IPod Dead! Please Help

Hi, I've got a problem with an iPod Photo (Color): the only thing I see on the display is the Apple logo and after about 10 seconds a sad iPod icon with an "!". I've already read the Apple iPod support page but I didn't found a solution because actually the iPod isn't recognized from the PC. I also tried to connect it to my iBook using FireWire or USB but nothing happens. What to do? Do I have to go to my Apple Store? Advices will be appreciated, thanks!

See it helps
http://discussions.apple.com/thread.jspa?messageID=1995181#1995181

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