Ipod Corrupt files/Itunes screwup

Okay, so my friend wanted some help with his ipod, so i went to help him. It turns up he has two files on his ipod that don't play because he recently deleted them from itunes (they don't delete from the ipod, but still show up). His computer rarely recognizes his ipod at all (about 1 in 25 tries) and when it does, it does not transfer his new songs onto his ipod. I've reinstalled itunes from the disk that came with his ipod, since he has a u2 ipod, it asks him to register it, and since i refused to do that, itunes doesn't recognize his ipod even when connected.
I feel really guilty about screwing up his already messed up problem, is there any advice that anyone can do to help?
Thanks a bunch!

hmmmm. it might be worth checking on the possibility from the following troubleshooting document:
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear

Similar Messages

IPod corrupting files

Alright, so I bought my iPod a year and a few months ago, and it worked pretty great for the first couple months when I had to have it sent back to be repaired because it froze up. Now, at the end of the summer, I lent the iPod to a friend because his wasn't working and he was going on a trip and wanted to have music. He gave it back and there was no damage or anything. I hooked it up to my computer and cleared his music off. I started transferring my music using iTunes, and after a few songs it got caught up on one. It took about 5 minutes to stop completely screwing with my system (I couldn't use the computer for anything while it was doing this), and I tried that file again and the same thing happened. So I decided to delete it from the playlist and keep trying. A few songs transferred and then the same thing happened, and kept happening. The iPod was actually corrupting the music files and rendering them unplayable, even just in iTunes with the iPod not hooked up at all. This problem is still happening, and of course, my warranty expired right after the problem happened and I was out of the country shortly after and was not able to send it off to get repaired.
Has anyone else seen this problem, and is there any way to fix it? I don't understand why it corrupts seemingly random files - it'll do an abstract file from the same album that was ripped from a CD at the same time, and leave the rest alone.
Thanks,
Drew de Geofroy

Try this. When u plug you ipod in and itunes open up.Go to the Summary tab on the top. There you should see 3 boxes to check which ones you want active. For instance you can un-check the box that says "Open Itunes when ipod is connected"And check the box saying"Manually manage music and videos. Hope that helps

IPod Corrupt File-Help!!!

Okay, when I disconnected my iPod from windows, the folder with exclamation showed up. I downloaded the new iPOd software and restored my iPod (it wouldn't let me just update). Now when I connect my iPod it sloooowwws my computer up and is usually not recgonized. Finally it works and a error message pops up from the bottom-right clock taskbar. It read:
iTunes:iTunes.exe - Corrupt File
The file or directory \iPod_Control\Music\F06\EUYH.m4a
is corrupt and unreadable. Please run the Chkdsk utility
And songs be gin to slowly update onto the iPod, then after 19 or so songs the computer totally freezes for about twenty minutes, then the update stops and the last song updated has a by it.
Help me!!!

Thank you for the kind comments Mitch!
To be honest, I'm not bothered about who receives the Big Green Stars. As long as the folks in trouble are helped out, I'm all for the award of points to whoever takes the responsibility of pointing them in the right direction.
Given that my time on Discussions is limited more than ever these days, I am particularly grateful to great folks such as your good self who point OPs in the right direction so they can resolve their issues rapidly. In my opinion, that in itself rightly deserves a Big Green Star and the points, because without folks who are adept at referrals, Discussions would be a very stagnant community.
So, please feel free to continue your excellent work! Usually I drop a post here and there to thank folks for their referrals, and more importantly, it also allows me to subscribe in so I can come back and offer more assistance if the OP needs more help.
All the best for now!
Kind regards,
Gopha.

I need help with corrupted file iTunes download

I purchased a song and the download is corrupted. I erased it and when I went to download again it does it from the same corrupted file that is in My Cloud. How can I delete it from the cloud and get a fresh new version? Thanks!

Anyone ?

