Ipod displaying frowny face& apple support website

So my i-pod has been acting funky lately, freezing at random times, not charging, etc. It seems to be fine for a while, but now it just stopped playing and shows the frowning ipod face and exclamation mark. I'm sure theres a post about this problem, but I cant find it...can anyone tell me what this means/how to fix it?
Pleaseee! Thanks in advance

My iPod is sad.
iPod displays a "sad iPod" icon.
What does this picture on my iPod mean?
Also, there is a pretty comprehensive post written by another forum member which is about the sad iPod icon or the folder and ! icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
The Sad iPod/folder and ! icon.

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