Ipod classic wont play when docked

i have a recently refurbed/replaced ipod classic thats was replaced by Apple when the battery went capput
i have since bought a dock which is compatible with classics
this dock will play my wifes ipod nano and her iphone 3GS
but will not play my ipod classic 160
it is on firmware 2.0.4 and itunes says is upto date
I have tried resetting ipod
I have turned dock on and off
I have restored my ipod and reinstalled all my files
i have contacted the dock manufacturer and state it is not their fault
how do i get this to work ?
I have since tried it on another dock on my DAB radio and wasnt recognised on that either

Wow, ive been having the same problem for a month now. It the car the music started flickering or whatever, then all of a sudden audio completely stopped from the ipod. Doesnt work with any type of speakers through the headphone jack and it doesnt play when docked on a ihome. It will still hold music, it looks like it playing because the time continues and the blue bar moves, but no audio.

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