IPOD completely dead! No response at all!
I put my ipod in radio/alarm clock as usual and removed it a few hours later to find it completely unresponsive. Screen stays black and when I try to plug into my computer a window open that reads 'device cannot be recognized and should be replaced'. It has been fully charged but appears completely dead. I am desperate for help. Thanks, Jackie
First, try holding the middle button and the Menu button down simultaneously until the Apple Logo appears (wait 15-20 seconds). If nothing pops up, See if you are still under warranty (one year after purchase, unless you pay extra for apple care, which extends it to 3 years after purchase): https://selfsolve.apple.com/GetWarranty.do;jsessionid=E2E00E2527B4A01D8051D7C64D DF8C23
If you are under warranty, just request a new iPod, send in your old one and you're all set.
Similar Messages
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My question is what if I have troubleshooted with holding the sleep/awake button and power and it's not changing to any other screen what should I do? It doesn't even show the battery strength wheither its completely dead or charging at all.
- If you did not charge the iPod for a couple of hours before you did the reset then charege and reset:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then connect to your computer and if iTunes sees the iPod restore via iTunes.
- Next see if recovery mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Last, make an appointment at the Genius Bar of an Apple store. -
Went on vacation for three days and iMac was in sleep mode. Came home and no response at all. Tried all the resets, power off, hard reset, and I even put a DVD in trying to get it to think. It took the DVD but there's no video, no sound, no fan sound, no hard drive sound. When I tried to reset again you could hear it moving the DVD but thats it. DEAD.
Hello gobbett and welcome to Apple Discussions.
*"What to do if your computer won't turn on"*
see: > http://support.apple.com/kb/TS1587
*1. First try resetting the System Management Controller*
see: > http://support.apple.com/kb/HT1543
*2. Remove and reinstall the memory modules, located in the bottom of the computer.*
For 2006 White models see: > http://support.apple.com/kb/HT1432
For 2007 Aluminum models see: > http://support.apple.com/kb/HT1760
*3. If your iMac still will not power on, make an appointment with a local Apple Retail Store or Apple Authorized Service Provider to have your Mac diagnosed.*
see: > http://www.apple.com/buy/locator/service/
Dennis -
This morning I was unable to switch on ipod - screen black, no response. I've tried to chharge it but the screen remains black.It was fine when I switched it off last night and it hasn't been damaged in any way. Thanks
Sometimes an iPod dies because of an hardware problem. Not infrequently electrical items just fail by themselfs and not due to user abuse.
Apple will exchange your 32 GB iPod for a refirbished one for $149.
Apple - Support - iPod - Service FAQ -
My iphone 4 is completely dead, non responsive and wont charge? Was fine an hour ago, what happened?
Was literally on my iphone 4, which is in perfect condition less than an hour ago. It was charged, sitting next to my bed and completely uneffected. Went to try to use it again and now its completely dead. Won't charge, hard start, turn on or respond to anything. Thoughts?
Try to connect in recovery mode, explained in this article:
If you can't update or restore your iOS device
If this does not work, contact Apple Support to get it looked at or visit an Apple Store or Authorized Apple Service Provider next to your place.
iPhone - Contact Support - Apple Support -
Well, I no sooner got my new 80-gig 5G video iPod than my old (not THAT old - 21 months) 40-gig 4G iPod seems to have died.
It was working fine yesterday when I was listening to some Podcasts with it. I tried to turn it on today and it is totally unresponsive. There is no screen lighting, no response to pushing any of the buttons, no starting of iTunes when connected to the computer through the dock, nothing when plugged into the AC adapter/charger - absolutely nothing - dead as a doornail.
I guess it's a good thing that I have the new one, but I was going to give this one to my wife and it died before I could. Obviously, I don't want to use a $400 iPod as a paperweight anyway.
Any ideas before I take it to the Apple Store?
VBob
733 mHz G4 tower Mac OS X (10.4.7)After playing several podcasts today (after resetting once again) with no problems, I came home tonight and got a message that there was a new iTunes (7.0.1) available. I repaired permissions, downloaded and installed the new version, and repaired permissions again.
Then I put the 4G iPod in the dock to sync the podcasts and remove the played ones, and the syncing, which is set to happen automatically, didn't start. After a while, I got the battery icon with an exclamation point in a triangular warning sign. The battery should not have been close to dead; what does this icon mean?
I then put the Pod on my JBL ring speakers and the menus came up normally and it started to charge.
Curiouser and curiouser.
VBob
733 mHz G4 tower Mac OS X (10.4.7) -
I swear to God...no one post some garbage about resetting the iPod. When I plug it into the cradle I get the Apple icon. When I launch iTunes it doesn't recognize the iPod.
And as soon as I take it out of the cradle and do the garbage recommended on this site (hold the menu, blah blah BLAH) the screen goes completely blank. Dead. Nothing.
Other icons that pop up include a file folder with a question mark and a battery charge sign with a question mark.
So tell me...without posting some junk pointing me to some half-assed article with little help: WHAT IS WRONG!!!!?!??!Have you actually read through those articles though???
http://docs.info.apple.com/article.html?artnum=61003
http://docs.info.apple.com/article.html?artnum=60942
Also, you say the apple logo shows up when plugged in. Then what?
btabz -
my ipod wont do anything at all.
i've read through some posts in this forum. and they at least get some sort of symbol. whether it be a sad face or a charging icon. my ipod doesnt do anything. i've tried the 3 R's or whatever in the trouble shooting page that apple has. but since my ipod wont respond, nothing works.
this is a last resort.
any suggestions?Suggestions when you run into a problem of a Sad iPod icon or a folder icon with exclamation point with your iPod.
