Ipod crashing and not able to display in i-tunes - help needed please

After synch, i-tunes said disconnect but ipod still flashing not too and continued so had to disconnect after bout an hour! Now ipod not recognised in itunes. Have run ipod diagnostic check from i-tunes and everything on green saying it connected properly!
tested i-tunes with shuffle and that all works fine.
Been trying to resolve for hours!

Have you reset the iPod? In the future you can use
the "Safely Remove Hardware" icon in the system tray
to eject your iPod. It looks like a silver rectangle
with a green arrow over it.
I've reset it using the menu button and the click wheel - is that what you mean or is there another way?

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    *& Report  Z_TEST_SAI                                                  *
    REPORT  Z_TEST_SAI no standard page heading line-size 255.
    TYPES: BEGIN OF t_cust,
            bukrs like rf02d-bukrs,
            vkorg like rf02d-vkorg,
            vtweg like rf02d-vtweg,
            spart like rf02d-spart,
            ktokd like rf02d-ktokd,
            anred like kna1-anred,
            name1 like kna1-name1,
            sortl like kna1-sortl,
            name2 like kna1-name2,
            name3 like kna1-name3,
            name4 like kna1-name4,
            stras like kna1-stras,
            pfach like kna1-pfach,
            ort01 like kna1-ort01,
            pstlz like kna1-pstlz,
            ort02 like kna1-ort02,
            pfort like kna1-pfort,
            pstl2 like kna1-pstl2,
            land1 like kna1-land1,
            regio like kna1-regio,
            telx1 like kna1-telx1,
            telf1 like kna1-telf1,
            telfx like kna1-telfx,
            telf2 like kna1-telf2,
            teltx like kna1-teltx,
            stceg like kna1-stceg,
            cityc like kna1-cityc,
            lzone like kna1-lzone,
            niels like kna1-niels,
            kukla like kna1-kukla,
            akont like knb1-akont,
            fdgrv like knb1-fdgrv,
            vzskz like knb1-vzskz,
            zterm like knb1-zterm,
            vkbur like knvv-vkbur,
            versg like knvv-versg,
            vsbed like knvv-vsbed,
            ktgrd like knvv-ktgrd,
            taxkd like knvi-taxkd,
    END OF t_cust.
    TYPES: BEGIN OF t_sucrec,
              cnum TYPE kna1-kunnr,                          "Customer Number
              cnam TYPE kna1-name1,                          "Customer Name
    END OF t_sucrec.
    TYPES: BEGIN OF t_errrec,
    *        lineno TYPE i,                                  "Line Number
             lineno TYPE string,
           message TYPE string,                              "Error Message
    END OF t_errrec.
    DATA: v_file TYPE string,                                "Variable for storing flat file
    it_cust TYPE STANDARD TABLE OF t_cust,                   "Internal table of Customer
    wa_cust LIKE LINE OF it_cust,                            "Workarea of Internal table it_cust
    it_sucrec TYPE STANDARD TABLE OF t_sucrec,               "Internal table of Success records
    wa_sucrec LIKE LINE OF it_sucrec,                        "Workarea of Internal table it_sucrec
    it_errrec TYPE STANDARD TABLE OF t_errrec,
    wa_errrec LIKE LINE OF it_errrec,
    it_bdctab LIKE bdcdata OCCURS 0 WITH HEADER LINE,        "Internal table structure of BDCDATA
    it_messagetab LIKE bdcmsgcoll OCCURS 0 WITH HEADER LINE, "Tracing Error Messages
    v_date LIKE sy-datum,                                    "Controlling of session date
    v_index LIKE sy-index,                                   "Index Number
    v_totrec TYPE i,                                         "Total Records
    v_errrec TYPE i,                                         "Error Records
    v_sucrec TYPE i,                                         "Success Records
    v_sesschk TYPE c.                                        "Session maintenance
    *& SELECTION-SCREEN
    SELECTION-SCREEN: BEGIN OF BLOCK blk1 WITH FRAME TITLE text-001 NO INTERVALS.
    PARAMETERS: p_file    TYPE rlgrap-filename.              "rlgrap-filename is a predefined structure
    SELECTION-SCREEN: END OF BLOCK blk1.
    SELECTION-SCREEN: BEGIN OF BLOCK blk2 WITH FRAME TITLE text-002 NO INTERVALS.
    PARAMETERS: p_mode    LIKE ctu_params-dismode DEFAULT 'N',
                p_update  LIKE ctu_params-updmode DEFAULT 'A'.
    SELECTION-SCREEN END OF BLOCK blk2.
    *& INITIALIZATION
    INITIALIZATION.
    v_date = sy-datum - 1.
    *& AT SELECTION-SCREEN ON VALUE-REQUEST FOR p_file
    AT SELECTION-SCREEN ON VALUE-REQUEST FOR p_file.
    CALL FUNCTION 'F4_FILENAME'
    EXPORTING
    program_name = syst-cprog
    dynpro_number = syst-dynnr
    FIELD_NAME = ' '
    IMPORTING
    file_name = p_file.
