IPod connection trouble with itunes

Hey, My IPod connects to itunes without any problems, but when i want to change any settings such as, enabling disk use, i get an error message saying my IPod cannot be found :S!

Steven: Follow this link....it will guide you through the 5R's. I would recommend that you RESTORE your iPod to factory defaults. NB this will wipe the iPod of everything so that you can start a fresh.
http://docs.info.apple.com/article.html?artnum=61711
Post back how you get on please and we'll take it from there.
David

Similar Messages

  • IPod connection error with iTunes.

    I have windows 7 64bit and I installed iTunes 64bit and when I connect my iPod I get the error message: Unable to use this iPod please uninstall this version of iTunes and download the 64bit version. Well I did that and still no succses. I have an iPod 4 32GB
    I dont know what to do...

    Could you have a look in your Uninstall a Program control panel, please, Jimmi, and check to see if Apple Mobile Device Support is listed as an installed program?

  • Ipod frozen trouble with itunes

    my ipod is frozen. the screen is on and says connected eject before disconnecting. but its already unplugged from the computer and i cant turn the ipod off. so you might think just plug it into itunes and press eject. well when i plug it in, itunes wont pick up my ipod so i cant eject, sync or do anything. its like i have itunes but no ipod. help please!!!!!!

    Here, try this: http://docs.info.apple.com/article.html?artnum=61705

  • Ipod connection issues with itunes

    i know, i am the one-thousandth person to write in about a connection issue, but i just bought a 8gb nano. my pc is recognizing the ipod, but itunes does not automatically start.
    instead, if i manually try to start up itunes, it either doesn't start at all, or when it does, it immediately locks up. or it will try as hard as it can to sync and then locks up.
    once i disconnect the ipod from the usb port, itunes will come back to life. i have done EVERYTHING the support pages say, reinstalled itunes, dumped temp files, stopped conflicting software...everything short of sending in the new ipod to be serviced. please if you have run into this particular problem and/or you know how to fix this issue, please respond
    i don't really want to send a brand-freaking-new ipod off to be serviced b/c i think this is a software issue.

    Hello lalajamjam,
    It sounds like you've done a rather good job of troubleshooting already. Other than testing to see if the issue is user-specific per ( http://support.apple.com/kb/TS1717 ) and possibly testing the Nano on another computer, there are few additional steps to try prior to getting it serviced.
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  • I am having all kinds of trouble with itunes and updating my ipad. when I open up itunes, it seems to just sit there, never going to itunes store. when I connect my ipad, I check update and it starts, but then I get this message:backup can't be saved on

    I am having all kinds of trouble with itunes and updating my ipad. I open itunes up but it doesn't do anything except open to a blank screen. I try to access the itunes store but it won't go there. When I connect my ipad, and try to update it, it starts and then I get a message that says backup cannot be saved on this computer. I have tried everything suggested to no avail. This is the 2nd or 3rd time I have had problems with itunes. Sometimes I even get a message that I am not connected to the internet.
    I have uninstalled and re-installed. Any help?

    You might not have enough space left on your hardrive.

  • Switched from a PC to a MBP, having trouble with iTunes syncing iPhones, iPods. Devices are still linked to the PC ?

    Switched from a PC to a MBP, having trouble with iTunes syncing iPhones, iPods. Devices are still linked to the PC. How do I undo the PC link without a restore / reformat?

