IPOD connection not recognized

I recently had my IPOD mini software reset because of low battery life. Battery life is somewhat improved but of course I lost all my stored music. To try to resync the IPOD to my music library, I connected the IPOD to the PC and went through all the reset software instructions again. Now I get a "do not disconnect" message showing up on the screen, and the PC does not recognized the IPOD connection (edit/preferences/IPOD - and get message "no IPOD connected"). That's the situation as of this minute and I'm loathe to disconnect anything.
George

You could try plugging in your iPod, then opening iTunes. My iTunes store sometimes doesn't recognize my iPod mini or iPod shuffle, andi just plug my iPod in first, then open iTunes. See if that works. If not, i don't know what to tell you.....

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HT1386 I just reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. Help!

reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. I can eliminate any problems with the cable and connection.
I've stopped and started the service, and also have performed cold reboots.
Nothing seems to have helped the situation.
Help!

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?
The iPod Classic uses different drivers than the Nano

IPod is not recognized in ITunes after upgrade to 7.3.1

Please help. I upgraded ITunes to the 7.3.1 version and now my IPod is not recognized in my ITunes. The USB port is working since my IPod recharged when I plugged it into the computer. I uninstalled & then reinstalled ITunes, but, my IPod is still not recognized by ITunes or my computer. I cannot find it listed in "my computer" files.
Any suggestions as to what happened? Thanks.
J.
Dell Windows XP

Your post solved the same problem for me. Thank you so much! And thanks to JaketheSnake for starting this thread. iTunes used to start up automatically whenever I connected my iPod Touch, but a couple of months ago it quit doing that. I didn't think much of it as I just clicked on iTunes in the dock and opened it and went on my merry way. I just figured something in the last iTunes update changed it's behavior. But lately I noticed that my iPod Touch would be in the source list while it was syncing and then it would sometimes just disappear. I was too lazy to start a thread, I guess, because I just thought someone would tell me to "restore" my iPT and I had gotten used to my little "work arounds". But now it's fixed, thanks to both of you.
Judie

IPod classic not recognized by mac or itunes.... but otherwise works fine.

I'm wondering if there is any way I can save my music. I had to reformat my macbook due to corruption of whole disk encryption. My only copy of my music library was on the iPod itself. I was able to restore about 2/3 of my collection from the iPod to the mac. However, at one point the computer became nonresponsive while the iPod was mounted. Had to force a reboot. The iPod was not recognized after that. I connect it to my mac, it says "connected", but iTunes doesnt recognize this, and it doesnt appear on the desktop.
It works fine. All the music and movies, etc., are there, as well as other data I stored on it (which I also want to get back) (judging from free space indicator), but I can't mount it.
I've done everything traditionally recommended.
-Five Rs, numerous times
-Tried with different macs, 10.5.8, 10.6.1, different cables
-Started iPod in disk mode
-Ran all the diagnostics, they're all fine
-Played with iTunes helper
-Reinstalled iTunes
-Tried on completely different macintosh, same problem
For some reason this thing really doesnt want to mount, but when I use the iPod it's clear all the data is right there on it.
Will I have to bust open the iPod and take out the hard drive, and mount it in another enclosure to get my data back? That's the only thing I can think of at this point. Any other ideas?
Thanks-

diagnostic shows....
**** Device Connectivity Tests ****
iPodService 11.3.1.2 (x64) is currently running.
iTunesHelper 11.3.1.2 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: Y(I removed info)
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
it looks like everything is fine, except it can't find the ipod... why?
when I plug in a thumb drive, it recognizes that, why not the ipod?

New IPOD nano not recognized by computer

I have a brand new IPOD 3rd Generation. I have windows XP. When it is plugged into the port neither computer recognizes it. I stopped and restarted the service but that did not work either. Any suggestions?
Thanks
Jgalli

Well start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Patrick

IPod classic not recognized in iTunes and in Finder, doesn't charge

iPod classic not recognized in iTunes and in Finder, doesn't charge and even doesn't charge outside of Macbook. I've tried rebooting Mac, rebooting iPod, I installed once again iTunes but nothing works Everything was fine until the latest iOS and iTunes update. Please help me :-)
OS X Mavericks 10.9.5; iTunes 11.4

Hello,
The cord might be the case, but first, try these suggestions:
Try putting your iPod into disk mode, then try connecting it to your computer again...
<a href="How to put your iPod into disk mode</a>
Do you have a wall charger? If so, then try connecting your iPod to that, and does it charge, or not?
Have you checked this link out?:
<a href="http://docs.info.apple.com/article.html?artnum=60941">iPod doesn't charge correctly
Does your iPod appear in "My Computer"? If so...
iPod shows up in Windows but not in iTunes
If not...
iPod missing in "My Computer" or in iTunes
Post back on what happens when you try these things out. I hope this helps!
~~Kylene

My ipod is not recognized by my computer

Help! My ipod is not recognized by my computer. I cant restore it or download on it. It was working fine until yesterday.

