Ipod comes up with itunes and cable diagram only and is not recognised on itunes
Please help my ipod turns on with the apple logo and goes straight to the itunes round symbol with a cable diagram pointing upwards into itunes logo. It comes up on the left of the itunes screen under devices as ipod, but not with my name,etc. It comes up with the message that 'itunes has detected an ipod in recovery mode. You must restore this ipod before it can be used with itunes'. It was working fine this morning and then from one moment to the next would not detect our wireless internet connection, so I connected it to my computer, where it said would I like to update some new version on itunes. After this it has gone haywire. Please someone help me before I restore it. Also if I restore it do I lose everything offitunes like my apps etc.
make sure that you have itunes 10.1.1.12
Similar Messages
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my ipod dose not open when I connect it to my laptop so I can not transfer any data to my laptop the ipod dose come on with itunes so I can transfer data to my ipod I have re installed itunes can any one help please, when I first got the ipod it did work ok
Try:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
My IPOD touch loads as camera and is not recognised to sync to my itunes library
I have tried reloading and updating my itunes, using differant ports and deactivating and reacctivating the Apple mobile device in my services section. nothing has worked. HOw can I fix this? Thanks
Try the remaining items of:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Have your tried a different cable?
Does the iPod charge?
Does the iPod work?
Try on another computer to help determine if you have an iPod or computer problem. -
My ipod comes up with a green screen when i turn it on. I did once eject it safely like a flash drive instead of through itunes. What exactly is wrong with it and can it be fixed?
What exactly is wrong with it and can it be fixed?
If you have AppleCare and/or iPod Nano is still under warranty, give them a call. If not, take the computer to your local Apple Store or AASP. The staff will tell you what is wrong w/it and let you know if it can be fixed after it is examined. -
I was updating my iPod and computer shut down and now my iPod is frozen with iTunes logo and USB symbol on front and is unresponsive. Any ideas?
Have you checked the knowledge base articles
http://support.apple.com/kb/HT1808
http://support.apple.com/kb/TS3281 -
Hai, i tried to open itunes on my windows 8 laptop but it comes out with 'iTunes has stop working' notification and need to close the program everytime i try to load it. Please help! thanks.
Hi ajay-9,
Thanks for visiting Apple Support Communities.
The steps in this article can help if iTunes is quitting unexpectedly on your PC:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Cheers,
Jeremy -
Ipods come up with red cross and making weird noise? help?
ipods come up with red cross and making weird noise? help?
you may have to contact apple support 1-800-275-2273
whenever you get the red cross it is a signal of a possible hardware issue especially if the ipod is making odd clicking noises -
How can I get my ipod to work with itunes?
When I connect my ipod classic into my new computer it seems that itunes does not recognize it. How can I get my ipod to work with itunes? I'm afraid to disconnect my ipod because the display is saying Do Not Disconnect.
1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.
<Link Edited By Host> -
My computer (Win 7) recognises my ipod but when Itunes is automatically started the ipod is removed from "my Computer" and is not recognised in itunes, my device manager states he device is being "uninstalled by window" error 21, what is happpening.
Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock -
I cannot get my ipod to sync with iTune.
I cannot get my ipod to sync with iTune.
Hello megansmummy,
I would be concerned too if my iPod wasn't able to complete the syncing processes. I recommend following the steps in this tutorial to address and issue like this:
iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My sister has an iPad and an HP printer. She cant' print from her iPad even though a genius at the Apple Store sold the combination to her with the idea that it would be easy to do. Instead, I have to go to her place with my MacBook, she sends me an email, and I hook up my laptop to her printer to print what she needs. Why can't the Apple geniuses come up with a USB cable and an OS update to make it easy and NOT SO FRUSTRATING to print from the iPad?
I've been a Mac user for fifteen years but I could not, in good conscience, recommend an iPad to anyone until Apple considers that ease of use does not include regularly getting frustrated with the easiest of tasks.all printers speak a diffrent "computer language" for a device to understand this language
a driver is required
some devices such a computers come with drivers for a long line of printers and other devices
apple decided that it was better not to include that huge list of drivers as users would then not have
much storage left for media and apps
then apple let printer makers make apps for printing in app store and make printers support airprint -
I have a new desktop and re-installed my identity from my airtime back up and on the log in page my picture comes up with my usual password hint, but it is not accepting my password and I do not have the option to reset using my apple id - that particular function is in grey and cannot be clicked on
Depending on what kind of computer you have, you're gonna need to put that backup in the appropriate folder or itunes is not gonna be able to see it for you to use.
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Why wont my old ipod touch sync with itunes 11.3 anymore?
why wont my 2nd generation ipod touch sync with itunes 11.3 on windows xp?
See if this helps:
http://support.apple.com/kb/HT1207 -
2nd Gen Ipod will sync with itunes but will not download new song
My Ipod will sync with itunes but will not download newly purchased songs. It is Ipod nano 2nd gen.
If you want to use automatic syncing, you may need to set up or update the iPod's Music sync settings in iTunes. If the new songs are not included in what gets synced to the iPod, they will not sync.
If the sidebar (along left side of window) is hidden, from the menu bar, under View, select Show Sidebar. The iPod appears in the sidebar, under DEVICES. Select it there, to show its Summary screen to the right. Toward the top, there is a bar of buttons, starting with Summary. Click on Music next to Summary. This Music screen is where you tell iTunes how to sync songs to the iPod.
Check the box for Sync Music, if not already checked. This is the "switch" to enable automatic syncing for songs.
NOTE: If Sync Music is not already checked, that means the iPod is currently set to Manually manage music. Setting up automatic syncing will replace the iPod existing content. If you want to add the new songs manually to the iPod (instead of using automatic syncing), please post back.
If your iTunes library fits on the iPod, you can choose the option to sync Entire music library. Otherwise, choose the option to sync Selected playlists, artists, albums, and genres. Below that, select (checkmark) what you want to sync to the iPod from the lists.
One convenient way to set this up is to first create one or more playlists in your iTunes library, with ALL of the songs you want on the iPod. Or you can use existing playlists. Back on the iPod's Music screen in iTunes, select those playlists under Playlists.
When you click Apply, iTunes syncs the songs in your selection(s) to the iPod (replacing its existing content). Going forward, to update the iPod, you can just update those playlists in your iTunes library (add/remove songs). If you have new songs, add them to a playlist that is synced to the iPod. The iPod does not need to be connected. The next time you connect the iPod (or click Sync if already connected), iTunes automatically updates your iPod with the same changes. -
My Ipod wont Sync with ITunes! Please Help!
My Ipod wont Sync with ITunes! Please Help! I have the latest version of Itunes, but my ipod will not sync with my laptop. The diagnostic test has no answers and says everything is normal. When i try to sync, it says "an unknown error occurred (-39)". Any suggestions?
check for any viruses
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