Ipod dial not working - but everything else is fine

I tried resetting ipod (menu & center button)thinking this might help - but the dial still isn't working for volume or for scrolling - it just acts like it is dead. any advice?

Really appreciate your help with this. I am a bit of a novice here.. but.. After some more searching on this issue I notice your comments (cut/pasted  below)  with respect to this router and bridging mode. You mentioned that I should update my firmware on this router and that this would (if I am interpreting your reply correctly) facilitate my LAN to LAN connection and of course using this router simply as an access point and more to the point -  having the use of the guest network. So my question is even if I did update firmware,  seems I would still require 3rd party software to make this work? (re your last sentence in your comments below)  Just need to understand the process and determine whether or not it is worth it (or maybe I should upgrade the router) but I don't want to change the configs of the network wired router at this time... and need to use the E2500 or facsimile as  simply an access point with  guest network functionality,  Thanks much appreciated.
"Again: some E series routers already support wired bridging in firmware, i.e. to use the router as simple access point.
This is and was always possible using a LAN-LAN setup instead.
The problem with the LAN-LAN setup is, however, that you have some limitations accessing the network storage or network printer, e.g. the router doesn't have the correct time and you cannot access the storage from remote using port forwarding through your main router.
These limitations have been overcome with the wired bridge mode (internet connection type = bridge mode).
But again: this has absolutely nothing to do with wireless bridging. That's something completely different and is not supported on Linksys routers in any firmware version so far. To do wireless bridging (i.e. the Linksys routers connects wirelessly to another main router) you need 3rd party firmware."

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