Ipod disk mode

Hey guys I'm kind of new to this and I'm having trouble with my nano. No matter what I do to it, it stays stuck on disk mode (even though I did not set it to disk mode), I have tried everything from the support center and nothing works. Does anyone know how to handle this problem, please let me know it would greatly appreciated.
Thanks
Dee Dee
HP pavilion mx 75 Windows XP

By tried everything on the support page... Have you tried resetting the iPod: Center + Menu?
You might also want to try the "5 R's" from the http://www.apple.com/support website.

Similar Messages

Ipod not recognized by computer or itunes when not in disk mode

My ipod nano 6th gen. recently has stopped working. I am able to charge it for a short amount of time but have to reset the ipod everytime I go to turn it on. I wanted to update the software but when I plug it into my comp that I have previously updated this ipod on, it says that the device is not recognized. I followed steps on the support page and discovered that the ipod is recognized as a device and as a ipod in disk mode but when I reset the ipod back to normal mode it is once again not recognized. I don't have a problem with my comp or itunes when I connect my iphone or ipod touch so I'm trying to figure out how to get the ipod to work. any suggestions.

I have kind of the same problem with my 60gb ipod with colour display.
everything was working fine up until last sunday when i plugged into my laptop and I got the 'folder with exclamation mark' icon
i reset it and put it into disk mode but when i connect it to my laptop it doesnt turn up on itunes or windows. occasionally it will appear then disappear again so i can't restore it to factory settings.
i did manage to get it to appear in itunes and click on the restore button but i got the message that it couldnt be restored and there was a problem with the 'firmware' but before i could try anything else it disappeard from itunes again.
i have been told that the problem may be with my USB cable so i will buy another one at the weekend but if that doesnt work does anyone else have any ideas as i have tried nearly everything.
i personally think my ipod caught me looking at my friends new 80gb video ipod and got jealous!!!!!
Message was edited by: princesspurplehippy

Ipod classic 120 stuck in disk mode, not recognized by windows or itunes

so ive been havin tons of problems with my new ipod 120 classic
first one day when i plugged it in it told me it was corrupted and needed to be restored
then it would not restore
i formated it with windows but that didnt seem to do anything
the other night somehow i got it to the point of naming my ipod but after that, it stopped working again
for a while i couldnt even put it into disk mode
now, when it is plugged into the computer it is stuck in disk mode, yet not recognized by the computer or itunes
it makes the sound when i plug it in but never shows up
also, when its not plugged in, it starts up and just brings me to a screen that says use itunes to restore. but then i plug it in and it goes right to disk mode and do not connect, and isnt recognized
when i unplug it i can see it pop up on my computer for that one second i unplug it
ive tried this on a number of computers and it does the same thing
when i unplug it from being plugged into the computer it just sits in diskmode saying ok to connect
if i reset it by pressing center and menu, it just goes back to the use itunes to restore screen
i cant get it to enter diagnostic mode, and when i hit center and play after center and menu it does nothing either
ive just about had it with ipods
this is my 3rd or 4th classic that i have had problems with
apple should be ashamed of themselves for such a buggy product for so much money, and very very crappy service
any help greatly appreciated....but im prety sure ill be moving onto another product after this
luckily i am still under warranty so they offered for me to send it in....but then i am without music for about a week
i feel i should be compensated for that alone, aside from just fixing it for me
please help me fix this so i can get back to some tunes!
thanks for any info

1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad

TS1369 Tried to restore my ipod classic on a windows computer... there was some sort of failure and it is now stuck in "disk mode." The ipod is no longer being recognized by itunes.

Tried to restore my ipod classic on a windows computer... there was some sort of failure and it is now stuck in "disk mode." The ipod is no longer being recognized by itunes.

I am having the exact same problem. My ipod has been stuck in disk mode for over two hours and now itunes is frozen.

IPod Classic will not turn on, refuses to go into disk mode.

