IPod connectivity issues

Hi,
My iPod touch connected fine to all internet networks including my home one, but then it ran out of battery. I left it a few days before I finally got round to charging, and now it connects to the internet just fine, but will not load the internet.
I have a feeling it might be something to do with the IP address, which is coming up different to the router and DNS number (not sure if it's meant to or not ). It's only a couple of digits difference, the IP starts in 192 and then ends in, for example, 1.7 whereas the DNS and router end in 1.5.
All or any advice is gratefully received, thanks in advance,
K.

Try:
- Resetting the iPod. Nothin is lost.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>reset Network Settings. Youwill have to rejoin all networks.
- Also make sure that the date an time is correct.

Similar Messages

Ipod connection issues with itunes

i know, i am the one-thousandth person to write in about a connection issue, but i just bought a 8gb nano. my pc is recognizing the ipod, but itunes does not automatically start.
instead, if i manually try to start up itunes, it either doesn't start at all, or when it does, it immediately locks up. or it will try as hard as it can to sync and then locks up.
once i disconnect the ipod from the usb port, itunes will come back to life. i have done EVERYTHING the support pages say, reinstalled itunes, dumped temp files, stopped conflicting software...everything short of sending in the new ipod to be serviced. please if you have run into this particular problem and/or you know how to fix this issue, please respond
i don't really want to send a brand-freaking-new ipod off to be serviced b/c i think this is a software issue.

Hello lalajamjam,
It sounds like you've done a rather good job of troubleshooting already. Other than testing to see if the issue is user-specific per ( http://support.apple.com/kb/TS1717 ) and possibly testing the Nano on another computer, there are few additional steps to try prior to getting it serviced.
Charles

IPod connection issue

For about a week now whenever I connect my iPod (Classic, 160gb) into my PC it pops up a message that there is something wrong with the drive and would I like to fix it. I was advised by a rep at my local Apple store not to attempt this fix, so I have just been closing the pop-up message.
More recently, whenever I am in iTunes, it has to "Verify" my iPod for about ten minutes before I can do anything. Also, if I sync it does so more slowly than normal, and I get pop-ups from iTunes saying that the sync failed even though it appears to have finished correctly.
I have tried restarting the iPod but that hasn't changed anything.

Go to your "Device Manager" which is under the Hardware tab in System (at least on WinXP). There, you'll probably see the device is having an issue, a yellow "!" or a red "x". First, try updating the driver, if that doesn't fix it ... delete the device from the system. Then restart and reconnect it, let windows automatically install the device again, and it should work again.
I don't know why this happens, but if you look carefully through the forum here, you'll see it seems to be happening quite a bit with Windows XP and Vista.

IPod Connection issue - Please Help...!

I have a strange problem! My iPod does not connect (any more) to Windows (and hence not iTunes). I have seen lots of other people raising this problem, but mine is slightly different. What happens is that when I connect the iPod, it IS initially picked up by Windows (Vista), the computer makes a 'dun 'sound, and if I'm quick, I can see it in the Devices area (under Storage). But then within a second or two there is another 'dun' sound, anmd the iPod disappears. It never gets as far as saying 'unrecognised device'.
Incidentally, the iPod (event though not recogised) does charge up through the USB port, and (incidentally) other devices (e.g. pen drive) work on the port.
Any GURU's out there that can help me. I'm desperate! I need some podcasts!!!
Thanks

Go to your "Device Manager" which is under the Hardware tab in System (at least on WinXP). There, you'll probably see the device is having an issue, a yellow "!" or a red "x". First, try updating the driver, if that doesn't fix it ... delete the device from the system. Then restart and reconnect it, let windows automatically install the device again, and it should work again.
I don't know why this happens, but if you look carefully through the forum here, you'll see it seems to be happening quite a bit with Windows XP and Vista.