Ipod corrupt says itunes

My ipod is three years old and has never gone wrong, now itunes says it is corrupt, i have reset four times now, i do not have all my songs backed up due to a previous pc dying with my library on it, i do not want to restore and lose all the songs, what are my options

There is 3rd party software out there, but not supported by Apple, see this thread by Zevoneer: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0

What to do if Windows displays an "iTunes.exe - Corrupt File" message

Greetings fellow Podders, Resident Furball here...
It is about time that I produced a single post for all the chkdsk issues that we've been discussing since November 2004. The Apple KB article seems to cover the major points succinctly, but we need to address the more serious variations and flavours of the problem.
<hr>
What to do if Windows displays an "iTunes.exe - Corrupt File" message
Many users are coming across this seemingly distressing error message in Windows when connecting their iPods. As described in Apple KB Article 300554, the message reads:
iTunes: iTunes.exe - Corrupt File
The file or directory \iPod_Control\iTunes\????????? is corrupt and unreadable. Please run the Chkdsk utility.
and the ????????? can be anything (eg. sysinfo, Temp1, DeviceInfo etc.).
<hr>
Don't panic!
If you do see this, don't worry, and don't panic. Contrary to what the error message reads, this issue actually has very little to do with iTunes. The iPod_Control is the key to this - because this folder doesn't even exist in iTunes... it's on the iPod!
...so! Installing and uninstalling iTunes really won't do you much good at all... it's the iPod that needs attention.
<hr>
What's causing this error?
To be honest, we don't know. We saw a massive number of reports of this issue back in November 2004, because iPod Updater 2004-11-15 contained a firmware bug that corrupted iPod system files when the Pod entered Deep Sleep.
But this firmware bug was corrected in iPod Updater 2005-06-26.
Of late, we have seen a resurgence in chkdsk errors on Discussions. Some of these are caused by the old buggy firmware that people still have. Some of the errors are more serious and are hardware and operating system-related. But we have still to pin down the exact cause of this error.
<hr>
Okay, so what do I do if I see this error?
In short, as Apple have recommended in their KB article:
Restore your iPod, using the latest iPod Updater.
Follow the instructions carefully. Ensure that you download the iPod Updater. Ensure that you install it, and then ensure that you run it with the iPod connected and follow the prompts to the letter.
The broad majority of the errors are painlessly fixed this way. Of course, it does mean that your iPod will be wiped, so make sure that you have your music/data backed up, and/or present in iTunes so you can resynchronise it when you have finished Restoring.
<hr>
Okay, I've Restored, but the error is still coming up
Are you sure you've Restored? Quite a number of folks are assuming that just downloading the iPod Updater is enough. It's not. And neither is downloading iPod Updater, and installing it on your computer. It needs to be implemented on the iPod, according to the iPod Updater instructions.
Okay, so if you have Restored your iPod, and you are still getting this error, then you have a variety of options available.
Chkdsk errors that are not fixed with a Restore are most likely down to two things:
