Ipod continually freezes.

my 5th generation ipod continually freezes and won't be recoginzed by my computer, i reset it and it freezes on the apple logo. If i wait 15 minutes for it to unfreeze itself it takes me to the language selector menu. It erased all my music already. I don't know what to do. There is an apple store about an hour from here, im thinking of taking it in if no one can help me. I've tried to do the 5 Rs but it wont connect to the computer and thus i can't reinstall the ipod software. HELP PLEASE!

You say you've updated it, but have you restored the software?
If so, then I think it has to go back to Apple...
Ian

Similar Messages

  • IPod Continuous Freezing

    When I plug in my iPod to my computer and I open up iTunes. Then after about 20 seconds or so my iPod will freeze. Then I am forced to restart and try to connect again to my computer. This continues to happen. Any suggestions?

    Something like that happened to my iPod. I ended up taking it in to the Apple Store and getting a replacement.
    Try holding down the menu and center button until the screen goes blank - sometimes that works.

  • My ipod tells me my apple id password is wrong even though I just changed the password. I can log on via my desktop, but the ipod continues to tell me that the password is incorrect, so I can't update any apps. Help!

    my ipod tells me my apple id password is wrong even though I just changed the password. I can log on via my desktop, but the ipod continues to tell me that the password is incorrect, so I can't update any apps. when I continue to to try to enter the correct password in it finally freezes the account, and I have to go online via my desktop to fix that problem. I have two apple id's because when my ipod crashed I had to reset it completely. I have never had any problems with this before, and it has been a year since I got my second id, which is linked to the ipod. My first id is used for the cloud on the same device. My wife suggested I reset documentson the cloud for the second id, however, when I try to log on the cloud with my current id, it tells me I have to set up the cloud on that device, but it is already done, but with the old id.
    confusing I know. I have been on the 'change your password merry-go-round' all day, and I'm getting dizzy! Help!

    Then contact iTunes:
    Apple - Support - iTunes - Contact Us

  • Why does the iPod 4g freeze every 5 min ?

    Why does the iPod 4g freeze every 5 min ? This is really annoying. I will choose Samsung next time if apple continue like this. Samsung is much better. I'm on iOS 6.1.5 (last update). Does apple do a bad a updat to force people de buy a new idevice. Personally I think this. It's not really good from apple

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

  • Ipod *totally* freezes while jogging

    Hey, so I am having a big problem with my iPod. Basically, I usually run with my iPod inside at the gym, and when I do so I rest the iPod on a ledge on the treadmill that I run on. However, recently I've gone out running a few times because I decided that I want more scenery when I run, and after I'd done that a few times the iPod started freezing at random times.
    When I say freezing, I don't mean temporarily freezing. I mean freezing that literally nothing other than resetting the device by holding down the menu and center buttons can fix.
    What could be going on? My guess is that it is either because the device gets too cold while I'm outside (it was down to about 40 or 35 one of these times), or because the device can't handle the bouncing up and down. But I have *NEVER* had this problem in any other context, like walking. And if it skips, shouldn't it at least remain responsive to the buttons?
    Another piece of information that might be useful is that when I do reset it, the battery initially displays as very low when it starts up and then gradually gets higher.
    Also, this has happened both in between songs and during them.
    Thanks for your help!

    Hi Stephen.
    I have been having the same problem with my 30G 5G IPod when jogging. To begin with the IPod would freeze until i pulled it out of my back pocket and kept it fairly level in my hand whilst jogging. However, the other night when the IPod froze i brought it out of my pocket keeping it fairly level thinking that the song will continue playing, but the devise was frozen. It would not respond when pressing any of the buttons. As a result i was forced to reset.
    The thing that I am most worried about is the fact that the IPod had been skipping more frequently each time i have been jogging up until the point where it completely froze last night, and i wondered if I was causing damage to the IPod.
    I don't think the freezing problem is a result of the IPod becoming too cold as I reside in Australia and it is summer down here at the moment and I have been jogging in temperatures around the 30 degrees C/ 86 degrees F.
    I was also wondering if there was any way to prevent the IPod from bouncing around in my back pocket (which i feel is the cause of the skipping/freezing). Are ther any other ways to carry your IPod when jogging? Do aftermarket silicon cases help to lessen the bouncing effect?

  • Ipod was freezing now it sounds like the HD is racing

    hi, i have a 30gb click wheel ipod and have had nothing but problems. the ipod was freezing constantly and had slow responses to the click wheel. now, the ipod is making a continuous noise, similar to a vhs tape being rewinded. i am assuming it is the hard drive. i tried the 5 steps but the ipod wont reset,,,etc. at times the ipod will play music, but it will be the first song and i have no controls,,,when i hook it up to the firewire itunes doesnt recognize the player,,,what do i do at this point
    30gb click wheel   Windows ME  

    did this happen after downloading the 1-10-2006 update?

  • My iPod keeps freezing: why?