    Post in the iTunes forum:
    https://discussions.apple.com/community/itunes
    Read:
    http://www.apple.com/support/switch101/
    http://www.macworld.com/article/1153952/superguide_switchingtoamac.html

  • Here's the exact scenario with it: 1) Ipod connected successfully to iTunes. 2) Drag song from Library(in AAC format) to My Ipod. 3) Song plays successfully in iTunes. BTW: This is one of the songs from my cd. Not bought. 4) Eject Ipod. 5) Find song in

    Here's the exact scenario with it:
    1) Ipod connected successfully to iTunes.
    2) Drag song from Library(in AAC format) to My Ipod.
    3) Song plays successfully in iTunes.
    BTW: This is one of the songs from my cd. Not bought.
    4) Eject Ipod.
    5) Find song in Ipod and press play.
    6) Display for song and time appear.
    7) About 1/3 of a second of the song plays, then it cuts out and restarts itself. (boots me back to apple logo)

    Nope - and it was set to not look for them.
    The final clue came when I tried hooking the drive directly to the computer, instead of to the airdisk. iTunes still hung. Then I disconnected the drive and tried to run it, and iTunes came up right away - but with an ! next to each song. Clearly it was trying to find/touch every file in the library on first startup.
    I didn't try plugging in the drive and leaving the hanging iTunes running for more than a few minutes, so it's possible that it would have recovered and launched. But after removing the XML file, restoring the library to my pre-7.7 version, I could hear it accessing the directly attached drive (and see it in disk activity in the monitor) for a few minutes (less than I'd left the hanging one trying), before it came up.
    Conclusion:
    1) 7.7 is definitely trying to touch/see all the files in the library on first launch (proved by the ! when they are missing).
    2) Disconnecting/interrupting the touch/see MAY have corrupted something (can't prove it).
    3) Since touching 10,000 files takes a LONG time even at 802.11n speeds (let alone b or g), it's worth the hassle to plug the drive in directly for the first time.
    4) Patience is a virtue

  • My ipod was in recovery mode and fixed it. i can use it. but the problem is whenever am i connect it with itunes it says IPOD is in recovery mode even after recover is done. i cant sync ipod rite now. it showing same msg again. nyone knows wat to do plz??

    my ipod was in recovery mode and fixed it. i can use it. but the problem is whenever am i connect it with itunes it says IPOD is in recovery mode even after recover is done. i cant sync ipod rite now. it showing same msg again. nyone knows wat to do plz??

    I did the restore and it cleared and reset the iPod but after it finished the same error came up. I tried this 3 times. Also it no longer shows up as a drine in My Computer.
    if it's relentlessly doing that to you, it's plausible that the message is being caused by a Windows drive letter confusion. (that's consistent with the disappearance for My Computer, too.)
    see the following article for troubleshooting information on that possibility:
    "iTunes has detected an iPod in recovery mode - Use iTunes to restore"

  • 2nd Gen Ipod will sync with itunes but will not download new song

    My Ipod will sync with itunes but will not download newly purchased songs.  It is Ipod nano 2nd gen.

    If you want to use automatic syncing, you may need to set up or update the iPod's Music sync settings in iTunes.  If the new songs are not included in what gets synced to the iPod, they will not sync.
    If the sidebar (along left side of window) is hidden, from the menu bar, under View, select Show Sidebar.  The iPod appears in the sidebar, under DEVICES.  Select it there, to show its Summary screen to the right.  Toward the top, there is a bar of buttons, starting with Summary.  Click on Music next to Summary.  This Music screen is where you tell iTunes how to sync songs to the iPod.
    Check the box for Sync Music, if not already checked. This is the "switch" to enable automatic syncing for songs.
    NOTE:  If Sync Music is not already checked, that means the iPod is currently set to Manually manage music.  Setting up automatic syncing will replace the iPod existing content.  If you want to add the new songs manually to the iPod (instead of using automatic syncing), please post back.
    If your iTunes library fits on the iPod, you can choose the option to sync Entire music library.  Otherwise, choose the option to sync Selected playlists, artists, albums, and genres.  Below that, select (checkmark) what you want to sync to the iPod from the lists.
    One convenient way to set this up is to first create one or more playlists in your iTunes library, with ALL of the songs you want on the iPod.  Or you can use existing playlists.  Back on the iPod's Music screen in iTunes, select those playlists under Playlists.
    When you click Apply, iTunes syncs the songs in your selection(s) to the iPod (replacing its existing content).  Going forward, to update the iPod, you can just update those playlists in your iTunes library (add/remove songs).  If you have new songs, add them to a playlist that is synced to the iPod.  The iPod does not need to be connected.  The next time you connect the iPod (or click Sync if already connected), iTunes automatically updates your iPod with the same changes.

