Ipod color will not show up as a ipod color

I just upgraded from a 3g 15 to a 4g 60gb color. i can connect to OSX most of the time, and i can get my music on there (with out pics). problem is that my itunes on my powerbook does not show anything in the options about photos. i opened itunes in virtual PC(pc is down right now) and it showed it but since i dont use it a lot i dont know how to transfer files into VPC so i cant just update there. dont know if its related but my updater does not show an ipod in OSX but in xp it shows up. i have all the updates for itunes and ipod. what am i missing. is there something i need to do to tell my computer that i have a color ipod?
also i have seen people saying that a firewire cable helps, but all the firewire does for me is S L O W down my screen, i mean really slow it takes like 30-50 sec for anything to move.
thanks for any help.
forgot to mention that i first set it up on my powerbook, but then i formated it in VPC, its now formated in windows (fat32) i dont know if it makes a difference.

I am completely up to date, in fact i even tried downgrading to 4.8 since i saw somewhere that some people were having luck connecting problematic ipods doing this (different problem, different ipod).
I know that it does not work even with in 4.9 for me, but what is the earliest version that has that option?
ps i have the art work on the pod now but it is a VERY roundabout way, i have to update everything on OSX then go into virtual PC and update the art work, this takes forever since the OSX version deletes EVERYTHING, then XP adds it all back.
any other ideas?

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