Ipod completely unusable

I have had my ipod video for about 5 months has worked great till today. I turned it on and it went to a blue screen and says loader.cfg not found over and over and over. it does not stop. I cannot do anything to it, i cant even turn it off. I then tried to just restore it back to factory settings but i cannot. When i have it plugged in it does not read that the ipod is plugged in. i cannot use the ipod anymore and i cannot restore it. please help and no it isnt something such as a stuck hold button etc

If it's only 5 months old, then it's still under warranty.
You can bring it to an Apple store for repair/replacement, or send it in for service using this link:
iPod Service Request

Similar Messages

I want to sync the songs on my Mac to my iPod, but it says An iPod can be synced with only one iTunes library at a time. Erasing and syncing replaces the contents of this iPod with the contents of this iTunes library.' Will this reset my iPod completely?

I want to sync the songs on my Mac to my iPod, but it says, 'An iPod can only be synced to one iTunes Library at a time. Erasing and syncing replaces the contents of this iTunes Library.' Will this reset my iPod completely (my iPod is 4th gen)?

Was your iPod associated with a different mac or pc previously is all. And was it backed up or sync'd on this mac with iTunes previously.
http://www.apple.com/support/itunes

Photoshop CS5 - Completely unusable.. help!

OK.. where do I start...
My company recently purchased a licence for Photoshop CS5 (Mac) at my request, and I am now stuck in the unenviable position of telling them it was a complete waste of money. Hopefully someone can help me resolve some of these issues and save my butt at the same time...
Problems:
1. Won't quit. Whenever I launch PS, even if I do nothing.. I can't quit. Selecting Quit from the menu does nothing, nor does Command+Q. I have to force quit every time which means none of my preferences are saved.
2. Images don't update. If I open ANY image with more than one layer, selecting/unselecting layers doesn't change the image. For example, if I have an image with two layers in which only one is selected, then I select the second layer nothing will change on the image until I actually draw on it or make some sort of change to the image. In other words, it's not re-rendering when I select different layers. There are other situations in which this occurs but this is the easiest to explain/reproduce.
3. I can't create a New image. If I select File->New... I get the New Image dialog, but clicking OK does nothing except make the dialog dissappear. So I can't create any new images. This seems to happen intermittently though.. sometimes it works, sometimes it doesn't.
4. General performance. I have a fairly new MacBook Pro (Intel Core i5 2.4 GHz, 4GB RAM) but photoshop is appallingly slow to use. Just general use (opening images, selecting tools etc) takes several seconds to execute. Way more than any other app I use.
5. If I run Photoshop in 64bit mode I am greeted with the following error at startup, "Could not complete your request because of a program error." No idea what the error is, but I'm assuming this is a bad thing.
I have tried uninstalling/reinstalling.. no change
I have tried removing with AppZapper and re-installing.. no change
I have tried running in 32bit mode vs. 64bit mode... no change (other than the error listed above for 64bit mode).
I have noticed the following errors in the system log.. not sure if they are relevant:
/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5[24480]: MDS Error: unable to create user DBs in /var/folders/B3/B3RE+qikH74rCK1Evpl+ik+++TI/-Caches-//mds
Adobe Photoshop CS5[24480]: -[NSCFString _getValue:forType:]: unrecognized selector sent to instance
At this point, Photoshop is completely unusable for me. I'm sure it's more likely to be something with my setup (although it's pretty much a vanilla Mac setup), but either way I need some help!
My Mac version is:
10.6.7
Photoshop version is:
CS5 Extended 12.0
Any help appreciated.
Thanks!

