IPod connector port not working

Hi all,
I have a 160gb 7th gen iPod classic (also plays videos).
I've had this style iPod since around October of 2010. I had a problem with the first, brought it to the Apple Store, and received a new iPod in exchange. I'm not sure when this happened, perhaps a couple years ago, so the actual age of this current iPod is only estimated at best at two years old.
Recently my iPod stopped connecting to everything. The iPod works fine, plays music, etc., but it will not connect to anything through the 30 pin connector port at the bottom of the unit. To date, I've tried connecting it to two different PCs, two different types of wall adapters (both on a surge protector and directly into the wall), multiple cords (old fatties and new slims), and my car which has a USB hookup for iPods (that I've used for years; this is where I first discovered the connectivity problem). My radio says there is a USB error and my computer won't even register that something is plugged in.
My problem now is this: because I'm so far out of the warranty range, I'm afraid that Apple is going to bend me over for repair costs, not to mention the closest store is over a half hour away and my free time is very limited. I'm handy with electronics so I started looking into doing the repair myself, but I can't find the right parts. The customer support gent I spoke to said it was most likely a 30 pin connector but the only 30 pin connectors I can find online seem to be for the iPod Touch. I'm also unsure as to how many other parts could be messed up, like the wires from the 30 pin connector to the board, or perhaps some other small parts I'm unaware of.
Any guidance in this situation would be much appreciated!

Have you tried doing a hard reset yet? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.   Don't be afraid to try this more than once if necessary.
B-rock

Similar Messages

  • Ear buds not working. Not due to broken headphones, so it must be the connector in the iPod that is not working.

    On my iPod Classic, the right ear bud does not work and the left one spots off and on. The music works fine on a dock, and I know it is not due to broken headphones (a problem I've encountered many times), because they work fine on other iPods, other headphones have the same problem on this iPod, so it must be the connector in the iPod that is not working. Can I fix this myself, do I need to take it in to get it fixed, or do I need a new iPod?

    Yes, if you got very steady hands, and you must have the correct tools to open the Ipod. (which is the most difficult part).
    For the parts, you can buy off ebay, the audio jack and cable, less than $20 I think.
    Those plastic opening tools that they are selling only works for cases that has been opened before, they dont worked for sealed virgin  iPod cases.
    The screws are quite tiny, so be careful, it might jump out off the window or into the some hole, so better lay white sheets of paper on the floor.
    Here is a 4 minute video on how to do it.
    http://www.youtube.com/watch?v=ILd9AqzLW60&feature=related

  • My iPod touch is not working in iTunes, but it is showing up on my "My Computer".

    My iPod touch is not working in iTunes, but it is showing up on my "My Computer". The instructions from Apple Support is NOT effective. Please help.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • My ipod touch is not working at all pls HELP, my ipod touch is not working at all pls HELP

    My iPod touch is not working at all,i did everything i could and still it doesnt work,i live in the philippines my idea of solving this problem is to send it back at Apple California we do have service centre here but i dont trust them,i dont know what to do,I REALLY NEED YOUR HELP

    Quite possibly.  It wouldn't hurt to try another one if at all possible. If you have to, borrow one from a friend.  It could also be due to debris in the docking port of your iPod.  Take a look on the inside of the port and make sure there is no lint or anything like that.  Also look for broken pins as they would definitely cause connection issues as well.
    B-rock

  • My 4th gen ipod touch will not work in a philips or Sony docking station

    I bought a philips(DC320) clock radio and my ipod touch would not work in it.  Thinking it was a problem with the connector on the radio I returned it and bought a Sony ICF-CS15ip because the store was out of the philips radio.  When I plugged my 4th gen ipod touch into that again my Ipod touch would not play through the radio but the radio would recognize and charge the ipod.  I tried my daughter's 2nd gen ipod touch in the Sony and it worked great.  So It looks like there is a problem with the my ipod.  Sony claims that the ICF-CS15ip is compatible with the 4th gen ipod touch and I have the latest IOS 5.1.1 on my ipod.  Any suggestions before I go to the Apple store?  The Ipod is only 6 months old.

    You can try the standard fixes:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPOd.
    That has worked for some users.
    However, sometimes an iOS update will break compatibility. In that case yo have to wait for either Apple or the dock manufacturer to issue a firmware update.

  • IPod 3rd gen not working with universal dock

    My old iPod 3rd gen (15GB, touch wheel, dock connector) worked great with the old dock, until the latter started scratching noises when outputting audio to my stereo. Still charges the iPod though.
    So, I tried old iPod with the universal dock I got for my Touch and found the following problems:
    1. iPod is not being charged through new dock plugged to wall adapter
    2. touch wheel menu control is not working as long as iPod sits in universal dock plugged to the wall adapter - the sound of clicks is all I get, but no control of menu or any other function. In order to select playlist or use any other function through touch wheel or any of 4 buttons I need to unplug power from the dock (it is not charging anyway)
    3. remote is not working at all
    Otherwise playback is OK.
    Any ideas what may be the culprit here? Apple states that Universal dock is compatible with 3rd generation of iPod and up.

