Ipod does not play music or videos

Hi everyone! I just got a new 30GB ipod for Christmas and I put some music and one downloaded video on my ipod from itunes. Everything plays fine on my computer. It also all shows up on my ipod but when I click to play it the play screen comes up but it never starts playing. The video stays on a black screen with the play icon in the top corner and then I have to reset it because it freezes. I also tried deleting what was on it and trying to do it on another computer but the same thing happens. Has anyone had this problem or know how to fix it? I really want to go to the apple store today to have it fixed but I know it will be packed since it is the day after Christmas! Any help would be greatly appreciated!

I have this problem as well. The 1.1 upgrade was supposed to fix this problem but it didn't. Hopefully Apple will address this issue.

Similar Messages

  • Ipod does not play music

    HELP!HELP!please someone
    heres the problem
    my ipod DOES NOT PLAY MY SONGS
    i have reset my ipod countless times
    i have restored it countless times
    can someone, anyone help me!!!!
    PLEASEEEE!!!!!

    sorry im just angry that my ipod is being dumb.
    okay for a long time now my ipod does not play my music. when i click on a song the track doesnt move it just stays 0:00 -3:35. so the songs show up on my ipod but they dont play. ive reset it, restored it and nothing works. i think its because i left in charging for a month strait, so maybe it over charged, cause it worked fine before that

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    Hello,
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  • IPod does not play music from the beginning

    Hi there!
    The music is properly good on the hard disk of the PC.
    The music is imported into iTunes, where it played well from the beginning.
    On the iPod, the music is also available.
    When playing the music now as follows:
    The title starts 6-10 seconds from the start, just after this time the song is played from the beginning, for about 6-10 seconds, then the title is a play on. Then from 12-20 sec from the beginning.
    I hope the wording is somewhat understandable.
    Thx for help!
    PS: "Remember Position" is not enabled; Start time on each track is 0:00

    Good evening everyone!
    The problem is solved.
    It was because of the ZoneAlarm firewall software!
    Somehow, the music is cut up by plan no why ...
    Firewall uninstalled, delete music from iTunes and the iPod, newly imported gesyncht = works
    Thank you very much for your attention!

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    If I have helped at all, a click on the White Star is always appreciated :
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    Message was edited by: corriellen

    The following links may lead you to some help in figuring out what you're up against. I'm sorry, but a cursory search didn't enable me to find the exact page.
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    http://www.google.com/search?hl=en&client=firefox-a&rls=org.mozilla%3Aen-US%3Aof ficial&q=iPodvideo+repair+Wolfson+fifth+pictorialguide&btnG=Search

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