Thanks for the reply. I appreciate that millions of people are using Photoshop. I simply hoped that one of those millions may have some useful tips to help be diagnose and (deally) resolve the problems.
I have updated Photoshop however the same problems persist.
I have also discovered that the issues with not being able to quit, and not being able to create a new image are limited to running in 32bit mode. If I run in 64bit mode I am able to do both of these, however I still get the error at startup.
General performance is still very slow however. For example if I "long press" on the shapes tool (to display the context menu for shapes) selecting a shape from the context menu takes about 10 seconds to resolve. During this time the CPU spikes to 100%.. all used by Photoshop and the entire machine is locked up while the CPU is maxed out. Indeed this is observed for any context menu accessed from the Toolbox.
I haven't profiled it, but I'm assuming the slowness I see elsewhere is due to a similar effect.. namely CPU pegging.
I do not have any 3rd party plugins at all (it is a fresh photoshop install).
I have no idea what a haxie is, however after reading wikipedia (http://en.wikipedia.org/wiki/Haxie) I am fairly certain I do not have any of these installed.
I also understand that it is almost impossible to "fix" my issues from this brief explanation without knowing the full setup of my machine, however I am not necessarily looking for a solution, merely some guidance as to how to diagnose the problem so I can provide more meaningful data. Are there any logs produced by photoshop that I could inspect to help me diagnose?
Thanks.

Ipod completly locked up. dont know pass code,id, or anything. need to reset but dont know how. please help.

ipod completely locked up. dont know pass code or anything. belongs to my 8 year old who likes to play around in settings. needs reset or something, but i dont know how. please

http://support.apple.com/kb/ht1212
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

IDCS3 Freezes - completely unusable

Hi,
I'm running a fully patched indesign cs3 on a fully patched xp sp3 machine. Both xp and indesign are fresh installs. My specs are:
quad core 6600, 4 gig ram, 8600 gts nvidia, 10,000 rpm hard drive.
Indesign freezes (usually for ~20-60 seconds) when I try to do anything at all. Opening a file, moving an image around, even just scrolling the page.
It seems to partially lock the OS as well. I can't open any new windows (windows-e for explorer, for example).
Please help, it's completely unusable.

This kind of problem is often related to video drivers, I think, or to trying to read/write over a busy network (and that includes updating previews for images stored on the network).
Video drivers are tested by turning video hardware acceleration to zero in the troubleshooting tab of the display settings dialog. If that fixes things, you need a new driver.
Peter

InDesign CC 2014.1 completely unusable

Since I installed the 2014.1 update last week, InDesign CC has been completely unusable for me. Everything works fine until I either open an existing file or create a new one, then everything just stops. I can't use it at all (I've had to reinstall CS6 to work on InDesign documents).
I'm on Windows 7 (64 bit) - everything was working perfectly before the update.
Is anyone else having this problem? Is there any way to undo the update?

Undoing an update is not intended, unless the update has an extra entry in the control panel where you manage installations. Or you could use a backup to revert or do a complete re-installation.

The round button that allows me to get out of an app or to move or delete apps has stopped working. Once I am in an app the only way to get out of the app is to power off my ipod completely. Help!

The round button that allows me to get out of an app or to move or delete an app has stopped working. Once I am in an app, the only way to get out of it is to power off my ipod completely. Help!

Try this previous discussion:
FIX for iPod Touch Home Button: Apple Support Communities

IPod Classic 120gb completely unusable.

I bought my Classic in late(ish) 2008, I use it every day, it's had a lot of use, but it's been looked after really well, and it hasn't skipped a beat... however recently there has been some intermittent problems with transferring files over. It would say "device cannot be synced", even though I had auto sync off.
Last night however, when I plugged it in to charge it, it said straight up that it couldn't access the files (or something to that effect)... when I unplugged it, it said there were no songs... going into the info part of the settings, there was about 75gb of "other" data... all of that used to be music... plugging it back into iTunes did nothing. So just now I've restored it to factory settings (which downloaded the update, reformatted it, etc, I didn't lose anything, it's all on my computer, but still) and while now I can connect to iTunes, songs will not transfer over. I move them on, and it says "synchronising" on the iPod's screen for about a second, then just goes back to "connected"... but in iTunes, it's like it's still copying the data, but it never ends. When I eject the iPod, iTunes freezes until I straight up unplug the cord.
I have no idea what brought this on, or what to do about it. I don't know what other details I can give you, I'm on a Macbook Pro, iTunes version 9.1... I really really don't want to have to buy a new MP3 player at the moment, but it's important that I have it with me... I don't think it's so unreasonable for an iPod to work for more than two years... Is there any kind of warranty I can claim on, even though I've had it for a long time? It's insanely disappointing to put it very very nicely...
Can anyone please suggest something?

