IPod Connection Status Failed

I have two ipod nanos, one of them is working fine, the other i have a problem with. Using iTunes version 7, i run the iPod Diagnostic test found in the help menu. After running it, it says that the iPod connection status has failed. It gives me a link for the solution.
(http://docs.info.apple.com/article.html?artnum=93716) None of the solutions worked.
When i run the test for my other ipod, using the same cable and everything, there are no problems. It seems as though the defect is the iPod itself, i can't restore it because iTunes doesn't recognize it when i plug it in.
Windows XP

I had the same problem and discovered that it was caused by iPod Services hanging. Here's what solved it for me:
Right-click My Computer and click Manage to open Computer Management.
In left side, double-click Services and Applications, then double-click Services.
Double-click iPod Service in the right-hand panel.
Under the General tab, click the Stop button and leave the iPod Service Properties window open.
Connect the iPod - it should start reading "Do Not Disconnect". If it doesn't, wait until it shows up in My Computer, then click Start in the iPod Service Properties window.
(By the way, I found this solution at Zolved.com.)

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      MSI error description:         
      Configuration status:          Passed
      Feature:                       Analysis Services
      Status:                        Failed: see logs for details
      MSI status:                    Failed: see details below
      MSI error code:                0x1639
      MSI log file location:         C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182056\sql_as_Cpu64_1.log
      MSI error description:         
      MSI status:                    Failed: see details below
      MSI error code:                0x1639
      MSI log file location:         C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182056\sql_engine_core_inst_Cpu64_1.log
      MSI error description:         
      Configuration status:          Passed
      Feature:                       Reporting Services
      Status:                        Failed: see logs for details
      MSI status:                    Failed: see details below
      MSI error code:                0x1639
      MSI log file location:         C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182056\sql_engine_core_inst_Cpu64_1.log
      MSI error description:         
      Configuration status:          Passed
      Feature:                       Integration Services
      Status:                        Passed
      MSI status:                    Passed
      Configuration status:          Passed
      Feature:                       Client Tools Connectivity
      Status:                        Passed
      MSI status:                    Passed
      Configuration status:          Passed
      Feature:                       Management Tools - Complete
      Status:                        Passed
      MSI status:                    Passed
      Configuration status:          Passed
      Feature:                       Management Tools - Basic
      Status:                        Passed
      MSI status:                    Passed
      Configuration status:          Passed
      Feature:                       Client Tools SDK
      Status:                        Passed
      MSI status:                    Passed
      Configuration status:          Passed
      Feature:                       Client Tools Backwards Compatibility
      Status:                        Passed
      MSI status:                    Passed
      Configuration status:          Passed
      Feature:                       Business Intelligence Development Studio
      Status:                        Passed
      MSI status:                    Passed
      Configuration status:          Passed
      Feature:                       SQL Server Books Online
      Status:                        Passed
      MSI status:                    Passed
      Configuration status:          Passed
    Rules with failures:
    Global rules:
    Scenario specific rules:
    Rules report file:               C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140314_182056\SystemConfigurationCheck_Report.htm

    Hello,
    Please try to uninstall SQL Server using YoyoYu suggestions on the following thread:
    http://social.msdn.microsoft.com/Forums/en/sqlexpress/thread/4d6158a1-b601-428c-aad4-a1716e76de1a
    When finish, re-install SQL Server again.
    Hope this helps.
    Regards,
    Alberto Morillo
    SQLCoffee.com

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