Hello Apple Community.
Last night I went out to a party, and while I was asleep, some questionable so-and-so poured alcohol on me, and this alcohol got all over my pants, and subsequently, the iPod.
I am using a 160GB White iPod Classic, and I have never had this problem with it before.
When i attempt to turn it on, I am shown the Apple logo for a moment, then a big red X with a circle telling me to come here.
I tried the steps for fixing the (X), but I can't even put it into disk mode.
The iPod makes an uncomfortable groaning noise, with some occassional clicking when I turn it on, and my younger brother in his infinite wisdom thought smacking it would be a good idea, especially since I told him that would not help in the least.
It hasn't made the noise again, but it still won't work or go into disk mode.
My question is in 2 parts;
1.) Is there any way I myself can fix my iPod? (i.e. Hair-drying it, formatting it etc.)
2.) If not, will Apple replace the hard drive inside, or the iPod itself in it for free?*
*The iPod was given to me as a gift Xmas 2011, purchased in August of 2011.
The site says it is still under warranty, but I want to know if this moron's action have voided that.
I have all the original packaging (and accessories), minus the receipt.
One last note; My care for the files on the ipod is literally zero, I have them all on my PC and don't care if they get erased, as long as I can fix this darned device.
Thanks in advance.

There is nothing, I can suggest except for what your brother did, which doesn't work.
Do bring it in to Apple Store and let them have a look, no harm in trying.
Good Luck!

IPod Classic won't go into diognostic or disk mode

I've been having trouble with my 160gb iPod classic the last few days, after deciding to sync it for the first time in 5 years. It keeps coming up with different error problems half way through syncing or causing my iTunes to freeze and eventually I have to restore the iPod. Restored it about 5 times in the last 2 days. However, this time an error message came up saying it couldnt be restored due to an unknown error. I had it in disk mode at the time so rebooted it but it froze on the apple logo. I thought I would try putting it in diognostic mode for the first time to see if that could give me any clues as to what was wrong. However it doesn't seem to want to go into diognostic mode and is now refusing to go into disk mode too.
After sitting on the apple logo for a while it came up with a picture of the iPod end of the usb wire, saing 'Connect to itunes to restore'. So I've plugged it into my laptop (Windows Vista) but it isn's showing up in iTunes...just making my iTunes freeze.
Anyone got any ideas? Unfortunately I haven't got the money to buy a new iPod so I really need this one to be fixed. Unfortunately technology seems to hate me (My laptop stopped working so having to use my mums...my external harddrive giving up ghost after only a couple of years for no reason what so ever, my iPhone not working properly etc etc etc)
I miss the days when you could just plug in an MP3 player and copy the files onto it like you do a memory card *sigh*

Charge it up fully. Toggle the hold switch. Try getting into diagnostics mode again. See Corrupt iPod classic.
tt2

My iPod Classic is seen by Windows but not by iTunes. I have reset it, gone to disk mode and it won't show up in iTunes. There appears to be music on it in a file called MUSICSAVE. How can I get this to work with iTunes again?

My iPod Classic is seen by Windows but not by iTunes. I have reset it, gone to disk mode and it won't show up in iTunes. There appears to be music on it in a file called MUSICSAVE. How can I get this to work with iTunes again?

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.
<Link Edited By Host>

HT1363 My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes.

My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes. I have the latest version of iTunes. Windows has all the most recent updates too. I can reset the iPod, but the message to Use iTunes to restore comes back and I am stuck.

Already tried another USB port, still nothing.
I don't have another PC to check, I only have one which is the one not working with my iPod.
It appears under my Computer, just not under iTunes. Plus, the iPod classic troubleshooting assistant doesn't work because I can't restore since it can't come up onto my iTunes! Even my iPod says "Use iTunes to Restore" once in a while, but I plug it in & I'm not able to restore it since it won't come up under iTunes.
Please help