sorry for double post but i fixed my ipod.
1)first i went into my computer and right-click format. once done the ipod said
files were corrupted and unusable.
2)next i restored to factory defaults and everything worked fine. had to reload music though.
good luck

Ipod completly frozed

ipod nano is completly frozed i just pluged into the pc all that shows up is the apple sign it gets hot and thats it it remains on the screen even when i plug it out. i did nothing to it i just pluged it in after the battery was dead it came on charged i was using it then it turned itself off when i pluged it back in the pc all that comes up is the dark apple sign and nothing else its not being recognised by the computer or itunes or the ipod restore program. i tried resetting nothing doing rite now its plugged in the pc wiht the apple sign on the screen its a first generation ipod nano

Oh no! Exactely the same happend to me a few minutes ago! My I POD VIDEO 30 GB is completly frozen. It won´t turn on, off and it´s absolutely not possible to reset it or anything else. I tried every hint I read at the support site but nothing works. I´m so desperate now because I need my I POD and it´s just 5 months old!
Is the only solution to return it to get repaired or replaced? Because that would mean that I don´t have an I POD for long time!
I HOPE somebody can help us!
Siemens Fujitsu Laptop Windows XP Pro

IPod completely blanks out!!

My iPod Nano that I got in 2007 has been working completely fine until today, when I went to turn it on and nothing happened. I plugged it into the computer, which wouldnt regonize it at first, then after about 10 minutes told me that my iPod had been corrupted and needed to be reformatted. I clicked to reformat it, but it did nothing...any help??

Thanks.
I did the whole restore thing, and it showed no data on my iPod, but when I went to load songs onto it, it gave me an error message (something about a write error? i cant remember what it was exactly).
I ended up just unplugging the iPod, and when i tried to plug it in again, Windows recognizes it, but not iTunes.
I still have a few days left until my 1 year waranty is up (i think) so i might just try to send it in to get repaired. any advice on that?

My Ipod completly froze up has this happened to anyone else what do I do?

my ipod touch completly froze up it wont turn off or anything anyone else have this problem? what do I do

That happens sometimes
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPhone was unplugged during update; now completely unusable, not recognized

So I was updating to the latest iPhone software through iTunes when somehow, the USB got unplugged. Now, the phone is always off; when I turn it on it just has a picture of a USB cable pointing towards the iTunes logo for a few seconds, and then shuts off again. It's comepletely unusable. When I plug it into the USB port, it is recognized in Windows and the computer and all, but it doesn't appear in iTunes, and the iPhone's screen is the same image as when it is unplugged.
HELP PLEASE!!!
No phone + No music = Death.
=[.
Thanks in advance!
--Sarah.

Try forcing your iPhone into Recovery mode.
Disconnect the USB cable from the iPhone.
Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
Press and hold the Home button while reconnecting USB cable. When you reconnect USB, the device should then power on.
Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message.
This will require an iPhone Restore.

Ipod completely screwed up

I tried an expert at ilounge and he said come here because he could not help. Here's whats going on: My ipod will not turn on, it either shows a sad face on the ipod screen, or an inanimate battery (which means the battery is ), because the battery is , I cannot put it into disk mode to fix it. It also won't let me restore it because my computer won't recognize my ipod. What do I do?

