Ipod completly frozed

ipod nano is completly frozed i just pluged into the pc all that shows up is the apple sign it gets hot and thats it it remains on the screen even when i plug it out. i did nothing to it i just pluged it in after the battery was dead it came on charged i was using it then it turned itself off when i pluged it back in the pc all that comes up is the dark apple sign and nothing else its not being recognised by the computer or itunes or the ipod restore program. i tried resetting nothing doing rite now its plugged in the pc wiht the apple sign on the screen its a first generation ipod nano

Oh no! Exactely the same happend to me a few minutes ago! My I POD VIDEO 30 GB is completly frozen. It won´t turn on, off and it´s absolutely not possible to reset it or anything else. I tried every hint I read at the support site but nothing works. I´m so desperate now because I need my I POD and it´s just 5 months old!
Is the only solution to return it to get repaired or replaced? Because that would mean that I don´t have an I POD for long time!
I HOPE somebody can help us!
Siemens Fujitsu Laptop   Windows XP Pro  

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  • I want to sync the songs on my Mac to my iPod, but it says An iPod can be synced with only one iTunes library at a time. Erasing and syncing replaces the contents of this iPod with the contents of this iTunes library.' Will this reset my iPod completely?

    I want to sync the songs on my Mac to my iPod, but it says, 'An iPod can only be synced to one iTunes Library at a time. Erasing and syncing replaces the contents of this iTunes Library.' Will this reset my iPod completely (my iPod is 4th gen)?

    Was your iPod associated with a different mac or pc previously is all. And was it backed up or sync'd on this mac with iTunes previously.
    http://www.apple.com/support/itunes

  • Ipod completly locked up. dont know pass code,id, or anything. need to reset but dont know how. please help.

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    http://support.apple.com/kb/ht1212
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  • The round button that allows me to get out of an app or to move or delete apps has stopped working.  Once I am in an app the only way to get out of the app is to power off my ipod completely.  Help!

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  • My ipod is frozed on a white screen

    My ipod is frozed on a white screen and i want to know how can i fixe it and how long does it takes for the battery to drain

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                                              

  • IPod completely blanks out!!

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    Thanks.
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  • My Ipod completly froze up has this happened to anyone else what do I do?

    my ipod touch completly froze up it wont turn off or anything anyone else have this problem? what do I do

    That happens sometimes
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Ipod completely screwed up

    I tried an expert at ilounge and he said come here because he could not help. Here's whats going on: My ipod will not turn on, it either shows a sad face on the ipod screen, or an inanimate battery (which means the battery is ), because the battery is , I cannot put it into disk mode to fix it. It also won't let me restore it because my computer won't recognize my ipod. What do I do?

    Hello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/ipod/download/
    http://www.apple.com/itunes/download/
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iPod Updater and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iPod Updater and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery replacement (with pictures)
    http://www.kokopellimusic.us/KM_instructions.htm
    Have I tried this myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

  • Ipod Classic frozing

    Hello community,
    almost every time I connect my ipod to computer it is frozing, after soft restart it is ok, for a while. Function "restore software" is not working for me.
    I am using Windows 7, Itunes 11.
    I also try some diagnostic for more details
    http://justpaste.it/2z33
    Thanks in advance!
    John

    Hi Johny_K,
    If you are having issues with your iPod Classic freezing, you may want to try the steps in the following Troubleshooting Assistant:
    Apple Support: iPod classic Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/classic/
    If you are receiving an error message when trying to restore, you may find the following article helpful:
    iPod: Cannot restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
    http://support.apple.com/kb/ts1372
    Regards,
    - Brenden

  • IPOD completely dead! No response at all!

    I put my ipod in radio/alarm clock as usual and removed it a few hours later to find it completely unresponsive. Screen stays black and when I try to plug into my computer a window open that reads 'device cannot be recognized and should be replaced'. It has been fully charged but appears completely dead. I am desperate for help. Thanks, Jackie

    First, try holding the middle button and the Menu button down simultaneously until the Apple Logo appears (wait 15-20 seconds). If nothing pops up, See if you are still under warranty (one year after purchase, unless you pay extra for apple care, which extends it to 3 years after purchase): https://selfsolve.apple.com/GetWarranty.do;jsessionid=E2E00E2527B4A01D8051D7C64D DF8C23
    If you are under warranty, just request a new iPod, send in your old one and you're all set.

  • Ipod Completely

    Ipod touch is completely frozen. The touch screen is not working I cant do anything with it. I tried to reset it but that did not help. Help me somebody.

    did you hit the off button and home button at the same time if not do that and hold them down until the screen flashes.

  • U2 iPod completely dead

    I swear to God...no one post some garbage about resetting the iPod. When I plug it into the cradle I get the Apple icon. When I launch iTunes it doesn't recognize the iPod.
    And as soon as I take it out of the cradle and do the garbage recommended on this site (hold the menu, blah blah BLAH) the screen goes completely blank. Dead. Nothing.
    Other icons that pop up include a file folder with a question mark and a battery charge sign with a question mark.
    So tell me...without posting some junk pointing me to some half-assed article with little help: WHAT IS WRONG!!!!?!??!

    Have you actually read through those articles though???
    http://docs.info.apple.com/article.html?artnum=61003
    http://docs.info.apple.com/article.html?artnum=60942
    Also, you say the apple logo shows up when plugged in. Then what?
    btabz

  • Ipod completely dead and updater error

    my ipod is completely gone. I had the folder and exclamation point, and then tried to turn on my ipod. an apple appeared and my ipod screen then went blank. I have tried charging it, updating it and I followed the instructions. My screen is no longer working. I plugged it into the computer where it says "this device can perform faster" (as it usually does) but itunes can't find it, it doesn't show up in my computer, and my screen won't work any more.

    You probably have a hardware problem with your iPod. Try turning it on and if you hear several loud clicks (louder than the scroller when played through the iPod speaker), you have a hardware problem. If you hear the noise or can't seem to fix it, you should probably take your iPod in to your local Apple Store.

  • Everything Gone.. iPod Completely Erased.. HOW?

    I went to turn my iPod on today, and was shocked to find that everything had been completely erased somehow. Or, at least none of the songs are showing up. I recently updated iTunes, but I don't have iTunes set to sync automatically. I do everything manually. I thought maybe it had something to do with the new iTunes, but I have played my iPod, unplugged from my computer, since the last time having it plugged into the new iTunes. Then today, everything is magically not there. How is this possible?! Can I recover any of my songs, or do I have to go put them ALL back on via iTunes? What causes this? I'm pretty much dying here..

    *Can I recover any of my songs...*
    Yes, do a Sync from iTunes.
    *...or do I have to go put them ALL back on via iTunes?*
    Sure. Why is that a problem?
    *What causes this?*
    Without having monitored everything that you've ever done with the iPod, that question is impossible to answer.

  • Clearing my ipod completely...HELP PLEASE!

    well somehow, everything doubled up on my ipod...using up a lot of room. How can i erase everything on it.
    Plus, if i erase everything and then connect it back to my itunes, will it reupdate?
    thanks in advance!

    The following link will give you complete instructions on how to restore your iPod which will put it back to factory settings. Once the restore is done, iTunes should be re-sync everything back to iPod.
    http://docs.info.apple.com/article.html?artnum=60983

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