ITunes 8.1 (Win) + 5G iPod: disk use mode now always on

After recently updating to iTunes 8.1.0.52 (Win XP Pro SP3), my 5th Gen. iPod always mounts in disk use mode no matter how I have set the "Enable Disk Use" prompt in iTunes.
At mount, I always see a new drive letter assignment with the default iPod disk folders (Calendar, Contacts, Notes) visible and writable. The normally hidden iPod_Control folder also is visible on my system due to my OS settings. I have not tested its writability.
This drive assignment is visible only during the initial iPod sync, after which it disappears.
It does not reappear on subsequent syncs within a given "mounted session," but does reappear if I disconnect the iPod (always manually, regardless of disk use setting) and then reattach the dock adapter cable.
Always, the drive assignment persists only so long as the sync is active.
The iPod itself is at software version 1.3, and has been since that version was launched in 2008(?).
Naturally, I suspect a software problem in iTunes 8.1.
The ability to mount an unauthorized drive can potentially give rise to serious security issues, especially when there appears to exist no option NOT to mount the drive. Thus, I mention it here for the record.
James A.
Asheville, NC

Hey there, I'm having the exact same problem! Very annoying - have you found a solution by any chance?
I've restored my ipod and reset everything I can but since I updated the software continuous mode is kaput......Cheers

Help! Can't mount iPod to Mac OR PC, and neither Restore or Disk Mode work

My 5th Generation iPod is not being recognized by my Windows or iTunes whenever I try to mount it, nor is it recognized by my friend's Mac or iTunes whenever I try to mount it on his. Because I cannot get my iPod to connect to a computer, I cannot Restore it. Also, I have tried to get both computers to recognize my iPod by putting into Disk Mode, but my iPod screen only displays the "OK to Disconnect" screen (and neither computer recognizes it.)
The only idea I can think of is to Restore it without using a computer (if that is even possible.) I am open to any ideas though.
My iPod is past its warranty, so I would greatly appreciate any help, advice, or suggestions short of sending it in to Apple. Thanks in advance.

Problem solved!
I let my iPod die COMPLETELY down, and then I took it out of its protective case and plugged it into my computer, and it is syncing properly now. I don't know why fixed it (because my case may have been preventing it from plugging in completely) but everything is fine now.

Ipod 160g does not appear on itunes but it appears on windows when in disk mode

my ipod 160 g does not appear in itune (disk mode or not) but it appears in windows as IPOD (F:) only when it's in disk mode. I tried reseting it by holding the menu and center button it stop but then it goes back to the apple logo screen and stay on untill the battery dies and nothing else happens how can I reset it to is factory settings?

When you connect it in Disk Mode, leave it charging the iPod Battery till Full Charge.
In the meantime, 30 minutes or so into the charging, ( I just want the Ipod to have sufficient power for any harddisk Operation)
go to Window Explorer (or My Computer),
Select the Ipod, right click properties, ->tools->error checking->Check Now->fix error
After the error fixing (may take a while but then you still have to wait till the battery charging is complete.)
Disconnect the iPod from the PC.
Antivirus has a tendency to freeze Itunes sync Operation with Ipod Classic, causing a timeout, which corrupt your Ipod filesystem, so when iTunes cant read the iPod, it is pointing to this problem. Other causes is when your iPod hardisk is dying, or your battery is dying causing hardisk crashes.
My suggestion.
Connect your Ipod to the PC and run chkdsk, to fix any iPod diskerror, then disconnect it, after chkdsk complete. - Done above
Disconnect your PC from Internet. (just to make sure no nasties creep into your system while you syncing.
Stop the Antivirus program
Connect your Ipod to the PC
When Itunes Open up, Restore your iPod please, this is for iTunes to map correctly, to fix the corrupted filesystem.
When Restore complete, eject the iPod and reconnect again.
Sync your ipod, preferably manually Manage in small batches and disconnect after every batch, to check that all is well, since you got such a huge library.
When all sync is complete, and iPod disconnected, start back your Antivirus and connect back the Internet.
Good Luck! and have a Nice Day!

FIles from iPod to Someone else's Mac in disk mode???????????

Hi there all,
I've got a couple of gigs worth of files, i need to put them on my iPod and transfer them to someone else's Powerbook, There Photoshop files, and mine, so nothing illegal about this! My iPod has got Disk mode selected in iTunes, so if i connect it to the other mac, will i just be able to get the file's of the iPod and drop them on the other Mac's desktop, or will it open iTunes and wipe all my Music, Pics and Movies off my iPod and pair it up with the Mac?
Thanks for any help!
- Mike

My iPod has got Disk mode selected in iTunes, so if i connect it to the other mac, will i just be able to get the file's of the iPod and drop them on the other Mac's desktop
Pretty much. When you cable the iPod to your friend's computer, it should mount on the desktop and allow you to use it as an external hard drive.
will it open iTunes and wipe all my Music, Pics and Movies off my iPod and pair it up with the Mac?
It may open up iTunes, but it certainly won't do anything to your iPod unless you tell it to. You will most likely get a dialog box indicating that your iPodis linked to another iTunes library and it will ask you if you want to replace the contents of your iPod with your friend's library. Make sure you answer NO to this question!

