Ipod disabled wrong password itunes did not work

The reset did not work, now what?

You have to restore.
http://support.apple.com/kb/ht1212
Basic troubleshooting steps  
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Similar Messages

  • I got locked out and changed the password. it did not work and now its disabled for 60 minutes. I dont use itunes, or icloud. how can I get in and why wont it work.

    I am locked out of my iphone. I changed the password and it still wont work. I changed it again and it is now disabled. I do not use itunes, icloud. How can I get into my iphone? I have changed my password and its not working. how can I start over?

    Follow the instructions in this support document. http://support.apple.com/kb/ht1212
    Without a backup, the use of iTunes or the use of iCloud, your only choice is to restore the device as new to remove the passcode.

  • My iPad is disabled, ITunes did not work, i erased, still disabled.

    My iPad is disabled, with many attempts of trying to connect it to itunes it did not work. I decided to log in icloud and erase the iPad since i had no important things in it, but that also didn't work. It's still disabled. HELP PLEASE!

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • Access to BBM With Reset Password That did not Work

    I requested and got new password to access BB ID. But it did not work. I used up 10/10 attemps. I used a different or active cellphone number and didn't work. It will wipe out data or reset if I attempted again.i need to have access to my BB Bold 9900 contact list. I lost my contact list on my current android. Please help. Thanks.

    Hi and Welcome to the Community!
    Please see this "sticky" post for helpful information concerning your BBID situation:http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/2546717Hopefully, this information will be of use to you. When you read it (carefully) you will discover that there is no outcome that results in wiping out your data.
    Cheers, and Good Luck!

  • Password reset did not work

    The password reset did not seem to work as I keep receiving that the password or login info is incorrect...

    Did you receive the pasword reset email and reset it through there? If you have you need to remember that there must be a capital letter and a number atleast once in the new password
    If you're still having problems go through expresslane.apple.com who assist directly with AppleID issues.

  • Screensaver password lock did not work

    A strange event!
    When leave the computer I switch the screen saver to turn on in 3 minutes.
    I have had Security Pane checkbox for require password to unlock screen set.
    I also have the require password to change System Preferences set.
    Every other time I have left the computer it is locked when I return and requires
    a password to unlock it.
    Except this time it did not ask for a password. The screen saver was on but no
    password was requested.
    I then checked the Security Pane and noticed that the check box was deselected???
    Although I have set that all preferences require a password to change, I noticed that in the Security Pane the check box "Require password to wake this computer from sleep or screen saver." can be changed without entering a password? (I think this might be a known "bug".)
    This is really weird and has me a little worried. Have I been hacked into?
    I check the obvious logs but the only thing I saw was:
    16/11/2008 8:25:37 PM System Preferences[30497] * -[NSLock lock]: deadlock (<NSLock: 0x1bed44c0> '(null)')
    16/11/2008 8:25:37 PM System Preferences[30497] * Break on _NSLockError() to debug.
    Then the System Preferences application hung.
    Any ideas? I went through the system and error logs but nothing really obvious.
    Are there any other logs I should look at?
    OSX 10.5.5, MacPro. 8 core.

    Yes re checkbox, this is normal apparently.
    But the fact that just this once my screensaver ran without locking and then System Preferences app crashed after I started using the computer again.
    I am concerned whether someone could have hacked in some how or with physical access somehow broke in.
    I notice that there are a few mentions of screensaver security bugs:
    http://www.securinfos.info/english/security-advisories-alerts/20030705Mac_OS_X_Screensaver_Password_BypassVulnerability.php
    http://osvdb.org/34863
    http://www.macobserver.com/article/2003/07/07.7.shtml
    Now I have the problem of trying to determine whether I have been hacked.
    Any suggestions?

  • TS3430 iTunes crashes when I try to play any video whatsoever.  I disabled direct3d but this did not work.  I started iTunes in safe mode and it corrected the problem but when I look in the folders mentioned in the troubleshooter there aren't any plug-ins

    It is the latest version of iTunes btw.

    The faulting module is photoshop. Report below.
    Source
    Adobe Photoshop CC 2014
    Summary
    Stopped working
    Date
    2/2/2015 4:54 PM
    Status
    Report sent
    Description
    Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
    Problem signature
    Problem Event Name: APPCRASH
    Application Name: Photoshop.exe
    Application Version: 15.2.2.310
    Application Timestamp: 5480338c
    Fault Module Name: Photoshop.exe
    Fault Module Version: 15.2.2.310
    Fault Module Timestamp: 5480338c
    Exception Code: c000001d
    Exception Offset: 00000000049de322
    OS Version: 6.3.9600.2.0.0.768.101
    Locale ID: 1033
    Additional Information 1: 8db4
    Additional Information 2: 8db473619c10c0c8b85ce99afe676ed8
    Additional Information 3: f06d
    Additional Information 4: f06da704bdd5338df2a8d09bde2244bb
    Extra information about the problem
    Bucket ID: 1fe6d1d4e5765bd348843b981b8ec4d2 (85990875000)

  • Can hp communicator be disabled, turning off printer did not work

    HP OfficeJet Pro 8600 connected to wireless router. Until installed cursor worked normally. Now after installation cursor seems to indicate some type of activity (blue rotating circle by cursor arrow). Tried disabing or stopping HP Communicator but it keeps restarting. Is there a way to "suspend" or temporarily disable until I need to print?