Iphone/Ipad/Ipod connection issues

I have configured the above router and everything works fine apart from connecting new apple payment devices via the inbuilt AP. I can connect my windows 7 laptop and browse the network and internet but cannot connect my iphone or ipad /ipod touch, device always replies with error unable to attach.
I am using static ip address on all devices.
Below is a copy of the wireless config i have created, if someone could shed some light on an error somewhere it would be much appreciated
Building configuration...
Current configuration : 1915 bytes
version 12.4
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
Hostname Pors-WAP1
logging rate-limit console 9
enable secret xxxxxx
no aaa new-model
ip domain name porsche.co.uk
dot11 syslog
dot11 ssid porsche
authentication open
authentication key-management wpa
guest-mode
wpa-psk ascii 7 wpa-shared-key
username Cisco password 7 password
username admin privilege 15 secret password
bridge irb
interface Dot11Radio0
no ip address
no ip route-cache
encryption mode ciphers tkip
ssid porsche
antenna gain 0
speed basic-1.0 basic-2.0 basic-5.5 basic-11.0 basic-6.0 basic-9.0 basic-12.0 basic-18.0 basic-24.0 basic-36.0 basic-48.0 basic-54.0 m0. m1. m2. m3. m4. m5. m6. m7. m8. m9. m10. m11. m12. m13. m14. m15.
Channel 2462
station-role root
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
bridge-group 1 spanning-disabled
interface GigabitEthernet0
description the embedded AP GigabitEthernet 0 is an internal interface connecting AP with the host router
no ip address
no ip route-cache
bridge-group 1
no bridge-group 1 source-learning
bridge-group 1 spanning-disabled
hold queue 160
interface BVI1
ip address 10.10.23.160 255.255.255.0
no ip route-cache
Ip default gateway 10.10.23.1
ip http server
no ip http secure-server
ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag
bridge 1 route ip
line con 0
line vty 0 4
end
Many Thanks
Kennedy

Can you please try if it works with wpa version 2 and AES rather than wpa and tkip?
Rating useful replies is more useful than saying "Thank you"

Video Ipod Connectivity Issue....??? Pleeeeze Help!

Hello Everybody,
We have a 5th Gen. video IPod and had recently put over 1000 songs on it from a PC based iTunes. In the past, we had also put some music on our IPod from different computers (Mac & PC) but as soon as we connect with our eMac (OSX 10.3.9) all of the previously saved songs are deleted as iTunes sync the IPod with our songs library.
We believe that there might be some settings that we need to change so iTunes will not sync music automatically and delete the previously songs. Could somebody please help us navigate how to put some more songs on our IPod without deleting our precious songs library.
Thank You.
God Bless Us All

See this.
How to use an iPod with more than one computer.
Btw, this is the iPod Classic Mac forum. The iPod video has a different forum.

Itunes / ipod connectivity issue

my itunes stopped recognizing my ipod. the computer will see it, but not itunes. i uninstalled everything, followed all steps to delete out of temp, etc. and upgraded to 7.0.1 but still the ipod is not viewable by itunes.
when i plug my ipod into my boyfriend's computer, it appears fine, so the issue is not with the ipod. anyone have any tricks not documented that can make this work, short of reformatting the whole computer?

it's still worth checking through the standard documentation:
iPod shows up in Windows but not in iTunes
... also see this new document that showed up yesterday:
iTunes for Windows: iTunes 7 doesn't recognize iPod

Satellite A105: External USB HDD and IPod connection issues

Hello,
I got laptop toshiba satellite A105, last weekend I reinstalled windows on my laptop using recovery disks and now I got two problems.
First problem when I connect my external hard drive, my computer don't show any icon of this hard drive but when I check in disk management external hard drive is connected to my computer.
Second problem is my IPod, similar problem to the hard drive don't shows when is connected to my laptop but when I checked in device manager under usb controller is showing but with yellow circle and question mark.
Could you help me to solve my problem?
Kings regards
Wojtek

Hi
Did you try to refresh the USB port drivers??
You should try this;
- Disconnect all USB devices from the USB ports.
- Access the device manager and remove all USB Root Hub and all USB Host controllers.
- Reboot the notebook
After this procedure the Windows OS should recognize and should install the USB ports again. After new reboot you should connect the single USB devices and should check if they will run correctly!