Reformat iPod for Windows in disk mode

I've had my 20GB color iPod for about a year now and so far it's only seen macs. I want to reformat it in disk mode for Goddam Windows so I can transfer files. But when I connect to a Goddam Windows computer, iTunes and Goddam Windows don't see it. The iPod is flashing the Don't Disconnect icon, so it knows it's connected.
How do I get the computer to see the iPod so I can reformat?

After your iPod Software is downloaded, perform a restore on your iPod (this will format your iPod to your computer). Do that by:
1 - Plug in your iPod.
2 - Close iTunes if it is currently running.
3 - Go to "START -> All Programs -> iPod -> iPod Updater".
4 - Wait till your iPod shows up in the Updater (hope fully it will).
5 - When it does, click the "Restore" button. This process should take about 5 minutes.
Restoring will delete all the content off your iPod, but will not affect your iTunes library.
If you were not able to complete step 4, then try putting your iPod into disk mode (see this link):
How to put your iPod into disk mode
Also, check out this link.
iPod missing in Windows or in iTunes
I hope this helps!
~~Kylene

IPod 5th gen not recognized even in disk mode

My pre-classic iPod does not show up in iTunes even when in disk mode. I'm trying to restore it. It does show up on the desktop. Any suggestions?

Try a low level reformat of the device's hard drive using Disk Utility. See this article for instructions.
http://www.methodshop.com/gadgets/ipodsupport/erase/
B-rock

Ipod 5th Gen Video 80Gb disk mode not recognized on itunes

Hi there everyone,
So i have my ipod 5th gen 80GB video and here's my problem.
Time ago i had it in a pocket of my backpack that was supposed to be waterproof. We got completely washed in NYC and when i took it out of my backpack pocket the ipod was dead or behaving in a weird way.
It didn't turn on then i let it dry. After weeks i've been trying to charge it but it seems it had battery problems so i bought a new one and replaced.
Now the ipod stays on but it keeps restarting showing me the sad face. Then it restarts beginning fgrom the apple logo and the same thing comes up.
I can put it in disk mode and also in the diagnostic mode thru the key combination.
I let it sit for 24 hours more or less to the wall charger and the battery seems to be completely full and the ipod stays on, still fiving me the same synthoms. Then i put it in disk mode while downloading the last version of itunes (9). When i plug it in, i hear the sound that windows makes when you plug something via usb. It installs the software and it sees it as an ipod device. But itunes WON'T.
This appens with every usb port that i have. I can put it in disk mode even plugged into the computer, i hear the windows sound like i just plugged something in but nothing.
When i reset the ipod, sometimes i see the screen that tells me to connect the ipod to itunes and procede to the restore.
Sometimes i see the big V and the "ok to disconnect". The if i plug it in with itunes open on my desktop i see the "do not disconnect" but nothing happens, it will not see it yet.
After 30 secs more or less, the ipod restarts again on its own showing me the sad face.
If i turn it off it tells me "very low battery" but i don't know if this last one statement its important or not.
I know already that all of my music and videos are gone. I just would like to get to the restore step then i'll start over again loading music and videos.
What kind of problem do you think it has? Is there another hardware component damaged that needs to be replaced?
Is there a solution for this kind of issue?
Of course i've been following ALL the apple instructions on the website, the 5 R's and so on but nothing worked.
I really hope that someone in here could give me an hint because at this point i really don't know where to crush my head
Thank you so much for your time!

I'm having the same exact problem. When I first started using Vista it was fine, but now all of the sudden it will do nothing with My iPod and it kind of angers me.
Compaq Presario Windows Vista

Ipod disk mode

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