    I have had my iPod Classic for less than a year, and it has already completely frozen three times.  I have reset my iPod each time it freezes, and although it unfreezes it, what could possibly be causing my iPod to freeze so often?

    Could just be a fully cache, corrupt software files, or a damaged/faulty hard drive.  If the problem continues, try to restore your iPod to factory settings. 
    When it does freeze, make note of the track it has frozen on to determine if only certain tracks in particular are having this issue.
    B-rock

  • My screen continually freezes up.  I've tried closing all apps that are openfreezby double clicking on the home button and closing them. I have held down on the home button and start button simultaneously and it still freezes. Can someone out the help me?

    MY screen continually freezes up. I've tried closing all apps that are open and have held down the home button and start button simultaneously but neither helped. Can someone out there help me?

    Well the next couple of things to try would be to reset all settings, and if that doesn't help, it's probably time to restore the iOS software.
    Settings>General>Reset>Reset all settings. That will take all settings on the iPad back to factory defaults. It will not delete anything and you will not lose any data, but you will have to enter all settings again ...WiFi passwords, enable Siri, select your wallpaper, adjust brightness, turn on location services and set privacy settings, etc, etc.
    You can read about restoring the software here.
    iTunes: Restoring iOS software - Support - Apple
    Should you decide to restore the iOS, it is extremely important that you back up first so that you can restore from the backup and then sync with iTunes afterward in order to restore all content back to the iPad. It is all covered in the kb article.
    If you do not sync with iTunes, then I assume that you backup with iCloud. In that case you can erase the device in Settings>General>Reset>Erase all content and settings. Once again, backing up with I loud is I,operative before you do this so that you can restore from the iCloud backup after you erase the iPad and start over again with activation.
    You should read this first before you restore from either backup.
    How to backup and restore from a backup
    http://support.apple.com/kb/HT1766
    This is a must read before you erase the iPad should you decide to go that route.
    iOS: Understanding 'Erase All Content and Settings' - Support - Apple

  • How do I just remove the current update to 3.6.12 and go back to an earlier version as I can not take the continual freeze ups ever few mins.? If this continues I will remove Firefox totally and switch to another browser I can not take this anymore.

    I can NOT take the continual freeze ups of my entire browser even worse when updating a page let alone just opening email. I closed the browser and have had to use even just microsoft or Google since this Firefox has gotten so horrible...
    I clear my history and my cache so many times a day I can not keep track anymore and that is insane to have to do it as many times as I am even worse that it does not help in the least!
    I have used Firefox for years now but if I have to remove it and switch to a different one by the days end I will and I will post in Facebook to all my friends who I had switch to Firefox what and why though some have already just switched to other browsers.

    First, that cannot be an iBook G4 as that machine cannot run Snow Leopard let alone Mountain Lion.  To run Snow Leopard it has to be an Intel processor, not a G4.  What does it show as the Model Identifier in About This Mac, More Info, System Report, Hardware, Model Identifier?
    Second, if you have erased the hard drive there should not be remnants of any prior content.  Even though Disk Warrior is saying nothing is wrong with the hard drive, it sounds as though there are problems.  You may want to consider simply replacing the hard drive so there are no questions about faults.  A good source is OWC, http://www.macsales.com where they also have on-line videos showing how to do the replacement.
    Third, you could also try again to restart using the Snow Leopard DVD/CD and use Disk Utility on that install disk to erase again, and do it a couple times, then try to install.  If it continues to refuse, then it sounds as though there is a fault with the hard drive.

  • IPod touch second generation.  Trying to sync to mac.  Have updated itunes and snow leopard.  When I plug it in, it is recognized in iphoto, not itunes.  ipod is freezing.  Have tried several times to set back to factory settings, but computer wont see it

    iPod touch second generation.  Trying to sync to mac.  Have updated itunes and snow leopard.  When I plug it in, it is recognized in iphoto, not itunes.  ipod is freezing.  Have tried several times to set back to factory settings, but computer wont see it

    Try here:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • IPOD is freezing up my computer

    Can someone please help me!?!
    Got an IPOD w/video 60 gb for Christmas, a refurbished.
    Nothing but problems with it - it froze up computer, it froze itself, would play some songs, but not others, etc.
    Sent it back, received a new one
    Trying to sync it and it freezes my computer when I plug it in.
    If I open ITunes first and then plug in IPOD, itunes freezes up. ITunes won't open at all if IPOD is plugged in first. Updated ITunes to 7.3 just today.
    What is going on??
    Thanks!
    Monica in Spain

    I have the same exact problem.... Just traded a old one in for a refurbished and nothing but problems I just got it about 3 hours ago plug it in the computer after installing white screen keep pressing and holding middle and top finally about 30 minutes later it to read then take it off fully charged it is on for about 10 seconds then it freezes restart same thing over and over again now its not responding on my computer. Someone please help us here.