First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are. Reset the iPod each time you connect it to another port.
Still no joy, see these.
Your Windows PC doesn't recognize iPod.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported.
Strange iPod behavior.
When restoring the iPod, put it into disk mode first.
Putting iPod into disk mode.

My iPod is not recognized by my PC nor any other device.

My iPod is not recognized by my PC nor any other device (GPS suport, loudspeakers, etc). I've restored it, but still is not recognized by any device. Can anybody help me? Thanks in advance.

If your iPod does not have volume buttons on the upper left edge or an internal speaker it is a 1G (original iPod) that can be updated as far as 3.1.3
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
- A 2G to 4.2.1. Requires iTunes version 10 or higher. If a Mac it requires OSX 10.5.8 or later.
- A 3G to 5.1.1 Requires iTunes version 10.5 or later
Identifying iPod models
Are you connecting the iPod via the dock connector?
Have yo went to the stereo system's support site?
Sometimes an iOS update breaks compatibility

My ipod is not recognized and im so desperate,. HELP!!!!!!!

I have had to change computers recently. I have successfully installed iTunes and have put a load of songs on there but when I connect my ipod is not recognized by either the computer or iTunes. I have restored and reinstalled my ipod more times than i can remember this week. i have even given Apple customer support a call but i swear they just read of the website because i had already done everything they told me to. Please if anyone knows how i can sort this please, please, please help. I'm getting so frustrated.
Dell Windows XP Pro

You need to post this in the ipod forum.

TS3694 My Ipod is not recognized by Itunes with my Windows 8 PC. Works fine with Windows 7 PC. Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive

Need help? Some of my Ipods are not recognized by Itunes with my Windows 8 PC. (Ipod Nano 4th gen and Ipod Nano 6th gen), but on my Windows 7 PC, they work fine. My Ipod 3rd gen and Ipod shuffle work both on Windows 8 and 7 PC's. On the non-working Ipods, the Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive letter...
any help is appreciated. Chris4sail

Hello there, chris4sail.
The following Knowledge Base article offers up some great step-by-step instructions on troubleshooting your iPod not being recognized in iTunes:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Ipod is not recognized by PC

my ipod is not recognized by me PC. Any ideas?

See:
iOS: Device not recognized in iTunes for Windows

IPod is not recognized by ITune. It is recognized by my computer

Ipod is not recognized by Itunes but is recognized by my computer

Hi Kingme306,
It sounds like your iPod classic is recognized and appearing in Windows, but not iTunes.
The following information may be useful in resolving this issue:
Symptoms
If you see your iPod in My Computer (Windows XP) or Computer (Windows Vista or Windows 7) but not in iTunes under Devices, try the following solutions. Start at the top and work your way through the steps until iTunes recognizes your iPod.
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Thanks,
Matt M.

My ipod is not recognized by itunes. Menus missing in itunes.

After I updated my ipod and my itunes, now the ipod is not recognized in itunes. I went through all the recommended steps; starting and stopping various programs on my control panel, turning ipod on and off, checking cables - everything short of standing on my head. In the process of all that, I realized that the menu/task bar on the upper left side of the itunes page was gone. It wasn't there when I started this odyssey and it still isn't there.. I uninstalled and installed itunes again. I have Windows 8. Still no menu and still not recognizing the ipod. My ipod is 32gb touch screen. Probably 3 years old or so. Was working fine before the updates......
Thanks!!!

Hi All,
I tried to download the update and iTunes doesn't work at all! It won't even open. I have tried all of the steps above but still no joy.
Any help would be much appreciated as I have been on this for one week already.
Close to my wits end and moving back to a Sony and trying Android for the very first time.
Thanks in advance.
Regards
Darren

My ipod is not recognized by my itunes and tells me to uninstall itunes and reinstall. will this erase all of my music?

my ipod is not recognized by my itunes and tells me to uninstall itunes and reinstall it. will this erase all of my music?

Hi braddyloopy,
Thanks for visiting Apple Support Communities.
If you need to uninstall and reinstall iTunes, your music files should not be erased or affected in any way. It is always a good idea to back up your data before making any changes to your computer, though.
If you'd like to locate your music, this article explains how to find the files:
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
When you reinstall iTunes, I'd recommend using the method in this article to make sure it's reinstalled completely:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
Jeremy

My ipod is not recognized by my computer or itunes

my computer crashed and i had to re download itunes on a new hard drive, i have songs on my ipod and my ipod is not recognized by either my computer or itunes, and

ipod is not recognized simply because it's not installed on your new system,the fact that itunes exist doesn't mean that ipod is as well ,try to reinstall ipod soft on your system
(with the apple ipod disk) once done the new system may accept it and so itunes

IPOD connection not recognized

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