My ipod connects to my laptop and shows up in My Computer but it doesn't show up anywhere in ITunes. HELP

My ipod connects to my computer, and shows up in My Computer so i can access the photos but not in ITunes so i cant access my music and movies, ive tried trouble shooting and the other suggestions from this site but nothings working. It hasn't always done this, it did use to show up in ITunes

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

IMac will not boot with iPod connected

Hello everyone
I have a new iMac Core 2 Duo 17 inch 2.0 ghz and it seems to have a problem starting up when a 5th generation iPod is connected to the computer. When the computer is turned on with the iPod connected, the blank grey screen comes on, yet the apple logo or the spinning startup wheel does not appear. However, if the iPod is unplugged, it will startup as usual. Otherwise, there are no other problems with the computer or iPod.
I have attempted the following to resolve the issue, yet none of the aforementioned troubleshooting ideas have worked
- Reset the PRAM and the SMU
- Run Apple Hardware Test with no probems
- Reinstalled Mac OS Tiger and applications
- Reset the iPod and reimported songs onto iPod
- Enabled and disabled hard disk mode for iPod
I know that I can simply let the iPod be disconnected at startup; however, I feel like this should not have to be done with a new Apple product. Please let me know any other advice or if anyone has experienced the same issue.
Thanks!
Dave
iMac Core 2 Duo Mac OS X (10.4.8)

Have you reset your Startup Disk preference? If not, do so to see if that resolves your issue. It sounds as if your iMac is looking to try and boot from the iPod's disk.
edit-
there have been other threads about this, one here:
http://discussions.apple.com/thread.jspa?messageID=3832641&#3832641
Message was edited by: myhighway

"no ipod connected" -- but it IS connected! Any thoughts?

My nano was acting a little strangely -- when listening to music/podcast, I had lost the bar across the bottom of screen showing volume, duration of song, etc. So, I tried to update.
I downloaded the updater (1.1.1), pressed the button to update my nano. (chose update, not restore) Seemed to go ok. But hours later, screen still said "do not disconnect." I did disconnect -- wrong move? -- to find ipod seemingly stripped bare of what was on it. And when I call up ITunes to transfer my music, etc, back onto the Ipod, it doesn't seem to recognize it. Under preferences/Ipod: "no ipod connected." Any thoughts, advice, suggestions! I'm all ears.
dell inspiron 2200 laptop Windows XP

"I did disconnect -- wrong move?"
Absolutely. By not allowing the firmware update to finish the installation before disconnecting the iPod, you could cause any number of problems. Try these steps.
Reset the iPod.
If the reset doesn't help, then put the iPod into forced disk mode.
How to put the iPod into disk mode.
Now connect the iPod to the computer. This step may immediately take you to the iPod's normal display screen. Reset the iPod to exit disk mode.
If you still have the same issue, then you should use the updater to restore the iPod a second time (leave it in disk mode).
Wait until the restore has finished before disconnecting the iPod. If you're unsure, wait at least 20 minutes (it's probably overkill but best to be sure). In my experience, the software updater for version 1.1. takes longer to complete the process than previous updaters. Then eject it safely. Use the “safely remove hardware” icon in the system tray next to the clock (looks like a grey rectangle with a green arrow above it). Click on this then select your iPod. Or through Windows, select start/my computer, right click on the iPod, select eject.
That should cure the issue.
If however it doesn't, and your iPod is still non responsive (doesn't reset, nothing on the screen or button presses don't work), then it will have to be sent away for service.
See: iPod service request.

