IPod displaying the ! folder icon....

I have a 3rd generation iPod that keep showing the icon of the folder with the ! on it. I'm trying to restore it but haven't been having any luck. It wasn't mounting for the longest time, but I did the force it into disk mode trick and attached it via usb. That worked kinda. The ipod only shows up in disk utilities and the ipod updater NOT on the desktop. In theory this is fine but the other problem is it only shows up when attached via usb and the ipod updater gives me the message "must be connected via firewire to restore" but for some odd reason this ipod no longer mounts at all (even in forced disk mode) when connected with firewire. i've tried multiple firewire cables but still nothing. it still charges when connected but doesn't mount in disk utilities, ipod updater, itunes, or finder. any ideas???

Similar Messages

After I reset my Ipod nano the folder icon with excamation point show up.

My Ipod nano was freeze, so I reset it and after that, It shows the folder icon with excalmation point,why does that happened? how can i fixed_?

Check these out:
iPod Folder with Exclamation Point After Disconnected From Computer
iPod Folder with Exclamation Point After Turned On
Put iPod into Disk Mode Manually – Worked for Me!
Good Thread About iPod Sad icon/Folder with Exclamation Point
By the way, you might want to post in the iPod nano forums from now on, as you will most likely get more help in there in the future.
I hope this helps!

2nd Generation Touch Wheel iPod - iPod displays a folder icon with a ! mark

Hi,
My girlfriend has been using my old 2nd generation touch wheel iPod, and yesterday she was trying to listen to some music, and the iPod would load the name of the song, artist, album etc, and then skip to the next song without playing any music, and would keep skipping to the next song over and over and over.
My girlfriend showed me this with an album that she had recently just added to the iPod, from a CD that she purchased and ripped to mp3's using iTunes, so initially I thought maybe it was just a problem that occurred when the CD was being ripped, so some corrupt mp3's or something. However we tried a range of other songs on the iPod and the same problem occurred.
So I figured something must have gone array with the firmware on the iPod, and thought maybe the problem might be solved by resetting the iPod, which I did by holding down the menu and play / pause button until the iPod reset.
When the iPod reset, the apple logo came up on screen and interchanged between the apple logo and the folder with a ! mark icon. When I connected the iPod to the computer, iTunes wouldn't find it, and the screen on the iPod said it was in disk mode.
Listening to the iPod I could hear the disk spinning, and then make a click sound, and then repeat, and it is not possible to turn it off.
Does anyone have any suggestions as to what has caused the problem, and more importantly how it can be fixed?

f a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

IPod displays a folder icon with an exclamation point

I know ,ive read & tried the 5Rs posted on web but it just don't seems to work.
I keep having this icon even when i plugged onto the USB,there's no response at all EVEN when i open the iPod Updater 2006-01-10 to restore factory settings..Why???????
I thought maybe my batt is dead flat,tried to charge but i don't see any battery charging sign...IT'S STILL THAT ICON!!!
I'm kinda freak out..Can anybody help me out??
Think the last & only option is to send it back to apple shop to troubleshoot.....
iPod Nano Windows XP

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

HT201263 After updating to the ios6 my ipod was going on and off displaying the apple icon and then had a white screen that had multi colors on it. Then it had a blue screen.plz help me

I was updating my iPod touch 4g to the ios6 and it told me to hook it up to the iTunes and so I did. After doing that the computer told me to restore I tried and it didn't work. My ipod then was Turing on and off displaying the apple icon then my screen turned white with rainbow colors going down the screen then at some point my ipod had a multi colored blue screen. The screen was no longer blue after I let it die. Plz help I can't find any solutions.

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Ipod Mini Beeping, folder icon, battery icon, doesn't work

My iPod mini, has a beeping sound when attached to the USB port and the folder icon keeps coming up, then the Apple logo come up, then the battery icon come up. iTunes cannot see it either.

Hello, folkartist.
Here is an article that you may find helpful when experiencing this issue.
iPod displays a sad iPod icon
http://support.apple.com/kb/TS1373
Cheers,
Jason H.

