Ipod classic works,nano and shuffel dont anymore!

Someone please help! My sons are driving me crazy! My 160gb classic works on itunes but my kids ipod nano and shuffel no longer do,they used to but they are not even recognised when connected to my computer! I have tried everything that "Apple" have advised but nothing seems to cure this problem!

I also had this problem last week.  in the meantime,  I have upgraded Itunes in Maverick.  when i connected this am -  it took about 15 minutes for the connected iPod to show in itunes with message " ITunes cannot read the information on this IPod"   there was an "OK" button underneath the message.   select OK.   the iPod will show as empty onscreen and a prompt to reset to factory settings.   I reset to factory settings - ejected iPod - restarted computer - connected iPod - ITunes then treated my iPod as "new" - for setup.  now after sync - ALL IS FINE AGAIN... 

Similar Messages

  • I have a 4th generation ipod classic (click wheel) and it's giving me a sad ipod error as well as not mounting in itunes... I hear a clicking inside when it is connected to power but nothing is working. Help!

    I have a 4th generation ipod classic (click wheel) and it's giving me a sad ipod error as well as not mounting in itunes... I hear a clicking inside when it is connected to power but nothing is working. Help!

    You won't believe this but a friend of mine (who happens to be an Apple Genius) told me to put a towel or cloth on a sturdy countertop (I know this may sound weird) but hold the selct button (in the center) and menu part of the wheel at the same time until an Apple logo comes up on the screen and then quickly turn the ipod on it's side and wack it on the counter where the towel is so as not to damage anything cosmetically. It seems the clicking is the hard drive reader is stuck and this dislodges it. Mine works now (no clicking) and all seems to be well again. Who knew?

  • I have an ipod classic 160 GB, and itunes 11.0.1. Itunes won't sync when I try to sync several cds I've downloaded into itunes. If I try to sync the same cds one at a time, it works. What's happening? What's the fix?

    I have a  sync problem when trying to sync multiple cd's I've downloaded into itunes, at the same time. I have an ipod classic 160 GB, and use itunes 11.0.1. If I delete the songs from itunes, reload the same discs one at a time, and sync after each individual cd, all goes well. What's going on and what's the fix?

    Thanks for your help Jim
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  • TS1425 My ipod classic has frozen and ive tried the suggested remedies but they havent worked please can you advise me how to unfreeze it?

    My ipod classic has frozen and ive tried the recommended solution but it remains frozen. Please can you advise?

    I don't know what the "recommended solution" is unless you describe it, so did you try a Reset
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  • How do I make my iPod classic work with iTunes 9.1

              How do I make my iPod classic work with iTunes 9.1?

    You are correct in some of your assertions, Limnos but, if I were to follow Apple's wishes, I would have to purchase the latest and greatest Apple product every month!  I refuse to do that.  I understand that my G4 is old but, it does what I need it to do.  To answer your question though, I purchased the iPod classic as a refurbished unit, about 5 years ago and had it replaced three times, since then so, there is no way for me to know how old it is.
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  • Help!  iPod classic works with stereo, in car, but won't connect with PC

    I've been to the Genius bar, my iPod classic works fine on their Mac and their Mac/PC. It works fine in my stereo and in my car. However, when I try to hook up with my Dell, it no longer recognizes it. I've uninstalled and re-installed the latest version of iTunes. (Also unintalled Quicktime, Apple Software Updater and the Apple Mobile software. When I try to connect (even bought a new cord, in case that was the issue), it thinks about it for a long time and never connects. Do I need to have a minumum amount of space on my hard drive in order for this to work (it's pretty full right now). Or is there something I'm doing wrong?

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  • Ipod Classic 160GB crashes and reboots during Video playback :S

    I recently brought a film on itunes and have watched it on my computer and it works fine, i have also tested its playback on 4 other video ipods but when i try to watch it on my ipod classic it crashes and reboots after about 20 minutes, however i can click the select button and get past the crashing point and the film plays fine. Can anybody help? i also have 4 other films on there that work fine its just this certain point on the movie.
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    just wondering if you were using Vista ( Nvidia drivers) with SATA drives. I have the same problem as you and i thought it was a problem with my ipod touch. My friend has an ipod touch as well and i tried to copy the file to his ipod and the same problem occurred. played for about 10 minutes and crashed both ipods, sometimes back to menu other times reboots to apple symbol.
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    I then copied the same files to my laptop with an IDE hard drive running XP and it works perfectly.
    Dont know why or how i can fix the problem but i now only transfer video files on my laptop instead of my brand new super fast Vista PC. could be the PC is trying to transfer files too quickly and they become corrupted somehow. Its very annoying but the workaround works until a solution is found.
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  • Help Please..Until recently I have owed 2 iPod Classics - 2007 80gb and 2009 160gb (which has since been returned). How do I transfer the library from the 160 to the 80gb in iTunes using Windows Vista (ie merge the 2 libraries)? Thanks