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery replacement (with pictures)
http://www.kokopellimusic.us/KM_instructions.htm
Have I tried this myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

Completely unusable

I have never been so frustrated with a piece of Apple Hardware or Software as I am now. The Touch is completely useless unless you have the most up-to-date system.
I am trying to use it on EITHER of two machines. A 12" Powerbook and an upgraded G4 Tower. Neither of them want to work with it at all. On the tower, all I get are 'unable to connect, error 0xE8000025' nothing else... and on the Powerbook, I get anything from Error 0xE8000013, 0xE8000025, 0xE8000001, or now it just doesn't show up at all!
I have tried everything I can think of short of throwing the **** thing off the balcony. Upgraded to 1.1.2, downgraded back to 1.1.1, upgrading iTunes, downgrading iTunes, reinstalling iTunes from scratch, deleting plists, reformatting the iPod... i seriously have no idea what else to do.
Its really frustrating because people with the most updated stuff, like intel macs and everything never have any problems, but as soon as your system is just a bit out of date, Apple doesn't seem to care anymore.
I was saving up to buy a new MBP, but perhaps I need to rethink and get a Windows Box...

So... I think I've gotten it resolved, although I really dont know how, but hey, if it'll help someone else in my situation, all the better!
Specifics:
Powerbook w/USB1.1, running 10.51
G4 AGP w/USB2.0 PCI Card, running 10.4.11
16gb iPod Touch, running 1.1.2
Situations:
90% of the time connecting to the Powerbook would result in 'could not Sync Errors 0xE8000013, 0xE8000025, 0xE8000001, etc. and would not show up
10% if the time it would connect, show up in iTunes, but when trying to Sync anything iTunes would either freeze or Panic.
100% of the time connecting to the Tower would result in an error 0xE8000025.
Resolutions?
At one point, I thought I had it resolved... I was able to turn off Auto Sync when it connected to the Powerbook, and then attaching it to the Tower I could manually sync the media. However... just as I thought it was done, I got another error and it showed the dreaded Connect to iTunes screen. Ugh.
So I tried restoring it using the Tower, but it went back to its 25 error. Nice. Tried restoring it on the Powerbook, and it ended up with Timed Out errors.
*Last Ditch Effort*
So in my last ditch effort, I tried UKOutpost's suggestion. I made a new account (on the Powerbook) with nothing but iTunes and a downloaded copy of 1.1.1.
First attempt was another timed out.
Second attempt I didn't let the iPod go to sleep... or more specifically, have the screen lock. The entire time that it was preparing the update, I ensured to keep the iPod active and lo and behold, it restored! (to 1.1.1)
Aftermath
So I am currently [manually] syncing the iPod via the POWERBOOK of all things. The USB 1.1 wouldn't do anything before, but its chugging along. Afterwards I'll attempt to Sync some videos from the Tower (its a dedicated Media Center dontchaknow)
I've decided to stick with 1.1.1 for now because ITS WORKING. As far as I'm concerned, 1.1.2 just never worked for me, and I'm happy to keep .1 around for a while. So I can't edit Calendars... oh well.
Hopefully this thorough guide will help someone else... It was certainly a long and convoluted solution, but a solution none the less, and well... I think Apple Products and I can patch things up, in time.

IPOD completely dead! No response at all!

I put my ipod in radio/alarm clock as usual and removed it a few hours later to find it completely unresponsive. Screen stays black and when I try to plug into my computer a window open that reads 'device cannot be recognized and should be replaced'. It has been fully charged but appears completely dead. I am desperate for help. Thanks, Jackie

First, try holding the middle button and the Menu button down simultaneously until the Apple Logo appears (wait 15-20 seconds). If nothing pops up, See if you are still under warranty (one year after purchase, unless you pay extra for apple care, which extends it to 3 years after purchase): https://selfsolve.apple.com/GetWarranty.do;jsessionid=E2E00E2527B4A01D8051D7C64D DF8C23
If you are under warranty, just request a new iPod, send in your old one and you're all set.

Ipod completely unusable

Similar Messages

Maybe you are looking for