1. Try these five steps (known as the five Rs) will conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
2. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or in the Desktop/Finder when you connect it to your PC/Mac. The most likely causes are listed below in logical order. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
3. Try to wait 30 minutes while iPod is charging.
4. Try another known-good FireWire or USB through Dock Connector cable.
5. Try another known-good FireWire or USB port on your computer .
6. Try to disconnect all devices from your computer's FireWire and USB ports.
7. Try to connect on a different computer i.e. a PC formatted iPod connect with a Mac computer or Mac formatted iPod with a Window base PC.
8. Try to do a Erase (Disk Utility) on a Mac computer or a reformat with a PC (Disk Management tool) but ensure you choose the right Drive (your iPod not your Hard Disk of your computer).
9. Try to run the iPod in “Diagnostic mode” . which can be accessed by pushing the “hold” switch into the “on” position and then “off” (into the original position). Then press the following buttons in the following order: “menu” plus “select” (centre button) then press “reverse” plus “select”. This will take you to the hidden diagnostic mode screen menu. It may take a few trials and pressing the buttons in the right way for this to work, so be patient and keep trying if you have to. The diagnostic mode will give you 7 choices which are: Memory, IO, Power, Status, SysCfg, Diskmode, and Reset. Don’t bother trying “reset” because in my case it didn’t work it just took me back to the same problem. Instead, choose “diskmode”, after which you should get an odd looking “ok to disconnect” sign on the iPod screen.
If one of the above step helps to get your iPod to be recognized with your computer, do a Restore.
But, if none of these steps address the issue, your iPod may need to be repaired. You can arrange for service at the iPod Service Website.
Ok, seems that you have tried almost everything, and you do not want to pay the expensive repairing cost. Do you want to leave it as a paper weight? or you are prepared to take a risk, either your iPod gets further damaged or it may recover (of course, it could be just a short term solution only).
There are successful cases reported in this forum, and I have solved some of my family/friends iPods in this drastic way (so far so good - they are still working fine), again I do agree that there are still some unsolved cases.
What you need to do is just hit the sides and back of your iPod, try to do it a few attempts, and hope it will show the menu page and allow you to do the Restore to solve this problem.
Someone claimed that my suggestion is irresponsible, of course, I can understand, but what should we do when we have no other choices, and the most important is the iPod is no longer covered by the warranty. Bear in mind the repairing cost can be as much as a new one. Even we are going to buy a new one, what should we do with our broken iPod?
Last but not least, do it at your own risk. -
So I awoke this morning and plugged into my iPod into a Windows XP machine, I was transferring music and letting charge up a little bit, and when I unplugged the iPod it was hot, and now the ipod will not respond at all. I have tried plugging it into a wall outlet, car outlet, usb plug, tried force reset and tried the hold switch. Nothing will respond on it. The iPod was purchased Mar 31st 2008.
I can't say exactly what the problem would be but I would suggest turning in that one year warranty on it and getting a new one. That is a strange problem sounds like something just gave out too early in it. Hope this helps.
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IPod Completely Dead - Charging does not help.
Purchased a refurbished 4th generation. Worked for about a week, but then was plugged into a computer that ended up being turned off for the night. In the morning the iPod would not turn on. Has been dead ever since. I thought maybe the computer had drained the batter, but charging does not help. Nothing happens when we hold the two buttons down. ITunes does not recognize the iPod.
Purchased a refurbished 4th generation. Worked for about a week, but then was plugged into a computer that ended up being turned off for the night. In the morning the iPod would not turn on. Has been dead ever since. I thought maybe the computer had drained the batter, but charging does not help. Nothing happens when we hold the two buttons down. ITunes does not recognize the iPod.
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Ipod completely dead and updater error
my ipod is completely gone. I had the folder and exclamation point, and then tried to turn on my ipod. an apple appeared and my ipod screen then went blank. I have tried charging it, updating it and I followed the instructions. My screen is no longer working. I plugged it into the computer where it says "this device can perform faster" (as it usually does) but itunes can't find it, it doesn't show up in my computer, and my screen won't work any more.
You probably have a hardware problem with your iPod. Try turning it on and if you hear several loud clicks (louder than the scroller when played through the iPod speaker), you have a hardware problem. If you hear the noise or can't seem to fix it, you should probably take your iPod in to your local Apple Store.
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Ihave an I Mac g5 it won't start up is completely dead have checked all the plugs
I have an I Mac G5 it won't start up is completely dead I have checked all plugs ect I have had the back off and can see a tiny green light have pressed a few buttons but nothing works
Anything here help?
iMac G5: Fails to startup
http://support.apple.com/kb/HT2173?viewlocale=en_US -
My ipod is completely dead and wont charge. What should I do?
Ipod completely dead and wont charge. I've had it plugged in for days to multiple things. never happened before. please help!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Is there a way to revive my ipod? it was working fine, then all of a sudden its completely dead.
is there a way to revive my ipod? it was working fine, then all of a sudden its completely dead.
Have you seen this article yet?
iPod won't turn on
B-rock -
Hey, my iPod won't turn on at all and it is completely charged, yet completely dead. Please help!!!
Hello,
My iPod is not turning on at all, even though it is completely charged. It is completely dead. PLEASE help ASAP!
Thank youTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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