  • Ipod touch, Freezing while syncing.

    everytime i connect my ipod it syncs my music and pictures fine, but when it starts to sync my apps it syncs about 3 apps. Then my ipod freezes while syncing, forcing me to restore my ipod from recovery mode. When i say it freezes, i mean that my ipod has the "Sync In Progress" screen, with the battery in the center, and on the bottom of the screen the "Slide To Cancel Sync" on the slider. normaly the slider is always flashing highlighting a few letters at a time, across the screen, saying "Slide To Cancel" When it freezes the slider stops flashing/scrolling and then a little spinning wheel starts to spin in the center of my ipod, on the battery logo. After about, 30 seconds the wheel stops spinning, my itunes freezes up, and my iPod touch freezes up. as soon as i disconect my frozen ipod, my itunes works again. then my ipod is stuck on the frozen "sync in progress" screen. i then have to do the long recovery/restore. Then i decided change my settings from automatic syncing to selecting what i sync. I synced my music, fine. I synced my Pictures, fine. i then decided to sync one app at a time. I first synced solitaire, fine. Then i synced sextuple, fine. Then i synced Super Monkey Ball, my ipod froze!!! So I thought that mabye thats what was freezing up my ipod. then i had to restore my ipod, again. and start the whole process over again. I synced sextuple, fine. Then i Synced super monkey ball, again, and it synced fine. then i synced solitaire, worked fine. then i synced Cube Runner, My ipod froze again. on a totaly different app. i had to restore from recovery mode again, and i synced my music, pictures, super monkey ball, solitaire, and sextuple. then i decided, i will just keep my ipod away from a computer so it won't happen again. so i have 23 apps, and i only have three on my ipod. i really want to keep trying to fix this, but i don't want to have to do a restore, and then have to resync all of my music/pictures again. I really want to know whats up with my ipod. PLEASE, IF ANYONE CAN HELP, PLEASE DO SO. I WILL BE TOTALY GREATFUL. THANK YOU!!!!!!!!!!

    I have been having the same problem too. i was sick and tired of it so the i brought it to an apple store and basically just told me stuff i already know, then 2 days later it started happening again. So i went to the apple store yet again, different guy same nonsense, "let me check your battery" "let me see if you memory has problems" "don't have too many applications running at the same time" on and on.. all that happened is that they restored it and said it should work... well clearly i go home to sync it, everything freezes, i go back they give me a new one... yet here i am 3 days later still having the problems even with a new ipod. i reinstalled itunes like 6 times, restored my ipod 4 times... so basically everyone is having the same problem... i guess we just gotta wait til apple realizes that they have a big problem to fix and does something for us

  • Ipod sync freezes when trying to sync from an external drive

    I just bought a Seagate FreeAgent external hard drive (model # ST305004DA1E1-RK)because I was running out of space on my desktop. I have itunes set up on my desktop hard drive and my library set up on my external and the itunes works fine when listening and/or orgainizing my music, but when I plug in my ipod while the external is pluggged in I get a 'USB Device Not Recognized' warning. But if I unplug the external and re-plug in the ipod, itunes will recognize it. But if I re-plug in the hard drive and try to sync the ipod, it freezes up. I have tried to run the itunes software directly from the external drive, but I get the same 'USB Device Not Recognized' warning when I plug in the ipod while the external is still plugged in. Any thoughts?

    As a test, try removing all USB devices except a standard keyboard and mouse, including any USB hub. Connect the hard drive and iPod directly to the computer. See if that works.
    If it works, try to figure out which USB device makes it NOT work, treating any USB hub as a device.
    If it still does not work, try using the Restore button in iTunes to see of that helps. This will erase the iPod and restore it to original settings.

  • Itunes continually freezing forcing a hard reboot of pc

    when syncing my itunes library with my ipod, itunes freezes fairly often and i can't quit out of it even if i try and kill the process in task manager. i think reformatting windows and starting over might help somewhat, but in the meantime, which is the lesser of two evils in terms of damage to my ipod: forcing a hard shut down of my machine with my ipod attached or disconnecting my ipod despite itunes still (sorta) running. when itunes freezes i can't even go to the 'saftely remove hardware' option in my taskbar, so i'm afraid to do anything that'll damage my ipod. any suggestions?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Grrrrrr.... ipod Mini freezes when connecting to mac

    when i connect to synch with itunes -
    itunes does not recognize ipod
    ipod freezes with regular screen (not the "do not disconnect" screen)
    itunes recognizes my 40GB ipod and synchs fine; just not the mini
    i have done the following with no success -
    reset the mini (over and over)
    put it in disk mode
    reinstalled latest updater (ipod still freezes when connecting)
    what could be the matter? please help ...
    iBookG4   Mac OS X (10.3.9)  

    See these.
    iPod doesn't appear in iTunes or on the Mac desktop.
    iPod does not appear in iPod Updater or iTunes in Mac OS X.
    iPod appears on the Mac OS X desktop but not in iTunes.

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