IPod click wheel not recognised in Windows/iTunes and glitchy

I appear to have an iPod software related problem - no problems connecting my partner's iPod and iTunes is working fine with that one, I have reinstalled iTunes anyway just in case. The problem iPod is not showing any error symbols and I can get it into disk mode but the hard drive is constantly rebooting and playback is glitchy (sticks and skips tracks). I can't see this iPod in iTunes, it is showing in Windows Explorer but freezes the computer if you click on it. Is there any other way I can restore the iPod?

The most common failure on iPods with hard drives is the hard drive. It is quite possible that your iPod has a faulty hard drive. If so, there is no way to Restore it, because there is a physical problem with the hard drive.
If you have connected another iPod to YOUR computer using YOUR docking cable, you have eliminated three other possibilities (a bad cable, a bad USB port, and software-related issues).
The problem may not be the hard drive; it may be a faulty logic board, or the internal connection between the logic board and hard drive. But if you cannot use iTunes to Restore the iPod, and you cannot click on the iPod in a Windows Explorer window to manually reformat it, there not much more you can do, other than opening it up to see if there is something obviously wrong inside.

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    See
    iOS: Device not recognized in iTunes for Windows
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    paying special attention to item #5
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    iTunes for Windows: Device Sync Tests
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    iPod not recognised by windows iTunes
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    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
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    See:
    iOS: Device not recognized in iTunes for Windows
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