    Until recently I have owed 2 iPod Classics - 2007 80gb and 2009 160gb (which has since been returned as it had a very noisy hard drive).
    How do I transfer the library from the 160gb  to the 80gb in iTunes using Windows Vista.
    Nothing seems to help on the Apple support pages, so any help would be appreciated
    Thanks

    Thanks for the reply, but not actually sure how to sync a second iPod with the library of the first, as I thought it would not recognise a new iPod for copyright reasons.
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  • How can I make my brand new 160GB iPod Classic work?

    I bought a 160GB Ipod Classic in January and have just tried to use it for the first time and it has been a disaster! I have spent hours trying to use it and failed. I have been using iTunes for some time now and have recently successfully set up Squeezebox to use the iTunes music I have uploaded from my CDs.
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    To Be Filled By O.E.M. ALiveSATA2-GLAN
    iTunes 7.6.1.9
    QuickTime 7.4.1
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    Apple Mobile Device 1.1.4.7
    Bonjour 1.0.4.12 (118.4)
    iTunes Serial Number xxxxxxxxxxxxxxxxx
    Current user is an administrator.
    The current local date and time is 2008-03-14 21:39:45.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA GeForce 8800 GTS
    NVIDIA GeForce 7600 GT
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** iPod/iPhone Connectivity Tests **
    iPodService 7.6.1.9 is currently running.
    iTunesHelper 7.6.1.9 is currently running.
    Apple Mobile Device service 1.14.0.0 is currently running.
    Universal Serial Bus Controllers:
    VIA Rev 5 or later USB Universal Host Controller. Device is working properly.
    VIA USB Enhanced Host Controller. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Device Not Currently Connected:
    iPod classic running firmware version 1.0.2
    Serial Number: xxxxxxxxxxxx
    <Edited by Moderator>

    Have solved my own problem. My PC sits on the floor so I have a four-port USB hub on my desktop with one port in use. I use one of the other three ports for USB-related task. As I was shutting down for the night I had a - what turned out to be inspired - thought about whether there was an adequate power supply from the hub. I then tried the iPod USB connection directly into the front of my machine and everything worked. It seems that an inadequate power supply was the cause of this strange set of conditions.

  • Will a 6gen audio jack for ipod classic work if installed into a 5gen ipod classic?

    i think i might of ordered an ipod 6 gen audio jack and hold button for my ipod classic 5 gen and when i installed it it makes the clicking noise when the wheel is spun but when i want to listen to music it wont send audio through my headphones or anything is it the audio jack that's broken or is it just not compatible?

    See my response to your other post.  I assume a 6G hold switch and headphone jack would work, but again only assume, so maybe not.
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  • My ipod classic works, but I can't see anything on my screen

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    Hi Bababooey2uall,
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    Apple - Support - Service Answer Center
    Thank you for contributing to Apple Support Communities.
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    Bobby_D

  • Hello. I have an ipod classic generation 4 and I want to add some more music to it however my computer and itunes do not recognice it when I try to connect it. Is it incompatible with windows 7 or itunes?

    Hello. I have an ipod classic generation 4 and I want to add some more music to it however my computer and itunes do not recognise the device when I try to connect it. Is it incompatible with windows 7 or current version of itunes?

    It should still be compatible.  Have you tried plugging it into a different USB port using a different cable to see if that helps?  Perhaps, try it another computer as well to see if it's recognized there.
    Otherwise, start by checking to see if it's even recognized in Device Manager.  See this article for details.
    http://support.apple.com/kb/ts1496
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  • How can I get itunes to download on my PC. I just got an ipod classic for Christmas and can not get Itunes to download. Website goes to downloaded page but i never get a downloading popup. I even turned off my popup blocker.

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    Make an appointment at the genius bar.
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