    If it is running all the time, that is not correct behavior. Two things I would do:
    First, go into uninstall programs (specific depends on operating system) and uninstall HP communicator.
    Second, go into msconfig, startup tab, and uncheck HP communicator.
    Then restart your computer.
    007OHMSS
    I was a support engineer for HP.
    If the advice resolved the situation, please mark it as a solution. Thank you.

  • How do I enable my Apple ID when several password resets did not work?

    My Apple ID has been disabled and I have reset my password several times yet am unable to update my Apps because of a "Apple ID Disabled" message.
    What othe steps can I take at this point?

    Try here >  Apple ID: "This Apple ID has been disabled for security reasons" alert appears

  • Ipod locked. lost password. tried resetting. did not work. Enter Passcode screen still comes up.  ??

    tried resetting ipod thru itunes. did not work. still get Enter Passcode when starting up. i dont remember passcode.
    stuck. any other helps??  thx

    Boot in recovery mode, connect it to iTunes and restore without backup

  • I've tried so many things but itunes is not working

    I tried to install itunes 5 last monday but it did not install successfully and I encountered many of the error messages people have already detailed. (I'll know next time to check these boards before faithfully clicking on the download button - I could have saved myself so much hassle!)
    I followed the instructions in Dimitry's post - uninstalled bonjour/quicktime etc and then managed to do a system restore. The system restore went ok and itunes seemed to be working but it made the computer run incredibly slow and messed up the 'Ahead Nero- Burning Rom' program.
    On saturday, we ran a defrag to see if that would speed up the computer - that took nearly 7 hours to run! I then did another system restore which has made the computer run properly. But itunes did not work, so I tried to reinstall it from the disk that came with the ipod. It gets to the end of the installation and says that a newer version is stored on the computer and so cannot install.
    I then picked up a download for itunes 4.9 from one of these threads and tried to install that version, but again get the same message that there's a newer version on the computer so cannot install.
    I think I have itunes 4.8 on the computer, but when i try and open it, I get a message that itunes cannot run because some of its required files are missing and i need to reinstall itunes! (I don't think quicktime is installed correctly on the computer either as i get an error message - is the standalone download on the apple site safe to use?)
    I think i need to completely uninstall itunes and then reinstall it, but i'm scared of losing all my music. I cannot back my music up as the burning-rom program is not working - i tried reinstalling it, but i need to enter a serial number to complete the installation, but i don't have one as it all came in the bundle with the computer.
    Any advice greatfully received!

    Hi B
    I meticulously followed the instructions but I still haven't been able to completely uninstall itunes and the ipod.
    When I right-click on the bin folder in the ipod folder in program files and then choose delete, I get the following message:
    "Cannot delete iPodServiceLocalized.dll: Access is denied. Make sure the disk is not full or write-protected and that the file is currently not in use."
    When I right-click on the Quicktime folder in program files, I get the following message:
    "Cannot delete QTTASK.EXE: Access is denied. Make sure the disk is not full or write-protected and that the file is currently not in use."
    When i open the windows installer cleanup tool I cannot see itunes/ipod/quicktime in the list.
    I suspect this is something to do with administrator rights? How do I log in as an administrator? Only me and my husband use the computer, but we don't log in under any different IDs or anything, we just switch it on and start using it?!
    I tried installing 4.9 from one of the other threads anyway, but I still get the message that a newer version of itunes is installed so it cannot continue. The itunes in the ipod program file shows as 4.8.0.
    Look forward to your advice again.
    Thanks, Amanda.

  • HT4859 my Itunes is not working?

    What should I do when I don't know my passcode on my Ipod touch and my Itunes is not working?

    "not working" - what does that mean?

  • HT1212 My ipod touch (iOS 6) got locked & I tried backing it up on itunes and it did not work. Please help!!!

    My laptop broke & now I have to use a different computer to try and reset it.

    Without knowing exactly"why it did not work (error message?) all I can suggest:
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My children got a ipod touch and keept changing there password and now it says ipod disabled connect to itunes but its not doing anything please help

    i got my kids a ipod touch for xmas and they keeped changeing the password on it and now its saying ipod disabled connect to itunes but its not working still please help

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • I am trying to log into my apple account and it is telling me my account is disabled.  How can i get it enabled again?  I have tried resetting my password and that did not work.

    I have tried to log into my apple account so I can download my songs onto my iPhone.  It keeps telling me my apple id is disabled.  I've tried resetting my password but that did not work.  How can I fix this?

    After resetting your password you might then need to log out of your account on your device by phone on your id in Settings > Store (Settings > iTunes & App Stores if it's on iOS 6) and then log back in so as to 'refresh' the account on it
    If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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