plays video without audio.
QT X.1 "Open Location" - WMV file appears to open but plays with "black" screen and no audio. MOV file plays video without audio.
VLC "Open File" - WMV plays correctly. MOV file doesn't open,
VLC "Open URL" - WMV file plays correctly. MOV file appears to open but nothing plays.
MPEG Streamclip "Open File" - both files play correctly.
MPEG Streamclip "Open URL" - both files play correctly.
GarageBand - WMV file will not import but MOV file does.
iTunes - WMV file will not import. MOV file container is accepted but as soon as iTuness sees the compression formats, it aborts import.
Safari - WMV file URL auto-downloads and playes in the QT X.1 Player. The MOV file URL opens and plays in Safari.
As you can see from these results the files do play but are subject to many different constrints based on old/new video technology support, independent QT subsets and/or container trapping constraints. In short, individual user results will depend on presence/absence of component support, actual compression formats, file container, application being used, and how the application is being used. Unfortunately, most users here can't or won't provide the prerequisite information or a sample file for independent examination. This makes it next to impossible to give advice in these matters or categorize the specific nature of the problem.
SAMPLE WMV FILE
SAMPLE MOV FILE

Ipod shuffle won't play tracks in order

My ipod shuffle won't play tracks in order even when I have the shuffle button off. I have sync'd it on itunes to play in order but it just continues to shuffle all the tracks! Please help. Thanks

I found a post about this problem from November, it is apparently how the iPod Shuffle handles podcasts. It sorts them in REVERSE chronological order, and moves them to the top of the play list. It's unbelievable that Apple has let a problem like this persist for so long.
Here is the discussion I mentioned:
http://discussions.apple.com/thread.jspa?messageID=6259808&#6259808
It offers a way to partially fix the problem, but one that I find entirely unacceptable. The only lasting solution mentioned was to buy a different mp3 player, which I'll be doing as soon as I return my Shuffle and get my money back.
The sad thing is that in addition to Apple losing money on the sale of a Shuffle, they're also loosing money on songs I would be purchasing from iTunes (I got a $20 gift certificate for my b-day that I'm going to sell to buy other music that will play on a non-Apple mp3 player), and they might loose potential customers because I've been complaining about this to everybody I know!
-edit-
Correction, I found a discussion dealing with this from 2005!
http://forums.ilounge.com/showthread.php?threadid=107321
-end edit-
Message was edited by: TrevorJacobs

My 5 year old iPod classic will not play on my Yamaha CRX-332 cd receiver but my 3 year old iPhone 3g will. Any suggestions to get my iPod to read the receiver or get the receiver to read the iPod?

My 5 year old iPod classic will not play on my Yamaha CRX-332 cd receiver but my 3 year old iPhone 3g will. Any suggestions to get my iPod to read the receiver or get the receiver to read the iPod? The receiver should be able to play the iPod with a USB connection or with the iPod dock. Neither works with my iPod however both work with my iPhone 3g. The iPod has the latest software. Any thoughts?

If it is a 5-year old iPod, there is the possibility that the receiver simply won't work with the older software (there hasn't been an iPod Classic software update in years). You might try contacting Yamaha support (or doing a google search) to see if it is a known issue. One solution (probably the easiest) is to get a cable that connects a min jack (i.e., a headphone jack) to stereo cables, and just connect the iPod up that way. You eliminate the risk of corrupting the iPod, and it is a solution that should always work. Just use a wall charger to power the iPod.

Ipod classic won't mount after updating to itunes 11.0.2

ipod classic won't mount after updating to itunes 11.0.2.
I updated to itunes 11.0.2 today, after delaying it for a looong time (I have it @ work and don't like the new layout).
Since then, none of my ipods will mount/show up/update. I've tried all USB ports, 3 ipods, 3 cords. Wondering if you know of any issues. I've restarted the mac about 15-20 times today since as soon as I hook up an ipod, itunes immediately spins the beach ball and won't let me click out of it.
I've restarted the ipods 10+ times each.
All of the ipods DO show up on my desktop though. Just not in itunes anywhere with 11.0.2.
One more thing: It's not the cables or the ipods: they both mount fine when connected to my laptop (running old *** 10.4.11 and itunes 9.)
Machine is a Mac Pro running 10.6.8.

Finding this Post took some time but I thought it was me talking when I read it. I was having the exact same issue. I have a G3 I've been upgrading like mad, including a Sonnet G4-500 CPU a Maxtor 60gb & 80gb HDs 1gb of RAM a new LaCie Firewire800 PCI card Graphics card etc. the latest was installing Panther 10.3.9 on the new 80gb HD and also swapping out the old CD-ROM and replacing with the (Apple standard) Pioneer DVD-RW DVR-110D combo drive in it's place. got everything up and booted and poof! no burning. Toast worked read/write no problem. iTunes could read and import no problem, but wouldn't burn a CD.
Downloaded "PatchBurn 3.1.3" installed, re-booted and all is OK in burner land again :>)
I wanted to just post my additional thanks to the lead to Patchburner, and I'm going to donate to the cause. It's worth a $20 donation just for my joy of not throwing this computer out the window!!

Recently, my Ipod classic no longer plays grouped consecutive podcasts continuously.

recently, (I believe the since most recent update) my ipod classic no longer plays grouped consecutive podcasts continuously. In the past it work quite effectively.
I checked the shuffle switches, and they were all turned off.
None of the threads that seem to address this issue effectively.
Don't have this problems with my iPhone 4GS.
Does anybody know what gives? Not real keen on Updating Software when options and features removed.