1) A physical issue on the iPod itself
or
2) An issue on the computer's operating system
Here's where it gets woolly. There are a variety of things you could try...
Format the iPod in Windows
This would usually have the same effect as a Restore, but a deep-level format in Windows is something that Apple have recommended in the past, as a last resort to completely wipe the iPod before performing a Restore with iPod Updater. This process wipes the iPod.
To do this:
1) Enable Disk Mode on the iPod. You can do this either in iTunes (which is best), or manually on the iPod itself.
2) Open My Computer and locate your iPod
3) Right-click the iPod and select Format
4) Leave the parameters set at their defaults, and ensure Quick Format is unchecked
5) Hit Format
6) Then Restore your iPod as normal.
Run the Chkdsk utility
You could run the chkdsk utility on your iPod. But Restoring your iPod has the same effect as running chkdsk. Chkdsk does not wipe your iPod.
1) Enable Disk Mode as above
2) Determine the drive letter of your iPod from My Computer
3) Go to Start, Run
4) Type cmd. Hit Enter to take you to the Command Prompt.
5) Type chkdsk /f X:, where X is the drive letter of your iPod. Hit Enter, and any corrupt files are found and corrected.
Run Windows ScanDisk
ScanDisk is the Windows version of Chkdsk. It does not wipe your iPod.
1) Enable Disk Mode
2) Right-click the iPod in My Computer, select Properties
3) Select Tools
4) Select the option to scan the disk for errors
Try changing the Drive Letter of the iPod
Sometimes Windows confuses the drive letters, and this can cause the iPod to be adversely affected. Try the instructions detailed in Apple KB Article 93499 to change the drive letter of the iPod. This does not wipe your iPod.
Try changing Hardware Policies for the iPod
The Hardware Policies in Windows have been known to affect the way in which the iPod connects, synchronises, and disconnects. This does not wipe your iPod.
1) Enable Disk Mode so the iPod appears in My Computer
2) Right-click the iPod in My Computer
3) Select Properties
4) Select Hardware Policies
5) Select Optimize for Performance (instead of Optimize for Removal)
6) Restart your computer.
Contact Apple for a replacement iPod
Some chkdsk issues have been caused by faulty hardware. As a last resort, contact Apple Support by phone to report your issue, and/or request an iPod Service.
If you explain that you have followed all these steps, you should have a strong case for obtaining a replacement iPod.
<hr>
Thanks!
Thank you to everyone for their continued support, kindness and excellent troubleshooting skills here on Discussions. There are countless people that I am deeply grateful to for their assistance in handling this issue. Rest assured folks, you have made me the Discussions Furball that I am today.
Happy Podding folks!
Kind regards,
Gopha.
<hr>
References
1) The Original Corrupt iPod File thread from 2004. (Credit: AbbyM)
2) Our Summary and Index threads to consolidate the chkdsk issue at the height of its reign of terror.
3) Chkdsk is fixed by iPod Updater 2005-06-26.
4) Different flavours of chkdsk.
5) Happy Birthday chkdsk!.
6) Apple Level 2 Technical Support officially close the chkdsk casefile. (Credit: Apple Level 2)
7) Chkdsk can be fixed by changing the drive letter of the iPod. (Credit: daisysnroses, jchiu8)
8) Chkdsk can be fixed by changing the hardware policy. (Credit: Bruce Finn)
9) Chkdsk caused by faulty hardware. (Credit: Kiwi_Bloke)