    *& START-OF-SELECTION
    START-OF-SELECTION.
    v_file = p_file.
    CALL FUNCTION 'GUI_UPLOAD'
    EXPORTING
    filename = v_file
    filetype = 'ASC'
    has_field_separator = 'X'
    TABLES
    data_tab = it_cust
    EXCEPTIONS
    file_open_error = 1
    file_read_error = 2
    no_batch = 3
    gui_refuse_filetransfer = 4
    invalid_type = 5
    no_authority = 6
    unknown_error = 7
    bad_data_format = 8
    header_not_allowed = 9
    separator_not_allowed = 10
    header_too_long = 11
    unknown_dp_error = 12
    access_denied = 13
    dp_out_of_memory = 14
    disk_full = 15
    dp_timeout = 16
    OTHERS = 17.
    IF sy-subrc = 0.
    *MESSAGE ID sy-msgid
    *TYPE sy-msgty
    *NUMBER sy-msgno
    *WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
    ENDIF.
    *& END-OF-SELECTION
    END-OF-SELECTION.
    v_index = sy-index.
    LOOP AT it_cust INTO wa_cust.
      perform bdc_dynpro      using 'SAPMF02D' '0100'.
        perform bdc_field       using 'BDC_CURSOR'
                                      'RF02D-KTOKD'.
        perform bdc_field       using 'BDC_OKCODE'
                                      '/00'.
        perform bdc_field       using 'RF02D-BUKRS'
                                      wa_cust-bukrs.
        perform bdc_field       using 'RF02D-VKORG'
                                      wa_cust-vkorg.
        perform bdc_field       using 'RF02D-VTWEG'
                                      wa_cust-vtweg.
        perform bdc_field       using 'RF02D-SPART'
                                      wa_cust-spart.
        perform bdc_field       using 'RF02D-KTOKD'
                                      wa_cust-ktokd.
        perform bdc_dynpro      using 'SAPMF02D' '0110'.
        perform bdc_field       using 'BDC_CURSOR'
                                      'KNA1-TELTX'.
        perform bdc_field       using 'BDC_OKCODE'
                                      '=VW'.
        perform bdc_field       using 'KNA1-ANRED'
                                      wa_cust-anred.
        perform bdc_field       using 'KNA1-NAME1'
                                      wa_cust-name1.
        perform bdc_field       using 'KNA1-SORTL'
                                      wa_cust-sortl.
        perform bdc_field       using 'KNA1-NAME2'
                                      wa_cust-name2.
        perform bdc_field       using 'KNA1-NAME3'
                                      wa_cust-name3.
        perform bdc_field       using 'KNA1-NAME4'
                                      wa_cust-name4.
        perform bdc_field       using 'KNA1-STRAS'
                                      wa_cust-stras.
        perform bdc_field       using 'KNA1-PFACH'
                                      wa_cust-pfach.
        perform bdc_field       using 'KNA1-ORT01'
                                      wa_cust-ort01.
        perform bdc_field       using 'KNA1-PSTLZ'
                                      wa_cust-pstlz.
        perform bdc_field       using 'KNA1-ORT02'
                                      wa_cust-ort02.
        perform bdc_field       using 'KNA1-PFORT'
                                      wa_cust-pfort.
        perform bdc_field       using 'KNA1-PSTL2'
                                      wa_cust-pstl2.
        perform bdc_field       using 'KNA1-LAND1'
                                      wa_cust-land1.
        perform bdc_field       using 'KNA1-REGIO'
                                      wa_cust-regio.
        perform bdc_field       using 'KNA1-SPRAS'
                                      'EN'.
        perform bdc_field       using 'KNA1-TELX1'
                                      wa_cust-telx1.
        perform bdc_field       using 'KNA1-TELF1'
                                      wa_cust-telf1.
        perform bdc_field       using 'KNA1-TELFX'
                                      wa_cust-telfx.
        perform bdc_field       using 'KNA1-TELF2'
                                      wa_cust-telf2.
        perform bdc_field       using 'KNA1-TELTX'
                                      wa_cust-teltx.
        perform bdc_dynpro      using 'SAPMF02D' '0120'.
        perform bdc_field       using 'BDC_CURSOR'
                                      'KNA1-CITYC'.
        perform bdc_field       using 'BDC_OKCODE'
                                      '=VW'.
        perform bdc_field       using 'KNA1-STCEG'
                                      wa_cust-stceg.
        perform bdc_field       using 'KNA1-CITYC'
                                      wa_cust-cityc.
        perform bdc_field       using 'KNA1-LZONE'
                                      wa_cust-lzone.
        perform bdc_dynpro      using 'SAPMF02D' '0125'.
        perform bdc_field       using 'BDC_CURSOR'
                                      'KNA1-KUKLA'.
        perform bdc_field       using 'BDC_OKCODE'
                                      '=VW'.
        perform bdc_field       using 'KNA1-NIELS'
                                      wa_cust-niels.