Did a restore without any media being put on, here are the stats, and the increase from the original posted:
Retracts: 1                         (+0)
Reallocs: 280                     (+64)
Pending Sectors: 480         (+48)
PowerOn Hours: 198          (+1)
Start/Stops: 24856             (+50)
Temp: Current 33c             (+6)
Temp: Min 14c                   (+0)
Temp: Max 54c                  (+0)
Although the hours, and temps don't matter much I included them anyway. Here are the stats after another restore, and all the media being added (increase from original, not last restore):
Retracts: 1                         (+0)
Reallocs: 400                     (+184)
Pending Sectors: 48           (-384)
PowerOn Hours: 198          (+0)
Start/Stops: 24861             (+55)
Temp: Current 36c             (+9)
Temp: Min 14c                   (+0)
Temp: Max 54c                   (+0)
The pending sectors went drastically down, which is awesome, lot less songs are skipping.. Except the reallocs went significantly up as well, I assume that would be due to the remaps of the pending sectors? And should I try more restores to see if that would help try to fix the problem, assuming it would be fixing desk/memory errors?

My 160GB ipod classic stopped whilst playing music and will not turn back on despite having almost a full battery. I have tried connecting to itunes and a docking station but will not turn on at all - HELP?!

My 160GB ipod classic stopped whilst playing music and will not turn back on despite having almost a full battery. I have tried connecting to itunes and a docking station but will not turn on at all - HELP?!
I've had this from new for 2 years, the battery life is excellent and lasts for days so I know it's not a power issue as it was fully charged that morning. No signs of connection in itunes, it's not showing as a connected device.
Can anyone please help?

Hi gscoops,
Welcome to Apple Support Communities.
You may find the steps in our iPod Troubleshooting Assistant helpful:
http://www.apple.com/support/ipod/five_rs/classic/
Best,
Jeremy

IPod Classic won't connect - need to restore. What do I do?

I installed the latest iTunes onto my laptop (Windows 8), and now my iPod Classic won't connect to my laptop or iTunes. It's also telling me I need to connect to iTunes to restore it. I can't connect it to iTunes.
When I plug in the USB cord, It starts the iPod in Disk Mode - still no connection. What do I do?!

Hi DanielleGuise!
It sounds like your iTunes installation is not recognizing that your iPod is plugged in, so you will need to address that issue before you can restore the iPod. Here is an article that will help you do this:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Take care, and thanks for visiting the Apple Support Communities.
-Braden

IMac 2008 OS10.9.1 external dvd won't play movie DVD's

iMac 2008 OS10.9.1 external dvd won't play movie DVD's. Other DVD/CD's are recognized.
My internal DVD/CD p-layer/burner stopped working 3 years ago like many other iMacs did.
Any help would be greatly appreciated. This is all red because I am ******!

I have discovered, no thanks to Samsung techs, what the problem is, and it might be revealing for others, as well. It seems that DVD Player, which is the app Apple provides in OS x for (naturally) playing videos, doesn't work with external drives if the computer has an internal drive – even when, as in my case, the internal drive is dead.
I have learned, however, of the existence of a couple of alternative, free applications that run video and audio disks with external optical drives, and one of them, at least (VLC), seems to be widely acclaimed. Does anyone know whether bypassing DVD Player could be a bad idea? There were some gripes from one or two reviewers about awkwardness with playing audio DVDs with iTunes, but I'm not sure what they meant when they said that you have to click on individual items in a selection. Would that mean, for example, having to click on each movement of a Mozart trio? That I couldn't play an entire album's contents of another kind of music without clicking on each song?
Getting the internal optical drive replaced would be prohibitive, even if the parts could be obtained, so I guess I'm stuck trying to deal with the external drive I have and finding the best replacement for DVD Player that I can find. The interesting thing is that the drive works beautifully with a MacBook Air I tried it with, so I guess that is because the Air doesn't have an internal drive?
Wouldn't you think that Samsung techs would know all this? The one I spoke to told me to make sure that my system preference for CDs and DVDs was set to open automatically with DVD Player and sent me all kinds of FAQs, plus a way to get an RMA number for a return. Not a word about difficulties with Macs having an existing internal drive. And all after spending a very long time talking with me about what was going on, what the error message was, and so on. I guess the message hasn't gotten to them.
I hope this information will be helpful to someone.

Does the iPod Classic 7th generation support movies in the HD format?

Does the iPod Classic 7th generation support movies in the HD format as well as SD or just SD?

No, the max resolution for video playback is generally 640x480, as stated in the specs
http://www.apple.com/ipodclassic/specs.html
The screen is actually half of that resolution, at 320x240. HD at 720p is 1280x720. HD at 1080p is 1920x1080

Ipod classic won't update

the past few times I've connected my ipod to to itunes, it doesn't update. there's also no "update ipod" option under any menus. ***? anyone know why?

I have a different issue but my ipod classic won't update either, figure I'd post in the same topic.
I can download the software but once it extracts, an error message pops up saying my ipod can't be updated and a code (1462) is at the end of the message.
I have 1.1 and no previous issues with updating or with the ipod. I've tried rebooting it and no difference.
Any ideas why or what to do?
Thanks in advance.

IPod Classic won't play movie

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