Ipod disabled and forgot passcode

My granddaughter forgot her passcode on her ipod.  It is now disabled and says to connect to iTunes.  However, we don't have the itunes it was originally set up on.  After installing itunes on a new computer, it says that we need the passcode for the ipod.  How do we either bypass the passcode or find a way to completely reset the ipod?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen                          
If recovery mode does not work try DFU mode.                         
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Similar Messages

  • Ipod disabled and forgot password

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    See http://support.apple.com/kb/HT1212 and http://support.apple.com/kb/HT1808.

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  • My ipods disabled and it needs to connect to itunes. During the restore a window pops up and says i need to type the password into my ipod but i can't. what do i do?

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    Then try DFU mode and then restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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    This is asked and answered many times every day.
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  • How to restore my iPhone , no internet , I cloud setting on and forgot passcode

    I Have an iPhone 4
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    shannonMer wrote:
    I Have an iPhone 4
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    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
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  • Ipod disabled and will not connect to itunes

    hi guys! I'm having a problem with my ipod touch 4g 8gb, i recently put in a new password and forgot it. I tired to figure it out many times but failed, so know the screen says ''Ipod is disabled connect to Itunes''. My computer or itunes (or whatever) will not recognize my ipod! the device charges but  the itunes page doesnt pop up as it normally did, i cant sync or even restore anything. If anyone has had this problem or knows how to solve it please please let me know i really need help.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • My daughter changed her lockcode to her ipod touch and forgot it, how can i reset it?

    how to reset lockcode on ipod touch when you forget it

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
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    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • My ipod touch states "ipod disabled" and don't know what to do or how to fix it

    ipod touch is stating "ipod disabled" in red on the screen and do not know how to fix it.  Forgot passcode

    If iTunes asks for the passcode and you can't enter the passcode, or you do not have the syncing computer. place the iPod in recovery mode and then restore.  For recovery mode:
    iPhone and iPod touch: Unable to update or restore
    Also, it is OK to restore from backup since the screen-lock passcode is NOT restored to the iPod.

  • Need help. iPod disabled and unable to connect to iTunes for a restore???

    Please Help!!!  My iPod touch is giving me a red box error stating "iPod is Disabled" and telling me to connect to iTunes. I tried to connect to iTunes but am getting the error message "iTunes could not connect to iPod because it is locked with a passcode. You must enter your passcode on the iPod before it can be used with iTunes". 
    I am unable to enter the passcode because the iPod touch is disabled and will not let me.
    Does anyone know what to do?
    Thanks for your help.

    Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
    iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

  • HT4946 my ipods disabled and i have no access to itunes

    my ipod is disabled and i cannot connect to itunes

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    or
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.

  • IPod disabled and home button broken

    I have an iPod touch (4th generation) which I forgot the password of. I kept trying it and finally after like 4 "iPod disabled for 60 minute" screens it says "iPod disabled please connect to iTunes" Which doesn't work because it says enter in a password. I've read online putting your iPod touch into DFU mode and connecting to iTunes and it will detect it and you will be able to restore. Which doesn't work because my iPod touch doesn't have a functioning home button. I've tried some apps that force your iPod into DFU mode such as Recboot and Redsn0w. Which don't work. Recboot just errors me and Redsn0w says it only supports A5 devices and higher (My 4th gen iPod has A4 processor) Please help and thanks a lot to whoever answers.
    TL ; DR : HOW DO I RESTORE MY IPOD TOUCH WITH A BROKEN HOME BUTTON WITHOUT USING ITUNES, FIND MY IPHONE, REDSN0W, OR RECBOOT?!???

    Sorry that I forgot it
    The Firmware Umbrella - TinyUmbrella
    If still problem you have a another hardware problem besides the button problem

  • I am locked out of my ipod touch and forgot the password.  How can i get into it without restoring it?

    I have gotten locked out of my ipod touch and do not know the password, but my computer cannot restore it, so I need to know how to get in without restoring it.

    PC WAY
    1.Plug the iPod in computer.
    2.Go to "My Computer" And click the apporiate drive your your iPod.
    3.Change the folder option to "View all hidden files and folders"
    4.Navigate to ipod_control
    5.Then go to Device
    6.Then there is a file there named"_Unlocked"
    7.Open that up with a text editor (Notepad) and viola the passcode is right there.

  • Ipod disabled and need password

    My Ipod is disabled and says to connect to Itunes.  When I connected it it says I need a password-only I can't get past the disabled screen to put the password in for itunes to recognise the ipod.  How can I get it working again?  thanks

    put it into recovery mode
    See here
    http://www.apple.com/support/ipodtouch/assistant/restore/
    Then restore
    http://support.apple.com/kb/HT1414

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