iPod Updater 2006-03-23 has been released
iPod Updater 2006-03-23 includes iPod Software 1.1.1 for the new iPod and new iPod Software 1.1.1 for iPod nano.
iPod Updater 2006-03-23 contains the same software versions as iPod Updater 2006-01-10 for all other iPod models.
What's new in iPod Updater 2006-03-23:
- Volume limit
- Bug fixes
I have been trying to ascertain from Apple Support Level 2 as to whether the latest iPod firmware improves or provides better resolution for the chkdsk issue. If anyone has been using iPod Updater 2006-03-23 to resolve their chkdsk woes, feel free to post in here just to say how things worked out for you...
Kind regards,
Gopha.

Did a corrupted (8008) iTunes video corrupt my entire iPod (80 GB classic)?

I've had a black 80 GB iPod since around the time it was first released (January 2007). Until about 6 months ago, I never had any problems with it - I could download songs, TV shows, movies, and games without experiencing any problems.
About 6 months ago, when downloading a TV show season package, I received a message on one of the episodes that I'd never seen before, error 8008 (which told me that the file was corrupted and could not be downloaded). After some unproductive back-and-forth with a representative, I gave up on the episode and deleted the file from my computer hard drive completely. Of note, even though I'd given up on the episode and removed it from my iTunes download list, it appeared on my iTunes download list randomly last week and there were no problems with the download.
But ever since the original incident 6 months ago (when I received the 8008 error message), my iPod has turned on me. Videos that I have downloaded since then (both movies and TV shows) will suddenly freeze and the iPod itself will start making this noise - kind of like a computer when it's "thinking" - and I can feel the iPod churning in my hand. This is usually accompanied by a harsh loud scratching and "bleeping" noise on the audio, and the screen goes black. On some videos, I have been able to fast-forward for several seconds and then it returns to normal. On some of these videos, I have to fast-forward several times during the video because it will happen more than once. And some videos I simply cannot watch because the iPod will not permit me to fast forward over the corrupted segments. It takes a lot of effort and many attempts at resetting before the iPod will become "unstuck." Songs and albums I've downloaded also have minor "skips" in certain places as well (kind of like a CD with a tiny scratch) but this is not as frustrating as the TV shows and movies ... a "skip" here or there is nothing compared to paying $15.99 for a movie you cannot watch!
Edited to add: None of the videos I downloaded before receiving the 8008 error have had any problems since the 8008 error appeared. I can still watch them all just as before. No skipping, no freezing, nothing. It is only videos I've downloaded since then that have had these issues.
Oh, also after the 8008 error, I began seeing a white screen I'd never seen before after turning on my iPod telling me that my iPod needed to be restored. I had never seen such a message before. Again, I followed all of the steps that Apple suggested; it kept happening anyway. I saw this message for about 4 months, but I haven't seen it since.
Currently, I have 31.80 GB free on my iPod. I have never "overloaded" my iPod and have never had less than 20 GB free at a time. I've never dropped my iPod; I keep it in a protected plastic case; I update the iTunes software every time it is available; I am not using Genius; I have never imported a video or a CD that was NOT from iTunes into my library - after my library was erased when I upgraded from the earlier version to the 80 GB model, I didn't feel like uploading my CDs all over again, so this cannot possibly be an issue related to getting a "virus" from downloading movies from the Internet.
Is my iPod corrupted forever? Will it always be a guessing game from now on as to whether a video I've downloaded will be perfectly fine or whether it will skip and freeze and not permit me to watch it? (In which case, iTunes certainly doesn't return money, as the download on their end was "successful.") How do I go about fixing this problem when the iPod - while in perfect condition otherwise because I've kept such good care of it - is no longer under warranty?

Also, if there's a better place to post this question, please let me know how to post it elsewhere. I tried to do so but I suppose I'm not permitted to double post in different forums?

How can I find a corrupt file in iTunes?

When I plugged my iPod into my PC to update it..
iTunes started to boot up giving the message that they're is a corrupt file somewhere?
Now iPod screen is frozen on Do Not Disconnect.

See if this little article helps: "iPod: What to do if Windows displays Corrupt File message" http://docs.info.apple.com/article.html?artnum=300554

ITunes.exe Corrupt File run the Chkdsk utility

When I connect my nano it doesn't add any songs and a warning comes up from my tray that says"iTunes:iTunes.exe Corrupt File run the Chkdsk utility." I typed Chkdsk into run and ran it. Nothing changed. Also when I connect my nano it says "Attempt to write to iPod failed. The disk cannot be read from or written to." Can anyone help me with this problem?
dell Windows XP

Hello ashee,
You might want to follow the instructions here:
iPod: What to do if Windows displays an "itunes.exe - Corrupt File" message
Gary

Error Message: itunes.exe corrupt file

Error Message: itunes.exe corrupt file
\ipod_control\itunes\temp
run chkdsk utility
Itunes gives me this message, then acts normal
downloads latest podcasts and videos but when I turn on the ipod video it hasn't been updated at all.
Also from the start menu, I've tried to run chkdsk utility. when I do it does something 3-4 seconds and then that's it.
My ipod shuffle works fine.
Anybody have any ideas.
Thanks

try installing de software of that ipod, reinstall de ipod sofware and the itunes, after that go 2 apple.com and download the new updator. then install that too, and if possible redownload the new version of itunes. b4 u do all this , delete the software (old one ) of that ipod and itunes.. only the one that is giving u the problem, meaning b4 u reinstall the software that came with ur ipod, go 2 control panel.2.find add /remove programs.3then delete the old ipod and itunes software. then retstart ur computer. 4 then now go and reinstall the ipod software and itunes that came with ur ipod then after that redownload de ipod updator(new version is march 2006. get this and after that download the new version of itunes. then install all these, then u can also restore ur ipod by clicking on de updator when it opens press restore u will be commanded 2 plug in ur ipod. then follow de instructions. after all these ur itunes should be fine, and ur ipod software should be fine. ur itunes is corrupt , that might be causing the problem.

