Ipod dock not supported!

I have a itrak speaker dock from encore technology. I can't get anything to work but it says it's compatible. But I have ios 6.0.1 and the dock says its uncompatible with the ipod touch. It's a 4th gen. Anyone know what is wrong? It also wont work with my ipad 2 with ios 6.0.1 too! I havent tried ios 5 cause i cant revert back to it.

ok so just reset the speaker and ipod and now it works! Still havent tried the ipad 2 yet.

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ok so just reset the speaker and ipod and now it works! Still havent tried the ipad 2 yet.

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