My ipod displays a folder with an exclamation point

well my ipod displays a folder with an exclamation point and it says "go to apple.com/support/ipod" and i went there and nothing it said helped me out....and to top all that off my ipod is making a wierd noise....does anyone know anyhting i can do?
Windows XP

Try the troubleshooting steps set out on this page: "iPod shows a folder icon with exclamation point when you turn it on" http://docs.info.apple.com/article.html?artnum=61003
If they don't work and it continues to make strange noises then return it as it is probably a more serious fault than you can fix youirself

IPod shows a folder icon with exclamation point after discon

Since I always ignore instruction booklets with new devices, I failed to notice the warnings with regard to configuring my iPod mini on a Windows PC. I did not install the included software first and I tried to sync with iTunes (my girlfriend already has an iPod mini so iTunes was already installed). As a result I ended up with folder exclamation point icon.
I tried the folowing already:
1) Reformatting the disk through windows explorer
2) Reset:
The folder icon with exclamtion point appears after reset
3) Running Updater 2004-04-28:
After plugging in the iPod at the prompt, the message "iPod updater can;t install firmware on connected iPod. The iPods hardware and the updater firmware are not compatible." I got the same message when doing the same thing in 'disk mode'.
4) Running the software on the disc that came with it:
When prompted I connected the iPod to the PC. I get a message "Your iPod has been connected. Please wait while the system recognises the device". And then nothing happens.
Please can anyone advise me how to fix this problem?

Ok guys!! I did it!! I fixed my iPod! I want to thanks Apple for the great help they gave me (I'm being sarcastic)!
I remember that I downloaded iTunes 4.9 and the iPod updater from 2 two weeks ago on my neighbor's computer.
As this problem (IPod shows a folder icon with exclamation point when I turn it on) only happened since I upgraded iTunes to 5.0 version and iPod updater, and after one and a half day calling Apple, reading the entire web site looking for an answer, discussing with a lot of people about this problem and nothing happened, I wanted to give the last try and went to may neighbor's computer!!
I turned on the iPod updater.
When it said i had to connect my iPod I did it
Then I pressed RESTORE
After that I plug it in the A/C adapter
It worked
I connected the iPod to the computer again
iTunes worked and my iPod is working as a new one!!

IPod shows a folder icon with exclamation point

IPod shows a folder icon with exclamation point when I turn it on, and says: "www.apple.com/support/ipod"
I can't restore the I Pod or reset it as they first told on the support web site, because it only appears that message...
I installed the latest version of the iPod updater and it didn't work also.
When I go to the iPod updater it gives me the "iPod service error" message.
What must I do!
I'm on a Windows XP.
Help me please!!

Ok guys!! I did it!! I fixed my iPod! I want to thanks Apple for the great help they gave me (I'm being sarcastic)!
I remember that I downloaded iTunes 4.9 and the iPod updater from 2 two weeks ago on my neighbor's computer.
As this problem (IPod shows a folder icon with exclamation point when I turn it on) only happened since I upgraded iTunes to 5.0 version and iPod updater, and after one and a half day calling Apple, reading the entire web site looking for an answer, discussing with a lot of people about this problem and nothing happened, I wanted to give the last try and went to may neighbor's computer!!
I turned on the iPod updater.
When it said i had to connect my iPod I did it
Then I pressed RESTORE
After that I plug it in the A/C adapter
It worked
I connected the iPod to the computer again
iTunes worked and my iPod is working as a new one!!

HT1721 My computer turns on and displays a folder icon with a question mark in it

What should i do if my computer's screen is grey and displays a folder icon with a question mark in it?

http://support.apple.com/kb/TS1440
Not covered in the article is a possible hard drive failure.

Is there a way to remove the folder icons from the bookmarks toolbar without removing the favicons for the websites?