        perform bdc_field       using 'KNA1-KUKLA'
                                      wa_cust-kukla.
        perform bdc_dynpro      using 'SAPMF02D' '0130'.
        perform bdc_field       using 'BDC_CURSOR'
                                      'KNBK-BANKS(01)'.
        perform bdc_field       using 'BDC_OKCODE'
                                      '=VW'.
        perform bdc_dynpro      using 'SAPMF02D' '0340'.
        perform bdc_field       using 'BDC_CURSOR'
                                      'RF02D-KUNNR'.
        perform bdc_field       using 'BDC_OKCODE'
                                      '=VW'.
        perform bdc_dynpro      using 'SAPMF02D' '0360'.
        perform bdc_field       using 'BDC_CURSOR'
                                      'KNVK-NAMEV(01)'.
        perform bdc_field       using 'BDC_OKCODE'
                                      '=VW'.
        perform bdc_dynpro      using 'SAPMF02D' '0210'.
        perform bdc_field       using 'BDC_CURSOR'
                                      'KNB1-VZSKZ'.
        perform bdc_field       using 'BDC_OKCODE'
                                      '=VW'.
        perform bdc_field       using 'KNB1-AKONT'
                                      wa_cust-akont.
        perform bdc_field       using 'KNB1-FDGRV'
                                      wa_cust-fdgrv.
        perform bdc_field       using 'KNB1-VZSKZ'
                                      wa_cust-vzskz.
        perform bdc_dynpro      using 'SAPMF02D' '0215'.
        perform bdc_field       using 'BDC_CURSOR'
                                      'KNB1-ZTERM'.
        perform bdc_field       using 'BDC_OKCODE'
                                      '=VW'.
        perform bdc_field       using 'KNB1-ZTERM'
                                      wa_cust-zterm.
        perform bdc_dynpro      using 'SAPMF02D' '0220'.
        perform bdc_field       using 'BDC_CURSOR'
                                      'KNB5-MAHNA'.
        perform bdc_field       using 'BDC_OKCODE'
                                      '=VW'.
        perform bdc_dynpro      using 'SAPMF02D' '0230'.
        perform bdc_field       using 'BDC_CURSOR'
                                      'KNB1-VRSNR'.
        perform bdc_field       using 'BDC_OKCODE'
                                      '=VW'.
        perform bdc_dynpro      using 'SAPMF02D' '0610'.
        perform bdc_field       using 'BDC_OKCODE'
                                      '=VW'.
        perform bdc_field       using 'BDC_CURSOR'
                                      'RF02D-KUNNR'.
        perform bdc_dynpro      using 'SAPMF02D' '0310'.
        perform bdc_field       using 'BDC_CURSOR'
                                      'KNVV-VERSG'.
        perform bdc_field       using 'BDC_OKCODE'
                                      '=VW'.
        perform bdc_field       using 'KNVV-AWAHR'
                                      '100'.
        perform bdc_field       using 'KNVV-VKBUR'
                                      wa_cust-vkbur.
        perform bdc_field       using 'KNVV-WAERS'
                                      'INR'.
        perform bdc_field       using 'KNVV-KALKS'
                                      '1'.
        perform bdc_field       using 'KNVV-VERSG'
                                      wa_cust-versg.
        perform bdc_dynpro      using 'SAPMF02D' '0315'.
        perform bdc_field       using 'BDC_CURSOR'
                                      'KNVV-VSBED'.
        perform bdc_field       using 'BDC_OKCODE'
                                      '=VW'.
        perform bdc_field       using 'KNVV-LPRIO'
        perform bdc_field       using 'KNVV-KZAZU'
                                      'X'.
        perform bdc_field       using 'KNVV-VSBED'
                                      wa_cust-vsbed.
        perform bdc_field       using 'KNVV-ANTLF'
                                      '9'.
        perform bdc_dynpro      using 'SAPMF02D' '0320'.
        perform bdc_field       using 'BDC_CURSOR'
                                      'KNVV-KTGRD'.
        perform bdc_field       using 'BDC_OKCODE'
                                      '=VW'.
        perform bdc_field       using 'KNVV-BOKRE'
                                      'X'.
        perform bdc_field       using 'KNVV-KTGRD'
                                      wa_cust-ktgrd.
        perform bdc_dynpro      using 'SAPMF02D' '1350'.
        perform bdc_field       using 'BDC_CURSOR'
                                      'KNVI-TAXKD(01)'.
        perform bdc_field       using 'BDC_OKCODE'
                                      '=VW'.
        perform bdc_field       using 'KNVI-TAXKD(01)'
                                      wa_cust-taxkd.
        perform bdc_dynpro      using 'SAPMF02D' '0324'.
        perform bdc_field       using 'BDC_CURSOR'
                                      'KNVP-PARVW(01)'.
        perform bdc_field       using 'BDC_OKCODE'
                                      '=UPDA'.
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    MODE p_mode
    UPDATE p_update
    MESSAGES INTO it_messagetab.
    IF sy-subrc = 0.
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