Ipod disabled will not reset?

need help my sons ipod is disabled and will not reset and he cant remember password. I have connected it to my itunes and it gives same message that is it is disabled and his itunes account is gone. any suggestions

You'll need to connect the device to his iTunes library in recovery mode and restore it to factory settings. See this article for instructions on getting the device into recovery mode.
http://support.apple.com/kb/ht1808
B-rock

Similar Messages

My ipod touch will not reset and I can't restore in iTunes since it won't allow me to access wth a passcode on the ipod.

My iPod touch will not reset. I have tried to the sleep/wake and home buttons simultaneously, but after the apple appears it goes back to a screen that shows the spiralling wheel that moves around 5 times, stops for a second and then repeats this cycle over and over. I tried to restore through iTunes, but I get an error message that says that I need to enter the passcode on the iPod which is impossible since it won't stop the wheel. Any ideas?

Place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

IPod classic will not reset

My iPod classic will not reset and reads as it is full which it is not. Can't do anything with it ?

yeah that's the one...... takes you back to factory settings
That's actually a restore, which done via iTunes. A reset is equivalent to rebooting your PC.
What is the full error message you are recieving and is it from your iPod or from iTunes?
B-rock

IPod classic will not reset nor will it restore

My 2nd iPod classic (30GB) will not reset after numerous attempts.
Also when I try to restore it to original settings, given a message that "The iPod cannot be restored because it contains files that are in use by another application".
I have Windows 7 Enterprise Edition and this has never happened before. The only thing out of the ordinary was that this iPod was not used for about 4-5 months which drained the battery as it wasn't recharged.
Any assistance is appreciated.

Had this one myself ... while playing music there's a little loop icon on the left right below where it shows the current position in the song. Touch it once to turn repeat off.

HT1320 Classic iPod will not reset, what do I do next? Help!!

iPod Classic will not reset, what do I do next?

Need more info, did you reset it as
After charging till full charge, at least 2 hours (preferably 4 hours)
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
If it doesn't work, then leave the battery discharge till fully flat, by polaying some videos, if you can.

HT201406 Ipod touch 8g will not reset. Screen is white.

Ipod touch will not reset. Screen is white.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod touch will not turn on, have tried to reset any other ideas?

My ipod touch will not turn on, I have followed the apple fault finding and it will not reset either. Any other ideas?

Try to connect in recovery mode, explained here: iPhone and iPod touch: Unable to restore

Ipod 4g 32G not turning on, not charging (on multiple cords, both comp and wall, 4 20min), not being detected by Itunes or Windows 7 64bit OS, will not reset, tried taking it out of "DFU", NO DMG, Itunes up2date, All I'm getting is a blank black scrn

Ipod Touch 4th generation 32G not turning on, not charging.
I have used multiple cords on both computer USB and wall USB converters. I let it sit there for over 20 min with each attempt.
It is not being detected by Itunes or my Windows 7 64bit OS. I have tried all 4 of my USB ports (both USB 2.0 and 3.0), with 3 different chargers.
Holding home and power button will not reset.
Tried taking it out of "DFU" mode but Itunes won't detect it, I didn't think that would work anyway.
NO DAMAGE, I have been very careful with it, aside from a few minor scratches. (that you can't even see unless the light reflects them)
My Itunes is up to date, as is my OS.
All I'm getting is a blank black screen. It has been working fine on this computer before. I have no idea what could have happened. I'm at my wits end here.

See if you missed anything here:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ok guys i need help my ipod touch froze during an update now i put it inot the recovery mode or dfu and it will not reset itself at all it comes up with an error code and says this ipod cannot reset now does anyone have any ideas of what to do with it

ok guys i need help anyone with my ipod it froze during an update now it will not work at all i ahve put it into the recovery mode or dfu and it will not reset it self it comes up with an error message 1603 the number is and says the ipod cannot be reset anyone please help me i have tryed everything googled you tubed everything

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Error 1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.

IPod will not reset no way, no how, but works.

5th gen 30 GB iPod about two months old will not reset. It isn't frozen, but it will not reset. I've done everything except restoring it and I'm hesitating to do that because I'm not sure how to back up all the music on the iPod to iTunes. There are more songs on the iPod than are on the computer. Is there some way to copy all the songs from the iPod onto the computer???

If it's not frozen, why would you need to reset it?

I have a disabled ipod that will not restore with iOS7

I have a disabled ipod that will not restore with iOS7

What exactly happens when you try to restore via iTunes?
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Ipod will not reset

my ipod will not reset i've held donw the menu and select buttons to get the apple logo however it does not reset it states for me to go to the web site for support www.apple.com/support/ipod. Also, it does not recognized the ipod on the computer when connected. any suggestions

My ipod mini fell too the other day in school. I picked it up and the screen was blank. I've tried to reset it and I've hooked it up to the computer. Itunes wont come up and it has the battery icon less than half full. But when I charge my ipod to the wall or on my radio, press the button down for 10-15 seconds, the screen lights up and it works normally. I just got it fixed almost year ago when this exact thing happened, and i the warrenty is done. so someone please reply this with the solution. i don't feel like buying a new ipod, i rather just pay 70 dollars to send it in and get it fixed.

My ipod will not reset after several attempts

I recently bought a new Iphone and have successfully transferred my apps/data from my Ipod Touch (4th generation). I am now trying to "erase all content and Settings" via the settings button. All I get when the screen goes black is the apple logo. NO progress bar whatsoever. I have tried this several times even leaving the device (plugged into a power source) on all night long and still nothing. It simply will not reset. Is there something else I need to do? I have deleted all apps and anything else from the Ipod in hopes that would work but still nothing. It just locks up in the reset mode. Then when I restore it to stop the process most of the deleted apps come back. HELP!!
P.S. There is no Apple store nearby to help me with this so I'm hoping this forum will.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1339 I have reset my IPOD 5th generation but it will not reset my apple ID, can anyone help?

I purchased a IPOD 5th generation for my daughter and she started the set up and it wouldn't let her download games and apps, so I reset it but it will not reset her apple ID? The reason I did this is because it would say she has reach her limit on apple id's? Not sure never owed a apple before please help..

Do you have the latest version of iTunes installed? The latest version is 10.5.1.
Have you tried a different USB port?
Rebooted the computer?
Reset or restarted the iPhone?

Reset ipod now will not connect via wifi

reset ipod now will not connect via wifi

Try:
- Restting the iPod (you may have done this)
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Resetting network settings: Settings:General>Reset>Reset Network Settings
- The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

Ipod disabled will not reset?

Similar Messages

Maybe you are looking for