Hi
In Firefox , I would like to remove the folder icons in my bookmarks toolbar. However I do not want to remove the favicons (logos) from the websites in the bookmark folders and the bookmarks toolbar.
If possible I would like to use userchrome to do this. (I'm not very good at userchromes though, so a clear explenation would be highly appreciated)
Thanks

Add code to [http://kb.mozillazine.org/UserChrome.css userChrome.css] below the @namespace line.
<pre><nowiki>@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */
#personal-bookmarks .bookmark-item[container] .toolbarbutton-icon {display:none !important;}
</nowiki></pre>
* http://kb.mozillazine.org/Editing_configuration
* ChromEdit Plus: http://webdesigns.ms11.net/chromeditp.html

How to display the folder name in a webi report at infoview

Hi all,
Suppose I have a report named "Test_Report" at location Public folder > Test_Folder> Reports_Folder
now I want to display the folder name "Test_Folder" using a variable in "Test_Report".
So that the variable will always display the corresponding folder name of "Test_Report" wherever the report resides.
Thanks in advance.

Folder name is located in the breadcrumb
remove your breadcrumb in your collectionrenderer of the layout set you are using.
Check the layout set you are using in your KM navigational iview.
Raghu

I just got my Ipad2 and have my email accounts set up. When I go to the folder icon at the top of the page and click on Sent Items they disappear to somewhere. How do you look at your sent items?

I just got my Ipad2 and have my email accounts set up. I have sent messages but when I go to the folder icon at the top right of the page and tap on SENT emails it makes the inbox email on the screen disappear. How do you check your sent emails? Thanks for your help.

You can send over WiFi, but it sounds as if you need to setup your Gmail account, or did you do this already?

Cannot display the folder. Microsoft Outlook cannot access the specified folder location.

Hi, guys
I cannot view delegate mailbox in Outlook. Following is my configure.
I have two mailbox A-User and B-User
Login Outlook as A-User, click File -> Account Settings -> Delegate Access, add B-User and give Editor permission of Inbox.
Right click A-User's root inbox and select Properties -> Permission, select B-User and check "Folder visible".
Login Outlook as B-User on other computer, click File -> Account Settings -> Account Settings, select B-User and click Change -> More Settings -> Advanced, add A-User.
Now I can see a root A-User in Navigation Pane. But when I click it, it shows
"Cannot display the folder. Microsoft Outlook cannot access the specified folder location."
or
"Cannot display the folder. Microsoft Outlook cannot access the specified folder location. The operation failed. An object cannot be found".
I searched some solutions from internet, but all of them don't work. Could you give some suggestions?
Thanks.

Hi,
First, please double check if you have given the right permission to B-User on your step 2.
In addition, we can try to give a higher permission to the B-user to check the result.
Please feel free to post back and let me know the result.
Best Regards,
Steve Fan
TechNet Community Support

In Firefox4, can I lose the folder icons from the Bookmarks Bar while keeping icons everywhere else (because the folder icons are superfluous and extend the horizontal list of bookmark folders beyond the width of the window)?

I've just installed Firefox4 for Mac (OS 10.6.7) and can no longer see all my bookmark folders at once across the top -- because the folder icons make the Bookmarks Bar too wide. Yet, I like the icons on the other bars, so I don't want to turn them off globally. Is there a way to just lose the folder icons -- which don't appear to serve a purpose anyway?

Small correction to original post. Machine is an iMac 2.4ghz Intel Core 2 Duo. (I was at home when I made the first post.) But the bookmarks menu behavior still exists today and FF 5 is essentially unusable.
System details next to the post are not for machine with the bug in question.
Found a copy of FF4 to use until a solution is found. Turned off automatic updates to preserve this version.

How do I get the top links in the search results page to display the folder?

In the search results page, if you click on the top link from each result, it only brings up the description. Not much use as a link, so was wondering how you display the folder from this link.

Is this for the general public or just for you? If it is for the general public then insert this code at the top of the page:
<TITLE>---</TITLE>
<META HTTP-EQUIV="Pragma" CONTENT="no-cache">
</HEAD>
And also at the end of the file after the closing body tag:
</BODY>
<HEAD>
<META HTTP-EQUIV="Pragma" CONTENT="no-cache">
</HEAD>
</HTML>
It is unorthodox but it works.

IPod displaying the ! folder icon....

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