  • How can I get my ipod to work with itunes?

    When I connect my ipod classic into my new computer it seems that itunes does not recognize it. How can I get my ipod to work with itunes? I'm afraid to disconnect my ipod because the display is saying Do Not Disconnect.

    1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
    2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
    3. Check the USB cable
    4 Verify that Apple Mobile Device Support is installed
    5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
    6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
    7. Check for third-party software conflicts.
    <Link Edited By Host>

  • What generation iPod is compatible with iTunes 7?

    My itunes library is stuck on a computer that is unable to connect to the internet. Meaning I can't upgrade.
    To be safe, I'd like to buy an older ipod that is able to sync with itunes 7 so i have it.
    My ipod was stolen.
    What generation/ version ipod is compatible with itunes 7?
    Thanks.

    All models released prior to or on the release date of that specific version of iTunes.
    (92465)

  • How do you disable iPod Auto Update with iTunes?

    How do you disable iPod Auto Update with iTunes? I know there is a key press combo that will do it but I forget which keys. Anyone?
    Intel Piii   Windows XP Pro  

    Keep iTunes from automatically updating your iPod
    Another Easier Alternative:
    While connecting the iPod to the computer, hold down the Shift + Ctrl keys in Windows (CMD + Option keys on a Mac). This will stop the iPod from auto-syncing with iTunes. The iPod will then appear in the iTunes source list. Wait until you are sure the iPod has mounted, and that it will not auto-sync and then you can release the keys. This action may take between 3 and 25 seconds depending on your computer.
    You can then ‘right-click‘ on the iPod icon in iTunes’ source column and select iPod Options, then check the box that says “Manually manage songs and playlists”. You can now manage your library without losing any songs on the iPod.
    Note: If connecting to a different computer than the ‘iPod’s Home Computer’, iTunes will ask you if you want to update your iPod and give you an opportunity to opt out. This will not happen if you connect to the ‘Home’ computer – iTunes will auto-sync without warning!. Best to know the difference.

  • My iPhone 5 won't let me use my apps until I connect them with iTunes after downloading ios7. Solutions?

    My iPhone 5 won't let me use my apps until I connect them with iTunes after downloading ios7.  There's just a thing that pops up and says that in order to activate banners and push notifications I have to connect the app with iTunes. The thing won't go away no matter how many times I push ok, and it doesn't give me another option. Solutions?

    Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
    First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
    Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
    When I went back to my phone and tried installing them again (still on my computer), it worked!
    I hope this helps, because it was incredibly frustrating. Good luck!

  • Hey, my ipad is disabled and i cant open. i tried connecting it with itunes in recovery mode to restore it but it wont work it doesnt show and options itunes doesnt detect my ipad in recovery mode. what do i do know? please help!!!

    Hey, my ipad is disabled and i cant open. i tried connecting it with itunes in recovery mode to restore it but it wont work it doesnt show and options itunes doesnt detect my ipad in recovery mode. what do i do know? please help!!!

    If you followed these instructions and you were unable to enter recovery mode, I'm still leaning toward a hardware problem.  Also, since you have IOS-7, read this.  It might help.

  • Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

    Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.

    Hi FuzzyDunlopIsMe,
    Welcome to the Support Communities!
    It's possible that resetting your password multiple times has triggered this security.  Click on the link below for assistance with your Apple ID Account:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Here is some additional information regarding your Apple ID:
    Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
    http://support.apple.com/kb/ts2446
    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HT5622
    Click on My Apple ID to access and edit your account.
    Cheers,
    - Judy

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