Ipod classic wont start up or reset after sleeping mode

Hi. I've just got a new iPod Classic 160Gb, one week old. Everything is fine except that it won't turn on after sleep mode is on. I cant do the restart. The iPod somehow does not response to the menu+start buttons at the same time. It however wakes to live when I plug it to the computer. But when not in use and after it enters sleeping mode I still cannot turn it on. The only option again is to plug it to the computer. This is not right...?? It has the latest software and I have reset to original setup through iTunes.
Anyone know how I could solve this problem? Could this be a hardware fault?
Robban22

Hi, did you ever find a fix for this? My iPod Classic has just done the exact same thing - red X, won't be detected on Windows, and won't go into disk mode (will go into Config mode, but I can't see anything in that mode that will help).
Would really like to be able to put this into disk mode so I can try to restore my files...

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My ipod classic wont start it only shows the apple sign and wont sync ? can anyone help

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Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
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http://support.apple.com/kb/TS1383
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Reset your iPod.
Turn the Hold switch on, then off again and then press-and-hold the Menu and Select (centre) buttons at the same time for at least ten seconds. During this time, you should see the Apple logo appear on the iPod. After a while (it could take up to four minutes) the iPod should display the Main Menu screen and it will be ready to go.
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My ipod is displying apple logo and wont start up, hard reset leaves it the same, disc mode works but iTunes doesnt "see" it even if the computer does.

"My ipod is displaying apple logo and wont start up, hard reset leaves it the same, disc mode works but iTunes doesn't "see" it even if the computer does."
It worked two days ago fine, for two years, until I installed this newest iTunes update, then for one day it kept on freezing and going to apple logo screen mode, then today it only goes to that screen and wont start up at all.
I've tried the hold down two buttons hard reset, that doesn't help. I've tried disc mode... but iTunes doesn't "see" it even if the computer does.
This is a pristine ipod, never exposed to adverse conditions, never dropped, never wet, and it worked perfectly two days ago.
Can I factory reset it somehow? (considering itunes can't "see" it)
[Ipod classic 160gb less than two years old.]

Looks like I might have found the solution on a youtube comment:
R.O:
"Plug into you laptop first, whichever set up you use that has iTunes, i know it won't read it, don't even open iTunes as of yet. Do the typical reboot "Menu +Center button at the same time" and hold it, DONT LET IT GO like we were told, when the apple pops up.. KEEP HOLDING IT it will make a new ding sound I've never heard before. and since its hooked to you laptop already an error message pops up and says apple will need to download something to repair your iPod. I when u see that that when i let reboot buttons go. hit ok on the laptop something downloads for like 20 seconds then the iTunes icon hops around when you open it it has a screen with an iPod classic on it and says "Software version blah blah, iTunes will check for an update on such n such date" AND FINALLY there's a "Restore" button. click that and you will be back to square one with your iPod. Renaming , adding all the music on it, but it will work again, finally. "
I had to do it twice, because my mac froze the first time, but its recognized it now and is downloading the software as we speak...
Now I've clicked the restore button and it's restoring... I'll post again if its a success, otherwise assume failure.

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ipod classic wont restore or reset error code 1415,,1417,

I assume you have seen this article regarding this error message.
iPod: Cannot restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
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https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock

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when you did the reset, did you follow these procedures?
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Try a Reset.
Turn the Hold switch on, then off again and then press-and-hold the Menu and the Select (centre) buttons together for at least ten seconds. The Apple logo shoudl apapera at soe stage and then the iPod will re-start.
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Hey Grimeymouse,
Thank you for contributing to the Apple Support Communities.
It sounds like your iPod classic is only playing sound in mono when using multiple headphones.
Since you've likely isolated this behavior to the iPod by trying multiple headphones, see this advice from the "The headphones don't work" section of the iPod troubleshooting basics and service FAQ:
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Have you recharge your iPod for at least 2 hours, preferably till the Full charge Battery symbol comes ON.?
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http://www.apple.com/support/ipod/five_rs/classic/
You did not by chance bought the Hello Kitty special edition?
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The songs on my Ipod Classic wont play at all although you can feel and hear the machinery working hard. The tracks are not playng at all but you can see the Ipod rewinding them all and returning to the album. And this happens to the second IPOD I have!

The songs on my Ipod Classic wont play at all although you can feel and hear the machinery working hard. The tracks are not playng at all but you can see the Ipod rewinding them all and returning to the album. And this happens to the second IPOD I just got!

First off, I would STRONGLY suggest that a external hard drive would make you life much easier by at least being able to back up your songs on the external drive for when you need them. Even if you don't want them in the iTunes library, you can have them all ready on the external to be re-added as needed. You can get 100's of gigs for under $100 shipped.
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howdy katie
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be sure and take good care of your "Classic", as it truly is a classic (discontinued) - I have seen new-in-the-box on eBay for ±$499 / 160GB model - used around $150-250
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Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.
Above from:
http://support.apple.com/kb/TS3694#error28

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Ipod classic wont start up or reset after sleeping mode

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