Ipad 3 WiFi connectivity issues

All right.. this might be a two part problem. I was attempting to enable restrictions, and after I entered the passcode twice and tapped "Enable restrictions," it asked me to enter a new passcode again. Without doing much checking, I decided to resort to "Reset All Settings." After doing this, I'm unable to connect to any WiFi networks. I did this while at my in-laws house, and thought perhaps it was something flukey with their router.. however, after returning home, I ran into the same issue.
When I attempt to connect, I get "Incorrect password for "<my network>", and it says "Failed to join "<my network>" at the top of the password entry box. I have two sons with iPads, and I was able to disconnect and reconnect to the wireless network with no issue on theirs. I set up a secure guest network, and was able to log in with my sons' iPads, but not mine. Same issue.. I enter the password, and it comes back with "Incorrect password..."
When I set up an unsecure network, I'm able to join.and use as normal. There must be a settings issue that I'm overlooking somewhere, but I can't seem to find it or figure out how to find it while I search the wasteland of Google search results. Any help would be most appreciated.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Sound dropping when iPod connected to stereo - iOS 4.1

Why is the sound dropping when watching videos from the iPod when connected to a TV?
I have a Pioneer VSX-1019AH-K AV receiver with this nice setup (cable and functionality) that lets me watch videos on my TV with the iPod connected to the AVR (USB + composite video cable). The result is not bad, with better video than audio.
HOWEVER after upgrading to iOS 4.1 the sound (not picture) is dropping after various intervals of time (1 - 20 minutes) while plugged into the AVR. When I unplug the connection the video stops and the iPod goes back to the menu. The audio plays normally when restarting the video without the cable and continues to play normally when I plug the AVR cable back into the iPod. On occassions when plugging the AVR's cable into the iPod the sound does not come back, though unpluggin and plugging in again usually does it.
Anyone else have similar issues? I see some issues with apps and battery life under iOS4.1 and a few issues with audio / picture playback:
http://discussions.apple.com/thread.jspa?threadID=2579535&tstart=15
http://discussions.apple.com/thread.jspa?threadID=2577571&tstart=15
http://discussions.apple.com/thread.jspa?threadID=2582339&tstart=0
http://discussions.apple.com/thread.jspa?threadID=2582478&tstart=30
http://discussions.apple.com/thread.jspa?threadID=2578926&tstart=0
Have people had similar problems when iPods are connected to AVRs or TVs through composite or component cables? I realize the quality of sound / pictures from the iPod is not superb though it is as good as my sattelite dish. I could just have a computer connected to the AVR via HDMI or similar but well that would mean having a computer just for iTunes.

Thanks for posting this because I too have the Pioneer VSX-1019AH and have just noticed this problem. I rarely listen to my iphone (ipod) through my receiver and this problem never occured before until yesterday.
I am experiencing a sound loss at random times, and it takes restarting the receiver, or disconnecting then reconnecting the iphone cable to get the sound back again, only for it to go off again in a few moments time.
Whilst the sound is off, both the iphone and receiver are continuing to play music because you can see the title of the tracks change on both devices. So where the fault lies is hard to tell but I'd say it's with the ios4.
I don't know whether Apple will provide any support regarding this problem but I do notice the receiver has been endorsed "made for ipod" which means it meets Apple performance standards.

Is there a fix for the wifi connectivity issue after ios6 update?

Is there a fix for the wifi connectivity issue after ios6 update?
Cannot connect to any wifi since update to 6.0.1
How do I get update to 6.0.2?
Will that even help?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Touch to Express connection issue

I am using Airport Express with iPod touch 5.0.1, to play music and Pandora through my home stereo. The connection will work great for a day or two with no interruptions and then begin to intermittently drop to the point that it will no longer reconnect. After a day or two I will go back to it and it may or may not work. Very random. The rest of my wifi is very stable, its seems to only be a problem between the touch and express. Any ideas how I can remedy this connection issue? Thanks!

Pasi,,
Have a look here :
Re: MM-XI-SUS Integration
MM System - XI - SUS
MM-SUS XI configuration
MM-SUS cenario
Re: MM-SUS vendor replication error
similar to this you will find lots of threads .....make a serch by MM SUS interface in SDN ...will get enormous links..
Regards,

IPod connectivity issues

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