HELP NEEDED - iTunes.exe -Corrupt File

I am getting this error message everytime I plug in my iPod to update thru iTunes.
iTunes.exe - Corrupt File
The file or directory/iPod_ControliTunes/TempFile is corrupt & unreadable.
Please run the Chkdsk utility.
So my question is....how do I backup all the songs and playlists so that I do not lose them. And then do I just run the dist that came with the iPod to start it over again and if so do I delete the old Itunes?
Plese help I would like to save the songs, restore iTunes somehow and be able to bring back the songs with nothing lost.

In Windows, the default location of your songs is:
\Documents and Settings\username\My Documents\My Music\iTunes
Your 'iTunes library' file which hold all playlists, locations of songs, ratings etc. is located in:
\Documents and Settings\username\My Documents\My Music\iTunes\iTunes Library.itl
Copy the complete iTunes directory to your backup device.
That way, you will copy all songs and library information.
After fixing the problem with the corrupt file, put the files back to the location they came from (if necessary).
In my very limited experience with the chkdsk utility, no files were lost, but it is always wise to have a backup in case something goes wrong.
Hope this helps.
M
P.S.
You will probably get more help by posting in the iTunes for Windows forum (this is the Mac forum)
17' iMac fp 800 MHz 768 MB RAM Mac OS X (10.3.9) Several ext. HD (backup and data)

Itune.exe -Corrupt File message

I have an Ipod Nano which has been working fine for a long while.
Today for no apparent reason, I got I got the following error message when I attached the ipod to the usb wire:
"itune.exe-corrupt file
ipod_control/iTune/iTunesPrefs is corrupt and unreadable. Please run the Chkdsk utility."
In addition, I also get the Ipod Set Assistant dialog box each time I plug in the ipod as if it were the very first time plugging it in.
I tried rebooting the computer (several times) and I also tried reinstalling the itunes software cd and still get the same message and same problem.
Any ideas on how I can solve this problem. It is pretty upsetting

See this.
What to do if Windows displays an "itunes.exe - Corrupt File" message.

"iTunes:iTunes.exe - Corrupt File" help

When I hook up my iPod to my computer, I run Windows XP Professional on a Dell, I get a message on the bottom righ that reads
iTunes:iTunes.exe - Corrupt File
The file or directory \iPod_Control\Device\SysInfo is currupt
and unreadable. Please run the Chkdsk utility.
I remember doing this before and nothing happened. iTunes still works, but sometimes when I want to put a CD on my iPod iTunes will act goofy and won't read the CDs, I'll have to restart the program. Any help with this?

hi Eric!
the chkdsk issue isn't usually associated with CD hassles (at least, i don't think it is) ... so if you're still having troubles once you've got this one fixed, try reposting again over at Importing and Burning.
But for the chkdsk, you should first proceed to one of the two classic bodies of work in the field:
Da Gopha, "chkdsk errors are fixed by iPod Updater 2005-06-26", 10:01am Jul 20, 2005 CDT
love, b

ITunes .exe - Corrupt File

The file or directory \iPOD_Control\iTunesDB is corrput and unreadable. Please run the Chkdsk utility.
That is the message I keep receiving every time I open iTunes. My iTunes Library opens up with no problem, my iPod is recognized by the iTunes program and my computer. The problem is that NONE of the files on my iPod are visible or accesible in iTunes or after disconnect the iPod from my computer.
It does however still show that the amount gigs I had loaded onto my iPod previously is still on the iPod (i.e. it appears that everything loaded on my iPod is not erased but just inaccessible.)How do I fix this without losing my entire library of music?
FYI - I ran the Chkdsk utility two - three times and no effect. Restarted the computer, restarted iTunes - nothing happening.
Windows XP

See this.
What to do if iTunes displays a corrupt file message.
And this thread.
Da Gopha's corrupt file info.

ITunes.exe - Corrupt File Please help!!!

Every time I plug my ipod into my computer iTunes will open, and in my task bar it will read iTunes.exe - Corrupt File. The File or Directory\iPod_control is corrupt and unreadable. Please run the Chkdsk utility. Every time I go to click on this it disapears, and it is impossible to restore because iTunes doesnt show it as being plugged in. What can I do? Any help is greatly appreciated.

See these.
What to do if iTunes displays a corrupt file message.
Da Gopha's corrupt file info.

Ipod Corrupt files/Itunes screwup

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