    Hello Andrew,
    What a coincidence as I too have had to find a new dock for my 3rd gen ipod. This week I purchased an Apple AV Connection kit - but found that it would not charge the ipod or respond to the remote. I also bought and tried a Belkin AC adapter with cable to power up the ipod but it too would not charge the ipod.
    To see if these units were working I connected them to a friend's brand new ipod classic and both the Belkin and Apple AV Connection Kit worked fine - so there is something different about the 3rd gen ipod.
    I'm not sure if this helps you - but at least you know it's not just your ipod that is not working with the new dock.
    Nick M.

  • TS1398 Hello, my iPod touch is not working right. It says its connected but if I select App Store, safari and other apps that require wifi pops out a note saying either"error loading" or "cannot connect to iTunes Store" and would exit the app automaticall

    Hello, my iPod touch is not working right. It says its connected but if I select App Store, safari and other apps that require wifi pops out a note saying either"error loading" or "cannot connect to iTunes Store" and would exit the app automatically. Please help.
    Thank You.

    See:
    Can't connect to the iTunes Store

  • TS1398 the wi-fi tool on my ipod touch is not working.

    the wi-fi tool on my ipod touch is not working. i even can't turn it ON

    See here: iOS: Wi-Fi or Bluetooth settings grayed out or dim
    Note that if none of the suggestions resolve the issue, it's likely hardware related, meaning you'll need to have your iPod serviced or replaced.
    B-rock

  • The touch screen on my ipod touch is not working. meaning that i can not unlock my ipod or even turn it off. is there anything i could to to get the screen to work again?

    the touch screen on my ipod touch is not working. meaning that i can not unlock my ipod or even turn it off. is there anything i could to to get the screen to work again?

    Try # 2 and 3 in link below. If neither work, your screen digitizer might need to be replaced.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • My iPod Touch is not working with Bose SoundDock.  How can I fix it?

    My iPod Touch is not working with Bose DoundDock Series II.  Can anyone suggest how I can get these 2 to work together?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      
    Apple will exchange your iPod for a refurbished one with a new battery for $79 Y can do the exchange at an APple store or sent it in.. They do not fix yours.
    Apple - iPod Repair price                       
    A third-party place like the following will replace your battery for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the battery yourself if you are up to it. Y can purchase a eplacement battery for about $10
    iPod Touch Repair – iFixit                  

  • My lock button on my 1 g iPod touch is not working???

    My lock button on my 1 g iPod touch is not working???

    Its possibly because its only a 1g iPod. I suggest you either get a newer iPod or bring it to an Apple store and see what they can do.

  • My Ipod touch does not work properly.When i charge it,it only works for 5 min.n gets discharge.I showed it to the apple store in banglore n the person told me its fine n It is working properly.Bt its not working properly.Can someone help

    My Ipod touch does not work properly.When i charge it,it only works for 5 min.n gets discharge.I showed it to the apple store in banglore n the person told me its fine n It is working properly.Bt its not working properly.Can someone help

    If after you charge it for about three hours and it only last about five minutes the battery is probably dead or there could be another hardware problem.  I would go back to the Apple store and ask them specifically how can it be OK if the fully charged battery only lasts five minutes.

  • My ipod touch is not working and it won't connect to itunes either what do I do? HELP PLEASE!!!

    My ipod touch is not working and it won't connect to itunes either what do I do? HELP PLEASE!!!

    My ipod touch is not working and it won't connect to itunes either what do I do? HELP PLEASE!!!

  • My ipod touch is not working or responding when i plug it in

    my ipod touch is not working. It wont switch on or connect

    Try the suggestions here:
    iPod touch: Hardware troubleshooting

  • Brand new IPOD touch does not work w Bose speaker docking station is there anything that needs to be done?. The Nano that I have works fine.

    My new Ipod touch is not working with my Bose Speaker docking station. My Nano works fine.
    Any reasons for this?

    Does Bose say it will work with your model iPod and iOS?
    Does it appear that the iPod fully seating in the dock?

Maybe you are looking for

  • Over 12 minutes required to merely OPEN a .rpt file in Crystal Reports version 8.5

    Post Author: Rob Kramar CA Forum: General Background: Our division has 3 networked, but geographically dispersed, plants; each plant runs MS SQL Server and Crystal Reports on local servers.  A rather complex (version 8.5) Crystal Reports .rpt file (m

  • About Large Object

    we can copy the data of any os file to any blob column by using loadfromfile so how to extract the blob data from column to external os file. pls help me null

  • Is there a way to get long running SQL Agent jobs information using powershell?

    Hi All, Is there a way to get long running SQL Agent jobs information using powershell for multiple SQL servers in the environment? Thanks in Advance. --Hunt

  • About The Apple iPod nano Dock

    I'm going away for a month where I won't have a computer, so I'm thinking of buying this product. But I'm not exactly sure what it does. It charges it even when it's away from a computer, right? And does it need the iPod USB Power Adapter to charge m

  • Logic 9 locks up when importing a huge L7 project. HELP!

    Hi, I have a severe issue with a very important project... maybe someone has a suggestion on how to troubleshoot this? I'll accept anything... This particular project had over 70 audio tracks, and almost that many MIDI tracks... ALL with detailed plu